Urwah Admin

GovCIO

<div>Overview:
<div>
GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On &ndash; Internal (SSOi), Single Sign-On &ndash; External (SSOe), Electronic Signature (eSig), Authorization Management Service (AMS), and Compliance Audit and Reporting (CAR). This position is 100% remote within the United States.</div>
Responsibilities:
<div>
The Help Desk Analyst responsibilities include:</div><ul><li>
Identify, diagnose, and resolve help desk tickets escalated from Tier 2 help desk staff</li><li>
Collaborate with Tier 3 Subject Matter Experts (SMEs) to resolve and document their fix</li><li>
Assist the Operations &amp; Maintenance (O&amp;M) team to liaison with application development teams and IAM partners during outages and periods of degradation</li><li>
Develop help desk process documentation</li><li>
Develop help desk knowledge artifacts</li><li>
Prepare, generate, and submit weekly Help Desk Report</li><li>
Perform reviews of end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff</li><li>
Maintain project, data center, and help desk documentation, including knowledge-based articles stored on Project SharePoint site, JIRA, GitHub, and the ServiceNow</li><li>
Maintain email distribution lists and send out maintenance notifications for IAM SSOi, SSOe, and MPI Partners</li><li>
Provide general support to the VA Help Desk Lead to include generating help desk reports, maintaining content on SharePoint sites and ServiceNow application, and end user/help desk training session planning and coordination</li></ul>
Qualifications:
<div><b>
Required Skills and Experience</b><b>:</b></div><ul><li>
Bachelor's with 2 - 5 years (or commensurate experience), 8 years of additional relevant experience may be substituted for education<br>
<ul><li>
Bachelor&rsquo;s degree in business or technical discipline</li></ul></li><li>
Competency in MS Word, MS Excel, MS SharePoint, JIRA, GitHub, and ServiceNow</li><li>
Good communications, analytical, and writing skills</li><li>
Ability to work independently within a team-oriented environment</li></ul><div><b><br>
Clearance Required</b>: Ability to obtain and maintain a Suitability/Public Trust clearance.</div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?<br>
<br>
<b>We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div><br>
</div><div>Posted Pay Range</div><div></div><div><br>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $75,000.00 - USD $90,000.00 /Yr.</div>

Help Desk Analyst (Remote)

<div>Overview:
<div>
GovCIO is currently hiring for a UI/UX Designer to support the VR&amp;E PSES contract involved in updated the VA.gov web site. This position will be fully remote within the United States.</div>
Responsibilities:
<div>
Develops and implements user interface wireframes and mockups using Figma, Storybook, which houses a comprehensive design system library, focusing on robust application features built in React with REST/SOAP APIs and other established backend services. Participates in system planning and the development deployment process while ensuring adherence to software compliance and testing standards. Responsible for overseeing the frontend design processes, establishing user guidelines, and conducting Veteran-centered research sessions to address questions regarding feature intentions, the information architecture, and adherence to auditable 508 compliances.</div><br>
<div></div><ul><li>
Collaborate with developers to ensure seamless project execution, focusing on high-quality user interfaces and adherence to timelines.</li><li>
Mentor and lead the design team, promoting a culture of continuous learning and excellence in UX/UI design practices.</li><li>
Develop and uphold UX design best practices, ensuring consistent standards of excellence across all user interfaces.</li><li>
Engage in user requirement gathering, crafting user stories, and managing project timelines and estimates to enhance user-centered design processes.</li><li>
Manage the creation of detailed UX documentation, such as design specifications, user guidelines, and maintenance manuals, to ensure clarity and effective communication.</li><li>
Lead user testing and UX integration efforts to verify system usability and effectiveness, ensuring robust functionality and user satisfaction.</li><li>
Maintain active communication with stakeholders, both internal and external, to align design goals and swiftly address any issues related to user experience.</li><li>
Perform thorough UX analyses of system requirements to optimize interface design and overall system performance, considering data flow and user interaction patterns.</li><li>
Participate actively in design and sprint reviews, ensuring all user interface deliverables are in line with user needs and project specifications.</li></ul>
Qualifications:<p></p><p><b><br>
 Required Skills and Experience</b></p><ul><li>
Bachelor's with 3+ years (or commensurate experience)</li><li>
Proven expertise in designing interactive applications using tools like Figma, with a focus on creating high-fidelity prototypes and dynamic user interfaces.</li><li>
Strong analytical skills to investigate user behaviors and derive actionable insights for enhancing interface design and user experience.</li><li>
Ability to lead UX projects independently, driving the design process with minimal oversight.</li><li>
Experience in collaborating within multidisciplinary teams, including developers, product managers, and other stakeholders, to ensure a cohesive design strategy.</li><li>
Proficient with Agile UX methodologies and iterative design processes, ensuring rapid prototyping and frequent user feedback incorporation.</li><li>
Deep understanding of the UX design lifecycle, from research and conceptualization to deployment and post-launch evaluation.</li><li>
Familiarity with cloud-based UX tools and environments, including user testing platforms and design collaboration tools such as InVision and Zeplin.</li><li>
Experience with design version control and project management tools (e.g., Github, Jira, Confluence, etc) to streamline design processes and enhance team collaboration.</li><li>
Adaptability to remote work setups, effectively managing design projects and team interactions in a distributed work environment.</li><li>
Must be a US citizen or authorized to work in the US.</li></ul><p><b>
Preferred Skills and Experience</b></p><ul><li>
Proven experience working with the VA and/or other Federal agencies, with a deep understanding of federal processes and regulations.</li><li>
Strong familiarity with the VA.gov platform and its ecosystem, demonstrating the ability to navigate and optimize its features effectively.</li></ul><p><b>
Clearance Required:</b></p><ul><li>
Ability to obtain and maintain a Suitability/Public Trust</li></ul>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $87,500.00 - USD $95,000.00 /Yr.</div>

