Urwah Admin

Guerlain

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main Responsibilities
</b></p><p><b>Visual Merchandising Strategy &amp; Execution: </b>Adapt global visual merchandising guidelines to local configurations for boutiques, department stores, chain stores, and permanent pop-ups in collaboration with the regional marketing team. This includes preparing visual merchandising books for new launches and scheduling briefings with local market merchandising teams.
</p><p><b>Planogram Development &amp; Maintenance: </b>Create and maintain planograms for all product categories, ensuring alignment with brand guidelines and maximizing sales potential.
</p><p><b>Merchandising Analysis &amp; Reporting: </b>Lead data collection for merchandising panorama with commercial and visual merchandising teams on an annual basis. Track and analyze the performance of visual merchandising initiatives, providing regular reports and recommendations for improvement. Prepare visual merchandising newsletters to update all channels on projects and implementations.
</p><p><b>Forecasting &amp; POSM Management: </b>Provide regional visual merchandising recommendations during forecast periods in collaboration with the regional trade and marketing team. Forecast point-of-sale materials for all openings, including boutiques, department stores, and chain stores.
</p><p><b>New Store Openings: </b>Prepare visual merchandising books and POSM orders for new store openings in collaboration with local markets, marketing teams, and HQ store design teams. Oversee planning, execution, and post-launch analysis for boutiques, department stores, chain stores, and permanent pop-ups.
</p><p><b>Budget Management: </b>Monitor and manage the visual merchandising budget, ensuring efficient allocation of resources and cost-effective implementation of initiatives.
</p><p><b>In-Store Implementation &amp; Brand Standards: </b>Oversee the in-store implementation of visual merchandising strategies, working closely with local visual merchandising teams to ensure consistent execution and adherence to brand standards. Act as a brand guardian, ensuring all visual merchandising activities align with the brand's identity, values, and aesthetic standards.
</p><p><b>Team Leadership &amp; Collaboration: </b>Provide guidance, support, and direction to local visual merchandising teams, fostering a collaborative environment and ensuring effective communication of brand strategies. Collaborate with the HQ Merchandising team on market requests, scheduled meetings, and masterclasses.
</p><p><b>Training &amp; Development: </b>Develop and deliver training programs for visual merchandising teams on visual merchandising principles and brand standards.
</p><p><b>Spa Visual Merchandising: </b>Manage visual merchandising updates and implementations in spas, ensuring alignment with brand aesthetics and promotional campaigns.
</p><p><b>Local Production Management: </b>Oversee the local production of visual merchandising materials, ensuring quality, cost-effectiveness, and timely delivery.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b><i>Profile
</i></b></p><p>University graduate with at least 3 &ndash; 6 years retail experience on VM position
</p><p>Previous experience in Perfumes &amp; Cosmetic industry and in the region is a plus
</p><p>Search for excellence and best practices: quality and efficiency
</p><p>Energetic &amp; Enthusiastic
</p><p>Confident &amp; Proactive
</p><p>Someone with a &ldquo;can-do&rdquo; attitude
</p><p>Fluent in English, French &amp; Arabic is a plus
</p><p>Familiar with MS Office (Word, PowerPoint and Excel)
</p><p>Good communication skills
</p><p>Strong Organization skills and detail orientation
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Skills development opportunities
</b></h3><p></p><p><b>Skills:
</b></p><p><b>Technical Skills: </b>Background in architecture or interior design; Basic graphic design (Photoshop, Illustrator); 3D design (SketchUp, 3DS Max); Proficient in Microsoft Office Suite (Excel, PowerPoint).
</p><p><b>Management &amp; Soft Skills: </b>Project Management; Production Know-How; Communication &amp; Collaboration; Training &amp; Development.
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

