Qureos Mentor

GitLab Inc

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><div>
<p>
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul>
</div>
<div><h4 class="jobSectionHeader"><b>An overview of this role</b></h4>
<p>
The Customer Success Architect (CSA) team focuses on the themes of align, enable, and expand. The Customer Success Architect (CSA) is a highly strategic position designed to provide unparalleled value to our customers by aligning our platform with their unique business objectives and driving long-term success.</p>
<p>
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.</p>
<p>
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook.</p>
<p><b>
What You&rsquo;ll Do</b>
</p><ul><li>Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives</li>
<li>Know the GitLab platform, our more common best practices, and use cases in order to guide the customer</li>
<li>Understand the customer journey and be able to guide them on future adoption</li>
<li>Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed</li>
<li>Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction</li>
<li>Remain knowledgeable and up-to-date on GitLab releases</li>
<li>Provide immediate onboarding activities</li>
<li>Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals</li>
<li>Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant</li>
<li>Support GitLab Services in identifying and recommending training opportunities</li>
</ul>
<p><b>What You&rsquo;ll Bring</b></p>
<ul>
<li>Understanding of Git and typical branching strategies</li>
<li>Knowledge of software development lifecycle and development pipeline</li>
<li>Understanding of continuous integration, continuous deployment, DevSecOps</li>
<li>Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention</li>
<li>Experience partnering with customers to define and achieve business outcomes</li>
<li>Familiarity working with customers of sizes relevant to the assigned segment</li>
<li>Exceptional verbal, written, organizational, presentation, and communications skills</li>
<li>Detailed oriented and analytical Strong team player but self-starter</li>
<li>Project management experience &amp; skills</li>
<li>Strong technical, analytic, and problem-solving skills</li>
<li>Alignment with our values, and willingness to work in accordance with those values</li>
<li>Ability to travel if needed and comply with the company&rsquo;s travel policy</li>
<li>Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions</li>
<li>Fluent in English and Arabic.</li></ul><br>
<p></p>
<p>
#LI-CM1</p>
<p><b>
About the team</b></p>
<p>
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.</p>
</div></div><div><h4 class="jobSectionHeader"><b>
How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Customer Success Architect

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><p>
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.</p>
<p>
You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies.</p>
<p><b>
What you'll bring:</b></p>
<ul>
<li>Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy</li>
<li>Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there</li>
<li>Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps</li>
<li>A history of building and managing high-performing, accountable team cultures, including managing out when necessary</li>
<li>Comfort driving complex projects to completion without relying on a dedicated TPM</li>
<li>Experience leading distributed and remote teams effectively</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team&rsquo;s Product Manager.</li>
<li>Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap.</li>
<li>Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments.</li>
<li>Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly.</li>
<li>Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners.</li>
<li>Define, track, and report on delivery and operational metrics, using them to drive continuous improvement.</li>
<li>Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members.</li>
</ul></div><div><h4 class="jobSectionHeader"><b>How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Engineering Manager, Geo for Self-Managed Customers

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><h2 class="jobSectionHeader"><b>
An overview of this role</b></h2>
<p>
As a Senior Backend Engineer on the GitLab Agent Tools team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation. This encompasses GitLab&rsquo;s MCP server as well as future technologies that are aimed at providing AI agents ways to interact with GitLab.
<br>
<br>
In this role you&rsquo;ll take end-to-end ownership of complex features and help establish architectural patterns for how GitLab exposes its rich functionality to AI agents. You&rsquo;ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of GitLab's core platform and its AI strategy.<br>
</p><h2 class="jobSectionHeader"><b>What you'll do</b></h2>
<ul><li>Develop, ship, and maintain features and improvements for Agentic Tools across the GitLab monolith backend in a secure, well-tested, and performant way.</li>
<li>Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements.</li>
<li>Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients.</li>
<li>Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops.</li>
<li>Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team.</li>
<li>Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency</li>
<li>Bring a sharp eye to the competitive landscape, helping us understand what it takes to keep GitLab&rsquo;s MCP server best-in-class in an increasingly agentic world.</li>
</ul><h2 class="jobSectionHeader"><b>What you'll bring</b></h2>
<ul><li>Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.</li>
<li>Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus.</li>
<li>Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.</li>
<li>Practical experience designing and shipping AI-powered backend features and integrations, including sound judgment about large language model limitations and responsible use in production.</li>
<li>Strong SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.</li>
<li>Ability to identify and address performance bottlenecks at the application and, where relevant, infrastructure layers.</li>
<li>Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
About the team</b></h2>
<p>
Agent Tools is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones. The whole Agent Execution group consists of 8+ engineers. Beyond the Agent Tools team, Agent Execution consists of further teams focussed on agent observability and executing agents on GitLab&rsquo;s runners. We&rsquo;re partnering with teams both within the AI space as well as all over GitLab to ensure that the Duo Agent Platform can become the backbone of many AI features at GitLab.</p></div><div><h4 class="jobSectionHeader"><b>
How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Senior Backend Engineer (Ruby), AI Engineering: Duo Agent Platform Tools

