Urwah Admin

Gulf Hotel Bahrain Convention and Spa

1- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies.2- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning and administers CPR and/or artificial respiration, if necessary.3- Evaluates conditions for safety and initiates aquatics emergency action plan as required.4- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.5- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.6- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.7- Complete appropriate safety training and certifications to perform work tasks.8- Follow property specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters).9- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.10- Ensure the first aid kit is refilled weekly.11- Maintain awareness of undesirable persons on property premises.12- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.13- Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc.Job Type: Full-time

Life Guard

<ul><li>Performs tests on wash formulas and fabrics that would assist in choosing the most appropriate suppliers for laundry chemicals, linen, curtains, drapes, and other items used by the Hotel</li><li>Coordinates the daily operation against the linen requirements of the Hotel&rsquo;s outlets, guests&rsquo; and executives&rsquo; articles and outside Contracts</li><li>Implement operational and administrative instructions from Superiors, monitor its implementations and do the needed follow-up when required, to make sure that every policy and procedures and the highest quality of services are followed and delivery deadlines are meet</li><li>Training of new staff on the assigned areas and conduct re-training/refreshers in order to maintain awareness of all the staff on its function and responsibilities</li><li>Checks and maintain regularly the established quality standard of all items/articles processed and ensure it is always strictly observed at all the time</li><li>Prepares a daily checklist and operation reports and submit to the Director Laundry at the end of the working day</li><li>Prepares a monthly duty roster and shifting of staff as necessary, with the approval of the Director of Laundry</li><li>Checks/monitor the running conditions of all the machinery and equipment and initiates maintenance request/orders as required and follows up with the Maintenance Department whenever necessary</li><li>Takes note of any operational problem, equipment breakdowns, unusual activities and other notable situations and make necessary corrective measure or reports to the Director of Laundry for proper action</li><li>Ensures that the necessary chemicals and other supplies used in the operation are in stock level and available at all times. Initiates requisition whenever necessary</li><li>Ensures that safety and security measures of the whole department and staff are strictly observed</li><li>Maintains discipline of staff at all times</li><li>Takes charge of the Department&rsquo;s operation in the absence of the Director of Laundry</li><li>Ensures cleanliness and orderliness of the whole Department at all times</li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position</li><li>To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health &amp; Safety</li><li>To ensure that all potential and real hazards are reported and rectified immediately</li><li>To understand and strictly adhere to the Hotel&rsquo;s Employee rules &amp; regulations</li><li>To report for duty punctually wearing the correct uniform and name tag at all times</li><li>Performs any other duties as assigned to him/her by management</li></ul>Job Type: Full-time

