Qureos Mentor

GluCare

<div>Job Summary:
GluCare Integrated Diabetes Center is seeking a highly organized and detail-oriented Insurance Coordinator to join our team. The Insurance Coordinator will be responsible for managing the insurance processes, including pre-approvals, claims submissions, resubmissions, and reconciliations. The role requires a thorough understanding of insurance policies, regulations, and healthcare billing systems. The ideal candidate will work closely with healthcare providers, patients, and insurance companies to ensure the smooth processing of claims and maximize revenue recovery.
Key Responsibilities:<ul>
<li>Pre-Approval Coordination: Ensure all required pre-approvals for treatments and procedures are obtained from insurance providers in a timely manner.</li>
<li>Claims Submission: Prepare and submit insurance claims in compliance with payer policies and regulations, ensuring accuracy and completeness.</li>
<li>Resubmissions &amp; Appeals: Handle rejected or denied claims by identifying errors or missing information and resubmitting or appealing claims as necessary.</li>
<li>Invoicing: Generate accurate invoices for patients and insurance companies, ensuring alignment with policy coverage and patient treatment plans.</li>
<li>Verification of Insurance Coverage: Check and verify patient insurance coverage and eligibility before services are provided, ensuring that the required services are covered under the patient's policy.</li>
<li>Reconciliation of Accounts: Work with the finance department to reconcile patient accounts, ensure payments are posted correctly, and identify any outstanding balances.</li>
<li>Patient Support: Provide clear communication and support to patients regarding insurance coverage, claims status, and any financial obligations they may have.</li>
<li>Maintaining Records: Keep detailed and organized records of all insurance-related documents, claims submissions, payments, and correspondence.</li>
<li>Liaison with Insurance Providers: Maintain strong working relationships with insurance companies, ensuring quick resolution of issues related to claims or approvals.</li>
<li>Compliance: Ensure that all insurance activities are in compliance with DHA (Dubai Health Authority) regulations and other relevant healthcare insurance standards in the UAE.</li>
<li>Regular Reporting: Provide regular reports on claim submissions, approvals, denials, and reimbursements to management for review and action.</li>
</ul>Understand, follow and support all hospital infection control programs
Requirements<ul>
<li>A Bachelor's degree in healthcare administration, business administration, or a related field is preferred.</li>
<li>Certified Professional Coder (CPC) Certified</li>
<li>Minimum of 2 years of experience in medical insurance coordination, claims processing, or healthcare billing within a healthcare facility or insurance company.</li>
<li>Experience in an endocrinology clinic will be an added advantage</li>
<li>Familiarity with UAE healthcare insurance regulations, insurance provider policies, and DHA standards. In-depth knowledge of coding systems such as ICD-10 and CPT codes is highly desirable.</li>
<li>Strong expertise in:</li>
<li><ul><li><ul><li>Approvals</li>
<li>Invoicing</li>
<li>Submissions and resubmissions</li>
<li>Eclaimlink and DHA regulations</li>
</ul></li></ul></li><li>Solid understanding of medical terminology and clinical justifications</li>
<li>Excellent communication skills, both verbal and written, to interact with insurance companies, patients, and healthcare providers.</li>
<li>Proficiency in healthcare billing software and systems.</li>
<li>Ability to analyze, prioritize, and solve issues related to insurance claims and denials.</li>
<li>Time management skills to handle multiple tasks and meet deadlines.</li>
<li>Language: Fluency in English is required. Proficiency in Arabic is an advantage.</li></ul></div>

