Urwah Admin

Glanbia Performance Nutrition

<div>Glanbia Performance Nutrition is a global company with a brand portfolio that consists of Optimum Nutrition, BSN, Isopure, Think!, Amazing Grass each with its own brand essence. From athletes to remote workers, people around the world want to eat well and live healthier, more active lives and we have the products to match. We are hiring an HRBP to support the Aurora plant; this role is open due to a promotion! 
As the HR Business Partner you will be responsible for partnering strategically with leaders within the Product Supply functions while ensuring excellence in execution. 
Responsibilities:
Strategic HR Partnership: Collaborate with leaders, HR team members, and HR Centers of Excellence to develop and implement talent strategies that support business goals and drive organizational performance. Serve as a trusted advisor to the business. Effectively partner and deliver on key priorities.<ul><li>
Talent Management: Lead talent management initiatives, including talent forecasting, creation of talent pipelines, talent &amp; succession planning processes, and leadership development initiatives.</li><li>
Talent Development: Identify, develop and implement talent programs focused on enhancing the skills, knowledge and capabilities of employees. Build a culture of continuous learning and professional growth across the organization.</li><li>
Culture Champion: Promote and embed the organization's values, beliefs, and behaviors throughout the workforce. Collaborate with leadership and employees to create a positive, inclusive, high engagement and high-performing team environment.</li><li>
Employee Relations: Manage and resolve complex employee relations issues through conducting effective, thorough, and objective investigations.</li><li>
Change Management: Support and drive change management initiatives, ensuring smooth transitions and minimal disruption to operations.</li><li>
Performance Management: Provide guidance and support to managers on performance management processes, including goal setting, performance reviews, development planning, and workforce effectiveness.</li><li>
Workforce Planning: Lead or partner with the cross-functional team to advance the labor strategy by analyzing data, understanding the evolving hiring needs, and effectively collaborating to ensure optimum staffing levels, supporting effective recruiting, onboarding, and offboarding processes.</li><li>
HR Project Management: Lead the effective execution of HR projects and initiatives, such as employee engagement action planning, wellbeing programs, diversity, equity and inclusion programs, and organizational design efforts.</li><li>
People Analytics: Collaborate with business leaders and COEs to identify business challenges and develop data-driven insights to inform talent decisions, improve processes, drive employee retention and promote positive employee experience.</li><li>
Legal Compliance: Ensure compliance with federal, state, and local employment laws and regulations. Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.</li></ul> 
Skills/Abilities:
<ul><li>5+ years of HR experience with a Bachelor&rsquo;s degree, or 3+ years with a Master&rsquo;s degree (HR Generalist experience in manufacturing preferred).</li><li>
Strong bilingual communication skills in Spanish (preferred).</li><li>
Proven ability to influence and build relationships with business leaders on complex people matters.</li><li>
Demonstrated success in resolving complex employee relations issues.</li><li>
Deep knowledge of HR best practices and employment law.</li><li>
Excellent interpersonal and communication skills across all organizational levels.</li><li>
Proficiency in HRIS systems (SuccessFactors a plus) and Microsoft Office (Word, Excel, PowerPoint); Copilot experience is a bonus.</li></ul> 
This individual contributor position serves as a trusted partner with business leaders on people-related issues, acting as an employee champion and change agent, relentlessly improving the employee experience across multiple functions and locations, including our flagship manufacturing plant in Aurora, IL. The role assesses and anticipates people-related needs, communicating proactively and collaborating effectively to develop integrated solutions. The HR Business Partner will partner closely with the HR Director, leaders from the business, and HR COEs to deliver value-added impact for leaders and employees that reflect Glanbia&rsquo;s values and help achieve business objectives. 
Where and how you will work
The opportunity will be based in Aurora, IL with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance. 
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health &amp; dental plan, competitive salary, 401K.
Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience. Glanbia provides a reasonable range of compensation for roles that may be hired in IL. This range may not be applicable to other locations. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. The typical candidate is hired below midpoint of the range. The annual salary for IL based employees for this role is $90,000-130,000 with an annual bonus.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health &amp; Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide. 
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 
At Glanbia our culture will celebrate individuality, knowing that together we are more.</div>

