Qureos Mentor

GOGOX

<div>We are seeking a dynamic and flexible operations leader to manage and scale transportation operations in India. The ideal candidate will bring data-driven decision-making and hands-on ground expertise to deliver operational efficiency, client satisfaction, and business growth. While FTL experience is a plus, we welcome candidates with relevant experience in mobility, logistics, or transportation operations who have consistently driven KPIs and efficiency improvements.Key Responsibilities
What you will deliver
Operations &amp; Ground Leadership<ul><li>
Lead daily operations in the assigned region, ensuring service excellence and quick resolution of ground-level challenges.</li><li>
Manage, coach, and build a high-performing operations team.</li><li>
Collaborate with partners, drivers, and stakeholders for seamless execution.</li><li>
Travel up to 50% of the time to monitor ground operations and engage stakeholders.</li></ul>
P&amp;L Ownership &amp; Performance Management<ul><li>
Own and manage the P&amp;L for assigned accounts, balancing revenue growth and cost efficiency.</li><li>
Define, monitor, and improve key metrics (on-time performance, utilization, cost per trip, etc.).</li><li>
Apply data-driven insights to optimize operations and resource allocation.</li></ul>
Client &amp; Stakeholder Engagement<ul><li>
Build and maintain strong client relationships with a focus on long-term trust and retention.</li><li>
Serve as the escalation point for clients and internal stakeholders.</li><li>
Work cross-functionally (Sales, Finance, Technology, Compliance) to align on business outcomes.</li></ul>
Strategy, Expansion &amp; Process Excellence<ul><li>
Contribute to India-wide expansion strategy, identifying opportunities in new markets.</li><li>
Lead process improvement and standardization initiatives for efficiency and scalability.</li><li>
Provide operational insights and recommendations to leadership for continuous innovation.</li></ul>
Leadership Contribution<ul><li>
Be an active contributor to the India leadership team.</li><li>
Balance strategic priorities with on-the-ground execution.</li><li>
Drive a culture of agility, accountability, and continuous improvement.</li></ul>
Who You Are<ul><li>
Bachelor&rsquo;s degree in Business, Supply Chain, or related field (MBA preferred but not mandatory).</li><li>
5+ years of experience managing operations in transportation, mobility, or logistics with proven results in KPI/metrics-driven performance.</li><li>
Strong P&amp;L management and operational leadership experience.</li><li>
Data-driven mindset with practical ground-level understanding.</li><li>
Flexible, dynamic leader with strong communication and stakeholder management skills.</li><li>
Ability and willingness to travel up to 50% of the time.</li></ul>
What We Offer<ul><li>
Opportunity to shape and scale a high-growth transportation business in India.</li><li>
End-to-end ownership of operations, KPIs, and P&amp;L.</li><li>
Strategic exposure and collaboration with senior leadership.</li></ul>
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Operations Manager

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Operations Manager