UI-UX Designer

<div>Overview:
<div>
GovCIO is currently hiring for Senior Mainframe Developer to perform maintenance, remediation's, and updates to mission critical applications used to support the DCSA background investigation processes. Provide architecture, development and cyber security support for the High Value Assets (HVAs) that make up the background investigation system. This position will be located in the Washington DC Metro area (DC / MD / VA) and will be a hybrid position, primarily remote with a periodic need for customer site visits.</div>
Responsibilities:
<div>
In this role you will support the Defense Counterintelligence Security Agency (DCSA), Background Information Systems (BIS), Case Processing and other background investigation systems. The successful candidate will support requirements elicitation, analysis, development, testing, and application level operational support for mission critical applications providing background investigation processing. The position serves as a member of the development team working both operational and maintenance (O&amp;M) and enhancement initiatives associated with application-level development and operations support. The position requires interaction and coordination touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the environment.</div><div>
Specific responsibilities will include:</div><ul><li>
Interaction with customers and stakeholders to understand user requirements</li><li>
Use Atlassian tools including JIRA for requirements tracking</li><li>
Design solutions that efficiently and effectively meet customer&rsquo;s requirements</li><li>
Interaction and support with other development team personnel</li><li>
Develop software using Natural with ADABAS</li><li>
Develop and maintain software processes to transfer files using Connect Direct software</li><li>
Develop and maintain JCL for batch processing</li><li>
Develop and maintain queues and flows using IBM MQ</li><li>
Anticipates customers and project needs and proactively identifies potential solutions</li></ul>
Qualifications:
<div>
Bachelor's with 12+ years (or commensurate experience)</div><div><br>
Required Skills and Experience</div><br>
<div></div><ul><li>
15+ years of experience on large scale applications on a mainframe platform developing in both a Batch and Online environment</li><li>
Expert proficiency programming in Natural using ADABAS</li><li>
Experienced in developing using Software AG&rsquo;s NaturalONE Eclipse-based development environment</li><li>
5+ years&rsquo; experience working with customers on defining requirements</li><li>
Expert proficiency working with customers to define requirements</li><li>
Strong ability to design solutions across multiple systems or sub-systems</li><li>
Demonstrated experience interacting with software application program development and management personnel.</li><li>
Proficient in O365 components to include Word, Excel, etc.</li><li>
Strong written and verbal communication skills</li><li>
Clearance Required: US Citizenship and ability to hold a TS Security Clearance.</li></ul><div><br>
Preferred Skills and Experience</div><ul><li>
Active Security Clearance of Top-Secret level or higher</li><li>
Strong working knowledge using IBM&rsquo;s Connect:Direct for file transfers</li><li>
Experience with using IBM MQ</li><li>
Familiarity with Confluence and Jira</li><li>
Working knowledge of ServiceNow</li><li>
Experience with meeting hosting via MS Teams</li></ul><br>
<div></div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:
</div><ul><li>During the Interview Process<ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li><li>
During the Hiring Process<ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:<ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $140,000.00 - USD $160,000.00 /Yr.</div>