HR Business Partner

<div><div>Customer Service &amp; D2C Fulfillment Assistant Manager, META</div><div>
Department: Logistics &amp; Customer Service 
Reports to: Head &ndash; Logistics &amp; Customer Service (SA &amp; META)</div><div>
Location: Mumbai, India 
Employment Type: Full-time</div><div></div> 
Glanbia Performance Nutrition
Join this dynamic team focused on delivering better nutrition for every step of life&rsquo;s journey
The Opportunity
The Assistant Manager &ndash; Customer Service &amp; D2C Fulfillment owns the end-to-end order-to-delivery journey for wholesale and direct-to-consumer (D2C) channels across assigned markets. The role combines customer operations (order processing, issue resolution, KPIs) with e-commerce fulfillment (last-mile coordination, 3PL performance management), driving OTIF, TAT, and customer experience. You&rsquo;ll collaborate daily with Sales, Demand Planning, Finance, and 3PL partners to ensure accurate orders, fast cycle times, and data integrity in SAP/WMS.
Job Responsibilities
<ul><li>Customer Service Operations</li></ul><ul><li>
Manage accurate, timely order entry and changes; monitor orders through fulfillment and invoicing; ensure invoice accuracy.</li><li>
Lead proactive communications with customers, Sales, Finance, Supply Chain on order status, constraints, and resolutions.</li><li>
Resolve service requests and critical issues (stock, shipping conflicts, special handling, transitions) to deliver on time and complete.</li><li>
Own customer master data enablement and maintenance in SAP. 
Run monthly KPI reviews (US/UK interfaces) to surface trends and actions.</li><li>
D2C / E-commerce Fulfillment</li></ul><ul><li>
Orchestrate daily D2C fulfillment flow: - management with warehouse/3PL. (Blended from fulfillment scope).</li><li>
Coordinate last-mile partners and brokers for smooth cross-border and domestic deliveries; track SLA adherence and recovery plans.</li><li>
Maintain SKU-level readiness (packaging/labels), and ensure alignment on cut-offs, staging windows, and carrier pickup schedules.</li></ul><ul><li>
Performance, Reporting &amp; Continuous Improvement 
<ul><li>Build and monitor Order-to-Delivery KPIs and scorecards: Fill Rate, OTIF, TAT, complaint resolution time; publish weekly/monthly insights and corrective actions by customer/market.</li><li>Partner with Planning, Warehouse and Transportation on root-cause analysis (inventory accuracy, dock capacity, carrier performance) and drive CI projects.</li><li>Ensure MIS/data accuracy and standardized reporting across channels.</li></ul></li><li>
Cross-Functional &amp; Governance 
<ul><li>Align with Sales on allocations, substitutions, and transitions during constraints; communicate impacts to customers.</li><li>Work with Finance/AR on credit readiness and clean invoicing; escalate risks early.</li></ul></li><li>Enforce SOPs for order release, warehouse handovers, and internal communication threads with Customs/Logistics/Warehouse teams.</li></ul>
Success Metrics (KPIs)<ul><li>
OTIF: On-time, in-full delivery performance improvement vs. baseline. 
TAT: Order-to-Dispatch / Order-to-Delivery cycle time reduction.</li><li>
Fill Rate &amp; Backorder Rate by channel/customer. 
Customer Complaints: resolution lead time and recurrence rate. 
Master Data &amp; MIS Accuracy (SAP/WMS).</li></ul>
Skills &amp; Competencies<ul><li>
Strong analytical, interpersonal, and project management skills; detail-oriented and able to multitask in a fast-paced environment.</li><li>
Excellent written and verbal communication with suppliers, customers, and cross-functional teams.</li><li>
Customer-first mindset with bias for action and escalation clarity.</li><li>
Familiarity with warehouse operations and 3PL management.</li></ul>
Tools &amp; Systems<ul><li>
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and exposure to SAP, inventory and WMS platforms; advantage if experienced with e-commerce order/fulfillment tools and dashboards.</li></ul>
Qualification &amp; Experience Requirements<ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field.</li><li>4&ndash;5+ years in Customer Service / Order Management and/or E-commerce Fulfillment, preferably within CPG or logistics environments.</li></ul>
If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!
Where and How You Will Work
The opportunity will be based in Mumbai, Andheri East with hybrid working arrangements available, which allows you greater choice in how you work and live, giving you a better work-life balance.
What We Would Like to Offer You
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health, pension &amp; competitive salary.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health &amp; Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5,800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates. We will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</div>

