Qureos Mentor

Grand Tourist Hotel Muscat

Job Title: Housekeeping SupervisorDepartment: Housekeeping Reports To: Housekeeping ManagerJob Summary:The Housekeeping Supervisor is responsible for supervising and coordinating the daily activities of room attendants and housekeeping staff to ensure cleanliness, hygiene, and maintenance standards are consistently met in guest rooms and public areas.Key Responsibilities:<ul><li>Supervise and assign daily tasks to housekeeping staff.</li><li>Inspect guest rooms, corridors, and public areas to ensure cleanliness standards are maintained.</li><li>Ensure proper use of cleaning equipment and chemicals in accordance with safety guidelines.</li><li>Train new employees and provide on-the-job guidance to team members.</li><li>Monitor room status updates and coordinate with Front Office for room availability.</li><li>Report maintenance issues and follow up to ensure timely resolution.</li><li>Maintain housekeeping inventory, linen control, and supply requisitions.</li><li>Prepare daily reports related to occupancy, room inspections, and staff performance.</li><li>Ensure compliance with hotel policies, health regulations, and safety standards.</li><li>Handle guest requests and complaints in a professional and timely manner.</li></ul>Requirements &amp; Qualifications:<ul><li>Minimum 2&ndash;4 years of housekeeping experience in a hotel environment.</li><li>At least 1&ndash;2 years in a supervisory role preferred.</li><li>Strong leadership and team management skills.</li><li>Good communication and organizational abilities.</li><li>Knowledge of cleaning procedures, chemicals, and equipment.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Can you join immediately? </li><li>Do you have valid QID?</li><li>DO you have NOC for sponsor transfer?</li></ul>

Housekeeping Supervisor

Job Description &ndash; WaitressPosition Title: Waitress Department: Food &amp; Beverage Reports To: F&amp;B Service Supervisor Hotel Category: 4-Star HotelPosition OverviewThe Waitress is responsible for delivering efficient and courteous food and beverage service in accordance with established hotel standards. The role ensures a positive dining experience through professional guest interaction, accurate order handling, and consistent service execution.Key Responsibilities Service Delivery<ul><li>Greet and welcome guests in a professional and friendly manner.</li><li>Present menus and provide detailed information regarding menu items, ingredients, and promotions.</li><li>Accurately take food and beverage orders and enter them into the POS system.</li><li>Serve food and beverages in accordance with established service standards.</li><li>Monitor guest tables to anticipate needs and ensure satisfaction throughout the dining experience.</li><li>Clear and reset tables promptly following service standards.</li></ul>Guest Experience<ul><li>Maintain a courteous and attentive approach at all times.</li><li>Address guest requests and concerns efficiently, escalating issues when necessary.</li><li>Ensure guest preferences and special requests are communicated accurately to the kitchen.</li></ul>Operational Compliance<ul><li>Ensure proper mise en place before service.</li><li>Follow hygiene and food safety regulations, including HACCP standards.</li><li>Maintain cleanliness and organization of assigned section.</li><li>Adhere to hotel policies, SOPs, and grooming standards.</li></ul>Financial &amp; Administrative Duties<ul><li>Ensure accuracy of orders and billing before presenting to guests.</li><li>Follow proper cash handling and billing procedures where applicable.</li><li>Report any discrepancies to the supervisor immediately.</li></ul>Teamwork &amp; Coordination<ul><li>Coordinate with kitchen and bar staff for smooth service flow.</li><li>Assist colleagues during peak service periods.</li><li>Participate in pre-shift briefings and training sessions.</li></ul>Qualifications &amp; Experience<ul><li>Previous experience in food and beverage service preferred.</li><li>Experience in hotel or upscale dining environment is an advantage.</li><li>Basic knowledge of food safety and service standards.</li></ul>Core Competencies<ul><li>Strong guest service orientation</li><li>Effective communication skills</li><li>Attention to detail</li><li>Time management</li><li>Ability to work under pressure</li><li>Professional appearance and conduct</li></ul>Working Conditions<ul><li>Shift-based role including evenings, weekends, and public holidays.</li><li>Requires extended standing, walking, and carrying trays during service hours.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you provide Noc for sponsorship transfer?</li><li>Can you join immediately?</li></ul>

