Urwah Admin

GovCIO

<div>Overview:
<div>
GovCIO is currently hiring for a Field Service Representative (FSR). The ideal candidate will be responsible for the overall function of the deployable communications system for the customer from delivery to deployment. Producing top quality products for the customer is vital. This position will be in San Antonio, TX and will be an onsite position with 24/7 support.</div><div></div><div><br>
Learn about our Deployable Service Team</div>
Responsibilities:
<div>
GovCIO integrates deployable communications capabilities on behalf of our customer to provide deployable communications capabilities worldwide. GovCIO manages the hardware and software configurations; develops and provides training; field service support, logistics services; and manages Information Assurance and Risk Management Framework processes on behalf of the customer. As the Subject Matter Expert (SME) Field Service Representative (FSR) you are the primary liaison between the customer and company. You are responsible for the overall function of the deployable communications system for the customer from delivery to deployment. You are the SME in system assembly, installation, and system configuration in accordance with site assessments and schematics. You are the SME in ensuring completeness of system programming and optimization as part of the installation process and perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components, when necessary. You provide on-site end-user training on system operation, maintenance, and limited troubleshooting. Operate efficiently to conclude all on-site installation, repair, maintenance, and test activities.</div><br>
<div></div><ul><li>
Assembles, installs and configures systems and equipment in accordance with site assessments and schematics</li><li>
Completes system programming and optimization as part of the installation process</li><li>
Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components, when necessary</li><li>
Provides on-site end-user training on system operation, maintenance and limited troubleshooting</li><li>
Operate efficiently to conclude all on site installation, repair, maintenance and test activities</li><li>
Perform troubleshooting and strive to resolve issues</li><li>
Produce frequent and analytical service reports</li><li>
Team up with colleagues and pass on important information</li><li>
Discern customer needs and offer advice or recommendations</li><li>
Formulate relationships of trust with customers</li><li>
Troubleshoot and diagnose malfunctions to eliminate problem in minimum time</li><li>
Maintain effective customer communications and relations</li><li>
May provide onsite training of customer support personnel</li><li>
Familiar with SATCOM terminals and Networking equipment</li><li>
Excellent interpersonal and organizational skills</li><li>
Ability to work in a team environment and collaborate</li><li>
Ability to work with the customer on a daily basis to train with the system, deploy the system and troubleshoot the system.</li><li>
Able to operate independently, self-starter</li></ul>
Qualifications:
<div>
High School with 3 - 6 years (or commensurate experience)<br>
<br>
<br>
</div><div>Required Skills and Experience</div><ul><li>
Clearance Required: Active TS SCI</li><li>
1-3 years Networking and/or System administration experience</li><li>
DoD 8140 IAT Level II (Sec+CE, SSCP, CND, CCNA Security, etc)</li><li>
Ability to support 24/7 operations</li></ul><div>
Preferred Skills and Experience</div><ul><li>
Experience with DoD deployed communications</li><li>
Experience with DoD NIPR, SIPR, and JWICS Networks</li><li>
IT Help Desk</li></ul><p></p><p><br>
#NSS</p><p>
#DL</p>
Posted Salary Range: USD $75,000.00 - USD $80,000.00 /Yr.</div>

Field Service Representative (FSR)

