Qureos Mentor

Golden 1 Credit Union

TITLE: Data Solutions Analyst
 STATUS: Exempt
 REPORTS TO: Sup - Service Operations Data Solutions
 DEPARTMENT: Operations Continuous Improvement
 JOB CODE: 11399
 PAY RANGE: $77,500.00 - $79,000.00 Annually
 
GENERAL DESCRIPTION: 
The Data Solutions Analyst will provide data-driven technical support by serving as liaison to operations processes while working within our data warehouse to ensure exceptional member service. The core function of the analyst will be exploratory data analysis to present custom and visually appealing data-driven insights targeted at efficiency, discernment, and cost avoidance. This role will work on moderately complex, high impact, and high visibility business projects by presenting predictive options as well as prescriptive actions to everyone from front-line associates to senior executives. This position requires aptitude, attention to detail, cross-discipline collaboration, with a skillset focus on knowledge discovery via the data warehouse.
 
TASKS, DUTIES, FUNCTIONS: 
1. Demonstrate understanding of data and KPI’s while holding oneself and others accountable to Golden 1 principles of member commitment to service excellence.
 2. Understands and utilizes Golden 1 data warehouse model to write, maintain, and deploy custom T-SQL scripts primarily, but not exclusively, via Microsoft SSMS.
 3. Conduct exploratory data investigation resulting of the interplay between operational process and source data representation, implementing code changes and quality controls as necessary.
 4. Interpret and synthesize ad hoc data requests originated from business partners, teasing out precise verbiage and root cause to provide accurate and tailored quantitative guidance.
 5. Develop and curate custom data sets for inspired and poignant Power BI data visualizations that are effective at every level of the organization.
 6. Build relationships and think critically about people, process, and technology to identify areas for streamlining and improvement.
 7. Embody and promote integrity of the Golden 1 data governance strategy, partner with our IT and Data Warehouse teams to provide research and support at each level of the ETL process.
 
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
 1. Effective oral and written communication skills required to assist other staff, constructively follow-up on member inquiries, communicate clearly with management, and perform other related tasks.
 2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
 
ORGANIZATIONAL CONTACTS & RELATIONSHIPS: 
1. INTERNAL: All business units and departments as needed.
 2. EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.
 
QUALIFICATIONS:1. EDUCATION: 
<ul>
<li>Bachelor’s degree in related field with a data-centric curriculum preferred (Math, Computer Science, Statistics, etc.)</li>
</ul>
2. EXPERIENCE: 
<ul>
<li>Minimum 1-5 years of hands-on experience or demonstrable attitude/aptitude/technical equivalent.</li>
</ul>
3. KNOWLEDGE / SKILLS: 
<ul>
<li>Must pass programming technical assessment of candidate’s choice – most common are SQL, R, or Python though other languages will be considered.</li>
<li>Must pass Microsoft Excel technical assessment.</li>
<li>Thrives when multitasking and works best in a dynamic environment with high visibility projects and timelines with varying urgency and ownership deadlines.</li>
<li>Naturally inquisitive with an innate patience and attention to detail</li>
<li>Demonstrates reliable and on-time attendance within a hybrid work environment.</li>
<li>Passion for creating appealing visualizations within the Microsoft suite of products that drive home the results of your analysis.</li>
<li>Communicates in a clear, concise, and timely manner and operates effectively as a team player.</li>
<li>Committed to self-directed, on the job technical skill progression with assistance from and within a community of Data Analysts that are all working in a rapidly evolving field.</li>
<li>Demonstrated understanding of BI concepts and proven success in working with different technology (including new software tools and systems implementations) and able to learn, set up and champion new and best-in-class approaches.</li>
<li>Experience in building best practices and influencing BI system and data architecture to allow for, build or optimize key data correlations within and across business functions.</li>
<li>Advanced skills in Microsoft Excel or Google Sheets.</li>
</ul>
PHYSICAL REQUIREMENTS: 
1. Prolonged sitting throughout the workday with occasional mobility required.
 2. Corrected vision within the normal range.
 3. Hearing within normal range. A device to enhance hearing will be provided if needed.
 4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
 
LICENSES / CERTIFICATIONS: 
N/A
 #LI-Hybrid
 THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
 REV. 10/24/2025

Operations Continuous Improvement - Data Solutions Analyst

TITLE: EMPLOYEE RELATIONS SPECIALIST
 STATUS: EXEMPT
 REPORTS TO: MGR - HR OPERATIONS
 DEPARTMENT: HR - EMPLOYEE RELATIONS
 JOB CODE: 11784
 PAY RANGE: $70,400.00 - $85,000.00 ANNUALLY
 
GENERAL DESCRIPTION: 
The Employee Relations (ER) Specialist is a critical role in supporting employees and ensuring the smooth operation of the Employee Relations team. Acting as a key point of contact, this role provides guidance on various, HR matters while handling employee inquiries and managing complaint resolution. The ER Specialist works closely with HR Business Partners, contributing to organizational growth by creating a positive and inclusive work environment and driving key HR initiatives forward.
 
