Qureos Mentor

Glacier Bancorp

<div><b>About The Role</b><div><b><br>
Are you a customer service and sales extraordinaire?</b> Tellers/New Account Representatives are often the first point of contact for customers at Bank of the San Juans, setting the tone for the overall banking experience. The primary responsibilities of a Teller/New Account Representative are to process customer transactions accurately and effectively, open various types of accounts including personal and business accounts, maintenance existing accounts, and deliver exceptional customer service. A New Account Representative must be an expert in the products and services offered by Bank of the San Juans. This role plays a key part in promoting Bank of the San Juans&rsquo; Core Values and building lasting, reliable customer relationships. In addition to ensuring compliance with all banking regulations, policies, and procedures.<b> Our Customer Service Team is the face of our company, and our strongest champions of our Core Values:</b> Honesty and Integrity, Service to the Customer, Teamwork, Respect for the Individual, and Giving to the Communities We Serve.</div><div></div><div><b><br>
The salary range for this position is $18.00 to $20.00 per hour. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.</b></div><div></div><div><b><br>
If you want to ACHIEVE YOUR DREAMS and help others in ACHIEVING THEIR DREAMS come and join our team.</b></div><div><br>
</div><div><b>Bank Happy. Work Happy. Right Here.</b></div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div><b><br>
Essential Functions:</b></div><ul><li><b>
 Teller Functions:</b><ul><li>
Accurately perform a variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, issuing cashier checks, and change orders.</li><li>
Knows and maintains cash drawer limit.</li><li>
Knows how to properly ID/Verify customers</li><li>
Have a strong understanding of bank products and services and be able to accurately present bank products and services to customers</li><li>
Promote High Performance Growth and all that it entails</li><li>
Assist customers with non-transactional needs/requests and answer incoming calls</li><li>
Ability to balance teller drawer, cash vault, coin machine and Teller Cash Recycler (TCR).</li><li>
Open and/or close the branch daily as scheduled.</li></ul></li><li><b>
New Account Functions:</b><ul><li>
Provide a wide range of customer services related to account management, including opening, closing, and maintaining various business and personal account types such as: Checking, Savings, Money Market, Individual Retirement Accounts, Health Savings Accounts, Certificates of Deposit, and Safe Deposit Boxes</li><li>
Clearly and thoroughly review all New Account Disclosures with customers to ensure understanding</li><li>
Prepare new or updated account documents, obtain authorizing signatures, and scan completed documents in allotted timeframe.</li><li>
Perform Customer Information File (CIF) and Account Maintenance.</li><li>
Respond confidently to inquiries about FDIC insurance coverage and advise customers on ways to maximize their insured limits.</li><li>
Maintain a strong understanding of the bank&rsquo;s products and services and confidently present them to customers. Leverage every customer interaction as an opportunity to recommend additional products or services that align with their needs and provide added value.</li><li>
Have a basic understanding of E-banking, Cash Management, and Merchant Services</li><li>
Have a basic understanding of loan products offered and who services those loan products.</li><li>
Complete Position Development Plans (PDP) milestones as required for advancement.</li></ul></li></ul><div><b>
Compliance and Risk Management:</b></div><ul><li>
Demonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstation.</li><li>
Knows when dual control is necessary and demonstrates dual control appropriately from start to finish.</li><li>
Reads Account and customer alert messages every time and understands the importance of doing so.</li><li>
Responsible for being vigilant and watching for fraud that could adversely affect the bank and bank customers.</li></ul><div><b>
Ongoing Responsibilities and Adherence to Compliance:</b></div><ul><li>
Adhere to Bank of the San Juans Company Core Values.</li><li>
Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures.</li><li>
Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and BSJ within the designated timeframes. It is the individual&rsquo;s responsibility to fully understand the content presented in each training module. If clarification is needed, the learner must proactively reach out to their supervisor to request further explanation or additional training as necessary.</li><li>
Responsible for adherence to Bank Security Policy and for reporting security risks to management.</li><li>
Keep management appropriately informed of area activities and of any significant problems.</li><li>
Support the bank&rsquo;s mission by participating in Community Service and Bank sponsored activities, while consistently representing the bank in a professional manner. This includes maintaining a professional image, upholding confidentiality, demonstrating a positive &ldquo;can-do&rdquo; attitude, while being flexible, and adaptable to meet both the bank and customer needs.</li><li>
Employee must be capable of regular, reliable, and timely attendance.</li><li>
Attend and actively participate in required meetings.</li><li>
Provide exceptional internal and external customer service by interacting calmly and professionally with individuals from diverse backgrounds at various levels within and outside of the organization.</li><li>
Additional duties as requested or assigned.</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
A High School Education or GED</li><li>
Up to six months of similar or related experience in cash hadling and Customer Service.</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS and ABILITIES:</b></div><ul><li>
Ability to understand and follow written and oral instructions.</li><li>
Strong customer service skills required.</li><li>
Detail oriented.</li><li>
Work well in a team environment.</li><li>
Verbal and written communication skills</li><li>
Cash handling skills.</li></ul><div><b>
WORK ENVIRONMENT:</b> Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise; not extreme or excessive; within reasonable limits.</div><ul><li><b>
Work:</b> Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.</li></ul><div><b>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Travel occasionally by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include: Exert up to 25 pounds of force occassionally and/or up to 10 pounnds of force frequently, and/or a negligible amount of force constantly to move objects, including the human body.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><p>
#LI-DS1</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Teller/New Accounts Representative

