Qureos Mentor

Goodwill Greater Milwaukee & Chicago

<div>Starting rate at $15.00 per hour!

Ask about our Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.

Production: 
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us. Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor. They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission. In our production area, you never know what you may come across! It's like discovering 
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.

Donation Attendant: 
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations. They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.

Sales Floor Associates: 
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for. They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations. Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.

Cashier: 
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job. Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.

Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.
<h3 class="jobSectionHeader">
Amazing Reasons</h3>
<ul><li>Flexible scheduling so you can have a life.</li>
<li>No extended hours for the holiday season so you are able to enjoy time with your family and friends!</li>
<li>Career growth opportunities through our specialized training and development, including customer service training.</li>
<li>A guaranteed ten thousand steps to keep you active and healthy!</li>
<li>20% store discount on purchases</li>
<li>Early access to your wages</li>
<li>Never the same day (or the same donation) twice! 
</li>
<li>Once hired, refer your friends to add more money to your pocket after they complete their probationary period!</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul><li>One year of customer service, retail, or production experience is preferred.</li>
<li> Must be able to stand, bend, and reach for the duration of your shift while maintaining a 
customer service mindset.</li>
<li>Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and 
maintain customer service standards when interacting with donors.</li>
</ul>
When determining placement within the salary range for this position Goodwill Greater Milwaukee &amp; Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)</div>

Team Member

<div>Starting rate at $15.00 per hour!

Ask about our new Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits.

Production: Are you goal oriented and do you love to be challenged? If so, we want you to work with us. Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor. They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines and to maximize the amount of money that goes to our mission. In our production area you never know what you may come across! It&rsquo;s like Christmas every day!

Donation Attendant: Do you love a fast paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations. They help keep the production area organized by sorting donations as they come in.

Sales Floor Associates: If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they&rsquo;re looking for. They also are ambassadors for Goodwill and answer questions that customers may have about Goodwill or our donations.

Cashier: Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers. accurately ringing up sales transactions and letting our customers know they helped someone get a job.

Goodwill of Southeastern Wisconsin and Metropolitan Chicago is a people driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work can transform your life and the lives of others.
<h3 class="jobSectionHeader">
Amazing Reasons</h3>
<ul><li>Flexible scheduling so you can have a life.</li>
<li>No extended hours for the holiday season so you are able to enjoy time with your family and friends!</li>
<li>Career growth opportunities through our specialized training and development.</li>
<li>A guaranteed ten thousand steps to keep you active and healthy!</li>
<li>20% store discount on purchases</li>
<li>Never the same day (or the same donation) twice! 
</li>
<li>Once hired, refer your friends to add more money to your pocket after they complete their probationary period!</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul><li>One year of retail or production is preferred.</li>
<li>Must be able to stand, bend and reach for the duration of your shift.</li>
<li>Donation Attendants must be able to lift, push and pull a minimum of 50 pounds.</li>
</ul>
When determining placement within the salary range for this position Goodwill Greater Milwaukee &amp; Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)</div>

<div>The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations. Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals. Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.

RESPONSIBILITY LEVEL:

Understand and abides by policies, procedures and programs. Typically works on projects and tasks that span 1 day - 3 months.

PRINCIPAL DUTIES:

1. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities. Follows through on learning, skill building, and practice necessary to adapt to change.

2. Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers. Work that exceeds routine comes with detailed instructions.

3. Technical Skill: Basic knowledge of discipline's procedures and methods. Understands and applies the fundamentals of customer service. Able to respond to routine requests.

4. Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedule and interest permit.

5. Maximize the value of all donated goods and maintain production and store environment standards.

6. Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.

7. Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations.

8. Assist with hiring process of associates; complete phone screens and training as needed.

9. Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.

10. Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.

11. Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.

12. Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation.

13. Consistently communicate and implement policies and procedures, reporting concerns to leadership.

14. Plan and organize work assignments to increase customer service and protect assets.

15. Responsible for completing other duties/responsibilities as assigned. 


REQUIREMENTS:

1. Two years of supervisory experience preferred.

2. Ability to complete and retain forklift certification.

3. Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.

4. Must have working phone that allows for communication accessibility. 


CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

When determining placement within the salary range for this position Goodwill Greater Milwaukee &amp; Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)</div>

Retail Supervisor

<div>The Assistant Director Uniform Services is responsible for directing the daily purchasing, issue and inventory operations in support of the Uniform Issue operations at Goodwill Great Lakes. This position ensures the uniform issue inventory is maintained in accordance with contract requirements.

RESPONSIBILITY LEVEL:

Implements strategy for all NAVSTA Great Lakes Food Service and Logistic contracted requirements Oversees daily operations, directs staff in the development and implementation of departmental policies, procedures and programs. Maintains operating budget and manages expenses. Communicates budgetary performance. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems.

PRINCIPAL DUTIES:

1. Leading and Developing Talent: Manages departmental structure, development and training of staff. Actively networks and sources for positions within the team.

2. Project and Change Management: Plans and manages projects and improvement initiatives of moderate to high complexity related to departmental function. Manages change with direct reports (if applicable) and participates in the leadership coalition that supports the change.

3. Community Engagement: Champions and engages with community relations efforts, links outcomes to employee engagement.

4. Provide oversight and management of the Uniform Issue Services contracted supply and support. Accountable for the proper maintenance of all government provided property and equipment. Ensures the Uniform Issue inventory is maintained in accordance with contract requirements. Ensure supplies are available to support daily operations and contingences requirements.

5. Maintain a daily line of communications with the Uniform Issue Department Head and all other customers. Maintain a proactive approach to potential problems and keep customers advised at all times. Respond to customer needs and concerns; seek ways to con

6. Direct daily purchasing, issue and inventory operations in support of Uniform Issue Great Lakes. Direct scheduled and spot inventories and dispose of excess, obsolete uniform items. Ensure directors/management are notified of unusual supply usage, ensure

7. Monitor and validate staff payroll records for accuracy.

8. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Associates Degree or experience equivalency, and a minimum 5 years' experience.

2. A REAL ID-compliant driver&rsquo;s license is required for access to the naval base and for employment. Candidates must provide proof of this identification. Minimum of interim secret clearance required.

3. Thorough knowledge of DOD and Navy Supply Systems.

4. Must be highly proficient with personal computer applications and thorough knowledge of Purchasing and Accounting system applications. Full understanding of the MS Office family of applications. Should also be familiar with Visio.

5. Familiar with the following government Programs/Web Based applications: SERVMART/HAZMART, FEDLOG, DOD EMALL, and WARFIGHTER.

LEADERSHIP COMPETENCIES:

1. Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization.

2. Courage: Demonstrates the ability to deliver a difficult message and say &quot;no&quot; when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.
CORE CULTURALCOMPETENCIES:

1. Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.

2. Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team's activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.

3. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.

4. Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.

5. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.

6. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team's work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.

PHYSICAL/SENSORY DEMANDS:

Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(SEW)</div>

Assistant Director Uniform Services

Join Goodwill Greater Milwaukee & Chicago and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Goodwill Greater Milwaukee & Chicago

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Retail Supervisor

Assistant Director Uniform Services