Urwah Admin

Giant Group

<div>
 
 At
 
 Giant Group
 
 , we have an exciting opportunity for a Credit Controller
 
 
 to join our growing team.
 
 
 
 
 
 
 
 
 
 Job Title
 
 : Credit Controller
 
 
 
 Location
 
 : Askari Corporate Tower, Main Boulevard, Gulberg III, Lahore
 
 
 
 Salary
 
 : PKR 140,000 per month.
 
 
 
 Hours
 
 : 40 hours per week, Monday to Friday,10:00am-7:00pm
 
 
 
 Tenure
 
 : Permanent
 
 
 
 
 
 
 
 
 
 About us
 
 
 
 We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.
 
 
 
 
 
 To understand more about Giant Group and our services please browse our website at: www.giantgroup.com
 
 
 
 
 
 
 About the role
 
 
 
 As the Credit Controller, you will have an impact on safeguarding the financial stability of Giant by ensuring timely and accurate customer payments, managing outstanding debts, and maintaining precise financial records. Therefore, you will be proactively communicating with clients, resolving queries efficiently, and collaborating with internal teams to support smooth financial operations. The desired outcome of this will be enhanced customer satisfaction, improved cash flow, and a seamless credit control process that supports Giant&rsquo;s vision.
 
 
 
 
 
 
 Key responsibilities of the role include:
 
 
 <ul>
 <li>
 Ownership &amp; Resolution: Take full ownership of complex queries, problems, and projects&mdash;ensuring timely resolution and maintaining a high-quality experience for both internal and external stakeholders. This includes using systems like V3 and Sage to investigate aged debt and locate invoices.
 </li>
 <li>
 Performance &amp; Proactivity: Work proactively to meet and exceed key performance indicators (KPIs).
 </li>
 <li>
 Account Management: Reconcile accounts and manage ad-hoc invoicing as needed.
 </li>
 <li>
 Credit Assessment: Conduct credit checks for new customers and perform regular reviews for existing accounts.
 </li>
 <li>
 Reporting: Provide management with updates on outstanding issues and flag potential debtor risks.
 </li>
 <li>
 Project Involvement: Participate in relevant projects, ensuring all new systems, initiatives, and products are assessed for impact on the Credit Control function.
 </li>
 <li>
 Cross-Team Communication: Collaborate with teams across the business (e.g., BDMS, ESO) to address debt-related matters.
 </li>
 <li>
 Debt Recovery: Carry out regular outbound calls and correspondence to recover overdue payments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your ideal experience &amp; competencies:
 
 
 
 You&rsquo;ll thrive in this role if you bring:
 
 
 
 
 <ul>
 <li>
 Experience: Ideally, 3+ years in a similar finance or credit control role.
 </li>
 <li>
 Attitude &amp; Resilience: A positive, enthusiastic approach with strong emotional intelligence and communication skills.
 </li>
 <li>
 Technical Skills: Proficiency in financial systems (e.g., Sage) and Microsoft Excel.
 </li>
 <li>
 Values Alignment: A commitment to living and promoting Giant&rsquo;s people values.
 </li>
 <li>
 Detail Orientation: Exceptional attention to detail and accurate record-keeping.
 </li>
 <li>
 Teamwork &amp; Independence: Ability to work autonomously and collaboratively.
 </li>
 <li>
 Analytical Thinking: A sharp eye for risk and a problem-solving mindset.
 </li>
 <li>
 Cross-Functional Collaboration: Experience working with sales, operations, and finance teams to resolve account issues.
 </li>
 </ul>
 
 
 
 
 
 Employee Benefits:
 
 
 <ul>
 <li>
 Provident fund
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Mental health coverage
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Role related studies
 </li>
 <li>
 Parking
 </li>
 <li>
 Referral bonuses
 </li>
 <li>
 Cafeteria and game room for recreation
 </li>
 <li>
 Birthday leave
 </li>
 <li>
 Long term service award
 </li>
 <li>
 Company events and trips
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 All our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
 
 
 
</div>

Credit Controller

<div>
 
 At
 
 Giant Group
 
 we have an exciting opportunity for a
 
 Candidate Support Associate
 
 to join our growing team.
 
