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Geopaq Logic

Job Title: Load Planner (Logistic operator)Contract Period: 6monsWorking Location: 400 Dividend Drive, Suite 200, Coppell, TX 75019Work Hours: 10:00~19:00Responsibilities:<ul><li>Serve as the point of contact for customer relations</li><li>Support SOP/Work Instructions maintenance and ensure operational best practices in line with customer requirements as well as ensure operational SOP compliance</li><li>Manage daily operations including booking, tracking, and tracing of cargo (FTL/LTL/AIR)</li><li>Provide excellent customer service in all aspects from booking to cargo delivery on time</li><li>Request for Quote with carriers and negotiate the spot rates</li><li>Manage, coordinate, and implement cost-effective operational solutions to continuously improve efficiency and enhance service levels and quality</li><li>Communicate daily with customers, carriers, and internal staff</li><li>Maintain essential account documentation with up to date information and ensure that it is filled and stored to be readily accessible to the team when/if needed Increase customer satisfaction and business share through regular contact</li><li>Monitor account issues and communicate/liaison with management to implement/drive solutions</li><li>Analyze service and cost data for actions or recommendations for business improvement and recommend when needed changes in current processes</li><li>Report as needed (Service failure report, claim/damage report, others)</li><li>Ensure the accuracy of data entry into Cello and other systems as needed</li><li>Monitor trends and report changes to management for action</li></ul>Requirements/Qualifications:<ul><li>High School Diploma or GED Required; Bachelor Degree Preferred</li><li>+4 years of experience in FTL/LTL Transportation dispatching or operations in logistics industry required</li><li>Proficient in MS Office applications such as Excel/PowerPoint/Word/Outlook</li><li>Self-motivated and works well under pressure with minimal supervision</li><li>Highly organized with ability to manage multiple projects, while paying close attention to detail</li><li>Excellent analytical and problem solving skills</li><li>Excellent verbal and written communication skills</li><li>Strong customer orientation and strong negotiating skills</li><li>Demonstrate appropriate phone and email etiquette with internal and external customers; strong customer service, people skills</li><li>Experience with NAFTA/USMCA cross border transportation preferred</li><li>Warehouse and/or manufacturing knowledge preferred</li></ul>Job Type: ContractPay: $20.00 - $23.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Transportations: 4 years (Required)</li><li>Logistics: 2 years (Required)</li></ul>Work Location: In person

Logistics Specialist / Transportation

Join Geopaq Logic and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Geopaq Logic

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Logistics Specialist / Transportation