Qureos Mentor

Genex Clinical Laboratories LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital only)

We are looking for a compassionate and skilled Registered Nurse or Assistant Nurse to join our Doctor On Call team. In this mobile healthcare role, you will accompany physicians on home or on-site visits, assist with clinical procedures, and help deliver high-quality, patient-centered care. The ideal candidate is adaptable, professional, and comfortable working both independently and within a collaborative team environment.Key Responsibilities<ul><li>Assist doctors during medical consultations at patients&rsquo; homes or designated locations</li><li>Conduct initial patient assessments, including vital signs, medical histories, and basic health evaluations</li><li>Administer medications and treatments as prescribed by the physician</li><li>Support minor medical procedures while strictly adhering to infection control protocols</li><li>Maintain accurate and timely documentation of patient records in compliance with DHA standards</li><li>Educate patients and caregivers on medication usage, post-visit care, and follow-up instructions</li><li>Ensure that all medical kits and equipment are well-stocked, clean, and meet clinical quality standards</li><li>Uphold patient confidentiality, safety, and professionalism at all times</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or Diploma in Nursing</li><li>Valid MOH license or eligibility (Registered Nurse or Assistant Nurse)</li><li>Minimum 1 year of clinical experience</li><li>Strong clinical judgment and excellent communication skills</li><li>Proficient in English and Hindi</li><li>Fresh MOH-eligible candidates currently in the UAE are encouraged to apply</li></ul>Preferred Qualifications<ul><li>Previous experience in mobile, home-based, or community healthcare services</li><li>Familiarity with Electronic Medical Record (EMR) systems</li><li>Basic Life Support (BLS) certification</li></ul>Work Schedule &amp; Transportation<ul><li>12-hour rotational shifts (day and night)</li><li>Company-provided transportation for all home/site visits (to and from office)</li></ul>Benefits<ul><li>Competitive salary package</li><li>Full health insurance coverage</li><li>Employment visa provided</li><li>Ongoing training and professional development</li><li>Reliable transportation for all duty-related travel</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you comfortable working 12-hour rotational shifts (day and night)?</li><li>We must fill this position urgently. Can you start immediately?</li><li>Are you fluent in English and Hindi?</li><li>Are you available for a face-to-face interview?</li><li>Apply only , if you have MOH Eligibility letter / License</li></ul>

Female - MOH - Assistant Nurse/ Registered Nurse

Join Genex Clinical Laboratories LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Genex Clinical Laboratories LLC

ABOUT_COMPANY

Patient Relationship Executive (Healthcare/ Hospital only)

Female - MOH - Assistant Nurse/ Registered Nurse