Visual Merchandising Executive

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Job Title: Sales Manager
</b></p><p>Position title: Sales Manager
</p><p>Position Location: Dubai, UAE
</p><p>Reporting Relationships: Country Manager
</p><p>Collaborates with: Commercial Department<br>
</p><p></p><p>We are seeking a dynamic and results-driven Sales Manager to lead and manage the sales operations across all retail channels. The ideal candidate will be responsible for developing and executing sell-in and sell-out strategies, leading the sales team, managing retailer relationships, and ensuring alignment with regional teams across education, retail, and key accounts.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Lead, develop, and manage the sales team to achieve overall sales targets and individual performance goals.
</li><li>Develop yearly sellout plans and monitor performance on a weekly and monthly basis to ensure targets are consistently met.
</li><li>Oversee the complete sell-in process, including order management, stock planning, and retailer assortment strategies.
</li><li>Ensure a rolling forecast for catalogue SKUs in close collaboration with the supply chain team to optimize inventory availability.
</li><li>Monitor retailer payments, manage rebate processes, and consolidate Statements of Account for each customer.
</li><li>Coordinate field activation performance with the Trade Operations Specialist and back-office functions to ensure timely execution and reporting.
</li><li>Align tasks and retail KPIs with the Regional Retail and Education teams to ensure consistent and measurable performance across channels.
</li><li>Collaborate with regional education teams to assess and fulfill training needs per Beauty Consultant (BC).
</li><li>Liaise with the Regional Key Account team on daily store operations including orders, returns, and payment follow-ups.
</li>Conduct regular field visits to monitor store performance, identify business opportunities, and address operational needs.<br>
<li>
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.
</li><li>5+ years of experience in a sales leadership role, preferably in retail, FMCG, or beauty industry.
</li><li>Proven track record in sales forecasting, team leadership, and account management.
</li><li>Strong analytical, communication, and negotiation skills.
</li><li>Ability to manage cross-functional collaboration with internal and regional teams.
</li><li>Proficient in MS Office and ERP/CRM tools.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><p><b>Key Competencies:
</b></p><ul><li>Strategic Thinking
</li><li>Leadership and Team Development
</li><li>Financial Acumen
</li><li>Customer Relationship Management
</li><li>Operational Excellence
</li><li>Communication and Interpersonal Skills
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

Sales Manager

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Job Title: </b>Retail Excellence Trainer
</p><p><b>Main Responsibilities
</b></p><p><b>The Position
</b></p><ul><li><b>Position Title: </b>Retail Excellence Trainer
</li><li><b>Position Location: </b>Middle East &amp; India
</li><li><b>Reporting Relationships: </b>Regional Retail Operations &amp; Performance Manager
</li></ul><p><b>Details:
</b></p><p>As the Retail Excellence Trainer, you will uphold Guerlain's storied heritage across the Middle East and India. Reporting to the Regional Retail Operations &amp; Performance Manager in Dubai, you will be entrusted with implementing our Selling Ceremony and elevated complimentary services to our POS teams. You will be the go-to reference for our store teams from retail operations support (POS training, systems, services, spa and more). This will include coaching: Beauty &amp; Client Advisors, Beauty &amp; Client Experts and Promoters across all channels - Boutiques, Department Stores, Chain Stores and Travel Retail.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>TRAINING
</b></p><ul><li>Promote and support Guerlain selling techniques to maximize sales potential in stores.
</li><li>Ensure the onboarding on all new team members through a complete programme of induction.
</li><li>In line with MEIA region and specificities, set up and implement the strategy adapted to the need and specificities of the area.
</li><li>Be the Ambassador and Relay of Guerlain HQ Retail Education team in our doors to elevate the brand towards its core values and vision.
</li><li>Work closely with Regional category experts: Fragrance, Makeup, Skincare and co-animate as directed by regional team.
</li><li>Ensure the enrolment of the team to create a Guerlain lovers' community through: Guerlain digital platform field training on Brand DNA, novelties, key products, and services.
</li><li>As directed by the Retail team, drive free services coaching in key locations and ensure mystery shopping programme is coherent
</li><li>Ensure constant evaluation of BC and store performance using Retail App to identify key areas of focus and create action plans with SMART goals.
</li><li>Organization of training convention to introduce novelties per semester for the area.
</li><li>Take part in key Trade Activations and peak periods to boost sales performance and sell along with sales force and provide an upgraded service and retail experience.
</li><li>Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants.
</li></ul><p><b>BUILD A HIGH PERFORMING TEAM
</b></p><ul><li>Develop and lead a pioneering highly motivated team of education experts in each store, each with a category axis specialty.
</li><li>Direct, hands-on coaching in flagship stores is crucial.
</li><li>Assessing performance in real-time, setting objectives after each session, and providing continuous support to improve skills and drive excellence.
</li><li>Support store managers as needed to improve key axis and service focuses
</li><li>Ongoing Guerlain BC performance assessment: quiz, appraisal, mystery shopping, to work on improving points for each one of them.
</li>Support regional trainings in role of facilitator as required by regional team.<br>
<li>
</li></ul><p></p><p><b>RETAIL SYSTEMS DEVELOPMENT
</b></p><ul><li>Drive Retail systems trainings across stores: POS, Audit, Skin Diag and other technologies etc.
</li><li>Support new store managers with Health &amp; Safety and reporting systems
</li><li>Use RetailApp on weekly basis to analyze BC and store level performance, creating quarterly action plans with SMART goals and follow up. Partner with the Regional team where needed for support.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum 5 years retail education experience for international brands; former experience in Perfumes &amp; Cosmetics industry and in the region is a plus.
</li><li>Fluent in English &amp; Arabic is a must; French is a plus but not mandatory.
</li><li>Strong knowledge of Excel, Word, PowerPoint, and digital tools.
</li><li>Search for excellence and best practices: quality and efficiency.
</li><li>Strong public speaking and leadership skills.
</li><li>At ease in a multicultural environment.
</li><li>Excellent communication and organizational skills.
</li><li>Result &amp; retail oriented as well as proactive.
</li><li>Energetic and enthusiastic.
</li><li>Capability to motivate and create a strong team spirit.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information<br>
</b></h3><p></p><p><b>SUCCESS KPIS
</b></p><ul><li>AUS/IPT/Linked Sales/Reachable Sales
</li><li>Sell Out
</li><li>PEX Sales
</li><li>Conversion Rate
</li><li>Services Penetration (Complimentary, Redeemable, Paid)
</li><li>Cross Selling Rate
</li><li>Transactions Per Day
</li><li>Bee Gold Performance
</li><li>Be Guerlain Performance
</li><li>Training Calendar Activation
</li><li>Planned costs/vs actual
</li><li>Grooming Success of BC
</li><li>Career Path Rates
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

