Qureos Mentor

Gulbahar Tobacco International FZE

<div><div><b>Job Title: IT Assistant</b><br>
<b>Location: Jebel Ali, Dubai</b><br>
<b>Employment Type: Full-Time</b><br>
</div><div><b>
Salary &amp; Benefits:</b></div><ul><li>
Salary: AED 4,000 per month</li><li>
Accommodation: Provided by the company</li><li>
Other benefits as per UAE Labor Law</li></ul><div></div><div><b><br>
Job Summary:</b></div><div>
We are seeking a detail-oriented, proactive, and technically skilled IT Assistant to support day-to-day IT operations across office, warehouse, and factory environments. The ideal candidate will provide first-level technical support, ensure system reliability, and help maintain minimal downtime in production and administrative operations.<br>
</div><div><b>
Key Responsibilities:</b></div><ul><li>
Provide first-level technical support for hardware, software, and network-related issues.</li><li>
Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.</li><li>
Maintain and troubleshoot manufacturing systems such as ERP, production tracking, barcode, and label printing systems.</li><li>
Support shop-floor devices including industrial PCs, HMIs, terminals, scanners, biometric devices, and printers.</li><li>
Monitor and maintain network connectivity (LAN/WAN/Wi-Fi) across factory, warehouse, and office areas.</li><li>
Assist in basic Active Directory administration, shared folders, and email setup.</li><li>
Manage user accounts, access rights, and password administration.</li><li>
Perform regular data backups, antivirus updates, and system patch management.</li><li>
Support CCTV systems, access control systems, and time attendance systems (if applicable).</li><li>
Coordinate with production and engineering teams to minimize IT-related downtime.</li><li>
Maintain IT asset inventory, documentation, and hardware lifecycle tracking.</li><li>
Liaise with external vendors for repairs, AMC services, and system upgrades.</li><li>
Ensure compliance with company IT policies and support audit requirements.</li><li>
Assist in IT-related projects and system improvements.</li></ul><div></div><div><b><br>
Required Qualifications:</b></div><ul><li>
Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>
Minimum 2&ndash;3 years of experience in IT support or helpdesk role</li><li>
Basic knowledge of:<ul><li>
Computer hardware and peripherals</li><li>
Networking concepts (LAN/WAN)</li><li>
Windows operating systems</li><li>
Microsoft Office applications</li><li>
ERP systems</li></ul></li><li>
Strong troubleshooting and communication skills.</li><li>
Ability to work independently and in a team environment</li></ul><div></div><div><b><br>
Key Skills &amp; Competencies:</b></div><ul><li>
Technical troubleshooting</li><li>
Attention to detail</li><li>
Cybersecurity awareness</li><li>
Ability to work under pressure</li><li>
Documentation &amp; Asset Management</li><li>
System &amp; Account Administration Support</li></ul></div>

IT Assistant

Join Gulbahar Tobacco International FZE and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulbahar Tobacco International FZE

About Company

IT Assistant