Qureos Mentor

Glanbia Nutritionals

<div><div><h1 class="jobSectionHeader"><b>Job Summary</b></h1></div><div>
Conducts analytical testing and records test data by performing the following duties.</div><div></div><div><h1 class="jobSectionHeader"><b><br>
Essential Functions</b></h1></div><ul><li>
Sets up laboratory equipment and instrumentation required for tests.
</li><li>Prepares and analyze all samples assigned</li><li>
Documents and reports results of tests and analyses using SAP.</li><li>
Keeps records in accordance with good manufacturing process and local and state laws.</li><li>
Utilizes GPS processes, driving zero losses and upholds the culture of Southwest Cheese non-negotiables.</li><li>
Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.</li><li>
Complies with all applicable food safety regulations and mandates. (Food Safety Modernization Act- FSMA, Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)</li></ul><div></div><div><b><br>
Delivering on Glanbia&rsquo;s Values:</b></div><div></div><ul><li><i><br>
&ldquo;Showing Respect&rdquo;</i> - Research issues &amp; incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.</li><li><i>
&ldquo;Find a Better Way&rdquo;</i> - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.</li><li><i>
&ldquo;Winning Together&rdquo;</i> - Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.</li><li><i>
&ldquo;The Customer&rsquo;s Champion&rdquo;</i> &ndash; Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.</li><li><i>
&ldquo;Performance Matters&rdquo;</i> &ndash; Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.</li></ul><div></div><div><h1 class="jobSectionHeader"><b><br>
Additional Functions</b></h1></div><ul><li>
Perform other duties as assigned.</li></ul><div></div><div><h1 class="jobSectionHeader"><b><br>
Qualifications</b></h1></div><ul><li>
High school diploma or general education degree (GED) preferred.</li><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and analytical data.
</li><li>Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources</li></ul><ul><li>
Participate in proactive team efforts to achieve departmental and company goals.</li><li>
Provide leadership to others through example and sharing of knowledge/skill.</li></ul><div></div><div><br>
</div><div><h1 class="jobSectionHeader"><b>Typical Physical Activity</b></h1></div><h2 class="jobSectionHeader"><b>
Physical Demands</b></h2><ul><li>
Regularly involves talking or listening, standing and walking, and the use of hands and fingers.</li><li>
Frequently involves sitting, and reaching with hands and arms</li><li>
Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.</li></ul><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2><ul><li>
Must be able to lift and carry items weighing up to 50 pounds.</li><li>
Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.</li><li>
Involves moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.</li><li>
Should be able to identify and distinguish colors, see clearly at 20 inches or closer and 20 feet or more, observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focus.</li></ul><div></div><div><h1 class="jobSectionHeader"><b><br>
Typical Environmental Conditions</b></h1></div><ul><li>
May be exposed to loud noise levels (i.e. manufacturing equipment).</li><li>
May be exposed to humidity, intense heat, and areas with possible air contamination, fumes and toxic chemicals.</li><li>
May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.</li></ul><div></div><div><h1 class="jobSectionHeader"><b><br>
Travel Requirements</b></h1></div><ul><li>
Minimal travel limited within the local area.</li></ul><div></div><div><h1 class="jobSectionHeader"><b><br>
Disclaimer</b></h1></div><div>
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.</div><div></div><div><b><br>
Are you someone who likes to make it happen, make it better and make it fun?</b> If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.</div><p>
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</p><p></p><p><br>
At Glanbia our culture will celebrate individuality, knowing that together we are more.</p></div>