Waitress

Job Description &ndash; Room AttendantPosition Title: Room Attendant Department: Housekeeping Reports To: Housekeeping Supervisor Hotel Category: 4-Star HotelPosition OverviewThe Room Attendant is responsible for maintaining guest rooms and assigned areas in a clean, orderly, and presentable condition in accordance with hotel standards. The role ensures a high level of hygiene, comfort, and guest satisfaction through attention to detail and consistent service delivery.Key Responsibilities Guest Room Cleaning &amp; Maintenance<ul><li>Clean and service assigned guest rooms in accordance with hotel procedures and productivity standards.</li><li>Make beds, change linens, and replace towels as required.</li><li>Clean bathrooms, including fixtures, mirrors, floors, and amenities replenishment.</li><li>Dust, vacuum, mop, and sanitize all room surfaces.</li><li>Ensure proper arrangement of furniture and in-room amenities.</li></ul>Quality &amp; Standards Compliance<ul><li>Follow established housekeeping standards and cleaning procedures.</li><li>Conduct visual inspections to ensure rooms meet cleanliness and presentation standards before release.</li><li>Report any maintenance issues, damages, or missing items immediately to the supervisor.</li><li>Ensure compliance with hygiene, safety, and infection control standards.</li></ul>Guest Interaction<ul><li>Respond courteously to guest requests and inquiries.</li><li>Respect guest privacy and confidentiality at all times.</li><li>Follow lost-and-found procedures accurately.</li></ul>Inventory &amp; Supplies Management<ul><li>Maintain proper use and care of cleaning equipment.</li><li>Monitor and replenish cleaning supplies in trolley.</li><li>Ensure safe storage of chemicals and cleaning materials.</li></ul>Operational Support<ul><li>Assist with deep cleaning programs as scheduled.</li><li>Support linen exchange and housekeeping stock control processes.</li><li>Comply with daily room quota and productivity expectations.</li></ul>Qualifications &amp; Experience<ul><li>Previous housekeeping experience in a hotel environment preferred.</li><li>Basic understanding of cleaning chemicals and equipment usage.</li><li>Experience in a 3-star or 4-star hotel is an advantage.</li></ul>Core Competencies<ul><li>Attention to detail</li><li>Time management and efficiency</li><li>Physical stamina</li><li>Reliability and punctuality</li><li>Teamwork and cooperation</li><li>Guest-oriented attitude</li></ul>Working Conditions<ul><li>Shift-based role including weekends and public holidays.</li><li>Physically demanding role requiring standing, bending, lifting, and extended movement.</li></ul>Job Types: Full-time, PermanentPay: QAR2,000.00 - QAR2,200.00 per monthApplication Question(s):<ul><li>Can you join immediately? </li><li>Can you provide NOC?</li><li>Do you have valid Qatar ID?</li></ul>

