Qureos Mentor

Gerber Collision & Glass

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:
The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery. Maintains the appearance and cleanliness of shop and office facilities.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area.</li><li>
Maintain the daily housekeeping of the interior of the production area, emptying of waste cans, sweeping the floors, disposing of unwanted vehicle parts, and placing tools and equipment in their proper location.</li><li>
Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary</li><li>
Pre-washes customer vehicles prior to repairs beginning.</li><li>
Exterior and interior cleanup of customer vehicles after repairs are complete</li><li>
Transport of customer vehicles to sublet locations for repairs</li></ul>
Education and/or Experience Required
<div><ul><li>High School diploma / GED preferred</li><li>
Ability to multitask</li><li>
Automotive experience preferred</li><li>
Clear close vision required</li><li>
18 years or age or older</li><li>
Valid Driver's license</li><li>
Strong attention to detail</li></ul>
Required Skills/Abilities
<div><ul><li>Customer Service Abilities</li><li>
Positive Attitude</li><li>
Trustworthy and Reliable</li><li>
Willingness to learn</li></ul>
Other Requirements
<div><ul><li>Pulling/Pushing, Carrying</li><li>
Walking 5+</li><li>
Sitting</li><li>
Standing 5+</li><li>
Stoop, Kneel, crouch, and/or crawl 1+</li><li>
Operate a motor vehicle</li><li>
Lift up to 50 pounds</li><li>
Withstand exposure to working near moving mechanical parts</li><li>
Stoop, kneel, crouch, and/or crawl</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div></div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$16.00-$18.00 per hour depending on experience</div>

Porter

<div>AR Marion - 118002
We put our team members first. You&rsquo;ll receive a great salary and benefits, and experience the support and opportunity you deserve. You&rsquo;re empowered to make decisions. You control your future.
Job Description:
The General Manager&rsquo;s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI&rsquo;s and insurance metrics are met. They are responsible to coach and empower each team member&rsquo;s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer&rsquo;s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times. 
 
Key Job Responsibilities
<ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Prepare and manage the annual and monthly operating budget of the collision center.</li><li>
Forecast, target and track monthly sales, profit and expense objectives.</li><li>
Deliver formal annual performance reviews and informal monthly performance reviews.</li><li>
Monitor and maintain all A/P and A/R relating to the Collision Center.</li><li>
Maintain a clean and organized repair facility at all times.</li><li>
Monitor all maintenance required for all shop equipment, including the paint booth</li><li>
Provide training for all staff as necessary</li><li>
Ensure all staff wear proper safety gear and adhere to dress code.</li><li>
Open and close the facility daily as per established procedures.</li><li>
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates</li><li>
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.</li><li>
Lead and manage all repair facility personnel.</li><li>
Facilitate monthly Health &amp; Safety and staff meetings . Attend monthly managers meetings.</li><li>
Attend training, information sessions and workshops recommended by Senior Leadership Team.</li><li>
Store CSI performance review and follow up within 24 hours.</li></ul> 
Education and/or Experience Required
<ul><li>Post-Secondary Education or equivalent.</li><li>
Proven leadership experience in a collision repair environment or similar role.</li></ul> 
Required Skills/Abilities
<ul><li>Attention to detail and a high degree of accuracy.</li><li>
Ability to consistently demonstrate a successful client experience</li><li>
Communicate clearly both verbally and in writing.</li><li>
Ability to motivate others utilizing effective coaching tools and management skills.</li></ul> 
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDSOUTH
Keywords: Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, customer, manager, leader, management, career, potential, manager, trainer
Titles: Auto Body Shop Manager - Collision Manager - Body Shop Manager
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
67,291.56 - 96,130.80 Annual
Compensation is commensurate with skill, education and experience.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Up to 80 hours of Paid Time Off Annually</li><li>
2 weeks of paid parental leave for Full Time employees who work a minimum of 30 hour per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free prescription or non prescription safety glasses each year</li><li>
Annual Voluntary Uniform Stipend</li></ul></div>

