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GIA Home Care Services LLC

Position SummaryThe HR Director &amp; Growth/Outreach Coordinator is a dual-role leader responsible for managing day-to-day human resources operations and supporting business growth through caregiver recruiting outreach and community partnership development. This role is best suited for someone who is organized, approachable, and confident&mdash;someone who can strengthen internal systems while representing GIA externally in a professional, people-first way.Key ResponsibilitiesHuman Resources (Primary)<ul><li>Lead HR operations including recruiting support, onboarding, employee relations, performance management, and offboarding</li><li>Maintain clear, compliant HR documentation (personnel files, training records, corrective actions, incident/complaint documentation as applicable)</li><li>Support leaders with coaching, conflict resolution, and consistent application of workplace expectations</li><li>Assist with scheduling/coordination of required trainings and compliance documentation</li><li>Support HRIS/payroll collaboration, benefits administration coordination, and leave tracking (as applicable)</li><li>Promote a positive workplace culture through staff communication, engagement, and recognition</li><li>Track and report key HR metrics (turnover, time-to-hire, retention, training completion)</li></ul>Growth, Outreach &amp; Community Partnerships<ul><li>Build and maintain relationships with referral partners and community organizations</li><li>Coordinate and attend job fairs, community events, and outreach activities to strengthen recruiting and brand presence</li><li>Support caregiver pipeline development through outreach, candidate follow-up, and improving the applicant experience</li><li>Help develop outreach materials and messaging (flyers, scripts, short presentations) in collaboration with leadership</li><li>Maintain an organized tracker/CRM-style log of outreach contacts, follow-ups, and outcomes</li></ul>Qualifications<ul><li>3&ndash;7+ years of progressive HR experience (healthcare, home care, or human services preferred)</li><li>Strong understanding of HR best practices: hiring/onboarding, documentation, employee relations, and performance management</li><li>Excellent communication and interpersonal skills; able to build trust with staff at all levels</li><li>Comfortable representing the organization professionally in community settings</li><li>Strong organization, follow-through, and ability to manage multiple priorities in a busy environment</li><li>Proficiency with Microsoft Office/Google Workspace; experience with HRIS/payroll systems is a plus</li><li>SHRM-CP/SHRM-SCP or PHR/SPHR preferred but not required</li></ul>Work Environment &amp; Requirements<ul><li>On-site position in Massachusetts (regular local travel for outreach/events may be required)</li><li>Ability to maintain confidentiality and handle sensitive information professionally</li><li>Evening or occasional weekend outreach events may occur (scheduled in advance)</li></ul>What Success Looks Like (First 90&ndash;120 Days)<ul><li>HR processes are organized, consistent, and supportive for staff and leaders</li><li>Hiring and onboarding workflows run smoothly with clear documentation</li><li>Employee concerns are addressed promptly and respectfully</li><li>Outreach activity produces measurable partner engagement and improves the recruiting pipeline</li></ul>Benefits<ul><li>Paid time off &amp; paid holidays</li><li>Professional Development Assistance</li><li>401k</li></ul>How to ApplyPlease submit your resume. A brief cover letter is welcome (not required).GIA Homecare Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: $22.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Human Resources Director/Growth and Outreach

Join GIA Home Care Services LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GIA Home Care Services LLC

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Human Resources Director/Growth and Outreach