Qureos Mentor

GIG Gulf

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 Who we are
 
 
 
 GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 
 .
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 As a Healthcare Policy administration assistant, you will perform various tasks daily. And therefore, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. You should be able to combine exceptional communication skills with an ability to perform behind the scenes tasks,
 
 
 The role requires a great deal of independent thought or judgment acting within well-defined policies and procedures.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Provide full administrative support to clients &amp; intermediaries including but not limited to &ldquo;Census reconciliation, policy setup, endorsements, invoicing analysis, reports&rdquo;.
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 Review all documents received thoroughly and meticulously and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLAs with minimal errors.
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 Ensure regulatory compliance is achieved through continuous monitoring and reporting of process, procedures, and systems gaps.
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 Maintaining physical or electronic records related to medical insurance policies &amp; maintenance requests.
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 Upload member data files to regulatory systems ensuring compliance with regulatory directives.
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 Upload PBM membership data to partner system
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 Liaise with cross-functional teams for customer service, medical and health on track related queries.
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 Ensuring customers, clients and brokers are at the center of day-to-day activities to meet the evolving needs and expectations.
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 Process Improvement and Development mindset &ldquo;Identify opportunities for enhancing policy management workflows and systems&rdquo; having proactive role in developing and improving processes within the organization.
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 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
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 Previous experience in policy administration role
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 Tertiary education
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 One-year administrative experience within the insurance industry
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 MS office &ndash; Excellent Microsoft Excel skills including (Data Filters. Data Sorting, Pivot Tables, Cell Formatting, Excel formulas, Data validation and analysis) are a must for this role.
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 Excellent organizational and multitasking skills, Strong attention to details, and interpersonal skills
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 Customer-oriented communication skills
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 </ul>
 
 
</div>

Policy Administration Assistant

<div>
 
 
 Who we are:
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.
 
 
 The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams&mdash;many of whom have over 20 years of tenure&mdash;with trust and accountability. Fairfax&rsquo;s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.
 
 
 GIG Gulf is an &lsquo;A&rsquo;-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company&rsquo;s strategic priorities are centered around regional growth, customer experience, and digital transformation.
 
 
 GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner&mdash;committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region&rsquo;s digital insurer of reference, operating in a responsible and sustainable way.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute timely production of commercial policies / certificates and ensure the accuracy of the documents in line with the customer/broker agreements and within agreed TAT
 </li>
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 Ensure that all standard wordings and exclusions as per company standards are being used in all the documents
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 Ensure that all policies are issued as per Reinsurance and coinsurance support, and accurately captured
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 Timely release of reinsurance and coinsurance closings to all stake holders, and ensuring that the signed reinsurance and co insurance slips are maintained at all times for easy retrieval
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 Underwrite (rate, accept and arrange to issue policies and renewals within the authorities delegated for all renewal business
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 Ensure all policy and related documents are dispatched/ delivered to the customers/ brokers within the shortest possible time and a record is maintained
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 Keep track of pending documentation with reasons and follow up at frequent intervals for early resolution
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 Provide technical guidance and support where necessary.
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 Support the Renewal process and the retention Manager in maximizing the renewal retention
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 Maintain good customer relations with internal and external stake holders
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 Learn and undergo trainings to develop technical knowledge about P&amp;C products
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 To have a basic knowledge of MS Office
 </li>
 <li>
 Tertiary education is required
 </li>
 <li>
 0 to 2years experience in a similar position
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 Fluency in English is a must.
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 </ul>
 
 
 
 
 
 Desirable Requirements:
 
 
 <ul>
 <li>
 To have a basic understanding of underwriting principles / Softwares
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 To have a basic understanding of commercial lines products
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 Insurance qualification (ACII/AII) is preferred but not mandatory
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 </ul>
 
 
</div>

Commercial Underwriting Executive

<div>
 
 
 Who we are
 
 
 
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.
 
 
 
 
 
 The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams&mdash;many of whom have over 20 years of tenure&mdash;with trust and accountability. Fairfax&rsquo;s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo;-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company&rsquo;s strategic priorities are centered around regional growth, customer experience, and digital transformation.
 
 
 
 
 
 GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner&mdash;committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region&rsquo;s digital insurer of reference, operating in a responsible and sustainable way.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Team Management
 
 : Lead and manage a team of insurance advisors and bank sales team by providing guidance, coaching, and support to ensure individual and team success.
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 Training and Developmen
 
 t: Identify training needs within the team and organize or facilitate training sessions to improve sales skills, products and system knowledge. Mentor team members to help them reach their full potential.
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 Performance Evaluation
 
 : Conduct regular performance evaluations and assessments of team members' sales performance. Recognize top performers and provide constructive feedback to those who need improvement.
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 Sales Strategy Development
 
 : Collaborate with sales management to develop and implement sales strategies and tactics that align with overall business objectives. Ensure that the team is effectively executing the sales plan.
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 Reporting and Analysis
 
 : Generate regular sales reports and analyze sales data to identify trends, opportunities, and areas for improvement. Use insights from data analysis to make informed decisions and optimize sales strategies.
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 Team Communication
 
 : Facilitate open and transparent communication within the sales team, ensuring that important information, updates, and best practices are shared effectively among team members either by call or during daily visits.
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 Problem Solving and Resolution
 
 : Address any issues or challenges that arise within the sales team promptly and effectively. Collaborate with team members to find creative solutions and overcome obstacles to success.
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 </ul>
 
 
 
 
 
 Essential Requirement:
 
 
 <ul>
 <li>
 3 to 5 years of experience in team management role.
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 Good knowledge of Life Insurance and General Insurance especially motor &amp; home.
 </li>
 </ul>
 
 
</div>

Bancassurance Team Leader

Join GIG Gulf and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GIG Gulf

ABOUT_COMPANY

Policy Administration Assistant

Commercial Underwriting Executive

Bancassurance Team Leader