<div><b>About The Role</b><p><br>
Come join the Bountiful Branch Teller Team, located at 207 S Main St, in Bountiful, UT! This position is the &lsquo;frontline&rsquo; of the bank and plays a fundamental role in achieving our customer satisfaction in the day-to-day processes at the branch. Prior cash handling experience and excellent customer service skills are preferred for this position, as well as the applicant being comfortable making dozens of transactions daily, and communicating with various customers.</p><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Conduct customer&rsquo;s financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks &amp; money orders, and other duties as assigned)</li><li>
Balance accurately and maintains cash limits of his/her drawer on a daily basis</li><li>
Take an active role in branch programs by greeting all customers, learning their names and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.)</li><li>
Go the &lsquo;extra mile&rsquo; to build trust relationships, customer loyalty and satisfaction</li><li>
Comply with regulatory requirements</li><li>
Manage risk in every transaction and detect fraudulent transactions to prevent loss</li><li>
Resolve customer issues and provide relevant assistance</li></ul><p><b>
ADDITIONAL RESPONSIBILITIES:</b></p><ul><li>
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers</li><li>
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive &ldquo;can-do&rdquo; attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
</li><li>Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU</li><li>
Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
Adhere and support the FCBU Values &amp; Purpose
</li><li>Keeps management appropriately informed of area activities and of any significant problems</li><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel)</li><li>
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful</li><li>
Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators</li><li>
Additional duties as requested or assigned</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
High School Diploma or GED</li><li>
Prior Cash Handling Experience</li></ul><div><b><i>
First Community Bank of Utah will </i></b><b><i>conduct a credit and background screening as a part of the pre-hire process.</i></b></div><div></div><div><b><br>
SCHEDULE:</b></div><ul><li>
(Full Time) Monday - Friday, 8:15 am - 5:15 pm</li></ul><div>
 <b>KNOWLEDGE,</b><b> SKILL, ABILITY:</b></div><ul><li>
Excellent communication and time management skills</li><li>
Customer satisfaction - Courtesy, tact and diplomacy are essential elements of job</li><li>
Basic PC knowledge</li><li>
Attention to detail and mathematical skills</li></ul><div>
 <b>WORK ENVIRONMENT:</b> While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate.</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to stand for extended lengths of time and interact with persons face-to-face.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include: Required to lift and/or move up to 20 pounds.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><p><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</p><p></p><p><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></p><p></p><p><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></p><p></p><p><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></p></div>