TASKS, DUTIES, FUNCTIONS: 
1. Deliver exceptional HR service and act as a strategic partner to the Employee Relations team and organizational leaders offering proactive solutions and process improvements.
 2. Address employee concerns and resolve conflicts through thorough investigations, ensuring fair and consistent outcomes.
 3. Provide coaching and guidance to managers and employees to support performance improvements and achieve organizational goals including disciplinary documentation review and approval.
 4. Conduct Climate Checks and Stay Interviews to provide actionable insights to HR Business Partners, addressing development needs and aligning with strategic initiatives.
 5. In partnership with the HR Business Partners, utilize investigation outcomes to support training for early remediation.
 6. Lead new hire orientations, ensuring a seamless onboarding process, completing HR documentation, and communicating key HR messages.
 7. Stay informed of evolving federal and local legislation affecting HR functions, ensuring compliance and maintaining accurate employee records. Regularly follow up on mandatory compliance training completion.
 8. Manage all off-boarding activities, including exit interviews and analysis of separation trends, sharing insights with HR Business Partners.
 9. Maintain and analyze personnel data, generate reports on key HR metrics and trends to guide decision-making.
 10. Ensures consistent application of policies and procedures by managing HR processes across all departments within the HR function.
 11. Support and participate in employee engagement activities, including action planning progress tracking and employee recognition programs.
 
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
 1. Prolonged sitting throughout the workday with occasional mobility required.
 2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
 3. Corrected vision within the normal range.
 4. Hearing within normal range.
 5. Ability to lift 15 lbs. may be required.
 6. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
 7. Ability to travel for business, as needed.
 
ORGANIZATIONAL CONTACTS & RELATIONSHIPS: 
1. INTERNAL: All levels of staff and management.
 2. EXTERNAL: Legal counsel and numerous vendors.
 
QUALIFICATIONS: 
1. EDUCATION: Bachelor’s degree in human resources or related field, or equivalent experience.
 2. EXPERIENCE: 3 + years of HR experience, preferable in an employee relations or leadership role.
 
3. KNOWLEDGE / SKILLS: 
<ul>
<li>Strong verbal and written communication skills with the ability to clearly articulate complex HR matters.</li>
<li>Excellent interpersonal and analytical skills, with commitment to maintaining confidentiality</li>
<li>Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities effectively.</li>
<li>A collaborative mindset with the flexibility to adapt to evolving organizational needs.</li>
<li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams & OneNote) and experience with HRIS platforms.</li>
</ul>
LICENSES / CERTIFICATIONS: 
PHR or SHRM-CP a plus.
 #LI-Hybrid
 THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.
 REV. 04/28/2025

HR - Employee Relations - Employee Relations Specialist

JOB TITLE: Member Service Specialist III
 DEPARTMENT: Branch Channel Delivery
 STATUS: Non- Exempt
 JOB CODE: 2401
 PAY SCALE: $23.50 - $23.50 Hourly
 
GENERAL DESCRIPTION: 
Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services.
 
TASKS, DUTIES, FUNCTIONS: 
1. Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
 2. Provides Golden 1 services to member, including but not limited to cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
 3. Assesses members needs while processing transactions.
 4. Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
 5. Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
 6. Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc.
 7. May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above.
 8. Activates alarm.
 9. Verifies signature cards in ECM (Enterprise Content Management).
 10. Check acceptance approval within assigned limits.
 11. Ensures confidentiality of all member and credit union information.
 12. Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions.
 13. Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed.
 14. Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members’ financial service needs to ensure members are provided with meaningful financial solutions.
 15. Mentors and advises MSSI’s and MSSII’s.
 16. Develops coaching and leadership skills by observation and training courses.
 17. Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system.
 18. Enroll members in the different channels that Golden 1 uses: online, mobile, etc.
 19. Refer member’s home lending/investment needs to the appropriate business partner through EnAct referrals.
 20. Process consumer loan applications and completes the fulfillment of loan when appropriate.
 21. Approves signature cards.
 22. Audits loan reports and provides coaching as needed to avoid future errors.
 23. Provide approvals based on authorized limits as assigned by the Branch Manager.
 24. Notarizes member documents (certification of trust, etc.).
 25. Collects medallion stamp request information and sends to MSS IV or above for approval.
 26. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
 
