Abrar Admin

Grand Canyon Resort Corporation

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 Benefits:
 
 
 
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 401(k)
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 Free uniforms
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 Health insurance
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 Paid time off
 
 
 
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 HUALAPAI PREFERENCE
 
 
 Position: Front Desk Agent/ Receptionist &ndash; Lodge
 
 
 Department: Hualapai Lodge
 
 
 Classification: Non-Exempt
 
 
 Salary Range: NE1
 
 
 Supervisor: Hotel Manager &ndash; Lodge
 
 
 Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
 
 
 Position Summary:
 
 
 Handles daytime and nighttime Lodge accommodation reservations, check-ins and payments. Accepts cash and credit payments and makes change appropriately. Answers all questions concerning Hualapai tourism options and Hualapai history and culture. Ensures outstanding customer service for guests and acts as a Hualapai ambassador.
 
 
 Knowledge and Abilities:
 
 
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 Ability to interact with guests and tour groups and provide prompt, outstanding customer service while handling accommodations at the Lodge.
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 Ability to understand questions being asked and provide detailed information regarding tourism options.
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 Ability to handle high cash and credit transactions and follow cash handling policies and procedures.
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 Ability to communicate in a clear, concise manner, even when busy.
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 Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
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 Ability to handle difficult customer situations or escalate when necessary.
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 Knowledge of Grand Canyon West locations, Hualapai River Running and Hualapai history and culture.
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 Ability to use appropriate computer software.
 
 
 
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 Duties &amp; Responsibilities:
 
 
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 Greet and interact with guests arriving at the Lodge promptly being courteous, friendly and helpful. Provide tourism option information.
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 Handle guest and group check-ins and check-outs.
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 Follow proper cash and credit handling policies and procedures while completing transactions.
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 Respond to guests&rsquo; questions regarding Grand Canyon West and Hualapai River Running Provide information concerning cost of tours, length of tours, tour operating hours, seasons of operation, weather, pricing discounts, etc.
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 Provide guests information concerning Hualapai history and culture.
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 Provide outstanding customer service.
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 Perform other work-related duties as assigned.
 
 
 
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 Qualifications:
 
 
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 Good oral communication skills.
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 Good mathematical skills.
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 High School Diploma or GED.
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 Prior cash handling or customer service preferred.
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 Computer literate.
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 Preference given to Hualapai Tribal members.
 
 
 
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 Working Conditions:
 
 
 Hotel lobby environment. Must be able to work varying schedules, split shifts, weekends and holidays.
 
 
 Revised: May 20, 2014
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Front Desk Agent

<div>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Free uniforms
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 
 
 </li>
 </ul>
 
 HUALAPAI PREFERENCE
 
 
 
 Position:
 
 Airport Operations Specialist
 
 
 
 Department:
 
 Airport
 
 
 
 Classification:
 
 Non-Exempt
 
 
 
 Salary Range:
 
 H5
 
 
 
 Supervisor:
 
 Lead Airport Operations Specialist
 
 
 
 
 OPEN UNTIL FILLED
 
 
 
 Disclaimer: Job description does not encompass all aspects of the position; other duties may be assigned.
 
 
 
 Position Summary
 
 
 
 Primary responsibility is to provide Maintenance and other support services to the Grand Canyon West Airport; secondary responsibility is to provide aid in emergency situations. Typical duties include painting, grounds keeping, mowing, road repair, heavy equipment operation and maintenance, repair of runways and airport facilities and snow removal. Interpret operating, maintenance and repair manuals. Provide quality customer service while following OSHA procedures and policies. Airport communications, airport driving, and compliance with FAA regulations. Remaining certified and providing Airport Rescue Firefighting services when needed. Participate in training regularly; both required and optional certifications provided by the company require a signed training agreement.
 
 
 
 Duties &amp; Responsibilities
 
 
 
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 Suggest recommendations to Lead on progress improvements for progressive maintenance programs.
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 Perform maintenance and repair of equipment, structures, vehicles, machinery and runways at the Grand Canyon West Airport. This may include painting, grounds keeping, mowing, road repair, snow removal, heavy equipment operation and maintenance, repair of runways, lights, signage and airport facilities. Operate heavy equipment during execution of duties.
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 Monitor the condition, identify repair needs and maintain logs of maintenance and repair activities for equipment, machinery, vehicles, runways and structures.
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 Interpret and translate into action information provided by maintenance and repair manuals, either online or in the physical manuals.
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 Read, interpret and apply the policies, procedures, laws, codes and regulations to assigned programs and functions related to the Airport and emergency services.
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 Complete Airport Firefighting and Rescue training, participating in annual fire drills.
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 Attend FAA/AAAE Basic Airport Safety and Operations Specialist School or equivalent in-house program.
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 May be required to aid in emergency situations.
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 Maintain maintenance equipment in a clean, safe and operable condition.
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 Label, dilute and use all chemicals in a proper manner. Always follow OSHA policies and procedures.
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 Answer visitor/tourists questions, gives directions, share information about GCW, the Hualapai history and culture, etc.
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 Perform other work-related duties as assigned.
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 Knowledge and Abilities:
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 Two or more years of general maintenance experience required.
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 Ability to physically complete and have the knowledge to perform maintenance, repair, firefighting and rescue duties. Ability to operate heavy equipment in performing duties.
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 Ability to read and understand operating, maintenance and repair manuals for equipment, machinery and all maintenance services offered. Some of this information may be obtained through online methods.
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 Ability to communicate effectively and operate a variety of radio and communications equipment.
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 Ability to monitor, complete reports and take corrective action concerning the condition and maintenance of equipment, machinery, vehicles, runways and structures.
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 Ability to take and pass required training classes.
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 Ability to work in a team environment and establish and maintain positive working relationships. Good client/customer service skills and the ability to work independently as well as in support of the group effort.
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 Ability to multi-task and work in a fast-paced environment.
 
 
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 Minimum Qualifications
 
 
 
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 Two years general maintenance experience.
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 Must be willing to attend Airport Rescue Firefighting training.
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 Pass all required educational courses on a timely basis throughout employment.
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 Good oral communication skills.
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 Valid Driver&rsquo;s License with clean driving record.
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 High School Diploma or GED.
 
 
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 </ul>
 
 Preferred Qualifications
 
 
 
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 Airport experience.
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 Specific training and/or certifications (diesel mechanic, electrical, plumbing, etc.).
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 Three or more years of general maintenance experience.
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 OSHA Certifications.
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 Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).
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 Preference given to Hualapai.
 
 
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 Working Conditions
 
 
 
 Position requires ability to work indoors as well as in outdoor environment for long periods of time, regardless of weather conditions. Must be able to routinely walk, stand, bend and carry items weighing up to 100 lbs. as part of duties. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
 
 
 
 Grand Canyon Resort Corporation
 
 (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai People, who have been part of this land since time immemorial, established GCRC, welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established, and occupiers are usually foreign to the land they occupy. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Airport Operations Specialist

Join Grand Canyon Resort Corporation and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grand Canyon Resort Corporation

About Company

Front Desk Agent

Airport Operations Specialist