Teller

<div><b>About The Role</b><p><br>
Come join the Layton Hills Branch Credit Team! The Credit Analyst position is responsible for reviewing documentation for Commercial Loan applications and perform thorough analysis of financial and credit information to determine viability of request within the parameters of established policies and procedures and applicable regulatory guidance. The Credit Analyst will analyze balance sheets, personal financial statements, tax returns, income statements, cash flow statements, and other information using trend, ratio, leverage, projection, and stress techniques to determine adequacy of repayment sources. This position reviews appropriate documents to determine viability of proposed collateral, including appraisals and other evaluations, leases, title reports, as well as take the lead with the analysis of large and/or complex credits.</p><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Perform thorough analysis of all credit, financial, and cash flow information to determine viability of repayment for all commercial loan requests</li><li>
Determine Borrower and Guarantor character and creditworthiness utilizing information from various sources, including personal and business credit reports, legal forums, publications, and internet sources.</li><li>
Assess and determine repayment ability of all borrowers and guarantors, and from a global perspective through in-depth analysis of tax returns and financial statements, including balance sheet, income statement, direct and indirect cash flow statements, using trend, cash flow, ratio, leverage, and projection analysis, which includes stress testing cash flow using various criteria such as changes in interest rate and vacancy.</li><li>
Review documentation to determine viability and adequacy of collateral including methods of valuation such as conforming appraisal reports, environmental studies, title reports, UCC searches, leases, and industry and market data, demonstrating an understanding of appropriate methodologies.</li><li>
Review and analyze other legal documents such as wills, trusts, corporation articles and by-laws, partnership agreements, and other information as necessary to fully underwrite the loan.</li><li>
Assemble and organize pertinent information to assist Loan Officer in completing Credit Presentation for submission to Commercial Credit Administration and/or Commercial Loan Committee. Credit Presentation should contain all information necessary for Approving Officers to make an informed recommendation, including Borrowing Cause, Borrower structure and background, all repayments sources, financial statement analysis, collateral analysis, identification of all repayment sources (primary, secondary, and tertiary) analysis of risks to repayment, mitigating factors, recommendation for loan structure, pricing, repayment terms, loan risk grade, and covenant / annual review requirements.</li><li>
Possess thorough knowledge and understanding of Loan Policy and related Procedures and appropriate regulatory guidance.</li><li>
Assist Loan Officers in performing Annual Reviews of existing loans in accordance with established policies and procedures.</li></ul><p><b>
ADDITIONAL RESPONSIBILITIES:</b></p><ul><li>
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers</li><li>
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive &ldquo;can-do&rdquo; attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
</li><li>Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU</li><li>
Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
Adhere and support the FCBU Values &amp; Purpose
</li><li>Keeps management appropriately informed of area activities and of any significant problems</li><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel)</li><li>
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful</li><li>
Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators</li><li>
Additional duties as requested or assigned</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:
</b></div><ul><li>Level III: 5 years of related experience (including preparatory experience)</li><li>
Bachelor's degree from an accredited institution in business, accounting, finance, economics, or related certification</li></ul><div><b><i>
First Community Bank of Utah will </i></b><b><i>conduct a credit and background screening as a part of the pre-hire process.</i></b></div><div></div><div><b><br>
SCHEDULE: </b>(Full-Time) Monday - Friday 8:00am - 5:00pm</div><div></div><div><b><br>
K</b><b>NOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Strong interpersonal skills, obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogue, as well as a professional level of communication</li><li>
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.</li><li>
Ability to make sound decisions, build relationships and work with a variety of clients, employees, and management.</li><li>
Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be capable of exercising highest level of discretion on both internal and external confidential matters.</li><li>
Ability to maintain a well-organized and efficient workflow</li><li>
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities.</li></ul><div><b>
WORK ENVIRONMENT:</b> Primarily at a desk, with occasional local travel. No hazardous or significantly unpleasant conditions (such as in a <i>typical</i> office)</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: stand, walk, and lift/reach/indicate with hands and arms, and talk or hear / listen. The employee is occasionally required to: sit, use hands in repetitive motions to finger, grasp, handle or feel.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include: Occasionally may require lifting of up-to 10 lbs.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Credit Analyst III

