Qureos Mentor

GlobalXperts Technology

Job Description -Principal Consultant / Executive ConsultantLocation: Chennai/GurgaonExperience : 10+ years Notice Period : Immediate joiners preferredReporting To: DirectorsRole OverviewWe are seeking a highly accomplished professional with 10+ years of proven leadership across business strategy, service delivery, and organizational management to join us as Principal Consultant. This role functions as a strategic contributor to the organization&mdash;driving vision, operational excellence, client satisfaction, and business growth.The Principal/Executive Consultant will be responsible for steering the organization towards sustainable success, aligning people, processes, and technology to meet client demands, optimizing internal efficiency, and delivering superior value.<ul><li>Key ResponsibilitiesStrategic Leadership &amp; Growth</li></ul>- Act as the organization&rsquo;s strategic team leader, shaping direction, and execution plans from the directors. - Identify new business opportunities, partnerships, and growth areas to strengthen the company&rsquo;s market position. - Provide advisory inputs to the Directors on long-term strategy and organizational roadmap.Client Service Delivery &amp; Business Management- Serve as the principal point of accountability assigned client engagements and global service delivery.- Work closely with PMO and SD teams and assist the present senior leadership - Ensure client requirements are met with accuracy, timeliness, and quality. - Build and sustain trusted relationships with key clients, ensuring high satisfaction and retention. - Oversee customer accounts and take responsibility for service delivery and operational units.HR, People &amp; Organizational Leadership- Lead end-to-end HR and talent management, ensuring recruitment, retention, and succession pipelines support business growth. - Foster a culture of high performance, innovation, and accountability across teams. - Mentor senior leaders and managers to strengthen organizational capabilities.Governance &amp; Operations Excellence- Drive operational governance, ensuring compliance with legal, contractual, and regulatory requirements. - Establish clear SOPs, metrics, and dashboards to measure performance across service, HR, and administrative functions. - Ensure optimal use of resources and cost efficiency without compromising service quality.<ul><li>Key Result Areas (KRAs) :</li></ul>Organizational Leadership - Strong leadership bench strength through effective succession planning. - Year-on-year improvements in employee engagement and retention.Operational &amp; Financial Governance - Streamlined operations with reduced turnaround times. - Zero compliance lapses across all jurisdictions. - Delivery of accurate work reporting and MIS to the directors.Strategic Value Creation - Implementation of at least two organization-wide initiatives annually that improve efficiency, culture, or client satisfaction. - Demonstrated contribution to revenue growth and profitability.Business Growth &amp; Client Leadership - New client acquisition and expansion of existing accounts. - &ge; 95% on-time, quality fulfillment of global client requirements. - High client satisfaction and retention metrics.Job Type: Full-timePay: Up to &#8377;1,800,000.00 per yearApplication Question(s):<ul><li>Please rate your english communication skills out of 10 ( 10 is highest and 1 is lowest)</li><li>How many yeras of experince you have in Leadership Startegy in IT organizations ?</li><li>How many yeras of experince you have in multiple team mangement in IT organizations ?</li><li>How many yeras of experince you have in Handling global IT clients and customer?</li><li>Which IT services you are awre of handing clients and their projects ?</li><li>Current CTC?</li><li>Expected CTC?</li><li>In how many days you can join if gets shortlisted ?</li><li>This is completely work from office role with 24X7 fucntional support , are you ok with this ?</li><li>Your current location ?</li></ul>Work Location: In person

Senior Principal Consultant

Join GlobalXperts Technology and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GlobalXperts Technology

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Senior Principal Consultant