Urwah Admin

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh, Saudi Arabia</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 2 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110153</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
Job: Senior Account Executive</div><div>
Location: Riyadh, Saudi Arabia<br>
Company: Genesys</div><div></div><div>
About the Role</div><div>
We are looking for an experienced Senior Account Executive to join our Saudi team. This role is ideal for a sales professional who knows how to drive sustainable growth, develop strategic accounts, and build trusted, long-term executive relationships. You will manage key and commercial accounts across selected segments and lead impactful customer experience transformation initiatives powered by AI.</div><div>
We&rsquo;re looking for a proactive and self-driven professional who takes initiative, actively creates and shapes opportunities, builds meaningful relationships, and feels a strong sense of ownership for their results and contribution to the team.</div><div></div><div>
You will join one of the best work environments in the region &mdash; a high-performance culture built on trust, collaboration, inclusion, and measurable impact. We challenge and support each other to grow, and we celebrate success together.</div><div></div><div>
What You Will Do:</div><ul><li><div>
Own and grow a defined portfolio of accounts</div></li><li><div>
Build strong and trusted executive relationships</div></li><li><div>
Identify new opportunities while expanding existing ones</div></li><li><div>
Lead full sales cycles from prospecting to closing</div></li><li><div>
Work closely with presales, partners, marketing, and services</div></li><li><div>
Position AI-powered customer experience solutions</div></li><li><div>
Leverage data and AI tools to improve pipeline management, forecasting and performance</div></li><li><div>
Build champions within customer organizations</div></li><li><div>
Maintain strong CRM discipline and forecasting accuracy</div></li></ul><div></div><div>
Experience Required:</div><ul><li><div>
Significant experience in enterprise technology sales within complex and strategic account environments</div></li><li><div>
Experience selling enterprise software or cloud solutions</div></li><li><div>
Experience handling key accounts and commercial accounts</div></li><li><div>
Strong understanding of sales methodologies like MEDDPICC</div></li><li><div>
Proven track record of closing large and complex deals</div></li></ul><div></div><div>
What We Are Looking For:</div><ul><li><div>
Proactive and self-driven</div></li><li><div>
Strong relationship builder</div></li><li><div>
Commercial mindset combined with strategic thinking</div></li><li><div>
Good understanding of Customer Experience (CX)</div></li><li><div>
Understands AI in technology and how it impacts business</div></li><li><div>
Comfortable using AI tools to improve productivity</div></li><li><div>
Structured and organized</div></li><li><div>
Committed, hardworking, eager to learn</div></li><li><div>
Team player who can work across multiple functions</div></li><li><div>
Fluency in English and Arabic</div></li></ul><div></div><div>
This is a high-impact role in one of the fastest growing AI and CX markets in the region. If you want to sell real transformation and be part of a winning team, this is your place.</div><div></div><div>
#LI-MC1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Sr. Account Executive, Enterprise