Customer Service & D2C Fulfillment Assistant Manager, META

<div>Glanbia Performance Nutrition is a global company with a brand portfolio that consists of Optimum Nutrition, BSN, Isopure, Think!, Amazing Grass each with its own brand essence. From athletes to remote workers, people around the world want to eat well and live healthier, more active lives and we have the products to match! 
We are hiring a Sr Manager, Web Strategy &amp; Merchandising. You will be responsible for overseeing the development of web go-to-market strategies, leading website SEO, and managing DTC Finance and Sales Operations. This position blends strategic vision with data-driven discipline, owning the alignment of web experiences to brand and channel objectives, optimizing discoverability and engagement through SEO, and driving commercial outcomes through financial planning, promotional strategy, and sales operations. 
Sr Manager, Web Strategy &amp; Merchandising 
Web &amp; Experience Strategy<ul><li>
Lead the creation and oversee execution of website go-to-market strategies in support of brand campaigns, product launches, and business objectives.</li><li>
Develop and manage activation plans in partnership with cross-functional teams, ensuring alignment across both key brand touchpoints and emerging consumer micromoments.</li><li>
Ensure website experiences reflect brand identity, tone, and messaging while delivering an intuitive and engaging user journey.</li></ul><ul><li>
Explore and recommend emerging tools, technologies, and trends to keep our web experience modern, engaging, and competitive.</li><li>
Translate the DTC roadmap into actionable web initiatives, ensuring execution against priority pillars such as acquisition, conversion, loyalty, and retention.</li><li>
Partner with creative agencies to develop consumer-first digital concepts that bring brand storytelling to life online while optimizing for engagement and conversion.</li><li>
Oversee the development of wireframes, content frameworks, and experience guidelines to ensure consistent creative execution across pages, modules, and campaigns.</li><li>
Identify opportunities for interactive and personalized experiences (e.g., quizzes, product finders, recommendation engines) to differentiate brand websites and support DTC objectives.</li><li>
Integrate promotional and merchandising strategies into site design and content placements to maximize campaign impact.</li></ul> 
SEO Leadership<ul><li>
Define and oversee the SEO strategy across branded websites to maximize organic traffic and visibility.</li><li>
Collaborate with content, creative, and technical teams to ensure SEO best practices are embedded in site design, content, and architecture.</li><li>
Monitor and report SEO performance metrics, implementing ongoing optimizations to improve ranking, authority, and consumer relevance.</li></ul> 
Finance &amp; Sales Operations<ul><li>
Oversee P&amp;L management, including revenue forecasting, inventory alignment, and pricing and bundling strategies.</li><li>
Manage the DTC promotion roadmap, supporting product launches and campaign initiatives while ensuring ROI-driven optimization.</li><li>
Forecast sales performance and develop insights to inform financial planning and strategic decision-making.</li><li>
Monitor and report on KPIs such as traffic, sales, customer retention, and lifetime value, providing actionable insights to stakeholders.</li><li>
Partner with Consumer Affairs and operations teams to identify and address customer pain points, enhancing the consumer experience.</li></ul> 
Analytics &amp; Optimization<ul><li>
Leverage web analytics, SEO data, and sales insights to inform decision-making and continuous improvement.</li><li>
Drive a test-and-learn approach through A/B testing, CRO initiatives, and iterative site enhancements.</li><li>
Deliver performance updates and strategic recommendations to leadership, ensuring alignment between consumer insights and business outcomes.</li></ul> 
Leadership &amp; Collaboration<ul><li>
Manage and mentor direct reports, ensuring role clarity, accountability, and professional growth.</li><li>
Partner across Brand, Innovation, Creative Services, Marketing, CRM and Analytics to deliver cohesive and timely web strategies.</li><li>
Establish governance, playbooks, and scalable best practices to strengthen DTC operational effectiveness and consistency.</li><li>
Determine on-page SEO optimizations, product placements, or promotional callouts to improve discoverability and conversion, aligning with established strategy and best practices.</li><li>
Approve and implement adjustments to site merchandising, promotional banners, or bundle configurations within the pre-defined financial and promotional strategy framework.</li></ul> 
Experience<ul><li>
Bachelor&rsquo;s degree in Marketing, Computer Science, Digital Media, Business Administration, UX/UI Design, or related field</li><li>
6+ years of experience in digital and web strategy, with strong expertise in SEO, consumer experience design, and e-commerce; DTC experience strongly preferred)</li><li>
Strong understanding of web analytics (Google Analytics, GA4, etc.) and testing tools, with the ability to interpret data, identify insights, and translate findings into actionable recommendations.</li><li>
Familiarity with e-commerce platforms (Shopify or similar CMS).</li><li>
Proven track record of managing P&amp;L responsibilities, forecasting, and promotional planning.</li></ul> 
This role serves as a strategic connector across Brand, Creative, CRM, Analytics, and Development teams to ensure our U.S. portfolio of brand websites delivers best-in-class consumer experiences while achieving business performance goals. The ideal candidate will bring strong leadership, creativity, and business insight - translating brand storytelling into digital experiences that perform, inspire, and excite consumers about our brands. Our award-winning performance and lifestyle brands inspire our customers to achieve their performance and healthy lifestyle goals. Whether you want to build muscle, reach peak performance or eat more protein-rich foods we have a product to match. Apply now and make a difference in the world of health and wellness! Glanbia provides a reasonable range of compensation for roles; the annual salary for this role is $115,000 - $140,000 plus an annual bonus. This range may not be applicable to other locations. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. 
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 
At Glanbia our culture will celebrate individuality, knowing that together we are more.</div>

Sr Manager, Web Strategy & Merchandising

Join Glanbia Performance Nutrition and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Glanbia Performance Nutrition

ABOUT_COMPANY

HR Business Partner

Customer Service & D2C Fulfillment Assistant Manager, META

Sr Manager, Web Strategy & Merchandising