Urwah Admin

Gulf Air

<div>KEY ACCOUNTABILITIES:<ul><li><p><br>
Managing daily activities related to ECC section and provides supervising and coaching to solve escalated issues.</p></li><li><p>
Liaising with management, supervisors, team leaders, operatives, and third parties to gather information and resolve issues</p></li><li><p>
Monitoring random calls and initiated workflows to improve quality, to minimize errors liaising track operative performance</p></li><li><p>
Assists the Engineering Control Centre Head to update policies, Business Continuity Plan, and SOPs as needed, ensuring that the new or updated guidelines are clearly understood and communicated with ECC staff.</p></li><li><p>
Preparation of management and analytical reports in such daily, and monthly ECC reports based on logged incidents, including irregularities &amp; emergencies, delays, stakeholders complaints/feedback, etc. Documents significant events and actions during shift and maintains records.</p></li><li><p>
Monitoring the Logging of incident and assessing it against the following, timely input, follow-ups on rectification of pending incidents on daily basis and auditing randomly the incidents logged to verify its input is properly logged including labour, material and timing as per quality assurance.</p></li><li><p>
Managing and monitoring SCADA system for HV/LV electrical networks to track real-time status and detect faults, generating faults reports and conducting case studies to support troubleshooting and maintain stable electrical network.</p></li><li><p>
Compliance with electrical safety standards and uninterrupted power supply.</p></li><li><p>
Managing and monitoring HVTS by tracking maintenance and cleaning requests, as well as other related work requests, responding to elevator intercom calls, generating faults reports, and conducting case studies to support troubleshooting and maintain safe operation.</p></li><li><p>
Managing and monitoring PLB system by tracking reported issues and faults to ensure bridges remain operational and safe for use, generating faults reports and conducting case studies to support troubleshooting and improve system reliability.</p></li><li><p>
Managing and monitoring CCTV system to support a safe working environment and assist in identifying issues with assets or operations, overseeing key areas such as elevators, technical rooms, and substations, etc.</p></li><li><p>
Managing and monitoring the Fire Alarm System by identifying and reporting faults on components such as smoke detectors, beams, and panels, and coordinating with the Fire Command Center (FCC) for necessary action; generating faults reports and conducting case studies to support troubleshooting and strengthen safety measures.</p></li><li><p>
Managing and monitoring the BMS with its integrated systems to keep building assets such as lighting, elevators, escalators, travellators, chillers, and HVAC running properly, generating faults reports and conducting case studies to support troubleshooting, and ensure stable performance.</p></li><li><p>
Managing and controlling the lighting system by scheduling and switching lights on/off during preventive maintenance or the replacement of faulty units; generating reports and conducting case studies to support efforts in reducing energy consumption and costs through review of the lighting lifecycle.</p></li><li><p>
Managing and monitoring ECBS System by tracking battery status, performance, and alarms, generating faults reports and conducting case studies to support troubleshooting and ensure reliable operation during emergencies.</p></li><li><p>
Ensure compliance with safety regulations and risk management practices at the CUC Building through regular inspections to prevent incidents of non-compliance or unsafe practices, such as electrical hazards and unsafe operation or maintenance of critical assets including chillers, generators, pump rooms, electrical panels, and associated systems&mdash;and report any findings to the concerned asset owner.</p></li><li><p>
Documenting improvements and increasing technical and operational efficiency</p></li></ul>
QUALIFICATIONS, EXPERIENCE:<p><b><br>
Minimum</b><b> </b><b>Qualification: </b>Bachelor's degree in electrical/ Electronic Engineering, Mechanical Engineering, or a related field</p><p><b>
Minimum</b><b> </b><b>Experience: </b>A minimum of 2 years' experience in managing engineering control centres, particularly in an airport or similar environment</p></div><p></p>

ENGINEER – ECC & SCADA

<div>JOB PURPOSE<br>
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Responsible to meet, assist and greet Hala Bahrain customers at Bahrain International Airport and assisting them through airport procedures, such as immigration, security and baggage drop off or claim to ensure a complete and high-quality service to their onward journey whether arriving or departing the terminal.</b></h3>
KEY ACCOUNTABILITIES<br>
<ul><li><h3 class="jobSectionHeader"><b>
Meet, greet, and assist passengers, and aid from arrival to their onward transportation, or in case of departing passenger, from curbside to the boarding gate.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Arrange bookings for Hala Bahrain services from the customer service desks in the arrival and departure halls.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Provide Hala Bahrain Services in compliance with the operating policies and procedures to ensure high quality service delivery.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Be aware of all information related to Hala Bahrain service offering and provide timely and adequate information to passengers as per their inquiry.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Cross-sell and/or up-sell services to passengers.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Operate office equipment such as air-to-ground radio, airport access control, computers, and phones as and when required.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Maintain and update records, MIS, and/or databases of passengers, customers interactions and transactions, feedback, etc.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Assist with problems and offer practical advice on arrival issues i.e. phone cards, where to eat, emergency accommodation, lost/damaged luggage etc.</b></h3></li></ul>
QUALIFICATIONS, EXPERIENCE &amp; SKILLS<br>
<ul><li><h3 class="jobSectionHeader"><b>
High National Diploma</b></h3></li></ul><p><b>
Experience</b></p><ul><li><p><b>
1-2 years of working experience in sales, customer service and promotional services.</b></p></li></ul><div><b>
Job Specific Skills</b><b>:</b></div><ul><li><h3 class="jobSectionHeader"><b>
Ability to work calmly under pressure.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Basic administrative skills</b></h3></li><li><h3 class="jobSectionHeader"><b>
In-depth understanding of service offerings, policies, and procedures to accurately inform passengers.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Skill in arranging bookings for Hala Bahrain services at customer service desks in departure and arrival halls.</b></h3></li></ul></div>