Quality Control Lab Technician

<div><div><b>Reports To:</b> Customer Service Manager/Supervisor</div><div><b>
Department:</b> Customer Service Americas</div><div><b>
Location:</b> Chicago, IL</div><div><b>
Pay Status:</b> Salaried, non-exempt</div><div>
At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories &mdash; bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.</div><div><div><b>
JOB SUMMARY</b></div></div><div>
Supports and works effectively with Sales, Customer Service, Marketing, Finance, Quality Assurance, and other departments to provide world class service to our customers in the food &amp; nutrition industries. This position makes it significantly easier for our customers (external and internal) to conduct business with Glanbia by providing a single source of contact for all levels of support for our proteins, grains, flavors, nutritional ingredients, and customized solutions products. Completes all customer inquiries in a manner that meets or exceeds expectations and drives a dynamic customer experience. Plays an integral role in following the life cycle of the order and is responsible for handling complex issues throughout the order fulfillment process. Proactively identifies opportunities and suggests improvements that will benefit Glanbia and our customers. Demonstrates Glanbia&rsquo;s values &ldquo;The Customer&rsquo;s Champion&rdquo;, &ldquo;Performance Matters&rdquo;, &ldquo;Find a Better Way&rdquo;, &ldquo;Winning Together&rdquo; and &ldquo;Showing Respect&rdquo;.</div><div></div><div><div><b><br>
ESSENTIAL FUNCTIONS</b></div></div><p><b>
Responsibilities</b><b>:</b></p><ul><li>
Performs activities related to order management including:</li></ul><ul><li><div><ul><li>
Possess or develop a strong understanding of the manufacturing supply chain and contract manufacturing (CM) supply/ship process</li><li>
Ensure all orders and order change requests are processed accurately and in a timely manner</li><li>
Ensure order accuracy by following established department policies and procedures</li><li>
Determine accurate ship and delivery dates based on system-generated commitment dates, available inventory, sales forecasting, product lead-time, carrier routing calculations, and customer delivery and method of shipment requests for all items ordered</li><li>
Work closely with internal departments to ensure delivery commitment dates are achieved</li><li>
Manages customer orders to ensure they meet Glanbia&rsquo;s terms and conditions of sale</li><li>
Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are attained and a high level of customer satisfaction is maintained</li><li>
Qualify and process customer complaints using our CRM application</li><li>
Build quality, long-lasting business relationships with customers, sales, supply chain, finance, quality assurance, and administrative support departments/personnel</li><li>
Ensure order management reports are reviewed daily and proper action is taken to resolve order issues (Reports: DPM, open order, billings due, blocked orders, incomplete orders, etc.)</li></ul></div></li><li>
Coordinate with supply chain, production, quality, finance, and sales on the following matters:<ul><li>
Order status, requests to expedite/prioritize orders, special shipping instructions, contracts, credit issues, pricing discrepancies, product availability</li><li>
Verify that orders will be allocated and ready in timely manner</li><li>
Resolve shipment issues due to incorrect, missing, and/or damaged product</li><li>
Process requests for shipped order COA, BOL, proof-of-delivery, and shipment tracking</li></ul></li><li>
Collaborate with and enable the Sales teams to drive value and increase business opportunities<ul><li>
Understand sales objectives and goals to assist with deliverables and driving revenue</li><li>
Work with Sales Managers and customers as needed with budgeted forecasted product volumes as relates to product availability and order management.</li><li>
Support assigned sales managers/customers, regularly communicating status and important issues</li><li>
Works side by side with sales teams to support all levels of Order-to-Cash requirements</li></ul></li></ul><ul><li>
Manage invoicing and customer accounts:</li><li><ul><li>
Work with Finance teams to prioritize shipments coming due that are on credit hold</li><li>
Work with Shared Services teams to resolve invoice pricing discrepancies due to incorrect pricing, discounts, freight charges, etc. authorizing and processing the appropriate customer credits</li></ul></li></ul><ul><li><div><ul><li>
