Qureos Mentor

GluCare

<div>Job Overview:
GluCare Integrated Diabetes Center is seeking a dedicated DHA Registered Nurse to join our clinical team in delivering exceptional patient care. The ideal candidate is compassionate, adaptable, and committed to providing high-quality nursing services in a modern, fast-paced environment. Experience in chronic disease management, patient education, and digital tools is a plus.
Key Responsibilities:
Patient Care Support:<ul>
<li>
Provide direct patient care, including vital sign checks, blood glucose monitoring, and patient observations.</li>
<li>Educate patients on diabetes management, including lifestyle tips and monitoring instructions, ensuring compliance with care plans.</li>
</ul>
Clinical Procedures Assistance:<ul>
<li>
Prepare examination rooms and medical equipment, ensuring cleanliness and adherence to infection control standards.</li>
<li>Assist in the preparation and handling of equipment for procedures, wound care, and specimen collection.</li>
</ul>
Patient Education and Communication:<ul>
<li>
Communicate effectively with patients, providing empathy and clarity to address their questions and concerns.</li>
<li>Reinforce health education provided by physicians, encouraging self-care practices and adherence to treatment plans.</li>
</ul>
Documentation and Reporting:<ul>
<li>
Accurately record and update patient information, treatment plans, and observations in electronic medical records (EMR).</li>
<li>Report any changes in patient condition to the supervising nurse or physician promptly.</li>
</ul>
Operational and Safety Compliance:<ul>
<li>
Adhere to all DHA regulations, nursing guidelines, and GluCare protocols to ensure the safety and well-being of patients and staff.</li>
<li>Participate in ongoing training and development programs to stay current with best practices in diabetes care and nursing support.</li>
</ul>
Requirements
Qualifications:<ul>
<li>
Valid DHA Assistant Nurse License - A MUST</li>
<li>Minimum of 1-2 years of experience in a clinical setting, preferably in endocrinology, diabetes care, or chronic disease management.</li>
<li>Knowledge of diabetes management and patient education in lifestyle-related chronic conditions is preferred.</li>
<li>Strong communication and interpersonal skills with a patient-centric approach.</li>
<li>Basic proficiency in electronic medical records (EMR) systems is preferred.</li>
</ul>
Skills and Competencies:<ul>
<li>
Compassionate and empathetic demeanor with a commitment to patient care.</li>
<li>Ability to work effectively in a multidisciplinary team environment.</li>
<li>Good organizational and time-management skills.</li>
<li>Strong attention to detail and adherence to clinical protocols.</li></ul></div>

DHA Nurse - UAE National

Job Summary: The Patient Affairs Specialist will be the first point of contact for patients, ensuring smooth and efficient front-desk and CRM operations. This role involves welcoming and assisting patients, managing appointments, handling inquiries, supporting the Contact Center as required, and coordinating with medical teams to provide seamless care. The ideal candidate has a strong customer service background, preferably in healthcare or hospitality, with excellent communication and organizational skills. Duties and Responsibilities: 1. Front Desk &amp; Patient Reception <ul> <li>Welcome, greet, and assist patients with a warm and professional approach.</li> <li>Manage patient check-ins and check-outs, ensuring a smooth and efficient experience.</li> <li>Provide essential information about the clinic s services, policies, and procedures.</li> </ul> 2. Appointment &amp; Scheduling Management <ul> <li>Coordinate patient appointments, ensuring optimal scheduling for doctors and specialists.</li> <li>Manage appointment confirmations, reminders, and follow-ups to minimize no-shows.</li> <li>Update and maintain accurate patient records in the electronic medical records (EMR) system.</li> </ul> 3. Patient Experience &amp; Support <ul> <li>Serve as the primary contact for patient inquiries, concerns, and requests.</li> <li>Assist patients with insurance verification and billing inquiries.</li> <li>Provide clear guidance on clinic workflows, procedures, and digital health tools.</li> </ul> 4. CRM Management &amp; Contact Center Support <ul> <li>Oversee CRM (Customer Relationship Management) system operations, ensuring accurate data entry and follow-ups.</li> <li>Support the Contact Center when required, ensuring efficient patient communication and inquiry handling.</li> <li>Help implement and enhance CRM workflows to improve patient engagement and satisfaction.</li> </ul> 5. Administrative &amp; Operational Support <ul> <li>Maintain front-desk efficiency by managing daily administrative tasks.</li> <li>Ensure a tidy, organized, and welcoming reception area.</li> <li>Collaborate with medical and operations teams to optimize patient flow and minimize wait times.</li> </ul> 6. Coordination &amp; Communication <ul> <li>Act as a liaison between patients, healthcare providers, and administrative teams.</li> <li>Ensure effective internal communication to support seamless patient care.</li> <li>Handle confidential patient information in compliance with data protection regulations.</li> <li>Understand, follow, and support all hospital infection control programs.</li> </ul>