<div>Overview:
<p>
GovCIO is currently hiring for System Administrator &ndash; Access Services to support access services including national active directory, multi-factor authentication, and remote access. The candidate will be responsible for providing support and assistance related to access requests, user authentication, and access control to various IT systems, applications, and resources within the organization. This role involves responding to user queries, troubleshooting access issues, and ensuring the security of the organization&rsquo;s digital environment. Service Desk Analysts work closely with IT teams to provide timely resolutions to access-related challenges. Escalation of the issue to the Tier 2 team may be required. Lastly, the candidate will be required to follow up with the customer to verify resolution.</p><p>
This position is located within the United States and will be a full remote position.
</p>Responsibilities:
<ul><li>Troubleshoot and solve problems related to Active Directory issues</li><li>
Troubleshoot and solve problems related to Group policies, DNS, TCP/IP, NTFS issues</li><li>
Support all aspects of the AD environment, ensuring the security, integrity, and availability of authentication, authorization, and LDAP related services to internal and external customers</li><li>
Troubleshoot and solve problems related to DUO Two Factor Authentication Issues for both DUO For Desktop and VPN Authentication
</li><li>Troubleshoot and solve problems related to Multi-Factor Authentication (MFA) using Personal Identity Verification-Interoperable (PIV-I) technology</li><li>
Troubleshoot and solve problems related to MFA using desktop, phishing resistant authentication tools</li><li>
Troubleshoot and solve problems related to Remote Access Authentication (RAA)</li><li>
Document, review, update, or close tickets within ITSM tool and identify opportunities to quickly resolve issues/or develop knowledge articles</li><li>
Other projects as assigned by the supervisor</li></ul>
Qualifications:
<ul><li>Associate&rsquo;s degree or higher (in a related discipline) with 3 years (or commensurate experience)</li><li>
If candidate does not meet Mid-Level education requirement, four (4) additional years of experience will be acceptable for a total of 7 years relevant experience</li></ul><p><br>
</p><p>Required Skills and Experience</p><ul><li>
Working technical knowledge of Microsoft OS and services in a multi-site topology, including:<ul><li>
Active Directory</li><li>
Group Policies</li></ul></li><li>
Working knowledge of Active Directory architecture and infrastructure (LDAP, Directory Replication, security, schema changes, etc.)</li><li>
Utilization of ITSM tool to create and track tickets</li><li>
Strong understanding of networking technologies &amp; troubleshooting [DNS, HTTP(s), etc.]</li><li>
Problem solver with troubleshooting, decision making and analytical skills</li><li>
Able to work and interact with others in a structured / team environment</li><li>
Flexibility and adaptability to handle competing work demands</li><li>
Excellent verbal and written communication skills<ul><li>
Demonstrated ability to communicate to nontechnical audiences on technical issues</li><li>
Demonstrated ability to communicate on a technical level to technical audiences</li></ul></li><li>
Ability to work flexible hours (7am &ndash; 6pm CT) and be on-call (rotation)
</li><li>Ability to do limited travel (0-4 times a year)</li></ul><div><b>
Clearance Required:</b> Must be able to obtain and maintain an AOUSC Public Trust</div><div></div><p><br>
Preferred Skills and Experience</p><ul><li>
MCSA/MCSE Certification</li><li>
Experience/knowledge of supporting Quest Active Roles Server (ARS) and other Quest Products</li><li>
Working knowledge of PKI, digital certifications, and security tokens</li><li>
PowerShell or Visual Basic scripting</li><li>
Security Event and Privileged Access Management Solutions engineering</li><li>
Security management, including auditing and user access control of databases
</li><li>Microsoft Server systems administration</li><li>
Knowledge of Remote Access Services such as Cisco Secure and Zscaler</li><li>
Cross-platform OS knowledge [Linux, Mac OS X, Windows]</li><li>
Cross-platform mobile device knowledge [iOS/Android]</li><li>
Understanding of ITIL best practices</li></ul>
Posted Salary Range: USD $65,000.00 - USD $80,000.00 /Yr.</div>

Systems Administrator - Access Services

<div>Overview:
<div>
GovCIO is currently hiring for Project Manager to support the Air National Guard (ANG) A6 IT Infrastructure Modernization to oversee the day to day operations, develop plans on meeting deadlines, and reaching milestones along with collaboration with other team managers, stakeholders and the Government Technical Manager (GTM) to establish efficient team utilization. This position will be remote with some travel to Andrews AFB, MD.</div>
Responsibilities:
<div>
Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and controls status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers. Reports to a Program Manager.</div><ul><li>
Manages the direction of a project through the design, implementation, and testing in accordance with project objectives.</li><li>
Defines requirements and plans project lifecycle deployment.</li><li>
Supervises professional and technical support personnel performing in their regular disciplines.</li><li>
Schedules tasks and coordinates with various team members to accomplish the results.</li><li>
Manages the integration of vendor tasks and tracks and reviews vendor deliverables.</li><li>
Ensures adherence to quality standards and reviews project deliverables.</li><li>
Conducts project meetings and is responsible for project tracking, analysis and reporting.</li><li>
Excellent prioritization and time management skills.</li><li>
Excellent attention to detail and ability to meet deadlines and stay organized.</li><li>
Highly motivated and analytical; proven problem-solving abilities.</li><li>
Ability to take initiative and enthusiasm for working in a fast-paced environment.</li><li>
Willingness to learn new skills, new client environments, and grow domain expertise.</li><li>
Ability to conduct independent research to lead or support the resolution of complex issues.</li><li>
Excellent verbal communication, oral presentation, analytical and written communication skills.</li><li>
Excellent planning and project oversight skills.</li><li>
Excellent leadership, management, and delegation skills.</li></ul>
Qualifications:
<div><b>
Required Skills and Experience</b></div><ul><li>
Clearance Required: Secret</li><li>
High School with 6 - 9 years (or commensurate experience)</li><li>
Experience with project management software (i.e., JIRA, Github, MSProject, ServiceNow, Asana, SharePoint).</li><li>
Experience leading UX design teams</li><li>
Experience with Microsoft office, MS TEAMS, workflows, and workflow management.</li><li>
Experience within a SAFe/Agile environment.</li><li>
Certified Scrum Master</li></ul><div><b>
Preferred Skills and Experience</b></div><ul><li>
Project Management Professional &ndash; PMP Certified (highly preferred).</li><li>
Experience with DoW networks (SIPR, NIPR, JWICS)</li></ul><p>
#DSG #NSS #MAVERICK #TMK #TM</p>
Posted Salary Range: USD $110,000.00 - USD $120,000.00 /Yr.</div>

