Qureos Mentor

GT Independence

Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you&rsquo;re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters. Our Mission To help people live a life of their choosing, regardless of age or ability. GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National &ldquo;Best and Brightest Companies to Work For.&rdquo; We are also proudly certified as a Great Place to Work&reg; for 2025/2026&mdash;a distinction reserved for top employers committed to outstanding employee experiences. The Supports Broker (Case Manager) is responsible for coordinating the daily operation of Medicaid Waiver services, and for promoting personal growth and independence of participants in accordance with state and program regulations, GT Independence Policy and Procedures, and applicable accreditation standards. RESPONSIBILITIES AND DUTIES: Support participants' growth and independence by training, supervising, and monitoring staff. Build and maintain relationships with agency staff, service providers, and families. Assist participants in developing social networks and integrating into the community. Help locate and access non-Medicaid resources to achieve Individual Support Plan (ISP) outcomes. Provide instruction and counseling for problem-solving and decision-making. Advocate for participants and collaborate with relevant organizations. Guide participants in planning and implementing support plans (IEP, ISP, etc.). Educate and support participants in self-directing services under the Employer of Record Model. Assist in budget management and coordinate financial support services for self-directed participants. Develop schedules and staff duties for self-directed participants. Provide ongoing training on participant-directed responsibilities and reporting. Coordinate community resources, including healthcare services. Assist in securing housing and necessary furnishings. Meet billable targets. MINIMUM REQUIREMENTS The Supports Broker may not work for the VF/EA FMS-Support Broker entity and concurrently as a waiver case manager or for a direct care service organization. High school diploma or equivalent. At least 1-year community experience supporting people with disabilities. WORK ENVIRONMENT Work is performed in a typical office setting or other community settings. Travel is required. As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. Our operations team is driven by trust, autonomy, and&mdash;yes&mdash;fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose. We value excellence, but we won&rsquo;t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages &amp; benefits, and meaningful opportunities for professional growth. Grow your career with us. Grow your impact with us. _____________________________________________ What Culture &amp; Belonging Means at GT: Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination. Education Preferred Bachelors or better in Social Work Associates or better in Social Work Masters or better in Social Work Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Pay: $50,000.00 per year

Case Manager (Support Broker)

<div><h3 class="jobSectionHeader">Make a Meaningful Impact Every Day</h3>
<div>
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you&rsquo;re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
<h3 class="jobSectionHeader">
Our Mission</h3>

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National &ldquo;Best and Brightest Companies to Work For.&rdquo; We are also proudly certified as a Great Place to Work&reg; for 2025/2026&mdash;a distinction reserved for top employers committed to outstanding employee experiences.

The Support Broker is responsible for coordinating the daily operation of Medicaid Waiver services, and for promoting personal growth and independence of participants in accordance with state and program regulations, GT Independence Policy and Procedures, and applicable accreditation standards.

RESPONSIBILITIES AND DUTIES
<ul>
<li>Promote personal growth, independence, and quality of life for service participants through initial development and ongoing support, monitoring, supervision, and staff training.</li>
<li>Build and maintain positive relationships with agency staff, service providers, and individuals/families.</li>
<li>Demonstrate knowledge and adherence to GT Mission, Values, and quality service standards.</li>
<li>Collaborate with all GT staff and maintain positive working relationships to support team goals and program success.</li>
<li>Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements including HCBS waiver and related requirements.</li>
<li>Follow all agency policies and procedures.</li>
<li>Monitor and participate in performance improvement initiatives to ensure health, safety, and quality of services for participants.</li>
<li>Complete written assignments and reports as required.</li>
<li>Maintain all GT trackers accurately and up to date; submit weekly scorecards.</li>
<li>Assist participants in forming and sustaining relationships with natural and community supports to promote meaningful community integration and inclusion.</li>
<li>Support participants in developing social networks and connections with community organizations to expand valued social relationships.</li>
<li>Help participants onboard and access non-Medicaid community supports and resources aligned with Individual Support Plan (ISP) outcomes, including social, educational, and natural supports.</li>
<li>Meet with clients, Independent Facilitators, and Regional Center staff for consultation meetings to ensure alignment and support.</li>
<li>Enroll clients promptly, ensuring all required documents are processed correctly.</li>
<li>Provide instruction and counseling to guide participants in problem-solving and decision-making.</li>
<li>Advocate and collaborate with individuals and organizations on behalf of participants including regional center and independent facilitators</li>
<li>Support participants in preparing for, participating in, and implementing spending plans.</li>
<li>Provide training and guidance on the Individual and Family Directed Supports Option for participants considering directing services and supports in all models.</li>
<li>Assist with managing the Individual &amp; Family Directed Budget under all models.</li>
<li>Coordinate services with the Financial Support Services provider for participants self-directing services, including guidance on using the Participant-Directed Budget.</li>
<li>Provide information and support for recruiting, hiring, managing, training, evaluating, and changing support staff under the Employer of Record Model.</li>
<li>Provide guidance on staff financial forms, qualifications, and record-keeping requirements under the Employer of Record Model.</li>
<li>Ensure participants and families understand responsibilities related to participant direction, including reporting expenditures and other relevant requirements.</li>
<li>Identify and participate in tabling events, Self-Determination conferences, resource fairs, and networking opportunities to promote services and build community connections.</li>
<li>Educate participants and external stakeholders about Self-Determination principles and GT processes</li>
<li>Travel will be required to attend events, conferences, training, and other related activities.</li>
<li>Deliver regular presentations to Independent Facilitators and external stakeholders to share program updates and strengthen partnerships.</li>
<li>Perform other duties as assigned.</li></ul> 
 