Retail Excellence Trainer

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Business Analyst is a critical role responsible for overseeing the collection, analysis, and reporting of sell-out data across a vast scope encompassing five subcontinents and 45 markets. This position serves as the key point of contact for all departments regarding sell-out performance and plays a vital role in influencing strategy, providing dedicated analysis, and contributing to budget and board presentations. The ideal candidate possesses deep expertise in data analysis, strong communication skills, and the ability to collaborate effectively with cross-functional teams and headquarters.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  SELL-OUT LOADING &amp; REPORTING
  <br/>
  <br/>
 </strong>
 Manage the monthly sell-out data loading process into the BI system for both local market and travel retail channels.
 <br/>
 <br/>
 Oversee door creation and project evolution follow-up related to key platforms such as Google Cloud Platform (GCP) and Anaplan.
 <br/>
 <br/>
 Develop and provide the team with specific reports and analysis to help all departments pilot performance.
 <br/>
 <br/>
 Mastery of Excel and Power BI for data analysis and visualization.
 <br/>
 <br/>
 Serve as the key contact for all departments (sole sell-out referent) to ensure effective performance piloting. Influence strategy and provide dedicated analysis.
 <br/>
 <br/>
 Key contributor to budget and board presentations.
 <br/>
 <br/>
 <strong>
  COMMERCIAL PARTNERSHIP
  <br/>
  <br/>
 </strong>
 Work closely with the commercial team to provide weekly analysis (with a Sephora focus) and challenge sales managers to influence strategy based on trends, rankings, and market share.
 <br/>
 <br/>
 Marketing Collaboration:
 <br/>
 <br/>
 Conduct product analysis and identify key leverages, working closely with Chalhoub (or relevant partner) to gather market information.
 <br/>
 <br/>
 <strong>
  TRADE ANALYSIS
  <br/>
  <br/>
 </strong>
 Perform deep dives into trade performance, improving the understanding of profitability by accurately analyzing strategic podium performance (actual costs with amortization, actual sell-out).
 <br/>
 <br/>
 Propose trade arbitrage when necessary and fill out sell-out estimations for upcoming animations.
 <br/>
 <br/>
 <strong>
  REATIL PERFORMANCE LEADERSHIP
  <br/>
  <br/>
 </strong>
 Lead the performance retail weekly meeting with Comex.
 <br/>
 <br/>
 Conduct further analysis on the #1 channel, and help the team create a retail vision and understand how to grow the business and adapt the 360 operational behind the boutiques.
 <br/>
 <br/>
 Drive acceleration on KPIs use.
 <br/>
 <br/>
 Provide Reattainment / Novelties / Trade performance analysis.
 <br/>
 <br/>
 <strong>
  FINANCE ALIGNMENT
  <br/>
  <br/>
 </strong>
 Work closely with the finance team to respect HQ processes (distribution file, market book, door mapping).
 <br/>
 <br/>
 Travel Retail Expertise:
 <br/>
 <br/>
 Deep dive into customer analysis within the Travel Retail channel to achieve the same level of insight as the Local Market.
 <br/>
 <br/>
 <strong>
  RELATIONSHIP WITH HQ
  <br/>
  <br/>
 </strong>
 Maintain constant communication with HQ on a monthly, weekly, and even daily basis.
 <br/>
 <br/>
 Participate in bi-monthly BA community meetings, providing explanations of Middle East performance, animation plans, and justifications for both positive and negative results.
 <br/>
 <br/>
 Provide weekly sales updates with qualitative feedback.
 <br/>
 <br/>
 Engage in daily exchanges with HQ to provide necessary details such as door mapping, trend analysis, and business commentary.
 <br/>
 <br/>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 Profile Minimum of 3 years of experience in Data Analysis, Market Research, and Business Intelligence or equivalent BA Degree, Masters Degree is a plus Fluent in English; French and Arabic is a plus Strong analytical skills with the ability to interpret data and generate actionable insights Excellent communication and collaboration skills with the ability to work effectively in a cross-functional team environment with high energy and accuracy Passion for Luxury and a deep understanding of consumer behavior
</div>