<div><b>About The Role</b><div><b><br>
Are you a customer service and sales extraordinaire?</b> Tellers/New Account Representatives are often the first point of contact for customers at Bank of the San Juans, setting the tone for the overall banking experience. The primary responsibilities of a Teller/New Account Representative are to process customer transactions accurately and effectively, open various types of accounts including personal and business accounts, maintenance existing accounts, and deliver exceptional customer service. A New Account Representative must be an expert in the products and services offered by Bank of the San Juans. This role plays a key part in promoting Bank of the San Juans&rsquo; Core Values and building lasting, reliable customer relationships. In addition to ensuring compliance with all banking regulations, policies, and procedures.<b> Our Customer Service Team is the face of our company, and our strongest champions of our Core Values:</b> Honesty and Integrity, Service to the Customer, Teamwork, Respect for the Individual, and Giving to the Communities We Serve.</div><div></div><div><b><br>
The salary range for this position is $17.50-$19.00 per hour. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.</b></div><div></div><div><b><br>
If you want to ACHIEVE YOUR DREAMS and help others in ACHIEVING THEIR DREAMS come and join our team.</b></div><div><br>
</div><div><b>Bank Happy. Work Happy. Right Here.</b></div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div><b><br>
Essential Functions:</b></div><ul><li><b>
 Teller Functions:</b><ul><li>
Accurately perform a variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, issuing cashier checks, and change orders.</li><li>
Knows and maintains cash drawer limit.</li><li>
Knows how to properly ID/Verify customers</li><li>
Have a strong understanding of bank products and services and be able to accurately present bank products and services to customers</li><li>
Promote High Performance Growth and all that it entails</li><li>
Assist customers with non-transactional needs/requests and answer incoming calls</li><li>
Ability to balance teller drawer, cash vault, coin machine and Teller Cash Recycler (TCR).</li><li>
Open and/or close the branch daily as scheduled.</li></ul></li><li><b>
New Account Functions:</b><ul><li>
Provide a wide range of customer services related to account management, including opening, closing, and maintaining various business and personal account types such as: Checking, Savings, Money Market, Individual Retirement Accounts, Health Savings Accounts, Certificates of Deposit, and Safe Deposit Boxes</li><li>
Clearly and thoroughly review all New Account Disclosures with customers to ensure understanding</li><li>
Prepare new or updated account documents, obtain authorizing signatures, and scan completed documents in allotted timeframe.</li><li>
Perform Customer Information File (CIF) and Account Maintenance.</li><li>
Respond confidently to inquiries about FDIC insurance coverage and advise customers on ways to maximize their insured limits.</li><li>
Maintain a strong understanding of the bank&rsquo;s products and services and confidently present them to customers. Leverage every customer interaction as an opportunity to recommend additional products or services that align with their needs and provide added value.</li><li>
Have a basic understanding of E-banking, Cash Management, and Merchant Services</li><li>
Have a basic understanding of loan products offered and who services those loan products.</li><li>
Complete Position Development Plans (PDP) milestones as required for advancement.</li></ul></li></ul><div><b>
Compliance and Risk Management:</b></div><ul><li>
Demonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstation.</li><li>
Knows when dual control is necessary and demonstrates dual control appropriately from start to finish.</li><li>
Reads Account and customer alert messages every time and understands the importance of doing so.</li><li>
Responsible for being vigilant and watching for fraud that could adversely affect the bank and bank customers.</li></ul><div><b>
Ongoing Responsibilities and Adherence to Compliance:</b></div><ul><li>
Adhere to Bank of the San Juans Company Core Values.</li><li>
Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures.</li><li>
Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and BSJ within the designated timeframes. It is the individual&rsquo;s responsibility to fully understand the content presented in each training module. If clarification is needed, the learner must proactively reach out to their supervisor to request further explanation or additional training as necessary.</li><li>
Responsible for adherence to Bank Security Policy and for reporting security risks to management.</li><li>
Keep management appropriately informed of area activities and of any significant problems.</li><li>
Support the bank&rsquo;s mission by participating in Community Service and Bank sponsored activities, while consistently representing the bank in a professional manner. This includes maintaining a professional image, upholding confidentiality, demonstrating a positive &ldquo;can-do&rdquo; attitude, while being flexible, and adaptable to meet both the bank and customer needs.</li><li>
Employee must be capable of regular, reliable, and timely attendance.</li><li>
Attend and actively participate in required meetings.</li><li>
Provide exceptional internal and external customer service by interacting calmly and professionally with individuals from diverse backgrounds at various levels within and outside of the organization.</li><li>
Additional duties as requested or assigned.</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
A High School Education or GED</li><li>
Up to six months of similar or related experience in cash hadling and Customer Service.</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS and ABILITIES:</b></div><ul><li>
Ability to understand and follow written and oral instructions.</li><li>
Strong customer service skills required.</li><li>
Detail oriented.</li><li>
Work well in a team environment.</li><li>
Verbal and written communication skills</li><li>
Cash handling skills.</li></ul><div><b>
WORK ENVIRONMENT:</b> Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise; not extreme or excessive; within reasonable limits.</div><ul><li><b>
Work:</b> Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.</li></ul><div><b>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Travel occasionally by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific lifting abilities required by this job include: Exert up to 25 pounds of force occassionally and/or up to 10 pounnds of force frequently, and/or a negligible amount of force constantly to move objects, including the human body.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><p>
#LI-DS1</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