Insurance Coordinator

<div>Location: Grove Mall, Al Barsha 2, Dubai, UAE
About GluCare
GluCare Integrated Diabetes Center is a tech-driven, patient-centric healthcare provider revolutionizing diabetes and chronic disease management. Our approach integrates digital health, AI-driven care, and personalized treatment plans, ensuring an exceptional patient experience. To support our commitment to excellence in patient care, we are looking for a Patient Affairs Specialist to manage front-desk operations, enhance patient interactions, support CRM management, and streamline administrative processes.
Job Summary
The Logistics Coordinator will be responsible for overseeing the smooth operation of supplies, vendor coordination, and basic facility management tasks to support patient care and clinic operations. This role plays a key part in ensuring a well-maintained environment aligned with GluCare&rsquo;s integrated care model. In addition, the coordinator will assist in events, service logistics, and operational readiness while ensuring flexibility in working hours and responsiveness during urgent situations.
Key Responsibilities
Logistics Responsibilities<ul>
<li>Monitor and manage inventory levels across clinical, caf&eacute;, and administrative areas; request and track restocking of supplies and consumables as needed.</li>
<li>Receive, unpack, verify, and properly store incoming supplies and shipments.</li>
<li>Maintain organized records of supply usage, purchase requests, and delivery documentation.</li>
<li>Coordinate with vendors for routine and ad-hoc service requirements, ensuring timely delivery and quality of goods or services.</li>
<li>Ensure on-site presence during maintenance visits, service work, or installations to oversee completion and communicate issues to relevant teams.</li>
<li>Provide coverage for logistics operations during absences or emergency situations to ensure continuity.</li>
<li>Support internal events, workshops, or wellness sessions with logistical arrangements and material setup.</li>
<li>Liaise with emergency services or contractors when facility-related incidents arise, demonstrating an understanding of basic facility and building management protocols.</li>
Follow and support all clinic policies on infection control, safety standards, and operational protocols. 
<li>
</li></ul>Facilities &amp; Operational Support<ul>
<li>Assist with minor facility coordination, including reporting maintenance needs and following up on work orders.</li>
<li>Work collaboratively with housekeeping, IT, and administrative teams to ensure operational efficiency across departments.</li>
<li>Support the delivery and setup of medical or non-medical equipment as needed.</li>
<li>Maintain cleanliness and order within storage and logistics areas.</li>
</ul>Understand, follow and support clinic&rsquo;s infection control programs
Requirements<ul><li>
High school diploma or equivalent; barista training or certification is a plus.</li><li>
1&ndash;2 years of experience as a barista or in a hospitality role, preferably in healthcare, or wellness.</li></ul><ul>
<li>Knowledge of food safety, cleanliness, and hygiene standards.</li>
<li>Experience in logistics, inventory, or administrative coordination is a plus.</li>
<li>Ability to prepare a range of beverages, including diabetic-friendly and wellness-focused drinks.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Friendly, patient-focused attitude with attention to detail.</li>
<li>Basic understanding of dietary needs for people with diabetes is a plus.</li>
<li>Fluency in English; knowledge of Arabic is an advantage.</li>
</ul>Additional Requirements<ul>
<li>Must be flexible with working hours and shift rotations, including occasional weekends or extended hours based on clinic needs.</li>
<li>Able to multitask, prioritize duties, and respond promptly to urgent logistical matters.</li>
<li>Demonstrates initiative, reliability, and a service-oriented mindset in a dynamic healthcare environment.</li></ul></div>

Barista/Logistics Coordinator

<div>About GluCare
GluCare Integrated Diabetes Center is an innovative healthcare provider that combines state-of-the-art technology with personalized, patient-centered care to treat diabetes and related conditions. We are dedicated to revolutionizing healthcare delivery, and our Marketing &amp; Communications team plays a key role in showcasing our unique approach through compelling visual content.
Job Overview
GluCare Integrated Diabetes Center is seeking a talented Photographer/Videographer to join our team. The ideal candidate will have a passion for visual storytelling and a keen eye for capturing dynamic moments in both photography and videography. You will be responsible for creating high-quality visual content that showcases our services, patient stories, events, and the overall GluCare experience. This role requires creativity, technical expertise, and the ability to work in a fast-paced, healthcare-driven environment.
Key Responsibilities:
Photography:
Capture high-quality images of the center, staff, patients (with consent), events, and other visual content that aligns with the GluCare brand. This includes portraits, group photos, candid shots, and facility imagery.
Videography:
Plan, shoot, and edit video content for various platforms including social media, the GluCare website, and internal presentations. Videos may range from patient testimonials and promotional content to behind-the-scenes footage and educational videos.
Post-Production:
Edit photos and videos using relevant software (e.g., Adobe Creative Suite, Final Cut Pro) to ensure polished and professional results. This includes color correction, sound editing, and adding graphics where needed.
Content Creation:
Collaborate with the Marketing &amp; Communications team to develop creative concepts for visual storytelling. Contribute to brainstorming sessions for campaigns, social media strategies, and patient engagement efforts.
Event Coverage:
Capture live events, webinars, and other center activities, ensuring all key moments are visually documented and ready for post-event marketing or archiving.
Brand Alignment:
Ensure all visual content is consistent with GluCare's brand identity, tone, and message. This includes maintaining visual quality and upholding the professionalism of the center's image.
Asset Management:
Organize and maintain a library of photos and videos for easy access and future use. Ensure all files are properly labeled and stored in the company's digital asset management system.
Equipment Maintenance:
Ensure that all photography and videography equipment is properly maintained, stored, and ready for use.
Understand, follow and support all hospital infection control programs
Requirements
Experience: A minimum of 2-3 years of experience in photography and videography, with a strong portfolio showcasing both.
Technical Skills: Proficiency in using professional cameras, lighting setups, and editing software (e.g., Adobe Photoshop, Lightroom, Premiere Pro, Final Cut Pro).
Creativity: Strong storytelling skills with the ability to translate ideas into compelling visual content that engages and resonates with our audience.
Detail-Oriented: A keen eye for detail, composition, and the ability to produce high-quality, polished content.
Adaptability: Ability to work in a dynamic, fast-paced environment, often capturing live events and handling multiple projects simultaneously.
Communication Skills: Strong interpersonal and communication skills to work effectively with patients, staff, and the marketing team.<ul><li>Cultural Awareness: Understanding of working in healthcare settings and maintaining patient confidentiality where required.</li></ul>
Preferred Qualifications:
Previous experience in healthcare or medical photography/videography is a plus.<ul><li>Familiarity with content creation for social media platforms (e.g., Instagram, LinkedIn, YouTube). Understanding of video production for educational or training purposes.</li></ul></div>