Ensure customer credit support by the timely management of product return requests, damaged product claims and issuance of customer credits/debits</li></ul></div></li><li>
Meet key metrics for order management including but not limited to:<ul><li>
Confirm/acknowledge 100% of orders confirmed within 24 hours</li><li>
Data accuracy goals &gt;98% of orders error free (strive for zero)</li><li>
Adhere to all other service metrics, such as SAP audit trail compliance (order status text) and timely complaint resolution</li></ul></li><li><ul><li>
Respond to order status inquiries in a timely manner and if delayed, update the customer and/or sales team appropriately</li></ul></li><li><div><ul><li>
Quickly adapt to business needs and requirements as they change</li></ul></div></li></ul><div><b>
Delivering on Glanbia&rsquo;s Values:</b></div><ul><li><i>
&ldquo;Showing Respect&rdquo;</i> - Research issues &amp; incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.</li><li><i>
&ldquo;Find a Better Way&rdquo;</i> - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.</li><li><i>
&ldquo;Winning Together&rdquo;</i> - Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.</li><li><i>
&ldquo;The Customer&rsquo;s Champion&rdquo;</i> &ndash; Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.</li><li><i>
&ldquo;Performance Matters&rdquo;</i> &ndash; Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.</li></ul><div></div><div><div><b><br>
QUALIFICATIONS</b></div></div><div></div><div><b><br>
Education, Training:
</b></div><div>Associate&rsquo;s degree (Bachelor&rsquo;s preferred) and/or a minimum of 4 years&rsquo; experience in customer service, order entry, supply chain, or related field.</div><div></div><div><b><br>
Experience Required:
</b></div><div>Previous experience in a service related field is strongly preferred.</div><div></div><div><b><br>
Knowledge, Skills &amp; Competencies:
</b></div><ul><li><b><i>Plans and Aligns</i></b>: Excellent organizational and time management skills. Ensure immediate and appropriate actions are taken to support our customers and business partners.</li><li><b><i>
Action Oriented</i></b>: Must be able to prioritize, organize and work independently with minimal supervision and remain productive at all times.</li><li><b><i>
Collaborates</i></b>: Ability to professionally and effectively interact with all levels of employee/personnel and customers (internal &amp; external). Must be able to work in a team environment and possess problem solving skills.</li><li><b><i>
Communicates Effectively</i></b>: Excellent interpersonal and professional communication skills both written and verbal. Ability to write routine reports and correspondence and to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.</li><li><b><i>
Drives Results</i></b>: Must be results focused and oriented toward accomplishment of team and organizational goals. Develop a strong understanding of our customers, processes, products and system tools.</li><li><b><i>
Situational Adaptability</i></b>: Ability to solve practical problems and deal with a variety of factors in situations where limited standardization exists. Must be able to work flexible hours to include overtime when needed.</li></ul><div><b>
Language, Computer &amp; Numeracy:
</b></div><ul><li>Familiarity with ERP/MRP order processing systems, SAP preferred</li></ul><ul><li>
Familiarity with CRM system such as SalesForce, SAP CRM, Clarify, Siebel, etc. preferred</li><li>
Customer Service Representatives who are working with international customers may be required to demonstrate oral and written fluency in applicable language.</li><li>
Ability to compute rate, ratio, and percent and to create and interpret bar graphs</li></ul><div></div><div><div><b><br>
TYPICAL PHYSICAL ACTIVITY</b></div></div><div><b>
Typical Physical Activity</b></div><div>
General office activities in a corporate setting</div><div><b>
Typical Environmental Conditions</b></div><div>
May be exposed to moderate noise levels (i.e. office equipment, light traffic)</div><div></div><div><div><b><br>
TRAVEL REQUIREMENTS</b></div></div><div></div><div><br>
Infrequent domestic travel required (up to 5%)</div><div></div><div><div><b><br>
DISCLAIMER</b></div></div><div></div><div><br>
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.</div><div></div><p><br>
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</p><p></p><p><br>
At Glanbia our culture will celebrate individuality, knowing that together we are more.</p></div>