<div><b>About The Role</b><p><b><br>
Summary:</b></p><p></p><p><br>
We are a dynamic and growing community bank dedicated to providing exceptional financial services to individuals and businesses within our local area. Our mission is to build long-lasting relationships with customers by offering personalized service and fostering community-oriented banking experience. As part of our team, you will have the opportunity to grow with us, contributing to both your personal and professional development in a supportive and innovative environment. Join us in helping our community thrive while being part of a team recognized for its excellence.</p><p></p><p><br>
This is a 40 hour a week position. It is an in-person position in order to meet the needs of the customers.</p><p></p><p><br>
 </p><p><b>Essential Functions:</b></p><ul><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).</li><li>
Process all customer transactions</li><li>
Learn and understand bank products and services by attending staff meetings and training.</li><li>
Cross sells other types of products and services to customers</li><li>
Offer &ldquo;free checking&rdquo; promotion through High Performance Growth (HPG)</li><li>
Work with branch management in promoting &ldquo;big days&rdquo; by creating theme based on the current free gift.</li><li>
Learn and understand bank products and services by attending staff meetings or training.</li><li>
Work night drop, courier bags in dual.</li><li>
Provide extraordinary customer service; always greeting customers when they enter the branch by acknowledging with a smile or gesture to let them know you acknowledge them.</li><li>
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.</li><li>
Regular, on-site attendance during standard business hours is required to perform the duties of this position.</li><li>
Additional duties as requested or assigned.</li></ul><p></p><p><b><br>
Additional Responsibilities:</b></p><ul><li>
Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB.</li><li>
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
</li><li>Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li><li>
Must complete the assigned online training courses and achieve a passing score by due date.</li><li>
Represent in a professional manner which includes a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.</li></ul><div><br>
</div><br>
<b>About You</b><p><b><br>
QUALIFICATIONS:</b></p><ul><li>
High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.</li><li>
Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).</li><li>
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.</li><li>
Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.</li><li>
Ability to work both independently and in a team environment.</li><li>
Ability to understand and follow complex written and oral instructions.</li><li>
Ability to communicate effectively verbally and in writing.</li><li>
Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.</li><li>
Working knowledge of standard office equipment.</li><li>
High school diploma or equivalent.</li></ul><p><b>
KNOWLEDGE, SKILL, ABILITY:</b></p><ul><li>
Pleasant, Friendly with customers and co-workers</li><li>
Good Customer Service</li><li>
Good with cash and transactions.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b> Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:<br>
<br>
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><p><b><br>
COMPENSATION &amp; BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. </b><b>Check it out!</b></p><p></p><p><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></p><p></p><p><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></p><p></p><p><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></p></div><div></div>