General Manager - JHCC

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:
The General Manager&rsquo;s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI&rsquo;s and insurance metrics are met. They are responsible to coach and empower each team member&rsquo;s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer&rsquo;s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Prepare and manage the annual and monthly operating budget of the collision center.</li><li>
Forecast, target and track monthly sales, profit and expense objectives.</li><li>
Deliver formal annual performance reviews and informal monthly performance reviews.</li><li>
Monitor and maintain all A/P and A/R relating to the Collision Center.</li><li>
Maintain a clean and organized repair facility at all times.</li><li>
Monitor all maintenance required for all shop equipment, including the paint booth</li><li>
Provide training for all staff as necessary</li><li>
Ensure all staff wear proper safety gear and adhere to dress code.</li><li>
Open and close the facility daily as per established procedures.</li><li>
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates</li><li>
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.</li><li>
Lead and manage all repair facility personnel.</li><li>
Facilitate monthly Health &amp; Safety and staff meetings . Attend monthly managers meetings.</li><li>
Attend training, information sessions and workshops recommended by Senior Leadership Team.</li><li>
Store CSI performance review and follow up within 24 hours.</li></ul></div>
Education and/or Experience Required
<div><ul><li>Post-Secondary Education or equivalent.</li><li>
Proven leadership experience in a collision repair environment or similar role.</li></ul>
Required Skills/Abilities
<div><ul><li>Attention to detail and a high degree of accuracy.</li><li>
Ability to consistently demonstrate a successful client experience</li><li>
Communicate clearly both verbally and in writing.</li><li>
Ability to motivate others utilizing effective coaching tools and management skills.</li></ul></div><div></div><div>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$46,800 - 80,000+ / year based on experience</div>

General Manager

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:
The Estimator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer&rsquo;s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements<ul><li>
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details</li><li>
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service</li><li>
Ensure compliance with all insurance client requirements, processes and metrics</li><li>
Ensure compliance with all WOW Operating Way&rsquo;s regarding customer drop-offs, repair planning, customer communication, and delivery</li><li>
Communicate all customer requests and needs to appropriate team members</li><li>
Provides positive energy when greeting customers in person and on the phone</li><li>
Understanding of all required Insurance programs and procedures</li><li>
Participate in daily &ldquo;production walks&rdquo; with the Management Team, as required</li><li>
Support all team members when required</li><li>
Participate in monthly Health &amp; Safety and staff meeting (if required)</li><li>
Attend training, information sessions and workshops recommended by Store Manager</li><li>
Maintain the store's KPI&rsquo;s by maximizing role performance</li><li>
Uphold the company's Core Values : Honesty, Integrity &amp; Respect</li></ul>
Education and/or Experience Required
<ul><li>Knowledge of Repairs and OE Guidelines</li><li>
High School Diploma or equivalent</li><li>
Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li><li>
Must be willing to complete I-CAR Training</li><li>
Valid Driver&rsquo;s License
</li></ul>Required Skills/Abilities
<ul><li>Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li><li>
Must be willing to complete I-CAR Training</li><li>
Valid Driver&rsquo;s License</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDSOUTH
Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair
Titles: Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.
Estimated $48,000 - $69,000 / Year
In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.</div>

Estimator

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:
The Estimator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer&rsquo;s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements<ul><li>
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details</li><li>
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service</li><li>
Ensure compliance with all insurance client requirements, processes and metrics</li><li>
Ensure compliance with all WOW Operating Way&rsquo;s regarding customer drop-offs, repair planning, customer communication, and delivery</li><li>
Communicate all customer requests and needs to appropriate team members</li><li>
Provides positive energy when greeting customers in person and on the phone</li><li>
Understanding of all required Insurance programs and procedures</li><li>
Participate in daily &ldquo;production walks&rdquo; with the Management Team, as required</li><li>
Support all team members when required</li><li>
Participate in monthly Health &amp; Safety and staff meeting (if required)</li><li>
Attend training, information sessions and workshops recommended by Store Manager</li><li>
Maintain the store's KPI&rsquo;s by maximizing role performance</li><li>
Uphold the company's Core Values : Honesty, Integrity &amp; Respect</li></ul>
Education and/or Experience Required
<ul><li>Knowledge of Repairs and OE Guidelines</li><li>
High School Diploma or equivalent</li><li>
Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li><li>
Must be willing to complete I-CAR Training</li><li>
Valid Driver&rsquo;s License
</li></ul>Required Skills/Abilities
<ul><li>Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li><li>
Must be willing to complete I-CAR Training</li><li>
Valid Driver&rsquo;s License</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDSOUTH
Keywords: Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair
Titles: Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.
Estimated $48,000 - $69,000 / Year
In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.</div>