Patient Affairs Specialist - Healthcare

Job Summary: GluCare Integrated Diabetes Center is seeking an experienced and strategic Specialty Healthcare HR Manager to lead all HR functions specific to our multidisciplinary clinical environment. This individual must have deep expertise in UAE healthcare regulations, particularly DHA licensing, and the ability to design and execute workforce planning strategies for clinical and technical teams including physicians, nurses, and allied health professionals. The ideal candidate will play a pivotal role in aligning talent management with GluCare s growth trajectory and regulatory obligations. Key Responsibilities: Strategic Workforce Planning &amp; Recruitment: <ul> <li>Lead strategic hiring initiatives for medical, nursing, and technical roles in alignment with projected patient volumes and service expansion plans.</li> <li>Develop and track workforce metrics to forecast staffing needs, turnover trends, and pipeline health for specialized roles.</li> <li>Collaborate with department heads to create clear job profiles, competency frameworks, and performance expectations</li> </ul> Licensing &amp; Regulatory Compliance: <ul> <li>Oversee the end-to-end DHA licensing process for new hires and renewals, ensuring strict adherence to Dubai Health Authority regulations.</li> <li>Stay current with UAE labor laws and DHA/MOHAP policy changes that affect healthcare staffing and HR practices.</li> </ul> Employee Relations &amp; Clinical HR Operations: <ul> <li>Provide expert HR support for clinical departments, addressing workforce concerns, contract structuring, and shift planning.</li> <li>Lead onboarding programs that are tailored to the healthcare setting, including credential verification, medical orientation, and compliance training.</li> <li>Support disciplinary processes and grievance procedures with professionalism and confidentiality.</li> </ul> Talent Development &amp; Retention: <ul> <li>Design and implement retention strategies for high-demand healthcare roles, including continuous professional development (CPD) pathways.</li> <li>Collaborate with Clinical Leadership to implement mentorship programs and structured training plans for nurses and junior doctors.</li> </ul> HR Analytics &amp; Reporting: <ul> <li>Use data-driven insights to present monthly and quarterly reports on HR KPIs, hiring efficiency, licensing status, and attrition.</li> <li>Implement tools and dashboards that allow real-time visibility into HR operations across all clinical departments.</li> </ul> Understand, follow and support all hospital infection control programs

HR Manager - Healthcare

Job Summary: We are seeking a Junior Data Analyst - UAE National - to support our clinical and operational teams by analyzing healthcare-related datasets, creating dashboards, and generating actionable insights. This role is ideal for someone early in their data career with strong technical skills, attention to detail, and a passion for healthcare innovation. Prior marketing experience is not required. Key Responsibilities: <ul> <li>Work with healthcare, operational, and research teams to collect, clean, and analyze datasets from EMR systems, wearable devices, CRM platforms, and internal databases.</li> <li>Build and maintain interactive dashboards and reports using tools such as Power BI, Tableau, or Looker Studio to support clinical decision-making and operational planning.</li> <li>Assist in defining and tracking key performance indicators (KPIs) for departments including Clinical Operations, Patient Affairs, and Research.</li> <li>Perform exploratory data analysis (EDA) to identify trends, anomalies, and opportunities for process improvement.</li> <li>Support senior analysts and data scientists in preparing datasets for research publications and strategic projects.</li> <li>Document data processes and ensure data accuracy, privacy, and integrity across systems.</li> <li>Collaborate cross-functionally to understand data needs and translate them into technical deliverables.</li> <li>Generate routine and ad hoc reports for stakeholders as needed.</li> </ul>

