Urwah Admin

Grand Millennium Muscat

<div><p>As a Room Service Order Taker, your role involves efficiently handling guest requests and orders, ensuring prompt and accurate delivery of food and beverage items to guest rooms. Your responsibilities include receiving and processing orders, providing menu information, and coordinating with kitchen and F&amp;B Associates to ensure a seamless room service experience for guests. Additionally, you play a key role in maintaining communication between various departments to guarantee the highest level of guest satisfaction and contribute to the overall success of the hotel's room service operations.</p><p><b>
Key Job Responsibilities:</b></p><br>
<ul>
<li>
Receive guest orders for food and beverages via phone or other communication channels.</li>
<li>Provide detailed menu information, suggestions, and recommendations to guests.</li>
<li>Accurately record and process guest orders, ensuring all special requests and preferences are noted.</li>
<li>Coordinate with kitchen and F&amp;B Associates to ensure timely preparation and delivery of orders.</li>
<li>Maintain clear and effective communication with other hotel departments to facilitate smooth operation.</li>
<li>Handle guest inquiries, resolve concerns, and provide exceptional customer service.</li>
<li>Ensure compliance with food safety and hygiene standards in all aspects of room service operations.</li>
<li>Collaborate with kitchen and F&amp;B teams to update menus and promotions based on availability and guest preferences.</li>
<li>Process payments and maintain accurate records of transactions.</li>
<li>Monitor and manage inventory levels of room service items.</li>
<li>Report any issues, discrepancies, or equipment malfunctions to the relevant departments for prompt resolution.</li>
<li>Uphold the hotel's service standards and contribute to a positive guest experience.</li>
<li>Participate in training programs to enhance product knowledge and service skills.</li>
<li>Adhere to established hotel policies and procedures, including confidentiality and security guidelines.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Room Service Order Taker

<div>
 As a Room Service Order Taker, your role involves efficiently handling guest requests and orders, ensuring prompt and accurate delivery of food and beverage items to guest rooms. Your responsibilities include receiving and processing orders, providing menu information, and coordinating with kitchen and F&amp;B Associates to ensure a seamless room service experience for guests. Additionally, you play a key role in maintaining communication between various departments to guarantee the highest level of guest satisfaction and contribute to the overall success of the hotel's room service operations.
 <br/>
 <br/>
 <strong>
  Key Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive guest orders for food and beverages via phone or other communication channels.
  </li>
  <li>
   Provide detailed menu information, suggestions, and recommendations to guests.
  </li>
  <li>
   Accurately record and process guest orders, ensuring all special requests and preferences are noted.
  </li>
  <li>
   Coordinate with kitchen and F&amp;B Associates to ensure timely preparation and delivery of orders.
  </li>
  <li>
   Maintain clear and effective communication with other hotel departments to facilitate smooth operation.
  </li>
  <li>
   Handle guest inquiries, resolve concerns, and provide exceptional customer service.
  </li>
  <li>
   Ensure compliance with food safety and hygiene standards in all aspects of room service operations.
  </li>
  <li>
   Collaborate with kitchen and F&amp;B teams to update menus and promotions based on availability and guest preferences.
  </li>
  <li>
   Process payments and maintain accurate records of transactions.
  </li>
  <li>
   Monitor and manage inventory levels of room service items.
  </li>
  <li>
   Report any issues, discrepancies, or equipment malfunctions to the relevant departments for prompt resolution.
  </li>
  <li>
   Uphold the hotel's service standards and contribute to a positive guest experience.
  </li>
  <li>
   Participate in training programs to enhance product knowledge and service skills.
  </li>
  <li>
   Adhere to established hotel policies and procedures, including confidentiality and security guidelines.
  </li>
  <li>
   Uphold environmental, health, and safety standards in alignment with organizational policies.
  </li>
  <li>
   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
</div>


<div><p>As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Greet and welcome guests in a friendly and professional manner.</li>
<li>Take customer orders, answer questions, and make menu recommendations.</li>
<li>Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.</li>
<li>Serve meals and drinks in accordance with established standards and presentation guidelines.</li>
<li>Handle guest inquiries, concerns, and requests promptly and courteously.</li>
<li>Maintain a clean and organized dining area, including setting up tables and clearing dishes.</li>
<li>Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.</li>
<li>Upsell menu items and promote special promotions to enhance the guest experience.</li>
<li>Process customer payments and handle cash transactions accurately.</li>
<li>Follow hygiene and safety guidelines to ensure a clean and safe working environment.</li>
<li>Assist in restocking and replenishing supplies as needed.</li>
<li>Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