Business Analyst

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Job Description
</b></p><p>The Business Analyst is a critical role responsible for overseeing the collection, analysis, and reporting of sell-out data across a vast scope encompassing five subcontinents and 45 markets. This position serves as the key point of contact for all departments regarding sell-out performance and plays a vital role in influencing strategy, providing dedicated analysis, and contributing to budget and board presentations. The ideal candidate possesses deep expertise in data analysis, strong communication skills, and the ability to collaborate effectively with cross-functional teams and headquarters.<br>
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main Responsibilities<br>
</b></p><p></p><p><b>SELL-OUT LOADING &amp; REPORTING
</b></p><p>Manage the monthly sell-out data loading process into the BI system for both local market and travel retail channels.
</p><p>Oversee door creation and project evolution follow-up related to key platforms such as Google Cloud Platform (GCP) and Anaplan.
</p><p>Develop and provide the team with specific reports and analysis to help all departments pilot performance.
</p><p>Mastery of Excel and Power BI for data analysis and visualization.
</p><p>Serve as the key contact for all departments (sole sell-out referent) to ensure effective performance piloting. Influence strategy and provide dedicated analysis.
</p><p>Key contributor to budget and board presentations.<br>
</p><p></p><p><b>COMMERCIAL PARTNERSHIP<br>
</b></p><p></p><p>Work closely with the commercial team to provide weekly analysis (with a Sephora focus) and challenge sales managers to influence strategy based on trends, rankings, and market share.
</p><p>Marketing Collaboration:
</p><p>Conduct product analysis and identify key leverages, working closely with Chalhoub (or relevant partner) to gather market information.<br>
</p><p></p><p><b>TRADE ANALYSIS<br>
</b></p><p></p><p>Perform deep dives into trade performance, improving the understanding of profitability by accurately analyzing strategic podium performance (actual costs with amortization, actual sell-out).
</p><p>Propose trade arbitrage when necessary and fill out sell-out estimations for upcoming animations.<br>
</p><p></p><p><b>REATIL PERFORMANCE LEADERSHIP<br>
</b></p><p></p><p>Lead the performance retail weekly meeting with Comex.
</p><p>Conduct further analysis on the #1 channel, and help the team create a retail vision and understand how to grow the business and adapt the 360 operational behind the boutiques.
</p><p>Drive acceleration on KPIs use.
</p><p>Provide Reattainment / Novelties / Trade performance analysis.<br>
</p><p></p><p><b>FINANCE ALIGNMENT<br>
</b></p><p></p><p>Work closely with the finance team to respect HQ processes (distribution file, market book, door mapping).
</p><p>Travel Retail Expertise:
</p><p>Deep dive into customer analysis within the Travel Retail channel to achieve the same level of insight as the Local Market.<br>
</p><p></p><p><b>RELATIONSHIP WITH HQ<br>
</b></p><p></p><p>Maintain constant communication with HQ on a monthly, weekly, and even daily basis.
</p><p>Participate in bi-monthly BA community meetings, providing explanations of Middle East performance, animation plans, and justifications for both positive and negative results.
</p><p>Provide weekly sales updates with qualitative feedback.
</p><p>Engage in daily exchanges with HQ to provide necessary details such as door mapping, trend analysis, and business commentary.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum of 3 years of experience in Data Analysis, Market Research, and Business Intelligence or equivalent
</li><li>BA Degree, Masters Degree is a plus
</li><li>Fluent in English; French and Arabic is a plus
</li><li>Strong analytical skills with the ability to interpret data and generate actionable insights
</li><li>Excellent communication and collaboration skills with the ability to work effectively in a cross-functional team environment with high energy and accuracy
</li><li>Passion for Luxury and a deep understanding of consumer behavior
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a Boutique Manager, you will champion Guerlain's values, both to our clientele and your team. Reporting to the Retail Director, you will be responsible for driving sales, ensuring exceptional customer service, and executing the company's strategic vision within your boutique. You will lead and develop your team, fostering a customer-centric environment in all aspects of the business.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><p><b>Elevated Customer Experience: </b>Lead by example to deliver unparalleled customer experiences, embodying the &quot;Dare to Bee&quot; sales philosophy. Focus on attracting, developing, and retaining loyal Guerlain customers. Proactively address and resolve customer issues with speed and efficiency.
</p><p><b>Business Performance &amp; Strategy: </b>Implement Guerlain's policies to achieve sales targets and P&amp;L objectives, managing budgets responsibly. Analyze key performance indicators (KPIs), generate reports, and spearhead action plans, initiatives, and partnerships to maximize results.
</p><p><b>Team Leadership &amp; Development: </b>Onboard, coach, and train new employees, cultivating a positive and collaborative team environment. Set clear individual and team objectives, conduct performance evaluations, and identify training opportunities to foster continuous professional growth. Champion team successes and address performance issues in collaboration with HR. Ensure adherence to all operational procedures and policies.
</p><p><b>Operational Excellence: </b>Oversee administrative tasks such as scheduling, training, and uniform management. Manage boutique maintenance, vendor relationships, and risk/security protocols, including cash handling and inventory control.
</p><p><b>Visual Merchandising &amp; Brand Standards: </b>Maintain impeccable boutique presentation, adhering to Guerlain's visual merchandising guidelines and ensuring the team's professional appearance. Collaborate with support teams on merchandising implementation.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Qualifications:
</b></p><p><b>Customer-Focused Expertise: </b>Proven ability to deliver exceptional customer service and achieve sales goals. Excellent interpersonal and communication skills. Experience working in a luxury retail environment is essential.
</p><p><b>Leadership Skills: </b>Demonstrated ability to coach, mentor, and motivate a team. Strong leadership courage with a dynamic and empathetic approach.
</p><p><b>Business Acumen: </b>Strong analytical and problem-solving skills. Must be commercially savvy and results-oriented. Experience managing a budget is essential.
</p><p><b>Technical Proficiency: </b>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with business management applications is a plus.
</p><p><b>Personal Attributes: </b>Autonomous with a proactive and solution-oriented mindset. Exemplary conduct, presentation, and communication skills. Strict adherence to confidentiality.
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

