Abrar Admin

General Informatics

<div>The Regional Manager of Service leads service operations across multiple locations, ensuring exceptional service delivery, client satisfaction, and team development. This role requires strategic leadership, deep technical understanding, and strong business acumen to drive regional success in managed IT services.
Key Responsibilities:
Service Operations Leadership:
<ul><li>Direct service delivery across regional locations</li>
<li>Monitor and optimize service performance metrics</li>
<li>Ensure consistent delivery of managed IT services</li>
<li>Oversee accounts receivable and collections</li>
<li>Implement service quality improvements</li>
</ul>
Client Relationship Management:
<ul><li>Serve as primary contact for major accounts</li>
<li>Develop and maintain strategic client relationships</li>
<li>Lead resolution of complex client issues</li>
<li>Conduct regular business reviews</li>
<li>Identify growth opportunities within accounts</li>
</ul>
Team Management:
<ul><li>Recruit and develop service team members</li>
<li>Provide mentorship and professional development</li>
<li>Manage performance and accountability</li>
<li>Lead team meetings and communications</li>
<li>Create positive work environment</li>
</ul>
Strategic Management:
<ul><li>Develop and execute regional service strategy</li>
<li>Manage regional P&amp;L and budgets</li>
<li>Drive operational efficiency improvements</li>
<li>Expand service offerings and capabilities</li>
<li>Align team goals with company objectives</li>
</ul>
Required Qualifications:
<ul><li>Bachelor's degree in IT, Business, or related field</li>
<li>5+ years IT service management experience</li>
<li>Strong understanding of managed services</li>
<li>Proven leadership and team development abilities</li>
<li>Experience managing multiple locations</li>
</ul>
Preferred Qualifications:
<ul><li>Master's degree</li>
<li>Industry certifications</li>
<li>Multi-site management experience</li>
<li>Financial management experience</li>
<li>Technical expertise in IT solutions</li>
</ul>
Skills and Competencies:
<ul><li>Strategic thinking and execution</li>
<li>Team leadership and development</li>
<li>Financial acumen</li>
<li>Problem-solving abilities</li>
<li>Communication excellence</li>
<li>Client relationship management</li>
<li>Change management</li>
<li>Performance optimization</li>
</ul>
Additional Responsibilities:
<ul><li>Support special projects</li>
<li>Represent company at industry events</li>
<li>Maintain industry knowledge</li>
<li>Other duties as assigned</li>
</ul>
Success Metrics:
<ul><li>Timesheets are accurate and submitted on time</li>
<li>Regional revenue growth</li>
<li>Service margin targets</li>
<li>Customer satisfaction scores</li>
<li>Team retention rates</li>
<li>SLA compliance</li>
<li>Collection performance</li>
<li>Client retention rates</li>
<li>Employee development goals</li>
</ul>
Travel
This position will require occasional travel and some overnight trips.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
The total compensation package for this position also includes medical benefits, 401(k) eligibility, Paid Time Off, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
EOE, including disability/veterans</div>

Regional Manager

<div>The Business Development Manager leads sales initiatives and drives revenue growth through direct selling. This role is an individual contributor and requires a proven track record of consistent sales achievement, deep industry knowledge, and the ability to develop and execute complex sales strategies in the IT managed services market.
Key Responsibilities:
Strategic Leadership:
<ul><li>Own and expand sales territory, developing new logos and expanding strategic accounts within the IT managed services market</li></ul>
<ul><li>Create and implement sales strategies aligned with company objectives</li></ul>
<ul><li>Identify and pursue key market opportunities</li></ul>
<ul><li>Maintain executive-level relationships with strategic clients</li></ul>
Direct Sales:
<ul><li>Lead full-cycle sales efforts from prospecting through close, managing consultative sales cycles</li></ul>
<ul><li>Build and maintain strategic client relationships</li></ul>
<ul><li>Lead solution development for enterprise opportunities</li></ul>
<ul><li>Achieve personal sales quota while supporting team goals</li></ul>
<ul><li>Navigate and influence C-level decision-making processes</li></ul>
Team Development:
<ul><li>Share best practices and winning strategies</li></ul>
<ul><li>Lead by example in sales execution</li></ul>
<ul><li>Support team members in strategic opportunities</li></ul>
<ul><li>Foster a culture of high performance and accountability</li></ul>
Business Operations:
<ul><li>Develop and maintain sales forecasts and pipeline analytics</li></ul>
<ul><li>Collaborate with cross-functional leadership teams</li></ul>
<ul><li>Contribute to product and service strategy development</li></ul>
<ul><li>Identify and implement process improvements</li></ul>
<ul><li>Ensure team compliance with sales methodology</li></ul>
Required Qualifications:
<ul><li>2+ years of direct selling</li></ul>
<ul><li>Proven track record of consistently exceeding sales targets</li></ul>
<ul><li>History of managing large, complex sales cycles</li></ul>
<ul><li>Bachelor's degree or equivalent work experience</li></ul>
<ul><li>Strong executive presence and presentation skills</li></ul>
Preferred Qualifications:
<ul><li>Experience selling technology solutions</li></ul>
<ul><li>Advanced sales methodology certifications</li></ul>
<ul><li>MBA or relevant advanced degree</li></ul>
<ul><li>Industry certifications and recognition</li></ul>
Skills and Competencies:
<ul><li>Excellence in enterprise sales strategy</li></ul>
<ul><li>Advanced negotiation and closing skills</li></ul>
<ul><li>Strategic thinking and business acumen</li></ul>
<ul><li>Deep understanding of technology solutions</li></ul>
<ul><li>Strong financial and business analysis capabilities</li></ul>
Success Metrics:
<ul><li>Personal revenue achievement</li></ul>
<ul><li>Strategic account growth rates</li></ul>
<ul><li>Solution portfolio expansion</li></ul>
Travel
This position will work in office with some travel to make sales calls, meet customers and prospects. No overnight travel is required.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.
The total compensation package for this position also includes medical benefits, 401(k) eligibility, Paid Time Off, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
EOE, including disability/veterans</div>

Business Development Manager - Baton Rouge

Join General Informatics and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

General Informatics

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Regional Manager

Business Development Manager - Baton Rouge