Room Attendant

Job Description &ndash; Heavy Vehicle Driver cum Bell BoyPosition Title: Heavy Vehicle Driver cum Bell Boy Department: Front Office Reports To: Duty Manager Hotel Category: 4-Star HotelPosition OverviewThe Heavy Vehicle Driver cum Bell Boy is responsible for providing safe and efficient transportation services while supporting guest services operations. The role combines professional driving responsibilities with luggage handling, guest assistance, and front entrance support to ensure a seamless arrival and departure experience.Key ResponsibilitiesDriving &amp; Transportation Duties<ul><li>Operate heavy vehicles in compliance with Qatar traffic regulations and company policies.</li><li>Provide transportation services for guests, staff, and management as assigned.</li><li>Ensure timely pick-up and drop-off services.</li><li>Conduct daily vehicle inspections and report maintenance issues.</li><li>Maintain cleanliness and proper condition of assigned vehicle.</li><li>Ensure all vehicle documentation (registration, insurance, permits) is valid and up to date.</li></ul>Guest Service &amp; Bell Desk Support<ul><li>Assist guests with luggage during arrival and departure.</li><li>Escort guests to rooms and provide basic information about hotel facilities.</li><li>Deliver messages, parcels, and guest requests promptly.</li><li>Coordinate with the front desk regarding guest movements and transportation schedules.</li><li>Maintain orderly and presentable entrance and lobby areas.</li></ul>Operational Support<ul><li>Support airport transfers and group arrivals as per schedule.</li><li>Assist during peak hours and special events.</li><li>Follow hotel service standards and guest handling procedures.</li><li>Ensure professional appearance and grooming at all times.</li></ul>Compliance &amp; Safety<ul><li>Adhere to hotel policies and SOPs.</li><li>Ensure guest safety and confidentiality.</li><li>Comply with occupational health and safety standards.</li><li>Immediately report incidents, accidents, or guest concerns.</li></ul>Qualifications &amp; Requirements<ul><li>Valid Qatar Heavy Vehicle Driving License.</li><li>Minimum 2&ndash;3 years of driving experience (hotel experience preferred).</li><li>Basic knowledge of Doha roads and key locations.</li><li>Previous hotel bell service experience is an advantage.</li><li>Good physical condition to handle luggage and extended standing.</li></ul>Competencies<ul><li>Safe driving practices</li><li>Customer service orientation</li><li>Professional communication skills</li><li>Reliability and punctuality</li><li>Teamwork and flexibility</li><li>Ability to work under pressure</li></ul>Working Conditions<ul><li>Shift-based role including weekends and public holidays.</li><li>Combination of driving duties and physical guest service responsibilities.</li><li>May require extended working hours depending on operational needs.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do You Have Valid QID?</li><li>Can You Provide NOC? </li><li>Can You Join Immediately?</li></ul>

Heavy Vehicle Driver cum Bell Boy

Job Description &ndash; Captain WaiterPosition Title: Captain Waiter Department: Food &amp; Beverage Reports To: F&amp;B Service Supervisor Hotel Category: 4-Star HotelPosition OverviewThe Captain Waiter is responsible for supervising service operations within the assigned outlet and ensuring smooth coordination between service staff and kitchen. The role requires strong product knowledge, leadership skills, and a hands-on approach to maintaining high service standards and guest satisfaction.Key Responsibilities Service Supervision<ul><li>Oversee service operations during assigned shifts.</li><li>Allocate sections and responsibilities to waiters and service staff.</li><li>Ensure proper muse en place and outlet readiness before service.</li><li>Monitor service flow to ensure timely and efficient delivery.</li></ul>Guest Relations<ul><li>Welcome and interact with guests in a professional manner.</li><li>Take orders accurately and provide recommendations when required.</li><li>Handle guest complaints or concerns promptly and escalate when necessary.</li><li>Ensure consistent guest satisfaction and personalized service.</li></ul>Team Coordination<ul><li>Guide and support waiters during service.</li><li>Ensure grooming, uniform standards, and discipline are maintained.</li><li>Conduct pre-shift briefings to communicate daily specials, promotions, and operational updates.</li><li>Assist in training new staff members and improving service skills.</li></ul>Operational &amp; Quality Control<ul><li>Ensure compliance with hotel service standards and SOPs.</li><li>Monitor cleanliness and presentation of tables and service areas.</li><li>Coordinate with kitchen staff to ensure accurate and timely order preparation.</li><li>Support inventory control and proper handling of equipment and supplies.</li></ul>Financial &amp; Administrative Support<ul><li>Ensure accurate order entry and billing through POS system.</li><li>Verify bills before presenting to guests.</li><li>Support cash handling procedures where applicable.</li><li>Assist in preparing shift reports and communicating operational concerns to management.</li></ul>Qualifications &amp; Experience<ul><li>Diploma or certification in Hospitality or Food &amp; Beverage preferred.</li><li>Minimum 2&ndash;4 years of experience in F&amp;B service, with supervisory exposure.</li><li>Experience in a hotel or upscale restaurant environment preferred.</li></ul>Core Competencies<ul><li>Strong leadership and team coordination</li><li>Excellent guest service and communication skills</li><li>Sound knowledge of food and beverage service procedures</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Ability to perform under pressure</li></ul>Working Conditions<ul><li>Shift-based role including evenings, weekends, and public holidays.</li><li>Active floor presence required throughout service hours.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join immediately? </li><li>Do you have Valid Qatar ID?</li><li>Can you provide NOC for Sponsorship Transfer?</li></ul>