MINIMUM REQUIREMENTS
<ul>
<li>Be 18 years of age or older;</li>
<li>Have current, appropriate licensure,</li>
<li>Have a master&rsquo;s degree in social work, Psychology, Counseling, Rehabilitation, Nursing Gerontology or Sociology and one (1) year experience with the population(s); OR</li>
<li>Bachelor&rsquo;s degree and two (2) years&rsquo; experience with the population(s); OR</li>
<li>Registered Nurse (RN) or can have an Associate degree and three (3) years&rsquo; experience with the population(s).</li>
<li>Successfully complete all required criminal background check(s) pursuant to the State of CA and federal requirements.</li>
<li>The Support Broker may not work for the VF/EA FMS-Support Broker entity and concurrently as a waiver case manager or for a direct care service organization.</li></ul> 
 
ADDITIONAL EXPERIENCE AND QUALIFICATIONS
<ul>
<li>Excellent knowledge of habilitation and personal assistance scope of services, state specific regulations and applicable regulation standards, and applicable accreditation standards.</li>
<li>Excellent interpersonal skills.</li>
<li>Ability to manage a schedule and frequent travel</li>
<li>Strong desire to help individuals live a life of their choosing</li>
<li>Strong networking skills; knowledge of the local community; ability to connect people to community resources</li>
<li>Proof of state curriculum and any other state-mandated training for this position.</li>
<li>Work hours must remain flexible as work schedule may vary noted due to needs of persons receiving services.</li>
<li>Strong oral and written communication skills</li>
<li>Personal computer skills, specifically Microsoft Office products</li>
<li>Strong ability to participate in a highly effective team</li>
<li>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Work is performed in a typical home office setting or other community settings. Travel is required.</li></ul> 
<div>
 
As a national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our Support Broker team is driven by trust, autonomy, and&mdash;yes&mdash;fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won&rsquo;t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages &amp; benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.
</div>
___________________________________________________________________________________________

What Culture &amp; Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Bilingual Case Manager (Support Broker)

Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you&rsquo;ve come to the right place! Let us help you discover a new passion for doing good in a growing industry. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National &ldquo;Best and Brightest Companies to Work For&rdquo; in 2025! We also received the &quot;Great Place Place To Work&quot; Certification for 2025-2026! The Claims (Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficiently. The Claims (Billing) Specialist maintains knowledge, skills, and abilities that contribute to various accounting/administrative tasks involved in preparing billing data for agencies in which GT Independence holds a contract. RESPONSIBILITIES AND DUTIES Preparation of billing data to be used in the billing of payers Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports Submit invoices to agencies Applies payments Collects on unpaid claims Prepares advance reconciliations and applies payments to the general ledger Enters information into computer databases for effective record keeping Collaborates with other staff members to optimize delivery of services Ensures all compliance standards are met for audit purposes Maintains confidentiality of records relating to clients Identifies opportunities to improve our processes Upholds company values and mission Other duties as assigned EDUCATION High School Diploma or GED required Associate degree preferred EXPERIENCE AND QUALIFICATIONS 2 years of experience relevant to the work performed Experience with Microsoft Office products is necessary, specifically Microsoft Excel Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology Excellent written and oral communication skills Ability to plan and organize daily work to meet strict deadlines Strong attention to detail Able to work with numbers and apply basic math skills to daily tasks Strong ability to participate on a highly effective team WORK ENVIRONMENT Work is performed in a typical office setting. GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants. Our Compliance team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do. We value excellence, but we won&rsquo;t micromanage to achieve it. If you are self-motivated, we&rsquo;ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally. __________________________________________ What Culture &amp; Belonging Means at GT: Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Claims (Billing) Specialist (CT)

Join GT Independence and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GT Independence

About Company

Case Manager (Support Broker)

Bilingual Case Manager (Support Broker)

Claims (Billing) Specialist (CT)