<div></div><div><div><div><div><div><div>locations</div><div>
Telangana, India</div><div>
Chennai (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted Today</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110058</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
Description Summary</div><div></div><div>
Positions in this job profile are responsible for providing strategic consulting to customers to help them operate more efficiently or effectively using products sold by the organization.<br>
Activities include:<br>
<ul><li>Identifying and measuring customers strategic problems;</li><li>Recommending, designing and implementing intuitive and competitive business solutions;</li><li>Identifying business opportunities and potential growth areas for customers;</li><li>Developing roadmaps and action plans for organizations to achieve their long-term strategic objectives;</li><li>Assisting clients in adopting best practices.</li></ul>
Expectations for this job profile are typically as follows:<br>
<br>
<ul><li>Exhibit a wide range of professional knowledge and experience, used to achieve operational targets within their specific function.</li></ul><br>
<ul><li>Determine methods and procedures to solve complex problems, drawing from prior experience.</li></ul><br>
<ul><li>Influence colleagues within and outside their business function regarding policies and practices of the larger organization.</li></ul><br>
<ul><li>Provide guidance to junior colleagues and manages major and complex projects, delegating work to ensure goals are met.</li></ul></div><div></div><div>
Key Requirements &amp; Skills</div><div>
1. Data Architecture &amp; Design</div><ul><li><div>
Design and implement robust, scalable data pipelines and data warehouses using Snowflake and related tools.</div></li><li><div>
Develop and maintain complex data models that meet performance, scalability, and reliability standards.</div></li><li><div>
Define and enforce data architecture best practices, including naming conventions, schema design, and access controls.</div></li></ul><div>
2. Data Engineering &amp; Development</div><ul><li><div>
Develop and optimize ETL/ELT processes using Snowflake, Snowpipe, dbt, Streams, and Tasks.</div></li><li><div>
Write high-performance SQL queries and implement solutions to manage compute and storage costs effectively.</div></li><li><div>
Build reusable data components and workflows that support analytics, reporting, and machine learning use cases.</div></li></ul><div>
3. Performance Optimization &amp; Monitoring</div><ul><li><div>
Monitor Snowflake usage and tune performance at query, schema, and warehouse levels.</div></li><li><div>
Establish proactive monitoring and alerting frameworks for data quality and cost management.</div></li></ul><div>
4. Collaboration &amp; Stakeholder Engagement</div><ul><li><div>
Partner closely with analytics, BI, and platform teams to ensure reliable data delivery for reporting and analytics.</div></li><li><div>
Engage with business stakeholders to understand requirements and translate them into technical data solutions.</div></li></ul><div>
Required Qualifications</div><ul><li><div>
8 years of professional experience in data engineering and data warehousing, with strong exposure to cloud-based platforms.</div></li><li><div>
4+ years of specialized, hands-on experience with Snowflake, including data modeling, performance tuning, and cost optimization.</div></li><li><div>
Expert-level proficiency in SQL and strong scripting skills in at least one programming language (Python or JavaScript preferred).</div></li><li><div>
Proven experience with modern data engineering tools such as Snowpipe, dbt, Streams, and Tasks.</div></li><li><div>
Demonstrated ability to lead technical projects and mentor team members.</div></li><li><div>
Strong analytical, problem-solving, and communication skills with a collaborative, team-oriented mindset.</div></li></ul><div>
Desirable (Nice-to-Have) Skills</div><ul><li><div>
Domain Knowledge: Familiarity with Contact Center analytics.</div></li><li><div>
Specific Tools: Experience with Genesys Cloud or Genesys Infomart.</div></li><li><div>
BI &amp; Cloud: Knowledge of AWS, Power BI, and Tableau.</div></li></ul><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Lead Developer (SQL,Python)