Order Management Specialist

<div><div><h1 class="jobSectionHeader"><b>Maintenance Parts Attendant</b></h1></div><div><h4 class="jobSectionHeader"><b>
Job Description</b></h4></div><div><b>
Supervisor&rsquo;s Title:</b> Maintenance Team Leader</div><div><b>
Department: </b>Maintenance</div><div><b>
Location</b>: Gooding Cheese Plant</div><div><b>
Exempt Status:</b> Hourly</div><div></div><p><br>
At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories &mdash; bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.</p><div><h1 class="jobSectionHeader"><b>
Job Summary</b></h1></div><p>
Maintains the ideal supply of maintenance parts on hand and processes necessary paperwork for items received.</p><div><h1 class="jobSectionHeader"><b>
Essential Functions</b></h1></div><ul><li>
Data entry for work orders and inventory</li><li>
Cycle counts and inventory updates</li><li>
Stock management including receiving and parts check out</li><li>
SAP system maintenance
</li><li>Complete office filing, manage incoming / outgoing paperwork
</li><li>Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.</li><li>
Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)
</li><li>Perform other duties as assigned</li></ul><h1 class="jobSectionHeader"><b>
Additional Functions</b></h1><ul><li>
Regular and timely attendance required</li></ul><h1 class="jobSectionHeader"><b>
Glanbia Values</b></h1><div><b>
Delivering on Glanbia&rsquo;s Values:</b></div><ul><li>
&ldquo;Showing Respect&rdquo; - Research issues &amp; incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.</li><li>
&ldquo;Find a Better Way&rdquo; - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.</li><li>
&ldquo;Winning Together&rdquo; - Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.</li><li>
&ldquo;The Customer&rsquo;s Champion&rdquo; - Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.</li><li>
&ldquo;Performance Matters&rdquo; - Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.</li></ul><p></p><div><h1 class="jobSectionHeader"><b><br>
Qualifications</b></h1></div><ul><li>
Strong skills in communication, organization, and proper business telephone etiquette
</li><li>Professional appearance and ability to greet people effectively
</li><li>High school diploma or above
</li><li>Flexible schedule to meet the demands of the position
</li><li>Excellent attendance and positive attitude
</li><li>Computer skills required</li><li>
Ability to operate (or learn to operate) necessary equipment
</li><li>Excellent record required in safety, attendance, and punctuality
</li><li>Ability to stand and walk the entire shift if needed</li><li>
Ability to read and write instructions in English</li><li>
Knowledge of the proper use of all cleaning chemicals</li><li>
Must be able to work weekends, and overtime as required</li></ul><h1 class="jobSectionHeader"><b>
Typical Physical Activity</b></h1><h2 class="jobSectionHeader"><b>
Physical Demands</b></h2><div><div><i>
The physical demands described represent those that must be met by an employee and the work environment characteristics are those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div></div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2><ul><li>
Frequently (51-75%) use hands to finger, handle, or feel.</li><li>
Occasionally (25-50%) walk, lift and/or move 26 to 60 lbs.</li><li>
Rarely (1-25%) stand, sit, talk or hear, climb or balance, stoop, kneel, crouch, or crawl, and reach with hands and arms.</li><li>
Specific vision requirements for this job include close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).</li></ul><h1 class="jobSectionHeader"><b>
Typical Environmental Conditions</b></h1><p>
May be exposed to _____85+_____ noise levels in which hearing protection will be needed.</p><div><h1 class="jobSectionHeader"><b>
Disclaimer</b></h1></div><div>
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.</div><div></div><div><b><br>
Are you someone who likes to make it happen, make it better and make it fun?</b> If so, our company offers you an excellent opportunity to do interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.</div><p>
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</p><p></p><p><br>
At Glanbia our culture will celebrate individuality, knowing that together we are more.</p></div>

Maintenance Parts Room Attendant

Join Glanbia Nutritionals and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Glanbia Nutritionals

ABOUT_COMPANY

Quality Control Lab Technician

Order Management Specialist

Maintenance Parts Room Attendant