Project Manager

<div>Overview:
<div>
GovCIO is currently hiring for a Senior Systems Security Analyst with an active Secret clearance to evaluate actions needed to implement customer security policy by developing plans and implementing solutions. This position will be located in Arlington, VA, and will be a hybrid position.</div>
Responsibilities:
<div><div><b>
Day-to-Day Responsibilities</b></div><ul><li>
Reviews security policies, directives, and vulnerability information to determine plans for addressing them.</li><li>
Determines and/or works with others to determine technical solutions for remediating vulnerabilities within a large Enterprise.</li><li>
Leads team to patch and deploy remediations/patches.</li><li>
Tracks and reports on vulnerability remediation.</li><li>
Manages team efforts to address remediations in alignment with customer security policies and timelines.</li><li>
Utilizes the Qualys vulnerability scanning tool to review vulnerabilities in the environment and validate post-deployment vulnerability remediation.</li><li>
Assists technical teams with the identification of baselines, scanning compliance, and performing remediation steps to bring systems into compliance.</li><li>
Works with System ISSOs to develop POAMs, address audit findings, and provide other required information for security documentation and artifacts.</li><li>
Provides technical recommendations to the remediation plan for identified events.</li><li>
Ensures security tools are on all systems, including servers, laptops, and desktops, and works with systems administrators to install them if missing.</li></ul></div>
Qualifications:
<div><b>
Required Skills and Experience</b></div><ul><li>
High School with 10+ years of overall systems and/or network vulnerability remediation experience (or commensurate experience)
<br>
Clearance Required: Active Secret with the ability to obtain and hold DEA suitability</li><li>
Experience in determining and/or working with others to determine technical solutions for remediating vulnerabilities within a large Enterprise</li><li>
5+ years of leadership experience</li><li>
Strong systems and/or network administration experience</li><li>
Hands-on experience remediating vulnerabilities on systems and/or network infrastructure</li><li>
Strong customer-facing and stakeholder communication skills</li></ul><div><b>
Nice to Have</b></div><ul><li>
Experience with Qualys</li><li>
Experience with ServiceNow ticketing</li></ul>
Posted Salary Range: USD $145,000.00 - USD $170,000.00 /Yr.</div>

Senior Systems Security Analyst

<div>Overview:
<div>
GovCIO is currently hiring for a RSNF Naval Operations Instructor/Trainer to provide RSNF Naval Operations, Maintenance, Damage Control, and General training. This position will be located in Jeddah, KSA and will be an onsite position.</div>
Responsibilities:
<div>
Deliver Instructor Led Training (ILT) RSNF Naval Operations, Maintenance, Damage Control, and General training.</div><div></div><div><br>
Provide instructional services necessary to conduct military training in naval operations conducted on, under, or over the sea, Maintenance, Damage Control, and General classroom/OJT for the RSNF using instructional materials, facilities, and simulators provided by the RSNF.</div><div></div><div><br>
Assist the RSNF Naval Schools in the development, execution, and evaluation of multi-threat maritime scenarios to be utilized in the simulators at the Fleet Training Centers.</div><div></div><div><br>
Analyze RSNF training schedules, delivery methods, and standards; deliver reports, studies, briefings, and recommendations.</div><div></div><div><br>
Prepare and deliver reports, studies, briefings, and point papers containing findings/results to include recommendations for modification and/or development of RSNF Surface Operations and Maintenance, Damage Control, and General Training schedules, delivery methods, and standards.</div><div></div><div><br>
Provide SME support services to facilitate Naval Operations training and education.</div><div>
Support and provide input to the RSNF ESS courseware development team to ensure training materials are current and updated</div><div></div><div><br>
Implement RSNF student critiques into RSNF ESS training materials, as required.</div><div></div><div><br>
Prepare RSNF ESS Lesson Plans (LP) and ensure all Terminal and Enabling Objectives are effectively trained.</div><div></div><div><br>
Utilize RSNF ESS PowerPoint Presentations, Job Sheets, and visual aids to support the learning retention of RSNF students.</div><div></div><div><br>
Administer and grade RSNF ESS tests and exams.</div><div></div><div><br>
Perform other related duties and responsibilities as assigned by the SR instructor</div>
Qualifications:
<div>
BS 5-8 years experience</div><div></div><div><br>
Bachelor&rsquo;s degree in Education or related field AND three (3) years&rsquo; experience instructing students in military programs - OR &ndash; five (5) years&rsquo; experience instructing students in military programs and certified as a military training specialist.</div><div></div><div><br>
Must have professional knowledge of Navy Training Management theories, policies, principles, procedures, and techniques.</div><div></div><div><br>
Mudt be a Saudi national.</div><div><b><br>
Preferred Skills and Experience</b></div><div></div><div><br>
Possess a minimum of 6 years of experience in naval operations on board a ship.</div><div></div><div><br>
Former U.S. or RSNF Naval Officer</div><div></div><div><br>
Qualified as a Tactical Action Officer (TAO) or Operations Officer at sea</div><div></div><div><br>
#nss #ar #oconus</div><br>
<div></div>
Posted Salary Range: USD $71,150.00 - USD $95,000.00 /Yr.</div>

