Qureos Mentor

Grundfos Pumps

<div><div><b>What is the job about?</b></div><div><b><br>
</b></div><p>The Service Coordinator Apply well-developed professional knowledge to liaise and build trust with customers, service staff and contractors regarding any scope of service work. Coordinate and schedule service operations and site visits.</p><p>
Handle customer requests (phone calls, orders etc.) and prepare standard quotations.
</p><div>He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div></div><div><b><br>
Your main responsibilities:</b></div><div><b><br>
</b></div><ul><li>Coordinate and schedule service operations (using Service Management System).</li><li>
Liaise and build trust with customers, service staff, contractors (Authorized Service Partners) regarding any scope of on-site work, including Health &amp;Safety aspects.</li><li>
Organize travels and site visits.</li><li>
Handle customer requests (phone calls, orders etc.) and prepare simple quotations.</li><li>
Assist in executing plans, policies and projects (e.g. monitoring service delivery, - level and - hours metrics etc.).</li><li>
Handle escalated complaints from customers and drive to satisfactory conclusion.</li><li>
Assist leadership and colleagues continuous improvement and execution of service plans.</li><li>
Prepare monthly performance reports for the Head of Service &amp; Solutions.
</li><li>Support administration tasks related to service workshop</li><li>
Reports matters related to Safety, Health and Environment</li><li>
Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers</li></ul><div></div><div><b><br>
Your Background:</b></div><div><b><br>
</b></div><ul><li>Bachelor&rsquo;s Degree, Associate&rsquo;s Degree or equivalent work experience2 years of work experience in the industry or comparable environment</li><li>
SAP experience preferred</li><li>
Experience driving well-defined processes within the service environment.</li><li>
Ability to lead minor processes or projects.</li><li>
Ability to lead a well-defined business process within the service environment.</li><li>
Most likely to have 5-10 years of relevant work experience before entering level besides formal education.</li><li>
Technical, functional and professional</li><li>
Ability influence others and follow processes.</li><li>
Some experience supporting key business initiatives.</li><li>
Knowledge of best practices and relevant practices, systems in the service environment</li></ul><div></div><div><b><br>
Do you want to learn more?</b></div><div></div><div><br>
This position is based in Egypt-Cairo. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div><br>
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people</div><div></div><div><br>
We look forward to hearing from you.</div></div><p></p>

Service Coordinator

<div><p><b><i>Would you like </i></b><b><i>working in close coordination with various stakeholders from the divisions and countr</i></b><b><i>y and s</i></b><b><i>et-up the Quality and EHS roadmap</i></b><b><i>?</i></b></p><p><b>
What is the job about?</b></p><p>
Ability to speak and write in English would be needed to succeed in this role. After production establishment, will become an integral part of the plant driving Plant Quality and EHS functional activities supporting to the Plant Manager and Autonomous Production Unit (APU). Highly collaborative role working in close coordination with various stakeholders from the divisions and country.</p><p></p><p><b><br>
Your main responsibilities:</b></p><ul><li>
Responsible for Ensuring the adherence to Plant Safety procedures/policies and implementing the Safety Culture</li><li>
Set-up the Quality and EHS roadmap in collaboration with IMEA Ops EHS and Quality leader.</li><li>
Establishing, Implementing &amp; Maintaining the Quality, Environment, Health &amp; Safety Management System in accordance with ISO9001/14001/ISO45001 and Grundfos group Standards &ndash; GDS</li><li>
Driving and implementing the Grundfos Production System &ndash; GPS</li><li>
Perform internal audits (9001/14001/45001) at regular intervals and ensure the compliance to policies/procedure/standards.</li><li>
Perform periodical Gemba walks, identify improvement opportunities areas in Quality &amp; EHS and be a driver for continuous improvement</li><li>
Ensuring the compliance to the Statutory requirements</li><li>
Responsible for all the Process/Product/Customer quality related matters at the plant</li><li>
Systematic recording &amp; analytical problem solving with various quality tools</li><li>
Constantly drive towards &ldquo;Total Quality culture&rdquo;</li><li>
Provide appropriate trainings and reporting of the EHS/Quality performance</li><li>
Identification and implementation of Improvement proposals and kaizen.</li></ul><p></p><p><b><br>
Your bac</b><b>kground:</b></p><ul><li>
Bachelor Engineering Graduate from a reputed institution</li><li>
Saudi National, Fluent in English both speaking and writing.</li><li>
Skills to manage projects and liasoning with government authorities and establishments</li><li>
Minimum 3 years of work experience in EHS / Quality function with working skills on EHS cultural enhancement and key quality deployment tools</li><li>
Safety Leadership and working knowledge with Risk assessment/Aspect impact analysis
</li><li>Analytical and Problem solving skills using QC tools</li><li>
Able to work in a matrix organization, collaborate and able to work independently with minimum supervision</li><li>
Understanding of Lean principles with demonstrated applications within Shop floor</li><li>
Demonstrated skills on deploying continuous improvements</li></ul><p></p><p><b><br>
What&rsquo;s in it for you?</b></p><p>
We&rsquo;ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You&rsquo;ll be welcomed from day one into an inclusive, trusting environment guided by six core values.
</p><p><b>Do you want to learn more?</b></p><p>
If this job sounds appealing to you, please send us your English resume and motivation letter by clicking on &lsquo;Apply&rsquo;.</p><p><b>
We look forward to hearing from you</b><b>!</b></p></div><p></p>