<div></div><div><div><div><div><div><div>locations</div><div>
Virtual Office (Telangana)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 3 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110145</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
The Analyst, SOX Compliance will play a key role in supporting and strengthening the company&rsquo;s Sarbanes-Oxley (SOX) compliance framework. This role requires a detail-oriented professional with strong critical thinking skills who can independently evaluate business processes, assess risk, and collaborate effectively with cross-functional stakeholders and external auditors.</div><div>
This position is designed for a high-potential professional with 2+ years of experience who is ready to take ownership of assigned processes and demonstrate the capability to grow into increasing levels of responsibility within the SOX and compliance function.</div><div></div><div>
Work Environment &amp; Schedule</div><div>
This role supports a global SOX program and requires collaboration across multiple time zones, including regular interaction with U.S.-based stakeholders and external auditors. The successful candidate must be able to accommodate periodic schedule adjustments to support cross-regional meetings and audit timelines.</div><div>
The role requires the ability to work independently in a fast-paced environment, manage competing priorities, and deliver high-quality work with minimal supervision.</div><div></div><div>
Key Responsibilities</div><ul><li>Support SOX planning, scoping, and risk assessment activities in coordination with business process owners and external auditors.</li><li>Conduct end-to-end business process walkthroughs to evaluate control design and operating effectiveness.</li><li>Perform testing of business process controls and IT-dependent/manual application controls (ITACs) in accordance with established audit standards.</li><li>Identify control gaps and assess the impact and severity of deficiencies.</li><li>Prepare clear, well-supported documentation of testing procedures, findings, and conclusions.</li><li>Communicate results and recommendations to business stakeholders in a professional and constructive manner.</li><li>Coordinate and track remediation efforts, ensuring timely and effective resolution of identified deficiencies.</li><li>Contribute to continuous improvement of the SOX program by identifying opportunities to enhance efficiency, documentation quality, and risk coverage.</li><li>Build and maintain effective working relationships across finance, IT, and operational teams.</li></ul><div></div><div>
Qualifications</div><ul><li>CA, CIA, CPA (preferred).</li><li>2+ years of experience in SOX compliance or Internal Audit, with direct experience in business process controls.</li><li>Experience testing business process controls and IT-managed application controls (ITACs).</li><li>Exposure to IT General Controls (ITGCs) is beneficial; however, this role is primarily focused on business process controls and does not perform primary ITGC testing.</li><li>Strong understanding of control design, risk assessment, and control gap analysis.</li><li>Demonstrated ability to exercise sound professional judgment and apply critical thinking.</li><li>Strong analytical, problem-solving, and root cause evaluation skills.</li><li>Excellent written and verbal communication skills, including the ability to clearly explain control concepts to non-specialists.</li><li>Proven ability to manage multiple priorities while maintaining high standards for quality and accuracy.</li><li>Proficiency in Microsoft Excel, Word, and PowerPoint.</li></ul><div></div><div>
#LI-Remote</div><div>
#LI-GR1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Analyst, SOX Compliance

<div></div><div><div><div><div><div><div>locations</div><div>
Dubai, United Arab Emirates</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 12 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110029</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the SMB and commercial business segments. As an Account Executive you will learn how to become a consultative sales professional, how to take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base.</div><div>
The Account Executive&rsquo;s main goal is to achieve an annual sales target together with his AE colleagues by converting as many opportunities into won business as possible. Once an opportunity has been closed, the Account team&acute;s role is to engage with the appropriate internal resources to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly.</div><div></div><div>
Genesys UAE is certified Great Place To Work.</div><div></div><div><br>
What we look for and expect from the right individual is:</div><ul><li><div>
Bringing in, developing and creating connections with influencers, executives, and decision-makers.</div></li><li><div>
Being part of numerous complex and consultative sales engagements</div></li><li><div>
Selling complex software solutions to clients</div></li><li><div>
Jointly developing account and opportunity plans in a motivated team as an Account Manager</div></li><li><div>
Identifying customer/project demands and mapping to the Genesys portfolio</div></li><li><div>
Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles</div></li><li><div>
Taking revenue responsibility and carrying of a sales quota</div></li></ul><div></div><div><br>
Required qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree in Computer Sciences, Business, Business Administration, Marketing or similar education</div></li><li><div>
4-5 years professional sales experience</div></li><li><div>
Experience selling in North Africa and French-speaking countries</div></li><li><div>
Fluent in English, French and Arabic</div></li><li><div>
Enthusiasm for customer service and customer experience management</div></li><li><div>
Maximum demands on the quality of your work as well as a high degree of sales and customer orientation</div></li><li><div>
Committed, proactive, team-oriented and stress-tested</div></li><li><div>
Self-assured appearance and pronounced presentation skills</div></li><li><div>
Very good rhetorical skills and communication strength</div></li><li><div>
Strong success orientation</div></li><li><div>
Experience with MEDDPICC</div></li><li><div>
Willingness to travel frequently (approx. 65%)</div></li></ul><div></div><div>
#LI-MC1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Account Executive

Join Genesys and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Genesys

About Company

Sr. Account Executive, Enterprise

Lead Developer (SQL,Python)

Analyst, SOX Compliance

Account Executive