Qureos Mentor

Genius HRTech Limited

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 Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia (with regular travel across the Kingdom)
 
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 Experience of managing 150-200 M Retail business &ndash; with 20-40 retail stores is a must.
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 P&amp;L / Financials / Revenue and other functional experience is a must too
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 Operational Leadership
 
 
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 Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
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 Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
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 Develop and implement SOPs to streamline and standardize operational practices across the network.
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 Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.
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 Team Management &amp; Development
 
 
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 Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
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 Lead recruitment, training, and onboarding of retail staff across all levels.
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 Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
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 Evaluate team performance and provide regular coaching, feedback, and development plans.
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 Strategic Alignment &amp; Collaboration
 
 
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 Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
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 Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
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 Drive alignment between demand planning, stock availability, and in-store execution.
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 Business &amp; Financial Acumen
 
 
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 Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
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 Set and manage store budgets, P&amp;L targets, and cost optimization plans.
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 Use KPIs and dashboards to track progress against business goals and identify improvement areas.
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 Customer Experience &amp; Brand Standards
 
 
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 Ensure exceptional customer service standards are consistently delivered across all stores.
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 Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
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 Lead store audits and mystery shopping programs to maintain high operational standards.
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 Expansion &amp; Growth
 
 
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 Support new store openings, relocations, and renovations in line with business strategy and timelines.
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 Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
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Luxury Retail Business Operations Leader (Business Head)

Join Genius HRTech Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Genius HRTech Limited

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Luxury Retail Business Operations Leader (Business Head)