Junior Data Analyst - UAE National (Emirati) only

Job overview: We are seeking a highly skilled Pediatric Endocrinologist to join our team at GluCare Integrated Diabetes Center. The ideal candidate will specialize in diagnosing and managing a wide range of endocrine disorders in children, including diabetes, growth disorders, thyroid issues, and adrenal and pituitary gland disorders. This role requires an individual who is passionate about pediatric care and committed to advancing health outcomes through innovative treatment plans and the use of advanced healthcare technologies. Job Duties &amp; Responsibilities: Patient Care: <ul> <li>Diagnose, treat, and manage pediatric endocrine disorders, including but not limited to diabetes, thyroid dysfunction, growth disorders, and other hormonal imbalances in children.</li> </ul> Pediatric Diabetes Management: <ul> <li>Provide specialized care for children with Type 1 and Type 2 diabetes, including insulin therapy, continuous glucose monitoring (CGM), and lifestyle counseling.</li> </ul> Multidisciplinary Collaboration: <ul> <li>Work alongside a team of healthcare professionals, including pediatricians, dieticians, diabetes educators, and other specialists to deliver integrated, holistic care.</li> <li>Technology Integration: Leverage AI-powered tools, digital health platforms, and remote monitoring systems to improve patient outcomes and provide data-driven care.</li> </ul> Patient and Family Education: <ul> <li>Educate children and their families on managing endocrine disorders, promoting a better understanding of treatment, lifestyle modifications, and long-term health outcomes.</li> <li>Research and Development: Stay current with the latest advances in pediatric endocrinology and diabetes care, contributing to clinical discussions and innovation in treatment practices.</li> </ul> Follow-Up and Monitoring: <ul> <li>Conduct regular follow-ups with patients to track progress, make necessary adjustments to treatment plans, and provide continuous support.</li> <li>Compliance and Documentation: Maintain accurate medical records, ensuring compliance with regulatory guidelines and ethical standards.</li> </ul> Understand, follow and support all hospital infection control programs

Pediatric Endocrinologist

Job Summary: The Guest Relations Executive will play a vital role in welcoming and assisting patients, enhancing overall patient satisfaction, and improving front-desk workflows. The ideal candidate is a warm, professional, and customer-focused individual with experience in hospitality, healthcare, or luxury service industries. Key Responsibilities: 1. Patient Reception &amp; Hospitality: <ul> <li>Welcome, greet, and assist new and returning patients with professionalism and warmth.</li> <li>Guide patients through the check-in process, ensuring a smooth and stress-free experience.</li> <li>Provide essential information about clinic services, appointments, and procedures.</li> </ul> 2. Patient Experience &amp; Satisfaction: <ul> <li>Maintain a high level of patient engagement, ensuring that all guests feel comfortable and well cared for.</li> <li>Act as the primary point of contact for patient inquiries and concerns, providing timely and helpful responses.</li> <li>Gather patient feedback to identify areas for improvement and enhance service quality.</li> </ul> 3. Workflow &amp; Process Improvement: <ul> <li>Assist in optimizing front-desk operations, reducing wait times, and streamlining patient flow.</li> <li>Collaborate with medical and administrative teams to enhance scheduling and coordination.</li> <li>Identify gaps in patient experience and propose improvements to workflows and service delivery.</li> </ul> 4. Coordination &amp; Communication <ul> <li>Ensure seamless communication between patients, healthcare providers, and administrative staff.</li> <li>Coordinate with the operations team to ensure an efficient and welcoming clinic environment.</li> <li>Assist in managing appointment scheduling, follow-ups, and patient reminders.</li> </ul> 5. Digital &amp; Administrative Support: <ul> <li>Utilize digital health tools and the clinic s electronic medical records (EMR) system to support patient interactions.</li> <li>Handle basic administrative duties, such as updating patient records and managing appointment schedules.</li> </ul> Understands, follows and supports all hospital infection control programs to ensure patient and staff safety.

Guest Relations Executive

Job Overview: We are seeking a proactive and DHA-licensed Physiotherapist to join our multidisciplinary team in a leading integrated diabetes center. This role is ideal for a dynamic healthcare professional interested not only in patient care, but also in setting up physiotherapy services from the ground up. The Physiotherapist will be responsible for designing and launching new programs and services, collaborating across departments, and contributing to holistic diabetes management strategies that enhance patient outcomes. Key Responsibilities: <ul> <li>Establish and develop the Physiotherapy Department, including workflow, documentation standards, clinical protocols, and service offerings. </li> <li>Design and implement custom healthcare and targeting diabetic complications such as neuropathy, joint issues, postural imbalances, and mobility restrictions. </li> <li>Offer and introduce innovative physiotherapy services to complement chronic disease management, especially for patients with Type 2 diabetes, obesity, or cardiovascular conditions. </li> <li>Conduct in-depth physical assessments and deliver individualized treatment plans. </li> <li>Educate patients on therapeutic exercises, pain management techniques, posture correction, and physical activity guidelines tailored to their diabetic condition. </li> <li>Collaborate with physicians, dietitians, podiatrists, and behavioral health professionals in a multidisciplinary care model. </li> <li>Monitor patient progress and adjust plans as needed to ensure optimal outcomes. </li> <li>Maintain detailed patient records in accordance with DHA regulations and clinic standards. </li> <li>Participate in quality improvement initiatives and clinical audits. </li> <li>Train support staff or junior team members if required. </li> <li>Stay updated on best practices in physiotherapy and chronic disease rehabilitation.</li> </ul>

Senior Physiotherapist - DHA License

Join GluCare and explore 16   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.