Qureos Mentor

Genuine Parts Company

<div><div>Summary Job Description
Reporting to the Global Workday Director, the Workday HR Product Manager role is part of the organizations corporate human resources product management team. This role encompasses system configuration activities, and will partner with other areas of the organization, including HR Technology and internal global Communities of Expertise (COE), to effectively maintain the Workday system and processes. As part of the system maintenance team, this role is responsible for upholding Workday system and process integrity, integrating with other functions to utilize Workday capabilities most effectively and enable business processes.
Primary Duties/Responsibilities<ul><li>
Lead the design and configuration of PATT in Workday, ensuring compliance with organizational policies and best practices.</li><li>
Collaborate with the Strategic Workday team to design, implement, and govern payroll, absence and time tracking on a global platform.</li><li>
Develop relationships with key global stakeholder and subject matter experts.</li><li>
Manage the Workday configuration strategy in partnership with Workday Governance team.</li><li>
Lead and facilitate periodic meetings of your global business advisory partners and configuration design sessions.</li><li>
Partner with internal technology teams, and vendors to ensure alignment of processes to systems and tools.</li><li>
Develop proof of concepts based on business requirements and recommend efficient end to end business processes.</li><li>
Document business requirements and conduct system configuration functionality.</li><li>
Stay informed of the Workday roadmap and provide inputs into GPC&rsquo;s Workday roadmap.</li><li>
Be an active participant in the Workday Community and advocate for GPC business needs.</li></ul>
Qualifications<ul><li>
2 to 5 years&rsquo; post production configuration experience in the following Workday modules: Payroll, Absence and Time Tracking</li><li>
Functional expertise in one or more of these HR topic areas: HCM, Compensation, Benefits, Absence, Payroll and/or Talent &amp; Recruiting, or Time Tracking and Scheduling.</li><li>
Preferred Certification: Workday Payroll Pro</li><li>
Excellent analytical and problem-solving skills.</li><li>
Prioritizes and manages multiple initiatives, responding with a sense of urgency to most urgent needs.</li><li>
Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keeps information confidential, as warranted.</li><li>
Participates as part of a team, becoming familiar with the various working styles of others and their roles on the team; demonstrates enthusiasm and commitment to the goals and objectives of the team.</li><li>
Accepts and adapts to change as directed, understands change is constant and necessary to improve individual and team performance / growth.</li><li>
Ability to recognize personal skills, abilities, limitations, and strengths, taking appropriate action to pursue developmental activities.</li><li>
Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends.</li><li>
Ability to influence work efforts of others, manage own time and team&rsquo;s time and workload.</li></ul></div>
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</div>

