Qureos Mentor

GoHealth Urgent Care

<div>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.<div>
Job Description</div><div><div><div><div>
Department: Clinical Services: Provider
Entity: Team members affiliated with Joint Ventures
Job Relationships
Responsible to: Medical Director, Associate Medical Director
Assignments received from: Medical Director, Associate Medical Director
Positions supervised: None
Job Summary
Physicians independently perform a wide variety of clinical services including treatment of acute episodic conditions such as sore throats, colds, flu-like symptoms, cuts, sprains and minor infections and are also responsible for selecting and utilizing appropriate diagnostics and/or therapeutic procedures for patients.
Job Requirements
Education<ul><li>Graduate of an accredited medical school required</li></ul>
Work Experience<ul><li>
2-5 years of post-residency clinical experience required</li><li>
Minimum 18 months experience in applicable practice setting required</li><li>
Adult and pediatric practice experience strongly preferred</li></ul>
Required Licenses/Certifications<ul><li>Board Certified or Board Eligible by an ABMS member board or AOA specialty board in Family Medicine or Emergency Medicine</li><li>Active state medical licensure</li></ul>
Additional Knowledge, Skills and Abilities Required<ul><li>Experience in an Urgent Care or Emergency Medicine setting</li><li>Applicable office procedures including but not limited to suturing, splinting, etc.</li></ul>
Additional Knowledge, Skills, and Abilities Preferred<ul><li>Knowledge and experience with Electronic Medical Records</li><li>Ability to be attentive with strong listening skills</li><li>Strong communication and customer service skills</li></ul>
Essential Functions
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job&rsquo;s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Job Responsibilities include:<ul><li>
Examining and treating patients</li><li>
Taking patients&rsquo; medical histories</li></ul><ul><li>
Ordering and interpreting diagnostic tests and X-rays</li><li>
Making diagnoses and prescribing medications</li><li>
Treating minor injuries that may require sutures, splints, or casting</li><li>
Recording progress notes for follow-up patients</li><li>
Educating and counseling patients</li><li>
Ordering and/or carrying out therapy with patients</li><li>
Giving vaccinations, and referring patients to additional care</li><li>
Supervising GoHealth PA/NPs remotely when cases are presented to you for supervision</li><li>
Act as a Collaborating Physician for up to four PA/NPs in the credentialing process, including signoff of the PA/NPs delineation of privileges (DOP)</li><li>
Each provider will work an anticipated eight (8) or twelve (12) hours per shift</li><li>
All other duties as assigned</li></ul>
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
</div></div></div></div>Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. 
 
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</div>

Physician

<div>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.
JOB SUMMARY 
Responsible for all operations, including P&amp;L responsibility, for assigned Urgent Care Center(s) in a region including staffing, financial, clinical and administrative performance and project management to achieve maximum performance and expense control. Establishes work procedures and standards to improve center operation efficiencies and effectiveness and provide recommendations for strategic planning for center operations budgeting, revenue planning, and volume for assigned centers. Works directly with leadership, providers, clinic team members, corporate resources and partners to achieve high quality care, exceptional service and financial goals.
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
JOB REQUIREMENTS:
 
Education<ul><li>
High School Diploma or Equivalent</li><li>
Bachelor's Degree in a related discipline preferred</li></ul>
Work Experience<ul><li>
3+ years of operations management experience required.</li><li>
4+ years of management experience in a medical or healthcare environment preferred</li><li>
2+ years experience managing multiple sites preferred.</li></ul>
Required Licenses/Certifications<ul><li>
Valid State Driver&rsquo;s License</li><li>
Must pass MVR background check</li><li>
Valid State Driver&rsquo;s License</li><li>
Must pass MVR background check</li></ul>
Additional Knowledge, Skills and Abilities Required
<ul><li>Ability to bring the GoHealth vision and mission to life and show team members how their work connects to them.</li><li>The ability to set goals and communicate a plan of action.</li><li>The skill to empower team members to deliver results.</li><li>Possessing bias towards action while managing risk.</li><li>The ability to accomplish a task with concern for all the areas involved.</li><li>The ability to communicate information through written and verbal means.</li><li>The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li>The ability to provide customer service to patients and other customers.</li><li>The ability to cope with and adapt to uncertainty, deal with risk, and exercise good judgment based on available information.</li><li>The ability to effectively plan and delegate the work of others.</li><li>Knowledge of health care compliance policies, practices and systems. This includes the ability to apply this knowledge to general work situations.</li></ul>
Core Competencies:
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. 
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. 
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. 
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. 
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. 
ESSENTIAL FUNCTIONS:
<ul><li>Responsible for P&amp;L of assigned centers within a region including appropriate staffing levels for Medical Assistants, Radiology Technologists, and other center operations staff; includes, but not limited to oversight and primary responsibility for the staffing model and scheduling,</li><li>Ensure proper development of talent pipeline, in collaboration with talent acquisition, to interview and strategically hire new team members to increase quality of hire and provide appropriate staffing options for each assigned center.</li><li>Responsible for team management activities, including but not limited to staffing, training, performance evaluations, tracking and approving timecards and time-off request, etc.</li><li>Responsible for achieving and exceeding budget targets for each assigned center and region by managing and reducing operational expenses, achieving maximum staff productivity and monitoring team member overtime goals.</li><li>Maintain strict confidentiality for EMR, medical records and other patient and team member data, as required per compliance and regulatory rules and expectations.</li><li>Ensures payroll is processed accurately and timely and ensure scheduling is accurate for the assigned market area.</li><li>Responsible for revenue and volume targets for each assigned center and region and to establish a positive community presence</li><li>Work in partnership with the Marketing team to maximize marketing effort/spend and increase visibility and a positive community presence for the centers.</li><li>Build and maintain visibility in the community; identify outreach possibilities and partner with the Marketing and Business Development teams to drive volume and establish a positive community profile for the centers in the market and identify local business opportunities that will support the referral base.</li><li>Oversee site maintenance and ensure the centers have access to the appropriate resources; manage vendor/supplier relationships and may be required to review and approve supply orders as needed.</li><li>Prioritize work activities and develop guidelines and implement center operation policies and procedures.</li><li>Manages performance across all designated centers and region report out bi-monthly KPI meetings with market leadership, and direct with Team Leaders, clinical leadership on metric improvement.</li><li>Ensure high quality patient care is provided; follow up with patients escalated customer service regarding quality-of-care concerns.</li><li>Responsible for building an effective team of Team Leaders within the market; responsible for coaching and supporting Team Leaders, including identifying strengths and areas for development, and fostering a nurturing environment that strengthens the GoHealth Urgent Care culture</li><li>Enhances market operations by supporting all cross-market initiatives; provide guidance and best practices, ensure timelines are met, and develop and implement cross market processes and procedures.</li><li>Collaborate with other markets to collect information, share best practices across markets, develop training plans, and capture data to track and monitor progress.</li><li>Responsible for managing market-wide initiatives, including project management and outcome assessment.</li></ul>
Other duties as assigned.
Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. 
 
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</div>

Manager, Regional Operations

Join GoHealth Urgent Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GoHealth Urgent Care

ABOUT_COMPANY

Physician

Manager, Regional Operations