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:<div>
The Estimator&rsquo;s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer&rsquo;s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.</div><div> 
Key Job Responsibilities<ul><li>
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details</li><li>
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service</li><li>
Ensure compliance with all insurance client requirements, processes and metrics</li><li>
Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery</li><li>
Communicate all customer requests and needs to appropriate team members</li><li>
Provides positive energy when greeting customers in person and on the phone</li><li>
Understanding of all required Insurance programs and procedures</li><li>
Participate in daily &ldquo;production walks&rdquo; with the Management Team, as required</li><li>
Support all team members when required</li><li>
Participate in monthly Health &amp; Safety and staff meeting (if required)</li><li>
Attend training, information sessions and workshops recommended by Store Manager</li></ul></div><div> 
Minimum Education and/or Experience Required for the Job<ul><li>
Knowledge of Repairs and OE Guidelines</li><li>
High School Diploma or equivalent</li><li>
Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li></ul></div><div>
Required Knowledge, Skills, &amp; Abilities<ul><li>
Awareness of where to look for answers</li><li>
Basic Computer Skills</li><li>
Compliance for DRP&rsquo;s Minimum of 1-year experience</li><li>
Must be willing to complete I-CAR Training</li><li>
Valid Driver&rsquo;s License</li></ul></div>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$70,000+ annually depending on flagged hours per week</div>

<div>Company: Gerber Collision &amp; Glass<h1 class="jobSectionHeader">
Great Teams Don&rsquo;t Happen by Accident</h1>
Built with Intent. Driven by YOU. 
At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. 
Ready to grow with a team that&rsquo;s built for your success? Apply today. 
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our &quot;Greater Team&quot; exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. 
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
<div><ul><li>Ensure consistent execution of WOW (Wow Operating Way) plan.</li><li>
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)</li><li>
Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.</li><li>
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).</li><li>
Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.</li><li>
Confirms car rental information and updates CCC One with rental car usage information.</li><li>
Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.</li></ul>
Education and/or Experience Required
<div><ul><li>High School Diploma or GED (General Education Diploma)</li><li>
Minimum: 1 year experience in a similar role such as administration assistant.</li><li>
Preferred: 1 year in an auto body or similar work environment including previous customer service experience.</li></ul>
Required Skills/Abilities
<div><ul><li>Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.</li><li>
Strong attention to detail with a high degree of accuracy.</li><li>
Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.</li></ul>
Other Requirements<div><ul><li>
Valid driver&rsquo;s license.</li></ul>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</div></div></div></div>
Benefits That Drive Your Success 
Gerber offers the comprehensive benefits you expect from an industry leader, including:<ul><li>
Annual Paid Time Off (PTO) plans</li><li>
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week</li><li>
6 paid holidays annually</li><li>
Medical, Prescription Drug, Dental &amp; Vision Insurance effective Day 1</li><li>
401(k) Retirement Plan with company match</li><li>
Employer Paid Short-Term Disability &amp; Life Insurance</li><li>
Additional Voluntary Life Insurance</li><li>
Continuing Education Opportunities</li><li>
Free Prescription or Non-Prescription Safety Glasses annually</li><li>
Annual Voluntary Uniform Stipend</li><li>
Voluntary Daily Pay option available</li></ul>
About Us 
Gerber Collision &amp; Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement: 
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$15.00 - $21.00 Hourly
Compensation is commensurate with skill, education and experience.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.</div>

Customer Service Representative

Join Gerber Collision & Glass and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gerber Collision & Glass

About Company

Porter

General Manager - JHCC

General Manager

Estimator

Estimator

Estimator

Customer Service Representative