F&B Associate

<div>
 As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.
 <br/>
 <br/>
 <strong>
  Key Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome guests in a friendly and professional manner.
  </li>
  <li>
   Take customer orders, answer questions, and make menu recommendations.
  </li>
  <li>
   Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
  </li>
  <li>
   Serve meals and drinks in accordance with established standards and presentation guidelines.
  </li>
  <li>
   Handle guest inquiries, concerns, and requests promptly and courteously.
  </li>
  <li>
   Maintain a clean and organized dining area, including setting up tables and clearing dishes.
  </li>
  <li>
   Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.
  </li>
  <li>
   Upsell menu items and promote special promotions to enhance the guest experience.
  </li>
  <li>
   Process customer payments and handle cash transactions accurately.
  </li>
  <li>
   Follow hygiene and safety guidelines to ensure a clean and safe working environment.
  </li>
  <li>
   Assist in restocking and replenishing supplies as needed.
  </li>
  <li>
   Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.
  </li>
  <li>
   Uphold environmental, health, and safety standards in alignment with organizational policies.
  </li>
  <li>
   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
</div>


<div><p>As an F&amp;B Ambassador, you will be the face of our food and beverage outlet, ensuring a memorable and exceptional experience for our guests. Your role involves creating a warm and inviting atmosphere, providing personalized service, and promoting our F&amp;B offerings. You will be a brand ambassador, contributing to the overall success of the outlet and enhancing guest satisfaction.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Welcome guests with warmth and enthusiasm, creating a positive first impression.</li>
<li>Provide personalized and attentive service, anticipating and fulfilling guest needs.</li>
<li>Showcase in-depth knowledge of the food and beverage offerings, including menu items, specials, and promotions.</li>
<li>Recommend and assist guests in making menu selections based on preferences and dietary restrictions.</li>
<li>Ensure timely and accurate order delivery, coordinating with the kitchen and F&amp;B Associates.
</li><li>Maintain a thorough understanding of the dining area layout, table numbers, and overall flow of service.</li>
<li>Handle guest inquiries, concerns, and feedback professionally and promptly, striving to resolve issues to the satisfaction of the guest.</li>
<li>Uphold cleanliness and organization standards in the dining area, ensuring a pleasant and comfortable environment.</li>
<li>Collaborate with kitchen and F&amp;B team to maintain smooth operations and efficient service.</li>
<li>Act as a liaison between guests and management, conveying guest preferences and feedback to enhance overall guest satisfaction.</li>
<li>Promote loyalty programs, special events, and promotions to encourage guest engagement and repeat visits.</li>
<li>Maintain a professional appearance and demeanor at all times, embodying the brand's values.</li>
<li>Collaborate with the marketing team to support promotional activities and events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

F&B Ambassador

<div>
 As an F&amp;B Ambassador, you will be the face of our food and beverage outlet, ensuring a memorable and exceptional experience for our guests. Your role involves creating a warm and inviting atmosphere, providing personalized service, and promoting our F&amp;B offerings. You will be a brand ambassador, contributing to the overall success of the outlet and enhancing guest satisfaction.
 <br/>
 <br/>
 <strong>
  Key Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcome guests with warmth and enthusiasm, creating a positive first impression.
  </li>
  <li>
   Provide personalized and attentive service, anticipating and fulfilling guest needs.
  </li>
  <li>
   Showcase in-depth knowledge of the food and beverage offerings, including menu items, specials, and promotions.
  </li>
  <li>
   Recommend and assist guests in making menu selections based on preferences and dietary restrictions.
  </li>
  <li>
   Ensure timely and accurate order delivery, coordinating with the kitchen and F&amp;B Associates.
  </li>
  <li>
   Maintain a thorough understanding of the dining area layout, table numbers, and overall flow of service.
  </li>
  <li>
   Handle guest inquiries, concerns, and feedback professionally and promptly, striving to resolve issues to the satisfaction of the guest.
  </li>
  <li>
   Uphold cleanliness and organization standards in the dining area, ensuring a pleasant and comfortable environment.
  </li>
  <li>
   Collaborate with kitchen and F&amp;B team to maintain smooth operations and efficient service.
  </li>
  <li>
   Act as a liaison between guests and management, conveying guest preferences and feedback to enhance overall guest satisfaction.
  </li>
  <li>
   Promote loyalty programs, special events, and promotions to encourage guest engagement and repeat visits.
  </li>
  <li>
   Maintain a professional appearance and demeanor at all times, embodying the brand's values.
  </li>
  <li>
   Collaborate with the marketing team to support promotional activities and events.
  </li>
  <li>
   Uphold environmental, health, and safety standards in alignment with organizational policies.
  </li>
  <li>
   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
</div>


Join Grand Millennium Muscat and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grand Millennium Muscat

ABOUT_COMPANY

Room Service Order Taker

Room Service Order Taker

F&B Associate

F&B Associate

F&B Ambassador

F&B Ambassador