Urwah Admin

Guerlain

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>TRAINING
</b></p><ul><li>Ensure the full training of team, (including HQ team) focusing on our pool of Beauty Consultants on the bestsellers and novelties, on their service approach, and on the Guerlain selling technique to maximize sales potential
</li><li>Ensure the onboarding on all new team members through a complete program of induction
</li><li>In line with MEIA region and specificities, set up and implement the strategy adapted to the need and specificities of the area
</li><li>Be the Ambassador and Relay of Guerlain HQ Retail Education team in our Flagship doors to elevate the brand towards its core values and vision
</li><li>Work closely with Regional category experts: Fragrance, Makeup, Skincare &amp; Retail Excellence and co-animate as directed by regional team
</li><li>Ensure constant evaluation of BC and store performance using Retail App to identify key areas of focus and create action plans with SMART goals.
</li><li>Organization of training convention to introduce novelties per semester for the area
</li><li>Take part of key Trade Activations and peak periods to boost sales performance and sell along with sales force and provide an upgraded service and retail experience
</li></ul><p><b>BUILD A HIGH PERFORMING EDUCATION TEAM
</b></p><ul><li>Develop and lead a pioneering highly motivated team of education experts in the country, each with a category axis specialty.
</li><li>Ensure regular visits together with regional education team to maintain high levels of consistency.
</li><li>Ensure country education team are working closely with their Dubai HQ partners, e.g. Makeup lead is working with Regional Makeup Artist, Fragrance lead working with Regional fragrance ambassador to build 360 way of working.
</li><li>Identify key national ambassadors in all 3 axis to support the team in transmission and elevation. Develop Axis specialists within the country team to support transmission between Paris/Region/Market.
</li></ul><p><b>COACHING
</b></p><ul><li>Coaching on the field for top doors staff according to Retail Education strategy and KPIs: one to one coaching after assessment in situation, setting up and fixing objectives after each session for the next one.
</li><li>Work in flagship stores at least 2 days per week to gain first hand knowledge and observation if the transmission of education content has been successful.
</li><li>On going Guerlain BC performance assessment: quiz, appraisal, mystery shopping, to work on improving points for each one of them.
</li></ul><p><b>TRAINING TOOLS DEVELOPMENT
</b></p><ul><li>In collaboration with Regional Retail &amp;;;amp; Education team, contribute to creation of Training tools necessary and adapted to the need of the market: newsletters, specific modules, tutorials, competition overview
</li><li>Be the leader and driver of Guerlain digital application to onboard all team members
</li></ul><p><b>REPORTING &amp; ANALYSIS
</b></p><ul><li>Build and follow up Training Budget on yearly basis to be shared to Regional Retail &amp; Education team and approved by head of country: seminars, local trainings, BC/Staff rewards
</li><li>Use RetailApp on weekly basis to analyze BC and store level performance, creating quarterly action plans with SMART goals and follow up. Partner with Regional team where needed for support.
</li><li>Set up a clear action plan based on BC performance ratings on Guerlain digital application: score rating as KPI of BC level and action plans to improve their performance in this channel using data from Retail App
</li><li>Competition analysis to be done from the field about Retail Education (best practices in terms of grooming, training tools, service, retail experience) to be shared to Retail Education Department, Commercial Area Manager and HQ Retail Education Department
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Minimum 5 years retail education experience for international brands; former experience in Perfumes &amp; Cosmetic industry and in the region is a plus
</li><li>Fluent in English is a must; French is a plus but not mandatory
</li><li>Strong knowledge of Excel, Word, PowerPoint, and digital tools
</li><li>Search for excellence and best practices: quality and efficiency
</li><li>Strong public speaking and leadership skills
</li><li>At ease in a multicultural environment
</li><li>Excellent communication and organizational skills
</li><li>Result &amp; retail oriented as well as proactive
</li><li>Energetic and enthusiastic
</li><li>Capability to motivate and create a strong team spirit
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