Senior Mainframe Developer

<div>Overview:
<div>
The Department of Veterans Affairs Network Operations Center (NOC) defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, monitoring, operations, and configuration of the Trusted Internet Connection (TIC) Gateways, the delivery of enterprise security systems and services, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise, and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management.</div>
Responsibilities:
<p>
GovCIO is currently hiring a Project Coordinator to support the Department of Veterans Affairs (VA) Project Management team and VA Executive staff on day-to-day operations, assist project plans on meeting deadlines, and reaching milestones along with collaboration with other team managers and stakeholders to establish efficient team utilization.</p><p></p><p><br>
Responsibilities</p><ul><li>
Organizes and visualizes NEDIIS organizational team&rsquo;s work</li><li>
Captures notes, themes, and action items from meetings and discussions and determines next steps</li><li>
Interact daily with GovCIO Project Managers and VA Executive management to interpret their needs and requirements.</li><li>
Collaborate on road map to lay out short- and long-term goals and account for deviations resulting in potential schedule changes</li><li>
Maintain existing and develop new processes and procedures to improve intra and inter-team operability and communication.</li><li>
Enforce GovCIO, VA NOC, and intra-team policies and performance standards.</li><li>
Liaison between different different pillars within the VA Organization pillars as well as NEDIIS Organizational Pillars</li><li>
Monitor tasks and project status.</li><li>
Knowledge of Project Management methodologies and techniques.</li><li>
Organize and schedule administrative appointments</li><li>
Plan Coordinates and schedules meetings</li><li>
Assist in the preparation of report</li><li>
Assist in accomplishing action items for Program Management, Pillar Leads or VA Executive staff</li><li>
Ensures action items and milestones are fully documented, are being worked satisfactorily, and completed as planned</li><li>
Problem solver who assesses requests, determines the necessary tasks, then organizes the team to successfully accomplish the work</li><li>
Flexibility, ingenuity, creativity, diplomacy, and a willingness to learn and adapt</li><li>
Proficient in use of Microsoft tools &ndash; PowerPoint, MS Teams, Word, and Excel</li><li>
Knowledge of office management systems and procedures</li><li>
Excellent time management skills and the ability to prioritize work</li><li>
Attention to detail, problem-solving, active listening skills</li><li>
Excellent written and verbal communication skills</li><li>
Strong organizational skills with the ability to multi-task</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Computer Science or related technical field with 5-8 years of experience. 5 years of additional experience may be substituted for a degree.</li><li>
Experience with large IT enterprise environments</li><li>
Experience with Federal contracting</li><li>
Must be able to pass and maintain a Tier 4 (BI) Government Background Investigation</li><li>
Ability to achieve a PMP certification within 6 months of hire</li></ul><div><br>
Preferred Skills and Experience</div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $71,150.00 - USD $113,850.00 /Yr.</div>

Project Coordinator 3

<div>Overview:
<div>
GovCIO is currently hiring for an ECCO Analyst to support the operations of the ECCO.</div><div></div><div><br>
The ECCO Analyst will, with their knowledge of the immigration lifecycle, respond to live questions and record in real time, inquiries from individuals in custody; their attorneys, advocates, family, and friends; individuals in immigration proceedings, and other immigration stakeholders in resolving complaints and concerns in accordance with agency policies, procedures, and standards, particularly those related to conditions in detention and other custody related topics using established protocols.</div><div></div><div><br>
This position will be located in Irvine, CA. and will be an onsite position.</div>
Responsibilities:
<ul><li>Duties to include but not limited to the following:<ul><li>
Answer incoming calls in a timely manner from detention facilities and other stakeholders</li><li>
Apply critical thinking and immigration lifecycle knowledge to answer questions and provide a high level of service and accurate support</li><li>
Quickly establish a rapport with callers, asking probing and thoughtful questions to identify concerns while applying deep knowledge of immigration enforcement and detention facility processes to address caller issues</li><li>
Responsible for making database and manual queries related to individuals in ICE detention or other persons in immigration proceeding through provided tools</li><li>
Able to discern and log relevant call information into a web-based case management system</li><li>
Work cases to be referred to an Officer/Agent, field offices or agency headquarters offices for follow-up review and action</li><li>
Leverage third-party telephonic interpreter services provided, as necessary</li><li>
Ability to review case files and other immigration enforcement documentation, and perform detailed analytical and research support services</li><li>
Ability to work independently and to manage and prioritize multiple tasks and work assignments</li></ul></li></ul>
Qualifications:
<div>
Associate's with 0 - 2 years of relevant experience (or commensurate experience)</div><div><b><br>
Required Skills and Experience</b></div><ul><li>
Must be a US Citizen</li><li>
Associate degree with two years of related experience; or five years of related experience if no degree</li><li>
Experience at the ECCO Call Center in Irvine, CA.</li><li>
Excellent reading comprehension, writing, and communication skills</li><li>
Experience with applying knowledge to make autonomous decisions on the correct path forward to support outcomes of the incoming calls to support mission needs</li><li>
Must perform at the minimum call intake performance metrics established</li></ul><div><b>
Clearance Required:</b></div><ul><li>
Ability to attain and maintain DHS Public Trust Clearance</li></ul><div>
#ECCO</div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $23.00 - USD $24.00 /Hr.</div>

