Qureos Mentor

Global Business Shared Service

GBSS is seeking a detail-oriented Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will analyze business processes, identify improvement opportunities, and support the delivery of data-driven solutions that enhance operational efficiency and business performance.Key Responsibilities<ul><li>Gather, analyze, and document business requirements from stakeholders</li><li>Translate business needs into clear functional specifications</li><li>Analyze data to identify trends, gaps, and improvement opportunities</li><li>Collaborate with product, technology, and operations teams to implement solutions</li><li>Create process maps, reports, and business documentation</li><li>Support testing, validation, and deployment of new systems or features</li><li>Monitor project progress and ensure alignment with business objectives</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in business administration, Finance, Computer Science, or a related field</li><li>Candidates with a technical background will be preferred.</li><li>2&ndash;5 years of experience as a Business Analyst. Fresh Graduates can also be considered.</li><li>Strong analytical and problem-solving skills</li><li>Experience with data analysis tools (Excel, SQL, Power BI, Tableau, etc.)</li><li>Excellent communication and stakeholder management skills</li><li>Ability to translate complex data into actionable insights</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Business Analyst

Key Responsibilities:1. Digital Strategy &amp; Roadmap<ul><li>Identify technology trends and evolving public sector digital governance frameworks relevant to SEDF</li></ul><ul><li>Develop and implement a comprehensive digital transformation strategy aligned with SEDF&rsquo;s objectives</li></ul>and Sindh Government&rsquo;s policies on economic development and digitalization2. Process Automation &amp; Optimization<ul><li>Lead the digitization of key processes, such as grant applications, SMEs funding disbursements, and performance tracking, M&amp;E systems, reduce manual intervention and improve transparency</li></ul><ul><li>Streamline workflows to enhance efficiency in SEDF&rsquo;s interactions with SMEs, government bodies, and partners</li></ul>3. Cybersecurity &amp; Data Governance<ul><li>Implement data protection, privacy, and cybersecurity measures in compliance with relevant public sector standards</li></ul><ul><li>Establish protocols for secure data storage, access, and disaster recovery</li></ul>4. Capacity Building &amp; Change Management<ul><li>Lead change management initiatives, training programs, and stakeholder engagement for smooth adoption of digital tools</li></ul><ul><li>Conduct training programs for SEDF staff and supported enterprises on digital tools, focusing on accessibility in Sindh&rsquo;s diverse regions</li></ul>5. Project Management &amp; Innovation<ul><li>Oversee digital transformation projects, ensuring timely delivery within budget and alignment with public sector procurement rules</li></ul>6. Stakeholder Engagement &amp; Reporting<ul><li>Liaise with Sindh Government IT department and private sector tech providers to secure partnerships</li></ul>and resources<ul><li>Prepare reports and dashboards to inform executive management and the Board on digital transformation progress</li></ul>Job Type: Contract Contract length: 24 monthsPay: Rs200,000.00 - Rs275,000.00 per monthWork Location: In person

Manager Digital Transformation

Manager - IT Automation

We are seeking a professional, well-presented, and highly organized Front Desk &amp; Protocol Officer to serve as the first point of contact for visitors and VIP guests. The role combines traditional front desk responsibilities with protocol management duties, including airport coordination, guest reception, and ensuring seamless hospitality services. The ideal candidate must demonstrate exceptional communication skills, discretion, and a polished demeanor.Key Responsibilities:Front Desk Management<ul><li>Greet and welcome visitors in a professional and courteous manner</li><li>Manage incoming calls and correspondence</li><li>Maintain visitor logs and security protocols</li><li>Coordinate meeting room bookings and visitor arrangements</li><li>Ensure reception area is maintained to high corporate standards</li></ul>Protocol &amp; Guest Relations<ul><li>Coordinate and manage airport pickups and drop-offs for VIP guests</li><li>Personally receive and accompany guests when required</li><li>Ensure proper protocol and hospitality arrangements for executives and foreign delegates</li><li>Coordinate hotel bookings, transport, and scheduling support</li><li>Act as liaison between guests and internal departments</li><li>Maintain confidentiality and discretion at all times</li></ul>Administrative Support<ul><li>Assist in organizing official meetings, events, and visits</li><li>Prepare guest itineraries and briefing materials</li><li>Support documentation and reporting requirements</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred</li><li>2&ndash;5 years of experience in front desk, hospitality, embassy, corporate office, or protocol services</li><li>Excellent spoken and written English</li><li>Well-groomed, confident, and professional presentation</li><li>Strong interpersonal and coordination skills</li><li>Ability to handle VIPs and senior stakeholders</li><li>Flexible availability for airport duties (including occasional after-hours)</li></ul>Preferred Profile<ul><li>Experience handling foreign delegations or high-level executives</li><li>Background in hospitality, aviation, corporate admin, or government protocol</li><li>Strong cultural awareness and etiquette knowledge</li><li>Arabic speaking</li></ul>Competencies<ul><li>Professionalism &amp; discretion</li><li>Time management</li><li>Communication excellence</li><li>Attention to detail</li><li>High emotional intelligence</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs125,000.00 per monthWork Location: In person

Front Desk Officer & Protocol Officer

Join Global Business Shared Service and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Global Business Shared Service

About Company

Business Analyst

Manager Digital Transformation

Manager - IT Automation

Front Desk Officer & Protocol Officer