Laundry Supervisor

<ul><li>Attend daily departmental line-ups and communicate all pertinent information to staff.</li><li>Ensure staff&rsquo;s knowledge of hotel services, features, and amenities.</li><li>Communicate and coordinate how to process additional tasks as they arise.</li><li>Ensure that all staff is able to access all functions of all computer systems according to established procedures and standards, communicate to Systems manager of any problem.</li><li>Maintain confidentiality of all guest information.</li><li>Monitor and ensure that all guest information is input into the system accurately, completely, and promptly.</li><li>Monitor reservations requested by fax, internet, and mail.</li><li>Ensure guest history information is collected and utilized on all guest transactions.</li><li>Pre-block rooms where special requests are made.</li><li>Review future reservations checking for duplicate bookings, room assignment accuracy, and special requests.</li><li>Assist other departments whenever necessary in performing all job functions to the hotel&rsquo;s standards.</li><li>Accommodate all guest requests in an accurate and efficient manner.</li><li>Work closely with other departments to effectively accommodate guests&rsquo; special requests and amenities.</li><li>Review reservations listings daily to ensure accuracy of codes, rates, and guest information.</li><li>Communicate room availability to all hotel staff.</li><li>Assist Sales, Conference Services, and Group Coordinators in decision-making regarding group block availability and rate.</li><li>Process morning reports and error log daily to maintain inventory balance.</li><li>Monitor waitlist and determine priority of guests to be called.</li><li>Review Travel Agent Commission report and resolve any inaccuracies.</li><li>Research and respond to travel agent commission inquiries.</li><li>Monitor and handle guest complaints/disputes following the instant pacification procedures and ensuring guest satisfaction.</li><li>Monitor system problems, maintain log of such and coordinate corrections with the service company representative.</li><li>Maintain cleanliness and working condition of departmental equipment and work areas.</li><li>Prepare work orders for maintenance repairs and distribute to Engineering.</li><li>Maintain supply levels and legibly document needs on a requisition.</li><li>Organize and set up office files; keep filing up to date.</li><li>Ensure that all pertinent information is documented (reservation changes and addendums).</li><li>Attend designated meetings.</li><li>Participate in related Project Teams.</li><li>Assist Revenue Management with inventory control.</li><li>Maintain inventory balance.</li><li>Review previous day&rsquo;s &ldquo;No-Show&rdquo; reservations and bill appropriately.</li><li>Assist Front Office staff in securing alternate accommodations in oversold situations.</li><li>Organize site inspections for visiting agents.</li><li>Prepare daily pick up report.</li><li>Attend weekly Revenue Meeting.</li><li>Input supply information into One Yield during absence of Revenue Management.</li><li>Investigate any discrepancies in pick up report, large swings etc.</li><li>Prepare zip code analysis.</li><li>Prepare demand pace report.</li><li>Prepare package update report.</li><li>Inform all respective departments of new rates, room categories etc.</li><li>Restrict/authorize inventory in absence of Revenue Management.</li><li>Complete rate audit in Fidelio, provide descriptions of all rate programs for front office.</li><li>Prepare reservations with any rate change requests etc.</li><li>Develop relationships with competitor hotels.</li><li>Inform Revenue Management of unusual activity e.g. excessive cancellations, pick up.</li><li>Inform Revenue Management of compression in areas.</li><li>Complete tracking of specialty rooms report.</li><li>Balance inventories.</li><li>Ensure refunds of advance deposits are processed in accordance with hotel policies.</li></ul>Job Type: Full-time

