Qureos Mentor

Guitar Center

<div>KEY RESPONSIBILITIES
The Process Optimization Project Manager is responsible for leading enterprise-wide initiatives that enhance efficiency, reduce costs, and strengthen a culture of continuous improvement through proven methodologies such as Kaizen and Lean Six Sigma. This role focuses on developing and executing process optimization tools, frameworks, and operating cadences that embed Kaizen principles across the organization.
This individual will lead and collaborate with cross-functional teams in identifying and implementing process improvements that eliminate waste, streamline workflows, and drive measurable business impact. With a data-driven and results-oriented approach, the Process Optimization Project Manager will coach and mentor teams to apply structured problem-solving techniques and sustain long-term improvements. Experience executing Kaizen initiatives across Retail, Supply Chain, Merchandising, Store, and Contact Center environments is highly preferred, along with familiarity in leveraging advanced process optimization enablers such as RPA, Process Mining, AI, and enhanced operating models to deliver strategic value.
Core responsibilities include the following but are not limited to:
<ul><li>Lead end-to-end process optimization projects across multiple functions to improve efficiency, quality, and other relevant business outcomes.</li>
<li>Apply process optimization methodologies (Lean, Six Sigma, Kaizen) to identify process improvement opportunities and execution steps to drive improvement.</li>
<li>Build ongoing methodologies, tools and operations to manage and measure the impact of initiatives.
</li><li>Manage a portfolio of improvement projects, ensuring alignment with organizational goals, budgets, and timelines.</li>
<li>Serve as a change agent, promoting a culture of continuous improvement across the organization.</li>
<li>Analyze operational, financial or process data to identify trends, root causes, and opportunities for optimization.</li>
<li>Design target state process flows and the cross-functional implementation activities to enable across all Process, People, and Technology considerations.
</li><li>Present findings, recommendations, and results to senior leadership in clear, actionable terms.</li>
<li>Train, coach, and mentor staff in Process Optimization tools and methodologies, to build an internal capability and knowledge base.</li>
<li>Manage and develop project teams, providing feedback and performance guidance.</li>
<li>Collaborate with cross-functional stakeholders to ensure project sustainability and long-term adoption of improvements.</li>
</ul>Professional Experience &amp; Requirements:
<ul><li>Bachelor&rsquo;s degree in Business, Engineering, Operations Management, or related field (Master&rsquo;s degree preferred).</li>
<li>Lean Six Sigma Black Belt certification preferred (Master Black Belt a plus).</li>
<li>5+ years of professional experience in Lean Six Sigma project execution, with at least 2 years in a management or leadership role.</li>
<li>Proven track record of delivering measurable cost savings, process improvements, and efficiency gains.</li>
<li>Strong project management skills, with experience managing multiple, complex initiatives simultaneously.</li>
<li>Excellent analytical, problem-solving, and data interpretation skills.</li>
<li>Exceptional communication, facilitation, and presentation abilities.</li>
<li>Ability to influence stakeholders and drive change in a matrixed environment.</li>
<li>Proficiency with process mapping, statistical analysis tools and project management software.</li>
</ul>Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $155,000 - $170,000/yr depending on background and experience.
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
Why join us?
With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job&#8208;related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.</div>

Project Manager, Process Optimization

<div>Pay Rate: $16.75/hr - $30.41/hr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Why Guitar Center? Here&rsquo;s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores.
A few special characteristics that make our Operations Associates successful:
<ul><li>Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.</li>
<li>Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.</li>
<li>Initiative: Able to identify opportunities &amp; issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.</li>
<li>Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced &amp; high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.</li>
<li>Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs &amp; expectations.</li>
</ul>As our Operations Associate, you will:
<ul><li>Tasks related to inventory control</li>
<li>Shipping and receiving of gear and other items</li>
<li>Cycle Counting of Inventory (preparation and execution)</li>
<li>Stocking and merchandising to a planogram</li>
<li>Printing and placing of signage and price signs (POP)</li>
<li>Cash Handling</li>
<li>Shrink awareness and control</li>
<li>Additional duties as assigned</li>
</ul>Requirements:
<ul><li>Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
</li><li>Must be able to work in a loud environment for 5-8 hours</li>
<li>Must be able to work weekends, holiday, and evenings</li>
<li>Must be able to lift up to 40 lbs</li>
</ul>Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job&#8208;related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1&#8208;818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.</div>

GC Retail Operations Associate Store 216

<div>Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! 
Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! 
What We Need:<ul><li>
Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.</li><li>
Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious.</li><li>
Player&rsquo;s Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar.</li><li>
Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises.</li><li>
Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name.</li></ul>
Your Jam as a Retail Sales Associate:<ul><li>
Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true.</li><li>
Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup.</li><li>
Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions.</li><li>
Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community.</li><li>
Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.</li><li>
Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset!</li></ul>
What You Bring:<ul><li>
Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.</li><li>
Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you.</li><li>
Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.</li><li>
Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch.</li></ul>
If you're ready to rock the retail world, apply now and let's create some musical magic together!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job&#8208;related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1&#8208;818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.</div>

GC Retail Sales Associate Store 843

GC Retail Sales Associate Store 343

Join Guitar Center and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Guitar Center

ABOUT_COMPANY

Project Manager, Process Optimization

GC Retail Operations Associate Store 216

GC Retail Sales Associate Store 843

GC Retail Sales Associate Store 343