Abrar Admin

Gulf Winds International

<div>
 
 
 Job Title:
 
 Dispatcher
 
 
 
 
 
 Department:
 
 
 
 Operations
 
 
 
 
 
 Location:
 
 
 
 
 Norfolk Terminal
 
 - In Person
 
 
 
 
 
 Reports To:
 
 
 
 Terminal Manager
 
 
 
 
 
 Position Type:
 
 
 
 Full-time
 
 
 
 
 Company Overview
 
 
 
 Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling&rsquo;s past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.
 
 
 <ul>
 <li>
 Only candidates living in the Norfolk market area will be considered**
 
 
 </li>
 </ul>
 
 Purpose of Position
 
 
 
 The Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Requires strong problem-solving skills, leadership, mentoring abilities, multi-tasking and superior communications ability.
 
 
 
 Primary Job Responsibilities
 
 
 
 <ul>
 <li>
 Ensure Independent Contractor satisfaction by facilitating load distribution.
 </li>
 <li>
 Achieve driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
 </li>
 <li>
 Work closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers (independent contractor and employee) and internal and external customers.
 </li>
 <li>
 Promote a culture of Operational Excellence focused on safety and quality.
 </li>
 <li>
 Execute daily workload while ensuring customer requirements are met to achieve World Class service.
 </li>
 <li>
 Track and manage all Gulf Winds equipment to ensure proper utilization.
 </li>
 <li>
 Cross-train to cover workload distribution when the Terminal Manager is out.
 </li>
 <li>
 Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
 </li>
 <li>
 Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
 </li>
 <li>
 Ensure proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials.
 </li>
 <li>
 Manage quarterly KPIs to support company goals.
 
 
 </li>
 </ul>
 
 Requirements: Knowledge, Skills, and Abilities
 
 
 
 <ul>
 <li>
 Organizational skills.
 </li>
 <li>
 Must possess professional communication &amp; writing skills.
 </li>
 <li>
 Must be a self-starter and willing to work with minimal supervision.
 </li>
 <li>
 Problem Resolution Skills
 </li>
 <li>
 Computer skills (Internet and Prism Software preferred)
 </li>
 <li>
 Must be computer literate with MS Word, Excel and Outlook
 </li>
 <li>
 Logistics and Intermodal experience preferred.
 </li>
 <li>
 Perform other related duties as assigned.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Must be dependable and able to work independently.
 </li>
 <li>
 Previous Transportation experience preferred.
 </li>
 </ul>
</div>

Dispatcher - Norfolk Terminal

Join Gulf Winds International and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulf Winds International

About Company

Dispatcher - Norfolk Terminal