Reservation Manager

<ul><li>nsure that each kitchen operates within an acceptable food cost range.</li><li>Maximize employee productivity while minimizing payroll costs.</li><li>Collaborate with the Executive Sous Chef to establish the menu and recipes for each meal period, ensuring accuracy.</li><li>Ensure all outlet kitchens comply with Gulf Hotel&rsquo;s policies, procedures, and standards.</li><li>Prepare and regularly update the relevant sections of the Departmental Operations Manuals.</li><li>Work alongside the Executive Sous Chef to monitor food standards in each outlet, and collaborate with Chefs de Partie to implement corrective actions where necessary.</li><li>Coordinate with the Stewarding Department to fulfill kitchen requirements.</li><li>Set a strong example of Gulf Hotel&rsquo;s values, brand standards, and uphold appearance and hygiene guidelines.</li><li>Implement operational guidelines, policies, and procedures as per Gulf Hotel&rsquo;s standards.</li><li>Keep Chefs de Partie informed about the seasonal availability of meats, fish, and produce in the local market.</li><li>Assist in developing product specifications for all menus.</li><li>Encourage innovation and creativity within the Chefs de Partie team.</li><li>Ensure consistency in product quality, appearance, and taste.</li><li>Help Outlet Managers maintain high standards of service and cleanliness.</li><li>Support the Purchasing Manager in selecting raw products cost-effectively.</li><li>Stay in close contact with the Purchasing Manager to address price fluctuations of fresh products.</li><li>Regularly test new products on the market in collaboration with the Chefs de Partie.</li><li>Hold meetings with the Executive Chef, Sous Chef, Director of Food and Beverage, and Outlet Management teams.</li><li>Share responsibility with the Executive Chef/Sous Chef to maximize revenue and profit.</li><li>Ensure that food recipe data is maintained accurately.</li><li>Coordinate with the Engineering Department to ensure efficient and timely repairs and maintenance.</li><li>Identify market trends and customer needs in food offerings, both for hotel guests and the local community.</li><li>Monitor and analyze the food offerings of competing establishments.</li><li>Ensure that Chefs de Partie stay informed about market trends and that their products meet these demands.</li><li>Collaborate with the Executive Sous Chef and Outlet Managers to plan and implement food promotions.</li><li>Assist in performance appraisals when required.</li><li>Identify training needs and plan relevant training programs for employees.</li><li>Conduct employee training in line with the Annual Training Plan to ensure staff possess the necessary skills to perform their roles.</li><li>Liaise with the Food and Beverage and Human Resources Departments regarding training sessions.</li><li>Develop departmental trainers and assign them training responsibilities.</li><li>Select kitchen staff based on their skills and technical expertise.</li><li>Train and develop each Chef de Partie to operate independently and creatively within their own profit centers.</li><li>Implement effective training programs for the kitchen team, while maintaining discipline in line with hotel policies and local laws.</li><li>Supervise departmental employees to ensure service standards and methods are followed as stated in the Departmental Operations Manual.</li><li>Comply with hotel policies, procedures, and relevant legislation.</li><li>Build strong relationships with guests to ensure excellent customer service.</li><li>Maintain constant communication with the purchasing department.</li><li>Foster positive working relationships with employees across all departments.</li><li>Organize monthly employee meetings and provide summaries to the Executive Chef and Director of Food and Beverage.</li><li>Attend all required meetings and training sessions as directed by Management.</li><li>Participate in the Monthly Objective Review process.</li><li>Complete any reasonable tasks assigned by the Food and Beverage Department.</li><li>Adapt to changes in restaurant functions as dictated by the hotel.</li><li>Assist with implementing food safety and hygiene standards, including HACCP and municipal regulations.</li><li>Work closely with the Hygiene Officer to ensure adherence to hygiene and safety protocols.</li></ul>Job Type: Full-time

Chef De Cuisine - Arabic

Guest Relations &middot; Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.&middot; Address guests' service needs in a professional, positive, and timely manner.&middot; Thank guests with genuine appreciation and provide a fond farewell.&middot; Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.&middot; Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.&middot; Engage guests in conversation regarding their stay, property services, and area attractions/offerings.&middot; Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, etc.).&middot; Assist other employees to ensure proper coverage and prompt guest service.Communication &middot; Speak to guests and co-workers using clear, appropriate and professional language.&middot; Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.&middot; Talk with and listen to other employees to effectively exchange information.&middot; Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.Job Type: Full-time

Hostess

<ul><li>Perform manicures, pedicures, gel, acrylic, and other nail treatments.</li><li>Provide expert advice on nail care and aftercare recommendations.</li><li>Ensure high hygiene and sanitation standards in compliance with salon and hotel policies.</li><li>Build and maintain strong client relationships by delivering outstanding service.</li><li>Stay updated with the latest nail trends, techniques, and products.</li><li>Assist in promoting salon services and retail products to guests.</li><li>Maintain cleanliness and organization of workstations and tools.</li><li>Work collaboratively with other salon professionals to enhance guest experience.</li></ul>Job Type: Full-time

Nail Technician

<ul><li>Assist the Reservation Manager in overseeing the daily operations of the reservations department</li><li>Supervise and support reservation agents to ensure excellent customer service</li><li>Handle complex or high-priority reservation requests and guest inquiries</li><li>Monitor and manage room availability, rates, and inventory across different booking platforms</li><li>Ensure accurate input and updating of reservations in the Property Management System (PMS)</li><li>Coordinate with the front office, sales, and revenue management teams to optimize occupancy and revenue</li><li>Prepare reports on reservations, occupancy, and booking trends for management review</li><li>Help implement and maintain reservation policies and procedures</li><li>Provide training and guidance to new reservations staff</li><li>Handle guest complaints or special requests related to bookings</li><li>Support in managing group bookings and corporate accounts</li><li>Ensure compliance with data protection and hotel standards in reservation processes</li></ul>Job Type: Full-time

