Urwah Admin

GN Group

The GN Group is a global leader in intelligent audio solutions, dedicated to enhancing the way people hear and communicate. With a focus on innovation, the company offers a range of products and services across various sectors, including hearing aids, gaming audio, and enterprise solutions. GN Group is committed to sustainability and corporate responsibility, striving to create a positive impact in the communities it serves.

<div>Position Overview
To provide audiological and technical support to customers through hearing aid fitting assistance and providing product information and troubleshooting assistance for current and discontinued product lines and multiple software platforms.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
<ul><li>Technical support for current and discontinued product lines including answering hearing aid fitting questions, providing product information and troubleshooting assistance, and solving software/hardware issues on multiple software platforms using varied programming interfaces.
</li><li>Interaction with Customer Service, Quality Engineering, Product Management, Research and Development, Software Engineering and Sales to ensure quality and customer satisfaction.
</li><li>Report software and product discrepancies to local Product Management. In conjunction with Product Management, escalate any discrepancies to Global Audiology, Software Engineering, Research &amp; development or Quality Engineering, and assist in resolving such matters.
</li><li>In conjunction with local training teams and product management, conduct internal product and software training.
</li><li>Work as member of Sales/Training/Customer Service/Technical Support team to optimize sales efforts.
</li><li>Document customer interactions in systems designated by the company.
</li><li>Act as audiologic support and training resource for internal and external customers when needed.
</li><li>Maintain current knowledge through continuing education regarding audiologic, amplification and computer hardware/software issues.
</li><li>Complete all product related training as directed by technical support management to stay current on new product releases across channels.
</li><li>Short-term technical projects.
</li></ul>Competencies (Knowledge and Skills needed for this position.)
<ul><li>Excellent verbal, written communication and interpersonal skills
</li><li>Strong fitting and dispensing skills
</li><li>Excellent organizational skills with careful attention to detail and timely follow-through
</li><li>Demonstrated troubleshooting ability and creative thinking strategies
</li><li>Ability to cover and shift between a multitude of tasks
</li><li>Strong Microsoft Office Suite and computer skills
</li><li>Follow all company and department policies and procedures.
</li><li>Meet all performance and behavior expectations outlined in the company performance appraisal and / or communicated by management.
</li><li>Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
</li><li>Follow good safety practices in all activities.
</li><li>Establish and maintain positive and productive work relationships with all staff, customers and business partners.
</li><li>Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities.
</li><li>Take personal initiative for technical and professional development.
</li><li>Safeguard sensitive and confidential Company information.
</li></ul>Desired Qualifications
Required Education (if necessary):
<ul><li>Masters or Doctoral degree in Audiology
</li></ul>Experience:
<ul><li>State Licensure, CCC-A, or equivalent
</li><li>2 + yrs experience in clinical Audiology and Hearing Instrument Dispensing
</li><li>Experience with GN products preferred
</li><li>Hearing aid manufacturing and/or industry experience preferred
</li></ul>Travel (if necessary):
<ul><li>Up to 10% travel
</li></ul>Other Information
Working Environment:
Home Office or Open Environment
Physical Demands:
Sitting, Typing, Phone
Position Type and Expected Hours of Work:
Full-time, eight hours a day, five days a week
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Us
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. 
<div> 
What We Offer
 
We value our employees and offer competitive wages and benefits including:
 
<ul><li>Generous Benefits including PTO and Paid Holidays
</li><li>401k with Company match
</li><li>Paid Parental Leave &amp; Transition Back to Work Benefits
</li><li>Company HSA Contributions
</li><li>Discounted GN Group products
</li></ul></div>We encourage you to apply
Even if you don&rsquo;t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more &amp; be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.</div>

Aud Fitting Support Advisor - Remote

<div>Position: Territory Sales Manager/ Key Accounts
Reports to Title: Sales Director, Key Retail Accounts
Department/Division: Sales
Primary Work Location: Florida
Job Code/Classification : Salary, Exempt
Position Overview
The Territory Sales Manager is responsible for driving sales growth and increasing net hearing instrument market share by developing and maintaining strong relationships with hearing care professionals across the assigned territory.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
<ul><li>Consistently achieve or exceed monthly, quarterly, and annual net sales quotas for hearing instruments.
</li><li>Travel within the assigned territory, including regular in-person visits and overnight travel.
</li><li>Execute a strategic territory business plan to achieve revenue and market share growth.
</li><li>Maintain expert-level knowledge of products and accessories to support consultative sales conversations.
</li><li>Accurately document all customer interactions, sales activities, and follow-ups in Salesforce CRM.
</li><li>Proactively engage customers to resolve any quality or service issues.
</li><li>Serve as the primary point of contact for hearing aid centers in the assigned region.
</li><li>Complete appropriate sales and corporate reporting requirements in a timely fashion.
</li><li>Represent at customer events and conferences as a subject matter expert.
</li><li>Demonstrate effective communication and presentation skills when presenting GN technology.
</li><li>Operate independently within the territory, effectively managing time, travel, and priorities to maximize customer engagement and sales results.
</li><li>Develop customer-facing presentations and deliver engaging product demonstrations, trainings, and educational sessions for hearing healthcare professionals.
</li></ul>Competencies (Knowledge and Skills needed for this position.)
<ul><li>Must have excellent computer skills and be proficient using Excel, PowerPoint, Word, and Access.
</li><li>Must have experience with database management Follow the HR policy including all company and department policies and procedures.
</li><li>Exemplary platform skills.
</li><li>Follow good safety practices in all activities.
</li><li>Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
</li><li>Take personal initiative for technical and professional development.
</li><li>Safeguard sensitive and confidential Company information.
</li></ul>Desired Qualifications
Preferred Education: Bachelor&rsquo;s degree required; Doctor of Audiology (AuD) preferred . 
Experience:
<ul><li>3+ years of medical device or healthcare industry sales experience required.
</li><li>Clinical audiology or hearing healthcare experience preferred.
</li><li>Proven record of achieving or exceeding sales goals and territory growth objectives.
</li></ul>Travel: Up to 75%
Direct reports: None
Indirect reports: None
Working Environment: Field Based
Physical Demands: Must be able to lift 15lbs at a time, sitting, walking, standing
Position Type and Expected Hours of Work: Salaried position, Monday &ndash; Friday but may have evening requirements at times.
About Us
<div>At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
 
 
What We Offer
 
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
 
<ul><li>Generous Benefits including PTO and Paid Holidays
</li><li>401k with Company match
</li><li>Paid Parental Leave &amp; Transition Back to Work Benefits
</li><li>Company HSA Contributions
</li><li>Free Hearing Aids for Family Members
</li></ul></div>We encourage you to apply
Even if you don&rsquo;t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more &amp; be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
Pay Transparency Notice:
Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company&rsquo;s success. Depending on your work location, the annual base pay for this position may range from $80,000 to $100,000 and the total annual compensation, including at-plan commissions, may be around $150,000 to $170,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Territory Sales Manager/Key Accounts - Florida

Join GN Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GN Group

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Aud Fitting Support Advisor - Remote

Territory Sales Manager/Key Accounts - Florida