Photographer & Videographer

<div>Job Overview:
The Graphic Designer at GluCare Integrated Diabetes Center plays a pivotal role in shaping the visual identity of the organization. This role involves creating compelling, on-brand visual content for digital and print media to support the center&rsquo;s mission of providing innovative diabetes care. The Graphic Designer will work closely with the marketing, clinical, and operations teams to ensure all designs align with the brand's ethos and effectively communicate key messages to patients, stakeholders, and the wider community.
Key Responsibilities:
Creative Design and Content Development<ul>
<li>Design and produce high-quality visual materials for various platforms, including digital media, print, social media, and internal communications.</li>
<li>Develop graphics for marketing campaigns, patient education materials, infographics, presentations, and advertisements.</li>
<li>Create and maintain templates for recurring design needs, ensuring consistency in branding.</li>
</ul>Brand Management<ul>
<li>Ensure all creative materials adhere to GluCare&rsquo;s branding guidelines, maintaining a consistent and professional image.</li>
<li>Work collaboratively with the Marketing Manager to refine and evolve the visual identity of the center.</li>
</ul>Digital and Social Media Support<ul>
<li>Create engaging social media content, including animations, videos, and promotional posts.</li>
<li>Optimize visual assets for various digital platforms, ensuring compatibility and high-quality display.</li>
<li>Collaborate with the digital marketing team to produce web-friendly graphics and multimedia content.</li>
</ul>Collaboration and Coordination<ul>
<li>Work closely with cross-functional teams, including clinical, marketing, and operations, to understand their design needs and deliver tailored solutions.</li>
<li>Participate in brainstorming sessions and contribute creative ideas to enhance campaigns and projects.</li>
<li>Liaise with external vendors for printing and production when needed.</li>
</ul>Continuous Improvement<ul>
<li>Stay up-to-date with design trends, tools, and technologies to bring fresh and innovative ideas to the team.</li>
<li>Gather feedback on design projects and use it to refine and improve future work.</li>
</ul>Understands, follows and supports all hospital infection control programs
Requirements<ul>
<li>Bachelor&rsquo;s degree in Graphic Design, Visual Communications, or a related field.</li>
<li>Proven experience as a graphic designer, preferably in healthcare, wellness, or a related industry.</li>
<li>Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant software.</li>
<li>Strong portfolio showcasing a variety of design projects.</li>
<li>Excellent understanding of visual design principles, typography, and color theory.</li>
<li>Experience in creating multimedia content, including video editing and basic animations, is a plus.</li>
<li>Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.</li>
<li>Strong communication skills to collaborate effectively with diverse teams.</li></ul></div>