National Trainer

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Job Description
</b></p><p>The Business Analyst is a critical role responsible for overseeing the collection, analysis, and reporting of sell-out data across a vast scope encompassing five subcontinents and 45 markets. This position serves as the key point of contact for all departments regarding sell-out performance and plays a vital role in influencing strategy, providing dedicated analysis, and contributing to budget and board presentations. The ideal candidate possesses deep expertise in data analysis, strong communication skills, and the ability to collaborate effectively with cross-functional teams and headquarters.<br>
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main Responsibilities<br>
</b></p><p></p><p><b>SELL-OUT LOADING &amp; REPORTING
</b></p><p>Manage the monthly sell-out data loading process into the BI system for both local market and travel retail channels.
</p><p>Oversee door creation and project evolution follow-up related to key platforms such as Google Cloud Platform (GCP) and Anaplan.
</p><p>Develop and provide the team with specific reports and analysis to help all departments pilot performance.
</p><p>Mastery of Excel and Power BI for data analysis and visualization.
</p><p>Serve as the key contact for all departments (sole sell-out referent) to ensure effective performance piloting. Influence strategy and provide dedicated analysis.
</p><p>Key contributor to budget and board presentations.<br>
</p><p></p><p><b>COMMERCIAL PARTNERSHIP<br>
</b></p><p></p><p>Work closely with the commercial team to provide weekly analysis (with a Sephora focus) and challenge sales managers to influence strategy based on trends, rankings, and market share.
</p><p>Marketing Collaboration:
</p><p>Conduct product analysis and identify key leverages, working closely with Chalhoub (or relevant partner) to gather market information.<br>
</p><p></p><p><b>TRADE ANALYSIS<br>
</b></p><p></p><p>Perform deep dives into trade performance, improving the understanding of profitability by accurately analyzing strategic podium performance (actual costs with amortization, actual sell-out).
</p><p>Propose trade arbitrage when necessary and fill out sell-out estimations for upcoming animations.<br>
</p><p></p><p><b>REATIL PERFORMANCE LEADERSHIP<br>
</b></p><p></p><p>Lead the performance retail weekly meeting with Comex.
</p><p>Conduct further analysis on the #1 channel, and help the team create a retail vision and understand how to grow the business and adapt the 360 operational behind the boutiques.
</p><p>Drive acceleration on KPIs use.
</p><p>Provide Reattainment / Novelties / Trade performance analysis.<br>
</p><p></p><p><b>FINANCE ALIGNMENT<br>
</b></p><p></p><p>Work closely with the finance team to respect HQ processes (distribution file, market book, door mapping).
</p><p>Travel Retail Expertise:
</p><p>Deep dive into customer analysis within the Travel Retail channel to achieve the same level of insight as the Local Market.<br>
</p><p></p><p><b>RELATIONSHIP WITH HQ<br>
</b></p><p></p><p>Maintain constant communication with HQ on a monthly, weekly, and even daily basis.
</p><p>Participate in bi-monthly BA community meetings, providing explanations of Middle East performance, animation plans, and justifications for both positive and negative results.
</p><p>Provide weekly sales updates with qualitative feedback.
</p><p>Engage in daily exchanges with HQ to provide necessary details such as door mapping, trend analysis, and business commentary.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum of 3 years of experience in Data Analysis, Market Research, and Business Intelligence or equivalent
</li><li>BA Degree, Masters Degree is a plus
</li><li>Fluent in English; French and Arabic is a plus
</li><li>Strong analytical skills with the ability to interpret data and generate actionable insights
</li><li>Excellent communication and collaboration skills with the ability to work effectively in a cross-functional team environment with high energy and accuracy
</li><li>Passion for Luxury and a deep understanding of consumer behavior
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

Business Analyst

Join Guerlain and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Guerlain

ABOUT_COMPANY

National Trainer

Business Analyst