Urwah Admin

Gulf Hotel Bahrain Convention and Spa

Guest Relations &middot; Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.&middot; Address guests' service needs in a professional, positive, and timely manner.&middot; Thank guests with genuine appreciation and provide a fond farewell.&middot; Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.&middot; Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.&middot; Engage guests in conversation regarding their stay, property services, and area attractions/offerings.&middot; Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, etc.).&middot; Assist other employees to ensure proper coverage and prompt guest service.Communication &middot; Speak to guests and co-workers using clear, appropriate and professional language.&middot; Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.&middot; Talk with and listen to other employees to effectively exchange information.&middot; Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.Job Type: Full-time

Hostess

1) Maintain and strictly abide by Bahrain sanitation/health regulations and hotel requirements.2) Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.3) Maintain complete knowledge of and comply with all departmental/hotel policies and procedures.4) Meet with Chef de Cuisine to review assignments, work closely as a team with Assist Chef De Cuisine, anticipated business levels, changes and other information pertinent to the job performance. Insure that Commis 1/2/3, Demi Chef&rsquo;s are working within the guidelines of tasks and in a timely manner.5) Complete opening duties:a) Set up workstation with required mis en place, tools, equipment and supplies according to standards.b) Inspect the cleanliness and working condition of all tools, equipment and supplies. Ensure everything complies with standards.c) Check production schedule and pars.d) Establish priority items for the day.e) Inform the Chef de cuisine of any supplies that need to be requisitioned for the day's tasks.f) Transport supplies from the storeroom and stock in designated areas.8) Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies. Maintain throughout the shift.9) Start prep work and production of items needed for the day.10) Prepare all meals following recipes and yield guides, according to department standards.11) Inform the Chef de Cuisine of any shortages before the item runs out.12) Monitor quality and amounts of food on the service line.13) Anticipate usage levels and prepare replenishments on a timely basis.14) Check with Chef de Cuisine for any prep work needed by the main kitchen.15) Maintain proper storage procedures as specified by Health Department and hotel requirements.16) Minimize waste and maintain controls to attain forecasted food cost.17) Disinfect and sanitize cutting boards and worktables.18) Transport empty, dirty pots and pans to the pot wash station19) Breakdown work station and complete closing duties according to department standards:a) Return all food items to the proper storage areas.b) Rotate all returned product.c) Wrap, cover, label and date all items being put away.d) Straighten up and organize all storage areas.e) Clean up and wipe down food prep areas, reach-ins/walk-ins, and shelves.f) Return all unused and clean utensils/equipment to the specified locations.g) Ice down hot items from the steam table, so they cool quickly.h) Turn off all equipment not needed for the next shift.I) Restock items that were depleted during the shift.Job Type: Full-time

Chef De Partie - Italian Cuisine

Join Gulf Hotel Bahrain Convention and Spa and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulf Hotel Bahrain Convention and Spa

ABOUT_COMPANY

Hostess

Chef De Partie - Italian Cuisine