ECCO Analyst 1

<div>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 Provide systems administration support. The contractor shall:
 <br/>
 <br/>
 <ul>
  <li>
   Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
  </li>
  <li>
   Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
  </li>
  <li>
   Engineer, install and maintain network equipment to support new and emerging requirements
  </li>
  <li>
   Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
  </li>
  <li>
   Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
  </li>
  <li>
   Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Provide Client Systems Technical Support. The Contractor Shall:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
  </li>
  <li>
   Install, configure and operate client/server devices
  </li>
  <li>
   Provide OM&amp;S of hardware and software
  </li>
  <li>
   Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
  </li>
  <li>
   Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
  </li>
  <li>
   When requested, assist the unit EC with computer hardware and software inventories.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 High School with 6 - 9 years (or commensurate experience)
 <br/>
 <br/>
 Clearance Required: Secret
 <br/>
 <br/>
 <strong>
  Required Skills And Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   IAT-II Certification
  </li>
  <li>
   A+
  </li>
  <li>
   MCSA-Windows 10 or newer
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  One Or More Of The Following:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  One Or More Of The Following:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6 Years&rsquo; Experience In:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
  </li>
  <li>
   Experience in analyzing and troubleshooting military networks, to include:
  </li>
  <li>
   Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  1-2 Years&rsquo; Practical Experience In:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
   <br/>
   <br/>
  </li>
 </ul>
 #CTSS #TMK #SSG
 <br/>
 <br/>
 <strong>
  Company Overview:
  <br/>
  <br/>
 </strong>
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 <br/>
 <br/>
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 <br/>
 <br/>
 <strong>
  <strong>
   What You Can Expect
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Interview &amp; Hiring Process
  <br/>
  <br/>
 </strong>
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 <br/>
 <br/>
 <li>
  During the Interview Process
 </li>
 <ul>
  <li>
   Virtual video interview conducted via video with the hiring manager and/or team
  </li>
  <li>
   Camera must be on
  </li>
  <li>
   A valid photo ID must be presented during each interview
  </li>
  <li>
   During the Hiring Process
  </li>
  <ul>
   <li>
    Enhanced Biometrics ID verification screening
   </li>
   <li>
    Background check, to include:
   </li>
   <ul>
    <li>
     Criminal history (past 7 years)
    </li>
    <li>
     Verification of your highest level of education
    </li>
    <li>
     Verification of your employment history (past 7 years), based on information provided in your application
     <br/>
    </li>
   </ul>
  </ul>
 </ul>
 <strong>
  Employee Perks
  <br/>
  <br/>
 </strong>
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 <br/>
 <br/>
 <ul>
  <li>
   Employee Assistance Program (EAP)
  </li>
  <li>
   Corporate Discounts
  </li>
  <li>
   Learning &amp; Development platform, to include certification preparation content
  </li>
  <li>
   Training, Education and Certification Assistance*
  </li>
  <li>
   Referral Bonus Program
  </li>
  <li>
   Internal Mobility Program
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Flexible Work Environment
  </li>
  <li>
   Available to full-time employees
   <br/>
   <br/>
  </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 <br/>
 <br/>
 <strong>
  We are an Equal Opportunity Employer.
 </strong>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 <br/>
 <br/>
 <strong>
  Posted Pay Range
  <br/>
  <br/>
 </strong>
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 <br/>
 <br/>
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>