Assistant Reservation Manager

Key Responsibilities:<ul><li>Assist the IT Manager in providing technical support for hotel staff and systems, ensuring minimal downtime.</li><li>Support the IT Manager in managing Opera PMS, Micros Cloud Simphony, and other hotel management software.</li><li>Assist with procurement software and HRMS systems, ensuring proper integration and operation.</li><li>Perform routine system maintenance and upgrades under the guidance of the IT Manager.</li><li>Troubleshoot and resolve network issues, ensuring stable connectivity for all departments.</li><li>Collaborate with vendors and third-party service providers for system updates and issue resolution as directed by the IT Manager.</li><li>Assist in IT inventory management, procurement, and budgeting.</li><li>Ensure IT security best practices are followed to align with PCI-DSS compliance.</li><li>Provide user training for hotel staff on IT systems and software as required by the IT Manager.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in IT support within a hotel environment.</li><li>Strong knowledge of Opera PMS and Micros Cloud Simphony.</li><li>Familiarity with procurement software and HRMS systems.</li><li>Basic networking skills, including troubleshooting LAN/WAN and Wi-Fi issues.</li><li>Certifications such as CCNA and CompTIA+ CORE 1 are highly desirable.</li><li>Experience with Marriott or Accor systems and standards is an advantage.</li><li>Strong problem-solving skills with the ability to work under pressure.</li><li>Excellent communication skills and a customer-focused approach.</li></ul>Education &amp; Experience:<ul><li>Diploma or degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 2 years of experience in a similar role within the hospitality industry.</li></ul>Additional Skills:<ul><li>Ability to manage multiple tasks efficiently.</li><li>Strong documentation and reporting skills.</li><li>Familiarity with cloud-based solutions and IT security practices.</li></ul>Job Type: Full-time

IT Executive

1) Maintain and strictly abide by Bahrain sanitation/health regulations and hotel requirements.2) Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.3) Maintain complete knowledge of and comply with all departmental/hotel policies and procedures.4) Meet with Chef de Cuisine to review assignments, work closely as a team with Assist Chef De Cuisine, anticipated business levels, changes and other information pertinent to the job performance. Insure that Commis 1/2/3, Demi Chef&rsquo;s are working within the guidelines of tasks and in a timely manner.5) Complete opening duties:a) Set up workstation with required mis en place, tools, equipment and supplies according to standards.b) Inspect the cleanliness and working condition of all tools, equipment and supplies. Ensure everything complies with standards.c) Check production schedule and pars.d) Establish priority items for the day.e) Inform the Chef de cuisine of any supplies that need to be requisitioned for the day's tasks.f) Transport supplies from the storeroom and stock in designated areas.8) Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies. Maintain throughout the shift.9) Start prep work and production of items needed for the day.10) Prepare all meals following recipes and yield guides, according to department standards.11) Inform the Chef de Cuisine of any shortages before the item runs out.12) Monitor quality and amounts of food on the service line.13) Anticipate usage levels and prepare replenishments on a timely basis.14) Check with Chef de Cuisine for any prep work needed by the main kitchen.15) Maintain proper storage procedures as specified by Health Department and hotel requirements.16) Minimize waste and maintain controls to attain forecasted food cost.17) Disinfect and sanitize cutting boards and worktables.18) Transport empty, dirty pots and pans to the pot wash station19) Breakdown work station and complete closing duties according to department standards:a) Return all food items to the proper storage areas.b) Rotate all returned product.c) Wrap, cover, label and date all items being put away.d) Straighten up and organize all storage areas.e) Clean up and wipe down food prep areas, reach-ins/walk-ins, and shelves.f) Return all unused and clean utensils/equipment to the specified locations.g) Ice down hot items from the steam table, so they cool quickly.h) Turn off all equipment not needed for the next shift.I) Restock items that were depleted during the shift.Job Type: Full-time