COMMUNICATION & INTERACTIONS: 
1. Interacts professionally with members.
 2. Communicates in a professional manner (proper grammar, punctuation and tone) in both written and verbal communication.
 3. Effective listener. Communicates with empathy.
 4. Associates member needs based on conversation to G1 products and services.
 5. Overcomes basic objection or resistance through conversation.
 6. Works as part of a team.
 7. Accepts constructive feedback positively and utilize it to help personal and professional development.
 8. Ability to have a consultative dialogue by asking effective questions and connecting to answer to solutions offered by G1.
 9. Communicates the ""why"", not just the ""how"" or ""what".
 10. Overcomes member objections and resistance with a calming and reassuring presence
 11. Demonstrates polished presentation skills, e.g.: Speaks clearly and confidently; Communicates in a clear and concise manner; able to convey complicated information in an understandable manner to the audience.
 12. Demonstrates networking skills, e.g.: Asks effective questions and processes answers; speaks with sincerity; uses positive language; makes friends—not contacts; follows-up on networking conversations.
 
ORGANIZATIONAL CONTACTS & RELATIONSHIPS: 
1. INTERNAL: Participates in team meetings. Frequent routine and complex verbal and written communication with the following departments: Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training, Loan Processing and Underwriting. Internal conversations are more research focused (e.g., fraud avoidance and account research)
 2. EXTERNAL: Frequent transaction related interactions and consultative conversations with members. Follows-up and initiates conversation with potential members identified at marketing and table events. May be required to sign-in outside vendors and visitors as needed.
 
QUALIFICATIONS: 
1. EDUCATION: High School or GED required.
 2. EXPERIENCE: Minimum two plus year of prior experience in a banker role at another financial institution or customer relationship building role preferred, plus and 1 year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred.
 
3. BEHAVIORS: 
<ul>
<li>Fosters a positive and engaging work environment. Treating others with courtesy and respect.</li>
<li>Inspires others through words and actions and embracing G1's mission, vision and core values.</li>
<li>Displays positive, outgoing, and empathetic attitude.</li>
<li>Punctual and reliable.</li>
<li>Results-orientated.</li>
<li>Takes on any task required to meet or exceed all team objectives.</li>
<li>Takes the initiative to identify, investigate and resolve member issues, including operational and support situations.\</li>
<li>Willingness and flexibility in taking on new responsibilities as business requires.</li>
<li>Willingness to learn and master new and emerging banking technology.</li>
<li>Presents Golden Services (Internal/External).</li>
<li>Assumes Positive Intent in all communication.</li>
</ul>
4. KNOWLEDGE/SKILLS: 
<ul>
<li>Functional: Excellent oral and written communication skills. Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products (consultative), deposit fulfillment (with Subshares) and Fulfillment, Deposit Services, Lending Services, employee handbook, Knowledge Base (G1 policies and procedures), cash handling, teamwork, and customer service.</li>
<li>Technical: Basic knowledge in the following systems/applications: Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, Bridger, Card @ Once, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager.</li>
<li>Proficient adding profiles and updating tasks, activities and notes in EnAct. Proficient in Maestro and LPQ.</li>
</ul>
PHYSICAL REQUIREMENTS: 
1. Prolonged standing throughout the workday. A teller stool is provided as may be needed.
 2. Ability to lift up to thirty pounds.
 3. Ability to frequently move about the branch to accomplish tasks.
 4. Corrected hearing within normal range. A telephone device to enhance hearing will be provided if needed.
 5. Corrected vision in the normal range.
 6. Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including an adding machine and typewriter, if needed.
 
LICENSES/CERTIFICATIONS: 
Certified Notary Public, if required for specific branch.
 
THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
 REV. 12/2/2025

Arden Town Branch - Member Service Specialist III (Full-Time)

JOB TITLE: Member Service Specialist II
 DEPARTMENT: Branch Channel Delivery
 STATUS: Non- Exempt
 JOB CODE: 2201
 PAY SCALE: $21.50 - $21.50 Hourly
 
GENERAL DESCRIPTION: 
Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services.
 