Captain Waiter

Job Description &ndash; F&amp;B Service SupervisorPosition Title: F&amp;B Service Supervisor Department: Food &amp; Beverage Reports To: F&amp;B Manager Location: 4-Star HotelPosition OverviewThe F&amp;B Service Supervisor is responsible for ensuring the effective supervision of food and beverage service operations within assigned outlets. The role focuses on maintaining operational efficiency, service consistency, and compliance with hotel standards while delivering an exceptional guest dining experience. The position requires strong operational control, team leadership, and proactive problem-solving abilities.Core Duties and Responsibilities Operational Oversight<ul><li>Supervise day-to-day service activities to ensure smooth and efficient operations.</li><li>Monitor outlet readiness, cleanliness, and service setup prior to opening.</li><li>Ensure compliance with established service procedures and brand standards.</li><li>Oversee table allocation, service flow, and guest handling during peak hours.</li><li>Ensure proper coordination between service team and kitchen for timely delivery.</li></ul>Guest Relations<ul><li>Maintain high visibility on the floor to engage with guests.</li><li>Address guest concerns promptly and escalate when necessary.</li><li>Ensure consistent delivery of service excellence in line with hotel expectations.</li><li>Monitor guest satisfaction levels and report recurring feedback trends.</li></ul>Team Supervision<ul><li>Direct and guide service staff during shifts.</li><li>Enforce grooming, hygiene, and professional conduct standards.</li><li>Monitor attendance, punctuality, and overall performance.</li><li>Assist management in evaluating team performance and identifying development needs.</li><li>Support onboarding and practical training of new team members.</li></ul>Quality &amp; Compliance<ul><li>Ensure adherence to hygiene, food safety, and HACCP standards.</li><li>Monitor correct handling of equipment, glassware, and service materials.</li><li>Ensure compliance with occupational health and safety regulations.</li><li>Conduct routine checks on mise en place and outlet presentation.</li></ul>Administrative &amp; Financial Control<ul><li>Assist in preparing duty rosters based on business levels.</li><li>Monitor proper use of POS systems and billing accuracy.</li><li>Ensure adherence to cash handling procedures (where applicable).</li><li>Support inventory management and stock control processes.</li><li>Prepare shift reports and communicate operational updates to management.</li></ul>Event &amp; Business Support<ul><li>Coordinate service requirements for banquets, VIP guests, and special events.</li><li>Support promotional campaigns and seasonal F&amp;B initiatives.</li><li>Ensure operational readiness for high-volume service periods.</li></ul>Qualifications &amp; Experience<ul><li>Diploma or certification in Hospitality Management or related discipline preferred.</li><li>Minimum 2&ndash;4 years of experience in Food &amp; Beverage service within a hotel or upscale restaurant.</li><li>Prior supervisory or team leadership experience required.</li><li>Experience in a 4-star or equivalent hospitality environment is an advantage.</li></ul>Competencies<ul><li>Strong leadership and team coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Sound understanding of service sequencing and guest engagement.</li><li>Ability to manage multiple priorities under pressure.</li><li>Detail-oriented with strong organizational skills.</li><li>Professional demeanor and service-oriented mindset.</li></ul>Work Environment<ul><li>Shift-based role including evenings, weekends, and public holidays.</li><li>Active floor presence required throughout service hours.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have valid QID?</li><li>Can you provide NOC for sponsorship transfer? </li><li>Can you join immediately? </li></ul>Work Location: In person

F&B Service Supervisor (Female)

Join Grand Tourist Hotel Muscat and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.