Chef de partie

<ul><li>Oversee the creation and execution of the marketing strategy.</li><li>Manage all media relations with support from the Assistant Marketing Manager.</li><li>Act as the primary point of contact for external clients communicating with the department, attending meetings, and controlling processes as appropriate.</li><li>Serve as the main liaison between leadership and the Marcom team, assigning projects and overseeing completion.</li><li>Oversee department operations as HOD, ensuring the execution of the Marketing &amp; Communications Plan (Monthly/Yearly) based on the monthly Marketing Plan review session.</li><li>Seek new marketing opportunities through collaborations and partnerships with other business entities.</li><li>Support the generation of new ideas and strategies to market applicable business units.</li><li>Act as the first stage of approval in the &lsquo;art working process,&rsquo; ensuring all artworks required for Marcom operations are produced efficiently and accurately.</li><li>Oversee internal and external guest interactions by the department, ensuring all received and distributed requests are properly executed while adhering to &lsquo;Marcom SOPs.&rsquo;</li><li>Supervise onboarding and training of new hires and interns, ensuring effective training and remediation as needed.</li><li>Maintain full knowledge of hotel facilities, features, and monthly promotions.</li><li>Ensure that the &lsquo;listings process&rsquo; is followed at all times for proper recording and distribution of information within the department.</li><li>Communicate proactively with key stakeholders (General Managers, Property Sales Leaders, Directors of Finance and Accounting), ensuring all necessary department reports are prepared and presented during the Marketing Meeting.</li><li>Stay informed on the latest marketing and communications trends and incorporate relevant trends into the Marcom strategy.</li><li>Promote brand awareness internally and externally.</li><li>Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for events, property tours, and conferences.</li><li>Manage and oversee execution of on-property visits from media, including reservations, amenities, special requests, and dining.</li><li>Oversee the organization and updating of the press database, digital library, and press clippings.</li><li>Refer media requests for information to the appropriate spokesperson or source.</li><li>Prepare or edit letters, invitations, press reports, and news releases using appropriate software.</li><li>Handle magazine photo shoots on the property with support from the Marcom team.</li><li>Support initiatives to strengthen the property's reputation and media presence.</li><li>Update the property website by making direct changes or coordinating with relevant personnel.</li><li>Support media relations efforts, including pitching ideas, facilitating interviews, and organizing media tours.</li><li>Respond to daily general media inquiries via email, phone, or written correspondence.</li><li>Coordinate on-property media visits, ensuring arrangements such as reservations, amenities, and dining are handled appropriately.</li><li>Update the digital library and press clippings as needed.</li><li>Attend daily line-ups promptly.</li><li>Monitor media coverage and external factors to identify potential risks and opportunities.</li><li>Maintain and update the press database, including media contact lists and distribution details.</li><li>Assist with on-site media relations for local events, including grand openings, anniversaries, marketing events, and press functions.</li></ul>Job Type: Full-time

Marketing Manager

<ul><li>Provide professional styling, and blow-drying services.</li><li>Offer advice on hair care, treatments, and styling recommendations.</li><li>Perform hair treatments, including deep conditioning, keratin, and scalp treatments.</li><li>Ensure high hygiene and sanitation standards, following salon and hotel policies.</li><li>Keep up with the latest hair trends, products, and techniques.</li><li>Maintain a clean and organized workspace and ensure tools are properly sanitized.</li><li>Build and maintain strong client relationships to encourage repeat business.</li><li>Promote salon services and retail hair care products to guests.</li><li>Work closely with other beauty professionals in the salon to create a good guest experience.</li></ul>Job Type: Full-time