Client Systems Technical Support Administrator

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Provide network operations. The contractor shall:
 <br/>
 <br/>
 <ul>
  <li>
   Use AFCENT provided standard network devices for routing and switching;
  </li>
  <li>
   Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
  </li>
  <li>
   Configure Tier 2 routing and switching devices IAW SPIN-C.;
  </li>
  <li>
   Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
  </li>
  <li>
   Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
  </li>
  <li>
   Support projects deployed by the NOSC;
  </li>
  <li>
   Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
  </li>
  <li>
   Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
  </li>
  <li>
   Use Remedy to report and track local and enterprise issues associated with network and systems operations;
  </li>
  <li>
   Monitor and sustain network operations;
  </li>
  <li>
   Assist the government in maintaining positive control over hardware and software;
  </li>
  <li>
   Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
  </li>
  <li>
   Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
  </li>
  <li>
   Assist government with packing and shipping of equipment;
  </li>
  <li>
   Be responsible for encryption equipment used on the network;
  </li>
  <li>
   Ensure control and safeguarding configuration and &lsquo;user-level&rsquo; maintenance of Ethernet and serial encryption devices;
  </li>
  <li>
   Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
  </li>
  <li>
   Install and maintain network wireless equipment to support new and emerging requirements;
  </li>
  <li>
   Use AFCENT provided wireless network devices for routing and switching;
  </li>
  <li>
   Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
  </li>
  <li>
   Provide a heat map for the area support by AFCENT wireless.
   <br/>
   <br/>
  </li>
 </ul>
 Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 High School with 6 - 9 years (or commensurate experience)
 <br/>
 <br/>
 Clearance Required: Secret
 <br/>
 <br/>
 <strong>
  Required Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   IAT-II Certification
  </li>
  <li>
   6 years&rsquo; experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
  </li>
  <li>
   - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  One Or More Of The Following
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CCNP Collaboration
  </li>
  <li>
   CCNP Data Center
  </li>
  <li>
   CCNP Enterprise
  </li>
  <li>
   CCNP Service Provider
  </li>
  <li>
   Pending contract approval
   <br/>
   <br/>
  </li>
 </ul>
 #ARproposal
 <br/>
 <br/>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 <br/>
 <br/>
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 <br/>
 <br/>
 <strong>
  What You Can Expect
  <br/>
  <br/>
 </strong>
 <strong>
  Interview &amp; Hiring Process
  <br/>
  <br/>
 </strong>
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 <br/>
 <br/>
 <li>
  During the Interview Process
 </li>
 <ul>
  <li>
   Virtual video interview conducted via video with the hiring manager and/or team
  </li>
  <li>
   Camera must be on
  </li>
  <li>
   A valid photo ID must be presented during each interview
  </li>
  <li>
   During the Hiring Process
  </li>
  <ul>
   <li>
    Enhanced Biometrics ID verification screening
   </li>
   <li>
    Background check, to include:
   </li>
   <ul>
    <li>
     Criminal history (past 7 years)
    </li>
    <li>
     Verification of your highest level of education
    </li>
    <li>
     Verification of your employment history (past 7 years), based on information provided in your application
     <br/>
    </li>
   </ul>
  </ul>
 </ul>
 <strong>
  Employee Perks
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
 <br/>
 <br/>
 <ul>
  <li>
   Employee Assistance Program (EAP)
  </li>
  <li>
   Corporate Discounts
  </li>
  <li>
   Learning &amp; Development platform, to include certification preparation content
  </li>
  <li>
   Training, Education and Certification Assistance*
  </li>
  <li>
   Referral Bonus Program
  </li>
  <li>
   Internal Mobility Program
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Flexible Work Environment
  </li>
  <li>
   Available to full-time employees
   <br/>
   <br/>
  </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 <br/>
 <br/>
 <strong>
  We are an Equal Opportunity Employer.
 </strong>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 <br/>
 <br/>
 <strong>
  Posted Pay Range
  <br/>
  <br/>
 </strong>
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 <br/>
 <br/>
 Posted Salary Range: USD $81,850.00 - USD $102,018.00 /Yr.
</div>


Network Operations Manager

Join GovCIO and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.