 
 
 
 
 
 Job Title:
 
 Candidate Support Associate
 
 
 
 Location:
 
 Askari Corporate Tower, Main Boulevard, Gulberg III, Lahore
 
 
 
 Salary:
 
 PKR 98,000 &ndash; 125,500 Monthly + PKR 31,000 per month (Shift Allowance)
 
 
 
 Hours:
 
 40hrs, Weekly Mon- Fri (with rotating Saturday shift), 12PM-9PM
 
 
 
 Tenure:
 
 Permanent
 
 
 
 
 
 
 Deadline to apply: 14/11/2025
 
 
 
 
 
 
 
 
 About us
 
 
 
 
 We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.
 
 
 
 
 
 To understand more about Giant Group and our services please browse our website at: www.giantgroup.com
 
 
 
 
 
 
 
 About the role
 
 
 
 
 As the
 
 Candidate Support Associate
 
 , you will have an impact on playing a vital role in ensuring a seamless and positive experience for all candidates throughout their screening and onboarding journey. Therefore, you will be the point of contact for candidate queries across multiple channels, providing clear guidance, timely responses, and professional support at every stage of the process. By managing candidate interactions effectively, you will contribute to building trust and confidence in our services while supporting internal teams with the smooth resolution of any issues. The desired outcome of your role is to deliver exceptional candidate care, foster a supportive and efficient process, and ensure all engagements reflect our commitment to professionalism, compliance, and data protection.
 
 
 
 
 
 
 Key responsibilities of the role include:
 
 
 <ul>
 <li>
 Ownership and management of candidate queries via all channels (calls, chat, and email, ensuring they are responded to quickly and tasks are planned and completed efficiently.
 </li>
 <li>
 Scheduling and conducting candidate call backs upon request.
 </li>
 <li>
 Provide candidate support services in accurate and timely fashion, maintaining a high level of professionalism and competence in every interaction and ensure all queries are answered.
 </li>
 <li>
 Build positive and productive internal relationships. Ensure to raise any complex issues with relevant stakeholders for prompt resolution.
 </li>
 <li>
 Assist in developing process improvements to enhance service efficiency and effectiveness by providing regular feedback.
 </li>
 <li>
 Take responsibility for personal workload, including following up queries, task actions and requests for information to ensure all items are completed within service levels.
 </li>
 <li>
 Deliver and demonstrate a high knowledge and clear understanding of GDPR/Data protection and all aspects of handling and processing personal data.
 </li>
 </ul>
 
 
 
 
 
 Your ideal experience &amp; competencies:
 
 
 
 Ideally, you will be educated to degree level and have a minimum of 1 year of support experience across multiple channels, preferably via calls and live chat.
 
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft office (including Excel) and experience in customer services is required.
 </li>
 <li>
 Excellent communication and people skills to deliver clear messages and create a positive working environment within the team.
 </li>
 <li>
 An understanding of navigating and resolving queries and concerns raised by candidates and maintain positive relationships both with candidates and within team.
 </li>
 <li>
 Understanding and striving to achieve the giant people values is essential.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Employee Benefits:
 
 
 
 
 
 
 <ul>
 <li>
 Provident fund
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Mental health coverage
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Role related studies
 </li>
 <li>
 Parking
 </li>
 <li>
 Referral bonuses
 </li>
 <li>
 Cafeteria and game room for recreation
 </li>
 <li>
 Birthday leave
 </li>
 <li>
 Long term service award
 </li>
 <li>
 Company events and trips
 </li>
 </ul>
 
 
 
 
 
 
 All our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
 
 
 
</div>

Candidate Support Associate

Join Giant Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Giant Group

ABOUT_COMPANY

Credit Controller

Candidate Support Associate