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><h2 class="jobSectionHeader"><b>
An overview of this role</b></h2>
<p>
As an Intermediate Backend Engineer on the GitLab Agent Tools team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation. This encompasses GitLab&rsquo;s MCP server as well as future technologies that are aimed at providing AI agents ways to interact with GitLab.
<br>
<br>
In this role you&rsquo;ll contribute to the development of complex features and help establish architectural patterns for how GitLab exposes its rich functionality to AI agents. You&rsquo;ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of GitLab's core platform and its AI strategy.<br>
</p><h2 class="jobSectionHeader"><b>What you'll do</b></h2>
<ul><li>Develop, ship, and maintain features and improvements for Agentic Tools across the GitLab monolith backend in a secure, well-tested, and performant way.</li>
<li>Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements.</li>
<li>Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients.</li>
<li>Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops.</li>
<li>Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team.</li>
<li>Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency</li>
</ul><h2 class="jobSectionHeader"><b>What you'll bring</b></h2>
<ul><li>Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.</li>
<li>Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus.</li>
<li>Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.</li>
<li>Strong practical experience working with AI tooling on a daily basis. Experience designing and shipping AI-powered backend features and integrations is a plus</li>
<li>SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.</li>
<li>Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.</li>
<li>Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.</li>
</ul><h2 class="jobSectionHeader"><b>About the team</b></h2>
<p>
Agent Tools is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones. The whole Agent Execution group consists of 8+ engineers. Beyond the Agent Tools team, Agent Execution consists of further teams focussed on agent observability and executing agents on GitLab&rsquo;s runners. We&rsquo;re partnering with teams both within the AI space as well as all over GitLab to ensure that the Duo Agent Platform can become the backbone of many AI features at GitLab.</p></div><div><h4 class="jobSectionHeader"><b>
How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Backend Engineer (Ruby), AI Engineering: Duo Agent Platform Tools

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><h2 class="jobSectionHeader"><b>
An overview of this role</b></h2>
<p>
As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts in the APJ region, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.</p>
<p>
This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.</p>
<p>
Some examples of our projects:</p>
<ul>
<li>Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments</li>
<li>Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls</li>
<li>Identifying a geo-replication gap in a self-managed deployment, tracing it to a root cause in Gitaly or the git backend, and contributing a targeted code or design change upstream</li>
</ul><h2 class="jobSectionHeader"><b>What you&rsquo;ll do</b></h2>
<ul><li>Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.</li>
<li>Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.</li>
<li>Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.</li>
<li>Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.</li>
<li>Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.</li>
<li>Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.</li>
<li>Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream.</li>
<li>Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to <b>50%</b>.</li>
</ul><h2 class="jobSectionHeader"><b>What you&rsquo;ll bring</b></h2>
<ul><li>Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.</li>
<li>Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.</li>
<li>Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.</li>
<li>Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.</li>
<li>Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.</li>
<li>Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.</li>
<li>A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance.</li>
<li>Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.</li>
</ul><h2 class="jobSectionHeader"><b>About the team</b></h2>
<p>
The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, Product, Support and Engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.</p>
<p>
We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact.</p><div><br>
</div>
<div>Remote-Global</div></div><div><h4 class="jobSectionHeader"><b>
How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Forward Deployed Engineer - UK

<div><div><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p>
<p>
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.</p>
<ul><li><i>Fortune 500&reg; is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</i></li></ul></div><div><h2 class="jobSectionHeader"><b>
An overview of this role</b></h2>
<p>
As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts in the APJ region, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.</p>
<p>
This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.</p>
<p>
Some examples of our projects:</p>
<ul>
<li>Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments</li>
<li>Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls</li>
<li>Identifying a geo-replication gap in a self-managed deployment, tracing it to a root cause in Gitaly or the git backend, and contributing a targeted code or design change upstream</li>
</ul><h2 class="jobSectionHeader"><b>What you&rsquo;ll do</b></h2>
<ul><li>Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.</li>
<li>Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.</li>
<li>Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.</li>
<li>Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.</li>
<li>Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.</li>
<li>Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.</li>
<li>Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream.</li>
<li>Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to <b>50%</b>.</li>
</ul><h2 class="jobSectionHeader"><b>What you&rsquo;ll bring</b></h2>
<ul><li>Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.</li>
<li>Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.</li>
<li>Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.</li>
<li>Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.</li>
<li>Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.</li>
<li>Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.</li>
<li>A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance.</li>
<li>Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.</li>
</ul><h2 class="jobSectionHeader"><b>About the team</b></h2>
<p>
The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, Product, Support and Engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.</p>
<p>
We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact.</p></div><div><h4 class="jobSectionHeader"><b>
How GitLab Supports Full-Time Employees</b></h4>
<ul><li>Benefits to support your health, finances, and well-being</li>
<li>Flexible Paid Time Off</li>
<li>Team Member Resource Groups</li>
<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>
<li>Growth and Development Fund</li>
<li>Parental Leave</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<p></p>
<p><b>Country Hiring Guidelines: </b>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
</p><p><b>Privacy Policy: </b>Please review our Recruitment Privacy Policy. Your privacy is important to us.</p>
<p>
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab&rsquo;s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab&rsquo;s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.</p></div></div>

Forward Deployed Engineer - META

Join GitLab Inc and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.