TASKS, DUTIES, FUNCTIONS: 
1. Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
 2. Provides Golden 1 services to member, including but not limited to cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
 3. Assesses members needs while processing transactions.
 4. Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
 5. Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
 6. Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc.
 7. Assists MSS III and above with open and close responsibilities, as needed.
 8. Activates alarm.
 9. Verifies signature cards in ECM (Enterprise Content Management).
 10. Check acceptance approval within assigned limits.
 11. Ensures confidentiality of all member and credit union information.
 12. Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions.
 13. Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed.
 14. Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members’ financial service needs to ensure members are provided with meaningful financial solutions.
 15. Mentors and advises MSSIs.
 16. Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system.
 17. Enroll members in the different channels that Golden 1 uses: online, mobile, etc.
 18. Refer lending needs to MSS III and/or business partner.
 19. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
 
COMMUNICATION & INTERACTIONS: 
1. Interacts professionally with members.
 2. Communicates in a professional manner (proper grammar, punctuation and tone) in both written and verbal communication.
 3. Effective listener.
 4. Communicates with empathy.
 5. Associates member needs based on conversation to G1 products and services.
 6. Overcomes basic objection or resistance through conversation. Works as part of a team.
 7. Accepts constructive feedback positively and utilize it to help personal and professional development.
 8. Ability to have a consultative dialogue by asking effective questions and connecting to answer to solutions offered by G1. Communicates the ""why"", not just the ""how"" or ""what".
 9. Overcomes member objections and resistance with a calming and reassuring presence"
 
ORGANIZATIONAL CONTACTS & RELATIONSHIPS: 
1. INTERNAL: Participates in team meetings. Frequent routine verbal and written communication with the following departments: Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training.
 2. EXTERNAL: Frequent transaction related interactions and consultative conversations with members. May be required to sign-in outside vendors and visitors as needed.
 
QUALIFICATIONS: 
1. EDUCATION: High School or GED required.
 2. EXPERIENCE: Minimum one plus year of prior experience in a cash handling service oriented role and 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred.
 
3. BEHAVIORS: 
<ul>
<li>Fosters a positive and engaging work environment. Treating others with courtesy and respect.</li>
<li>Inspires others through words and actions and embracing G1's mission, vision and core values.</li>
<li>Displays positive, outgoing, and empathetic attitude.</li>
<li>Punctual and reliable.</li>
<li>Results-orientated.</li>
<li>Takes on any task required to meet or exceed all team objectives.</li>
<li>Desire to take the initiative to identify, investigate and resolve member issues, including operational and support situations.</li>
<li>Willingness and flexibility in taking on new responsibilities as business requires.</li>
<li>Willingness to learn and master new and emerging banking technology.</li>
<li>Presents Golden Services (Internal/External).</li>
<li>Assumes Positive Intent in all communication.</li>
</ul>
4. KNOWLEDGE/SKILLS: 
<ul>
<li>Functional: Excellent oral and written communication skills. Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products (consultative), fulfillment (with Subshares) and deposit services, employee handbook, Knowledge Base (G1 policies and procedures), cash handling, teamwork, customer service.</li>
<li>Technical: Basic knowledge in the following systems/applications: Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, Bridger, Card @ Once, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager.</li>
<li>Proficient adding profiles and updating tasks, activities and notes in EnAct. Proficient in Maestro.</li>
</ul>
PHYSICAL REQUIREMENTS: 
1. Prolonged standing throughout the workday. A teller stool is provided as may be needed
 2. Ability to lift up to thirty pounds.
 3. Ability to frequently move about the branch to accomplish tasks.
 4. Corrected hearing within normal range. A telephone device to enhance hearing will be provided if needed.
 5. Corrected vision in the normal range.
 6. Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including an adding machine and typewriter, if needed.
 
LICENSES/CERTIFICATIONS: 
None
 
THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
 REV. 12/2/2025

Oakhurst Branch - Member Service Specialist II (Part-Time)

Join Golden 1 Credit Union and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Golden 1 Credit Union

About Company

Operations Continuous Improvement - Data Solutions Analyst

HR - Employee Relations - Employee Relations Specialist

Arden Town Branch - Member Service Specialist III (Full-Time)

Oakhurst Branch - Member Service Specialist II (Part-Time)