Hairdresser

&middot; Ability to input and access data in computer.&middot; Ability to understand guest inquiries and provide responses.&middot; Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.&middot; Ability to focus on guests' needs, remaining calm and courteous.&middot; Ability to think clearly, quickly and make concise decisions.&middot; Ability to prioritize, organize and follow up.&middot; Ability to work well under pressure of arrivals/departures within any given period of time.&middot; Ability to focus attention on details.&middot; Ability to maintain confidentiality of all guests and hotel information.&middot; Ability to ensure security of guest room access.&middot; Ability to remain stationary at assigned post for extended periods of time.&middot; Ability to work cohesively with other departments and co-workers as part of a team.&middot; Maintain complete knowledge at all times of:a) All hotel features/services, hours of operation.b) All room types, numbers, layout, decor, appointments and location.c) All room rates, special packages and promotions.d) Daily house count and expected arrivals/departures.e) Room availability status for any given day.f) Scheduled daily group activities.&middot; Maintain complete knowledge and comply with all hotel and departmental policies and procedures.&middot; Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.&middot; Meet with supervisor to review daily assignments and priorities.&middot; Meet with departing Front Desk Agent to review business status and follow up items.&middot; Access all function of computer system according to established procedures and standards.&middot; Set up work station with necessary supplies; maintain cleanliness throughout shift.&middot; Answer department telephone within 3 rings, using correct greeting and telephone etiquette.&middot; Promote positive guest relations to all individuals approaching the Front Desk.&middot; Accommodate all requests for information in a congenial manner.&middot; Process all guest check-ins according to established hotel requirements:a) Confirm reservation in system and review all noted information.b) For guests without a reservation, sell a room type agreed upon.c) Register guest in computer and generate a registration card.d) Verify registration card information with guest.e) Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.a) Assign guest room.b) Advise guest of any messages, mail, faxes, etc. received for them.c) Inform guest of room safe, mini-bar and room key procedures.d) Issue valet parking tickets.e) Communicate services and amenities included in packages to guests on packages.f) Obtain copy of passport for each guest.g) Obtain guest signature for designated paperwork.h) Obtain Guest Recognition Agent to escort guest and transport their luggage to the room.&middot; Maintain guest history files on all guests.&middot; Communicate V.I.P. arrivals to designated personnel for escort and delivery of amenities.&middot; Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).&middot; File registration cards and vouchers in bucket by room number.&middot; Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for &quot;walking&quot; guests.&middot; Accommodate room changes expediently.&middot; Handle guest complaints according to the instant pacification procedures, ensuring guest satisfaction.&middot; Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 30 minutes to ensure completion and guest satisfaction.&middot; Take, record and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals.&middot; Offer detailed information on the voice mail system to callers and guests wishing to leave message.&middot; Accept and record wake-up call requests.&middot; Issue safe deposit boxes to guests and ensure security of keys.&middot; Distribute all guest and department mail.&middot; Monitor, send and distribute guest faxes.&middot; Document and confirm reservations and cancellations.&middot; Block rooms in the computer and follow through on designated requirements.&middot; Pre-register designated guests and prepare key packets.&middot; Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).&middot; Generate, print and distribute daily and weekly reports.&middot; Resolve discrepancies on the room status report with Housekeeping.&middot; Match the bucket check to in-house guest ledger report; report discrepancies to manager.&middot; Process all check-outs according to established hotel requirements.a) Resolve any late charges.b) Present folio to guest and resolve any disputed charges.c) Settle guest accounts following Accounting procedures.d) Retrieve guest room key from guest.e) Request guest comments on their stay.&middot; Process express check-outs throughout the shift.&middot; Handle requests for late check-outs according to established hotel procedures.&middot; Conduct group check-ins/outs according to established hotel procedures.&middot; Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.Job Type: Full-time

Guest Service Agent

Join Gulf Hotel Bahrain Convention and Spa and explore 12 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.