Graphic Designer

<div>Job Overview:
GluCare Integrated Diabetes Center is seeking a dedicated DHA Nurse to join our clinical team in delivering exceptional patient care. The ideal candidate is compassionate, adaptable, and committed to providing high-quality nursing services in a modern, fast-paced environment. Experience in chronic disease management, patient education, and digital tools is a plus.
Key Responsibilities:
Patient Care Support:<ul>
<li>Provide direct patient care, including vital sign checks, blood glucose monitoring, and patient observations.</li>
<li>Educate patients on diabetes management, including lifestyle tips and monitoring instructions, ensuring compliance with care plans.</li>
</ul>Clinical Procedures Assistance:<ul>
<li>Prepare examination rooms and medical equipment, ensuring cleanliness and adherence to infection control standards.</li>
<li>Assist in the preparation and handling of equipment for procedures, wound care, and specimen collection.</li>
</ul>Patient Education and Communication:<ul>
<li>Communicate effectively with patients, providing empathy and clarity to address their questions and concerns.</li>
<li>Reinforce health education provided by physicians, encouraging self-care practices and adherence to treatment plans.</li>
</ul>Documentation and Reporting:<ul>
<li>Accurately record and update patient information, treatment plans, and observations in electronic medical records (EMR).</li>
<li>Report any changes in patient condition to the supervising nurse or physician promptly.</li>
</ul>Operational and Safety Compliance:<ul>
<li>Adhere to all DHA regulations, nursing guidelines, and GluCare protocols to ensure the safety and well-being of patients and staff.</li>
<li>Participate in ongoing training and development programs to stay current with best practices in diabetes care and nursing support.</li>
</ul>Requirements
Qualifications:<ul>
<li>Valid DHA Nurse License - A MUST</li>
<li>Minimum of 1-2 years of experience in a clinical setting, preferably in endocrinology, diabetes care, or chronic disease management.</li>
<li>Knowledge of diabetes management and patient education in lifestyle-related chronic conditions is preferred.</li>
<li>Strong communication and interpersonal skills with a patient-centric approach.</li>
<li>Basic proficiency in electronic medical records (EMR) systems is preferred.</li>
</ul>Skills and Competencies:<ul>
<li>Compassionate and empathetic demeanor with a commitment to patient care.</li>
<li>Ability to work effectively in a multidisciplinary team environment.</li>
<li>Good organizational and time-management skills.</li>
<li>Strong attention to detail and adherence to clinical protocols.</li></ul></div>

DHA Nurse (Al Barsha 2-Grove Mall)

<div>Job Overview:
GluCare Integrated Diabetes Center is seeking a skilled Cardiovascular &amp; Radiology Technician to support our diagnostic and imaging services. You will perform both cardiovascular and radiology procedures to ensure accurate results and high-quality patient care.
Key Responsibilities:<ul><li>
Perform and interpret non-invasive cardiovascular diagnostic procedures such as:
</li><li><ul><li>Electrocardiograms (ECG/EKG)
</li><li>Holter monitoring
</li><li>Treadmill stress testing
</li><li>Ambulatory blood pressure monitoring (ABPM)
</li><li>Ankle-brachial index (ABI)
</li><li>Vascular ultrasounds (if trained)
</li><li>Echocardiogram</li>
<li>Stress test</li>
<li>VO2 Max</li>
<li>Remote data/monitoring</li>
</ul></li></ul><ul><li>Handle administrative tasks, including patient documentation, scheduling, and data entry related to imaging and cardiovascular procedures.</li>
<li>Prepare patients for procedures, explaining processes and ensuring their comfort and safety.
</li><li>Maintain accurate patient records and imaging documentation.
</li><li>Follow safety protocols, infection control standards, and radiation protection guidelines.
</li><li>Collaborate with physicians, nurses, and other healthcare professionals to deliver quality patient care.
</li><li>Assist in triaging patients for cardiac evaluations as part of the diabetes risk assessment.
</li></ul>Requirements<ul>
<li>Degree or Diploma in Radiology, Cardiovascular Technology, or equivalent.</li>
<li>DHA license or eligibility as a Cardiovascular Technician in Dubai (or relevant authority).
</li><li>Experience in both cardiovascular procedures and radiology imaging preferred.</li>
<li>Minimum 2 years of experience in a clinical or hospital setting.
</li><li>Experience working with patients with chronic conditions such as diabetes is an advantage.
</li><li>Strong knowledge of cardiovascular physiology and non-invasive testing protocols.
</li><li>Ability to prepare reports and handle administrative tasks efficiently.</li>
<li>Excellent communication and patient-care skills.
</li><li>Ability to work effectively in a fast-paced, team-oriented, and patient-centered environment.</li></ul></div>

Cardiovascular & Radiology Technician

Join GluCare and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.