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Genesis Finserve

<ul><li>Job Summary:</li></ul>We are looking for a Customer Support Executive to manage customer queries, provide product information, and ensure a smooth support experience for our clients in the building materials industry.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and WhatsApp inquiries.</li><li>Provide accurate product details, pricing, and availability information.</li><li>Address and resolve customer complaints and queries professionally.</li><li>Coordinate with the sales and logistics teams for order updates and delivery.</li><li>Follow up with clients for payments and feedback.</li><li>Maintain customer records and update CRM/software regularly.</li><li>Ensure high customer satisfaction through excellent support service.</li></ul>Key Skills Required:<ul><li>Excellent communication skills in English and Tamil (Hindi is an advantage).</li><li>Strong problem-solving and listening skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Basic knowledge of MS Office and email handling.</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;20,000.00 per monthWork Location: In personSpeak with the employer +91 6380417105

Customer Support Representative

<ul><li>Job Title:</li></ul>Inside Sales Executive &ndash; Building Material ProductsJob Summary:We are looking for an Inside Sales Executive with strong communication skills in English and Tamil to manage customer inquiries, explain product details, and support the sales team for building material products. The role focuses on converting leads into sales through phone and online communication.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and WhatsApp inquiries in English and Tamil.</li><li>Convert leads into orders by explaining products, pricing, and offers.</li><li>Provide quotations and follow up for order confirmation.</li><li>Maintain regular communication with customers to ensure satisfaction and repeat business.</li><li>Coordinate with logistics and sales teams for delivery and order updates.</li><li>Update CRM with customer details and sales status.</li><li>Achieve monthly and quarterly sales targets through inside sales activities.</li></ul>Key Skills:<ul><li>Fluency in English and Tamil (mandatory).</li><li>Excellent communication and negotiation skills.</li><li>Knowledge of building materials (cement, steel, pipes, hardware, etc.) preferred.</li><li>Customer handling and relationship management skills.</li><li>Basic computer knowledge and experience with CRM tools.</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;20,000.00 per monthWork Location: In person

Customer Sales Executive

Join Genesis Finserve and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Genesis Finserve

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Customer Support Representative

Customer Sales Executive