Workday HR Product Manager - PATT

<div><h2 class="jobSectionHeader">Summary Job Description</h2>
The Leave Management Liaison is responsible for managing the leave and absence administration processes for all Genuine Parts Company employees from leave initiation through closure, including all appropriate communications and transactional updates related to the employee&rsquo;s HR record. This role will ensure consistent, high quality care and service is provided by their team of Leave Management Specialists in a high-volume service center environment. The ideal candidate will have experience establishing or running a leave management function or been a part of the transition from a decentralized to a centralized model. 
<h2 class="jobSectionHeader">Primary Duties/Responsibilities</h2><ul>
<li>Point of contact for all HR inquiries and escalated issues.</li>
<li>Provide exceptional customer service responding to inquiries within one business day.</li>
<li>Take necessary steps to ensure claim and coding issues are resolved timely and accurately.</li>
<li>Track all HR concerns in escalation tracker.</li>
<li>Provide monthly report of all escalations identifying trends and training opportunities.</li>
<li>Leave Team Monthly Power Point Presentation of trends and opportunities.</li>
<li>Create and conduct training to eliminate errors identified on escalation tracker.</li>
<li>Monitor exception reports to ensure file transfers, coding and payroll are accurate.</li>
<li>Adhere to documented processes when handling request, inquiries and transactions.</li>
<li>Ensure quality employee experience by using a professional and service-focused approach when handling all inquiries, transactions and requests</li>
<li>Ensure employee privacy, including confidentiality and protection of sensitive employee reports or information</li>
<li>Attend and participate in on-going training to support the ever-changing environment</li>
<li>Overall responsibility for all aspects of the Leave Management team includes:</li>
<li>Maintain and develop staff and manage individual performance</li>
<li>Manage team workload and conduct regular checks to ensure quality of service delivered in a timely manner.</li>
<li>Fosters a team environment to drive ownership of work and encourages team involvement and support around process improvement ideas</li>
<li>Coordinates team projects and drives for results through task delegation and follow up</li>
<li>Manages and monitors systems and data integrity</li></ul>
As a member of the Service Center Management Team, interprets overall strategic vision and communicates overall message to team.
Qualifications<ul>
<li>1-3 years prior experience in a call center or service center environment</li>
<li>5-10 years prior experience leading teams</li>
<li>Minimum 5 years of experience managing FMLA/STD claims, absence management or similar claims experience</li>
<li>Knowledge of Leave of Absence regulations and legislation, including FMLA</li>
<li>Superior Customer Service skills</li>
<li>Excellent oral and written communication skills</li>
<li>Good interpersonal skills to build effective relationships at all levels of the organization</li>
<li>Exposure to HR and/or case management technologies (e.g., portal technology, case management, human capital management, etc.). Kronos Absence Management (or an alternative absence management technology) experience preferred.</li>
<li>Strong problem solving and decision making abilities</li>
<li>Experience with HR administration and general exposure / knowledge of various HR functions (e.g., policy, compensation, employee relations, benefits, performance management, etc.)</li>
<li>Proficient computer skills (Microsoft Word, Excel, Power Point)</li>
<li>Team player with a positive attitude</li></ul>
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</div>

Leave Mgmt. Liaison

<ul><li>Modern office with free parking located at Rowville, VIC</li><li>Fixed Term 6 months</li><li>Friendly and support team environment</li></ul>Great opportunity to join the Accounts Receivable team as the National Accounts Credit Administrator. The Role You will contribute to the profitability, growth and return on investment of GPC Asia Pacific by working with high volume large dollar accounts, reducing outstanding debts and maintaining accurate customer accounts by liaising with external customers to achieve these goals, whilst adhering to relevant statutory legislation and company policies and procedures. What you will be doing <ul><li>Customer Service:Take phone calls from Customers and the Store Network and Resolve queries.</li><li>Debt Collection:Identify outstanding accounts, contact customers and stores to investigate reasons for late payments and provide payment options.</li><li>Account Maintenance:Act as a focal point for the Store Network regarding account maintenance and set up Update and maintain Account Information on systems and ensure account set up is correct.</li><li>Reconciliations and Receipting:Ensure all Key Accounts are reconciled, receive payments and prepare cheques to be banked into company's account</li><li>Teamwork and Leadership:Act as 2IC when required and demonstrate leadership within the team providing training and support to other team members. Also, collaborate with relevant internal and external stakeholders.</li><li>Development:Undertake relevant induction, skills and technical training within agreed timeframe and participate in all self-development programs and workshops authorised by the company</li><li>Other administrative tasks as and when required</li></ul> About you <ul><li>Must have good customer service and communication skills - written and verbal.</li><li>Must be a team player with good work ethics and proactive mindset.</li><li>Must be able to demonstrate leadership within a team environment and lead by example.</li><li>Demonstrated ability to relate with customers, stakeholders and fellow employees.</li><li>Intermediate excel skills, mathematical and literacy skills.</li><li>Similar previous experience is desirable.</li></ul> Looking after you <ul><li>Staff discounts across the GPC Asia Pacific group of Companies</li><li>Private health insurance discounts</li><li>Employee assistance program</li><li>A highly safety conscious work environment</li></ul> GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.Yet we are more than just a parts and service company. We propel people forward.With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at Send your CV to our Careers Team by clicking APPLY!Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Credit Administration Officer - GPC Asia Pacific Rowville - Fixed Term

Join Genuine Parts Company and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Genuine Parts Company

ABOUT_COMPANY

Workday HR Product Manager - PATT

Leave Mgmt. Liaison

Credit Administration Officer - GPC Asia Pacific Rowville - Fixed Term