Associate Quality & EHS Specialist - CBS Saudi

<div><div><b>What is the job about?</b></div><div><br>
</div><div>The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer.<br>
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div><b><br>
</b></div><div><b>Main responsibilities:</b></div><div><br>
</div><ul><li>Makes a risk assessment for every task.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service.</li><li>Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems.</li><li>Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required.</li><li>Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS etc;)</li><li>Registers the identified product quality issues in the systems.</li><li>Assists in project execution &ndash; installation support, commissioning etc..</li><li>Executes the agreed maintenance services and SLA for service agreements;</li><li>Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc.. Including identified leads.</li><li>Prepares inputs for quoting out-of-warranty repairs.</li><li>Collects installed base information.</li><li>Continues learning and development to build up hands-on service capability.</li><li>Masters the use of service tools and equipment.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers.</li></ul><br>
<div></div><div><b>Your Background:</b></div><div><br>
</div><ul><li>Technical education knowledge of electrical/mechanical engineering</li><li>
2 years of work experience in the industry or comparable environment</li><li>
Experience with pump technology</li><li>
SAP experience preferred</li><li>
Ability to participate in work with processes or projects within the service environment</li></ul><div>
Do you want to learn more?
</div><div>This position is based in Saudi Arabia. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div><br>
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.</div><div></div><div><br>
We look forward to hearing from you.</div></div><p></p>

Service Engineer

<div><p>Are you ready to pump up your career?</p><p></p><p><br>
At Grundfos, we believe in creating solutions that help shape a better world. Our purpose-driven approach combines innovation, sustainability, and collaboration to deliver exceptional value to our customers and communities. Now, we&rsquo;re looking for an Associate Sales Engineer to join our Industry team in Saudi Arabia and help us make a difference.</p><p>
This role reports to the Head of Sales MENA &ndash; Industry, and we will need someone on the ground in Jeddah, Saudi Arabia.</p><p></p><p><b><br>
What you&rsquo;ll do:
</b></p><p>As our new Associate Sales Engineer, you will:</p><ul><li>
Drive sales growth within your designated area by developing new opportunities and nurturing existing relationships</li><li>
Introduce innovative Grundfos solutions to customers and explain their benefits.</li><li>
Build strong stakeholder relationships and ensure customer satisfaction to foster loyalty.</li><li>
Monitor and report on pipeline, order intake, profitability, and debt collection.</li><li>
Share market insights and collaborate with colleagues to strengthen our business results.</li><li>
Conduct customer training sessions to raise awareness of our offerings.</li></ul><p></p><p><b><br>
Your background:</b></p><ul><li>
A Bachelor&rsquo;s degree in business or engineering.</li><li>
Minimum 2 years of relevant experience in sales within a large international company.</li><li>
Strong communication and networking skills with the ability to influence and build trust.</li><li>
Technical expertise and business acumen, with a passion for customer-centric solutions.</li><li>
Proficiency in English (additional regional languages are a plus).</li><li>
Willingness to travel frequently within the region.</li></ul><p></p><p><b><br>
Why Grundfos?
</b></p><p>At Grundfos, we celebrate diversity and believe in equitable opportunities for all. You&rsquo;ll join a global team of pioneers who care deeply about sustainability, innovation, and each other. We offer flexibility, development opportunities, and a workplace where you can bring your whole self to work</p><p></p><p><b><br>
Do you want to learn more?<br>
</b></p><p><br>
Don&rsquo;t just go with the flow&mdash;<b>be the flow</b>. Apply now and help us shape the future of water solutions in Saudi Arabia.</p><p>
To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people</p><p><br>
</p><p><b>We look forward to hearing from you.</b></p></div>

Associate Sales Engineer, IND - Saudi Arabia

Join Grundfos Pumps and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grundfos Pumps

About Company

Service Coordinator

Associate Quality & EHS Specialist - CBS Saudi

Service Engineer

Associate Sales Engineer, IND - Saudi Arabia