AGENT - HOSPITALITY SERVICES

<div>MAIN OBJECTIVES<p><br>
1- To assist FM or FC to carry out all accounting functions relating to the Expenditure/Revenue area of the station.</p>
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2- In expenditure area to assist FM or FC in ensuring accurate and timely recording of expense transactions in station books of accounts</p>
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3- In revenue area to assist FM or FC in ensuring accurate and timely recording of revenue transactions in station books of accounts</p>
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4- Deputise the supervisor during leave.</p>
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5- Liaise with all department heads at HDQ when required by the supervisor.</p>
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6- Any other issues as may be assigned by the supervisor from time to time.</p>
<div></div>
MAIN DUTIES<br>
In most of the stations, the Account Officer is the staff directly assisting Finance Manager (FM) or Financial Controller (FC). The nature of responsibilities of Accounts Officer differs from station to station depending upon the nature of operations and local requirements at the station. Accounts Officer is expected in most cases to work in both revenue and expenditure areas. The main duties and responsibilities are therefore defined for each area of work.<br>
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The definition of duties and responsibilities mentioned below are only indicative and are not exhaustive. The duties and responsibilities are subject to changes depending upon the changes in operations at the station, local laws and requirements of the Head Office.<br>
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<b>A. EXPENDITURE:</b><br>
1. Verify the documentation and record all expenditure Time is of an essence in registering of invoices in Accounts Payable module.<br>
2. Liaise with concerned department heads at the station for the timely certification or approval of invoices.<br>
3. Generate and forward remittance advises along with checks and original invoices to the FM or FC. Ensure that the remittance advices are signed by both FM/FC and Station Head before releasing the checks to the suppliers.<br>
4. Reimburse petty cash expenses after verification of supporting documents and applying GF policy.<br>
5. Prepare Disbursement Bank account reconciliation in the required format. In case of non-agreement of reconciliation, refer the matter to FM or FC for directions.<br>
6. Prepare reconciliation of supplier balances with the statement of account of suppliers from time to time to ensure that there are no unaccounted or disputed invoices appearing in the statement of supplier.<br>
7. Prepare/Run Payroll for the local staff under directions from FM or FC.<br>
8. Prepare the station accruals after comparing the expenses recorded and prepare Journal Vouchers or GIS for posting in the accounting system.<br>
9. Assist the FM or FC in preparing station finance budgets.<br>
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<b>B. REVENUE</b><br>
1. Ensure that all sales reports and settlements from the agents/GSA/PSA/CSA/BSP are received on time. Verify interface of ASR/ARR/BSP/GSA into EASY system.<br>
2. Submit Sales and refund reports to HDQ Revenue on dailyl basis.<br>
3. Cargo GSA/CSA to submit sales reports on Fortnightly/Weekly basis. Follow up for the same and record the same into EASY system.<br>
4. Inform the FM or FC if there is any delay in settlement from GSA / BSP / CASS / Agents / Credit card companies.<br>
5. Monitor Bank Guarantee expiry dates and evaluate the exposure levels vis-&agrave;-vis the bank guarantee level. Any shortfall in bank guarantee levels should be discussed with FM or FC.<br>
6. Prepare official receipts for all funds received at the station. Daily collections should be banked into Sales collection Account on the same day or the following day.<br>
7. Prepare Customer reconciliation statements.<br>
8. Prepare Sales collection bank reconciliation on monthly basis. Any discrepancies noted in the reconciliation should be addressed appropriately through the FC or FM.<br>
9. Control the stock of Revenue documents at the station and maintain proper stock records for these transactions in Inventory Module.<br>
<div></div>Experience<br>
3-5 years experience in Accounting and Finance. Airline experience in expenditure and revenue accounting fields preferable.Qualifications<br>
1. Bachelor Degree in Accounting or Finance or any equivalent degree.<br>
2. Possess Good Accounting knowledge<br>
3. Fluency in written and spoken English</div>

ACCOUNTS OFFICER - DAMMAM

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Gulf Air

ABOUT_COMPANY

ENGINEER – ECC & SCADA

AGENT - HOSPITALITY SERVICES

ACCOUNTS OFFICER - DAMMAM