RSNF Naval Operations Instructor/Trainer

<div>Overview:
<p>
GovCIO is currently hiring for a Business Analyst/Scrum Master to support the EPA&rsquo;s Office of Information Technology, (OIT) contract needs. As a part of the EPA&rsquo;s overall strategy to enhance productivity, the Office of Information Technology, (OIT) embarked on an Information Technology (IT) initiative to operate and maintain the OIG environment, restricted to organization personnel. The organization is in the process of sunsetting a legacy application, maintaining its archives and applications developed in the low code platform such as Microsoft PowerApps and SharePoint. The Organization requires support for incremental Low Code Application Development elaboration. The O&amp;M activities for Low Code Application Development are included in this Statement of Requirements. This position is located within the United States and will be a fully remote position.
</p>Responsibilities:
<ul><li>Responsible for gathering business and user requirements from stakeholders, and translates these requirements into stories to develop and deliver the required platform functionality</li><li>
Conducts client requirements elicitation using various techniques to develop and improve client requirements and business processes.</li><li>
Creates the necessary business documentation for dissemination amongst business and technical stakeholders. Drafts proposed changes (Change Requests or Defect documentation) for existing system for use by Dev and Test teams.</li><li>
Prepares documents like wireframes, design flow, UI, etc., as and when required</li><li>
Oversees the overall integration of all business and systems requirements by providing required support to the technical team.
</li><li>Interacts with Scrum Team, Designers, and Developers.
</li><li>Has full understanding of the agile approach, capacity, points estimating, velocity, etc.</li><li>
Grooms the Product backlog based on the prioritization provided by the product owner.
</li><li>Ensures stakeholders are represented during planning, development, and release processes</li><li>
Creates user stories with appropriate acceptance criteria from the business/user requirements
</li><li>Consults with subject matter experts and technical resources to understand feasibility of requests and solutions.</li><li>
Works with the product owner to create and prioritize the product backlog.</li><li>
Provides management and direction to a Scrum development team including organizing and facilitating release and sprint planning sessions, daily stand-up meetings, sprint demos, retrospectives, story grooming sessions, and any other Scrum-related meetings.
</li><li>Tracks and communicates team velocity and sprint/release progress to all affected teams and management. Assists the team in making appropriate commitments.</li><li>
Facilitates discussion and conflict resolution to improve team productivity while promoting continuous improvement.</li><li>
Updates Jira Agile tracking systems to provide transparency on product and sprint backlogs.</li><li>
Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.</li><li>
Supports and may perform QA / Test activity to verify that requirements of all baselines have been met by the as-built software.
</li></ul>Qualifications:
<p>
Bachelor's with 8+ years (or commensurate experience)</p><p></p><p><br>
Required Skills and Experience</p><br>
<ul><li>
A minimum of 5+ years of experience. experience as a Scrum Master/ Certified SAFe Agilist
</li><li>Ability to thrive in a fast-paced environment across diverse systems and groups.</li><li>
Ability to facilitate discussions and help team members resolve conflicts.</li><li>
Experience using agile project management tools (e.g., Jira, ServiceNow, etc.)</li><li>
Excellent verbal, written, and interpersonal communication skills; and time management skills are a must.</li></ul><div><b>
Clearance Required:</b> US Citizenship is required to obtain and maintain an EPA Public Trust</div><p><br>
Preferred Skills and Experience</p><ul><li>
Experience working with and supporting government clients</li></ul><br>
<div></div>
Posted Salary Range: USD $105,000.00 - USD $150,000.00 /Yr.</div>