<div><b>About The Role</b><div><br>
The <b>New Account Representative (Customer Service Specialist III)</b> at Western Security Bank is responsible for opening and managing new customer accounts, providing excellent customer service, and performing routine banking transactions. Key duties include assisting customers with account openings (checking, savings, CDs, IRAs, and e-banking), processing deposits, cashing checks, and promoting bank products and services. The role requires maintaining compliance with banking regulations, ensuring accuracy in all transactions, and maintaining customer confidentiality. Excellent communication and customer service skills are essential, along with attention to detail and the ability to work independently or as part of a team.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div></div><div><br>
Technical Responsibilities</div><ul><li>
Assist with wide variety of customer services including opening and maintaining deposit and savings accounts, safe deposit boxes, and e-banking products. Prepare associated documentation and scan for record retention purposes.
</li><li>Assist customers with opening CDs/IRAs and educate customers as to penalties, earnings, etc.
</li><li>Use every customer contact as an opportunity to advise customer about additional services or programs that might benefit them.
</li><li>Maintain proficient knowledge of deposit and consumer loan products and services to effectively present the appropriate solutions to the customer.
</li><li>Perform transactions for bank customers, including but not limited to: receive deposits, accept checks for cashing, accept loan payments, accept wire transfer requests, fill business change orders, issue cashier&rsquo;s checks, redeem savings bonds, sell travel cards, process credit card advance requests, process telephone transfers, process and record night deposit transactions, process check orders, issue debit cards.</li><li>
Possess a basic knowledge of bank products such as checking, savings, and money market accounts, CDs, and e-banking services.
</li><li>Promote High Performance Checking &quot;Refer-A-Friend Program&quot; as well as helping with branch displays and Big Day promotions.
</li><li>Effectively sell and cross sell the services and accounts by the bank to best fit customers needs.</li><li>
Assist customers in reconciling accounts, closing accounts, and change of addresses as well as providing statement printouts and check copy requests.
</li><li>Answer incoming calls, direct calls, and take messages.</li></ul><div>
Compliance and Security
</div><ul><li>Take responsibility for remaining compliant with all applicable banking laws and regulations as well as following company policies and procedures, management directives, security and operational procedures.
</li><li>Accountable for maintaining accuracy and attention to detail in all aspects of the job.
</li><li>Responsible for keeping all information related to customers, co-workers and the bank private and confidential. Assure that any private information is accessed only as it pertains to the performance of your position, being aware of others who can hear your conversations or view private information.
</li><li>Proactively protect WSB and its customers from counterfeit and fraudulent activity by staying current on fraud warnings and initiating discussion with customers regarding specific transactions to prevent potential loss to customers and Western Security Bank.
</li><li>Complete all required annual compliance training and continuing education to stay current with bank policy, regulations and licensing requirements.
</li><li>Responsible to stay aware of and adhere to the banks security policy. Notify management of any situation that may cause a security risk.
</li></ul><div>Customer Relations</div><ul><li>
Adhere to Western Security Bank Company Mission, Vision, and Service Principles.
</li><li>Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers.
</li><li>Is knowledgeable on our banking products and services.
</li><li>Can communicate requests and product information in a manner that is understood by the customer.</li><li>
Demonstrate a &ldquo;customers come first&rdquo; approach when prioritizing tasks.
</li><li>Maintains a professional, courteous, service-oriented relationship with all internal and external customers.</li></ul><div>
Miscellaneous Duties
</div><ul><li>Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li><li>
Complete required bank and OnCourse training courses within assigned time frame(s).
</li><li>Represent Western Security Bank in a professional manner which includes a professional image, confidentiality, a positive &ldquo;can-do&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
</li><li>Keep work area tidy and maintain customer privacy.
</li><li>Attends and participates in meetings as required.</li></ul><div>
Additional duties as requested or assigned.</div><br>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><b><br>
EDUCATION:</b></div><ul><li>
High school diploma or equivalent (GED) required.</li><li>
6 months of banking experience required.</li><li>
Previous New Accounts experience preferred.</li><li>
CSSI and CSSII experience preferred.</li></ul><div><b><i>
Would an equivalent combination of relevant education and work experience be considered?</i></b> Yes</div><div></div><div><b><br>
REQUIRED SKILLS AND ABILITIES:</b></div><ul><li>
Working knowledge of Jack Henry Experience.</li><li>
Basic knowledge of electronic banking products and/or non-electronic banking products with the ability to recommend appropriate products for internal and external customers.</li><li>
Excellent interpersonal communication skills including customer service orientation and strong listening skills.</li><li>
Strong written and verbal communication.</li><li>
Strong analytical and attention to detail skills.</li><li>
Ability to work well under pressure with a high degree of attention to detail.</li><li>
Ability to prioritize and organize heavy workload(s) and demonstrate effective time management skills.</li><li>
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadline-oriented environment.</li><li>
Ability to work quickly and accurately; perform under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge, and experience.</li><li>
Mathematics and reasoning skills are constantly used and required on the job.</li><li>
Memory and estimating are frequently use and required on the job.</li><li>
Problem solving and exercising judgement are frequently used and required on the job.</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions.</li></ul><div><b>
ADDITIONAL REQUIREMENTS:</b></div><div>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.</div><div></div><div><br>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer and over the phone for an average of 6-8 hours per day, when necessary. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee constantly works with time constraints and maintains attentiveness, duration and intensity. The employee frequently has routine workflow. The employee frequently exercises flexibility (the ability to shift from one task to another). Guidance, reinforcement, and co-worker support are available frequently. The employee is frequently involved in social interaction which requires frequent oral and written communications.</div><div></div><div><b><br>
WORKING CONDITIONS:</b></div><div><b>
Environment:</b> Indoors, a climate-controlled shared work area.</div><div></div><div><b><br>
Noise Level: </b>Moderate noise.</div><div></div><div><b><br>
Lifting:</b> Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</div><div></div><div><b><br>
Vision:</b> Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</div><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

New Accounts Representative

Join Glacier Bancorp and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Glacier Bancorp

About Company

Teller/New Accounts Representative

Teller

Credit Analyst III

Teller/New Accounts Representative

Teller

New Accounts Representative