Boutique Manager

<div>
 <p>
  We are seeking a dynamic and results-driven Sales Manager to lead and manage the sales operations across all retail channels. The ideal candidate will be responsible for developing and executing sell-in and sell-out strategies, leading the sales team, managing retailer relationships, and ensuring alignment with regional teams across education, retail, and key accounts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead, develop, and manage the sales team to achieve overall sales targets and individual performance goals.
  </li>
  <li>
   Develop yearly sellout plans and monitor performance on a weekly and monthly basis to ensure targets are consistently met.
  </li>
  <li>
   Oversee the complete sell-in process, including order management, stock planning, and retailer assortment strategies.
  </li>
  <li>
   Ensure a rolling forecast for catalogue SKUs in close collaboration with the supply chain team to optimize inventory availability.
  </li>
  <li>
   Monitor retailer payments, manage rebate processes, and consolidate Statements of Account for each customer.
  </li>
  <li>
   Coordinate field activation performance with the Trade Operations Specialist and back-office functions to ensure timely execution and reporting.
  </li>
  <li>
   Align tasks and retail KPIs with the Regional Retail and Education teams to ensure consistent and measurable performance across channels.
  </li>
  <li>
   Collaborate with regional education teams to assess and fulfill training needs per Beauty Consultant (BC).
  </li>
  <li>
   Liaise with the Regional Key Account team on daily store operations including orders, returns, and payment follow-ups.
  </li>
  <li>
   Conduct regular field visits to monitor store performance, identify business opportunities, and address operational needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.
  </li>
  <li>
   5+ years of experience in a sales leadership role, preferably in retail, FMCG, or beauty industry.
  </li>
  <li>
   Proven track record in sales forecasting, team leadership, and account management.
  </li>
  <li>
   Strong analytical, communication, and negotiation skills.
  </li>
  <li>
   Ability to manage cross-functional collaboration with internal and regional teams.
  </li>
  <li>
   Proficient in MS Office and ERP/CRM tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Competencies:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Strategic Thinking
  </li>
  <li>
   Leadership and Team Development
  </li>
  <li>
   Financial Acumen
  </li>
  <li>
   Customer Relationship Management
  </li>
  <li>
   Operational Excellence
  </li>
  <li>
   Communication and Interpersonal Skills
  </li>
 </ul>
 <p>
 </p>
</div>


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