Business Analyst-Scrum Master

<div>Overview:
<div>
GovCIO is currently hiring for a Project Coordinator in support of its client, the OI&amp;T Health Informatics Product Line at Department of Veterans Affairs Clinical informatics and Data Management sub Product Line. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.</div>
Responsibilities:
<div>
Candidate will assist in project coordination activities and disseminate information to Clinical Informatics &amp; Data Management sub-product line team members, as well as key stakeholders and senior leaders in the Health Informatics product line and Health Services Portfolio through clear and effective communication channels. In addition, the coordinator will focus on collaboration with staff with respect to facilitating release management activities, manage the intake requests for all products, and participate in process improvement initiatives. The environment is dynamic and client needs are often evolving; flexibility and forward-thinking views are important for success.</div><ul><li><div>
Streamline operations, manage timelines, ensure project success, as well as record project initiatives</div></li><li><div>
Oversee intake processes: incoming requests, assignment, and communications</div></li><li><div>
Assist Leadership, Project Managers and Product Managers with projects (kick offs through closing), reports, presentations, and intake requests</div></li><li><div>
Coordinate project activities and timelines across cross-functional teams</div></li><li><div>
Identify areas for process improvement and implement solutions to enhance productivity and quality to our customers.</div><div>
Collaborate in resource allocation, capacity planning, and team coordination to optimize project workflows</div></li><li><div>
Support Agile project management processes and methodologies, including sprint planning, backlog grooming, and sprint reviews</div></li><li><div>
Facilitate project intake meetings, status updates, and retrospectives to drive continuous improvement</div></li><li><div>
Review and provide support as needed for Kanban and Jira tracking, updates, and reporting</div></li><li><div>
Collaborate and interact well with others and develop and manage high-quality professional deliverables on projects and tasks</div></li><li><div>
Conduct gap analysis to determine strengths of current approaches and identify opportunities for improvement</div></li><li>
Performs other duties and assumes additional responsibilities as assigned in support of organizational priorities</li></ul>
Qualifications:
<div>
Bachelor's with 5 years of experience. (or 8 years commensurate experience)</div><div><b><br>
Required Skills and Experience</b></div><br>
<p></p><ul><li>
Excellent verbal and oral communication skills, highly organized, and detail oriented</li><li>
Experience working independently to conduct research with minimal guidance and supervision</li><li>
Ability to understand a diverse set of communication styles and respond in a way that will resonate with a multi-functional audience</li><li>
Familiarity and general knowledge and understanding of the product release management process</li><li>
Familiarity and general knowledge and understanding of the product intake process</li><li>
Familiar and experience with Agile methodologies such as SAFe and Scrum</li><li>
Familiarity and experience using Jira</li><li>
Ability to manage multiple projects simultaneously with strong organizational and time management skills</li><li>
Familiarity in documenting project requirements and making updates to key project/product artifacts with attention to detail and a commitment to accuracy</li><li>
Familiarity with the basic components of project management: Planning/scheduling, reporting, risk management, project coordination, time management/deadlines and documentation</li><li>
Proficient in the use of Microsoft Office Suite such as (SharePoint, PowerPoint, Word, Excel, Visio, MS Teams, and Outlook).</li></ul><div><b>
Clearance Required:</b></div><ul><li>
Ability to obtain and maintain a Suitability/Public Trust clearance</li></ul><div><b><br>
Preferred Skills and Experience</b></div><ul><li>
Experience within a Health IT environment is preferred, but not required.</li><li>
Experience beyond the basic level with Jira, GitHub, and SNOW is preferred, but not required.</li><li>
Experience with Project Management Risk and Issue identification, and documentation is preferred, but not required.</li><li>
Experience beyond the basic level with Product Management Lifecycle is preferred, but not required.</li><li>
Experience with the Department of Veterans Affairs is preferred, but not required.</li><li>
Experience beyond the basic level supporting release management, in an Agile environment, is preferred, but not required.</li><li>
Experience beyond the basic level supporting risk management, in an Agile environment, is preferred, but not required.</li><li>
Experience beyond the basic level supporting product management intake processes and teams is preferred, but not required.</li><li>
Experience tracking timelines and performance progress is preferred, but not required.</li><li>
Strong qualitative and quantitative analytical skills is preferred, but not required.</li><li>
Experience with Adobe Acrobat PRO.</li></ul>
Posted Salary Range: USD $84,000.00 - USD $94,000.00 /Yr.</div>

Project Coordinator (Remote)

Join GovCIO and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.