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Gulf Winds International

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 Job Title:
 
 Dispatcher
 
 
 
 
 
 Department:
 
 
 
 Operations
 
 
 
 
 
 Location:
 
 
 
 Memphis, TN - In Person
 
 
 
 
 
 Reports To:
 
 
 
 Terminal Manager
 
 
 
 
 
 Position Type:
 
 
 
 Full-time
 
 
 
 
 Company Overview
 
 
 
 Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling&rsquo;s past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.
 
 
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 Only Memphis area candidates will be considered for the role***
 
 
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 Purpose of Position
 
 
 
 The Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Requires strong problem-solving skills, leadership, mentoring abilities, multi-tasking and superior communications ability.
 
 
 
 Primary Job Responsibilities
 
 
 
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 Ensure Independent Contractor satisfaction by facilitating load distribution.
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 Achieve driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
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 Work closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers (independent contractor and employee) and internal and external customers.
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 Promote a culture of Operational Excellence focused on safety and quality.
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 Execute daily workload while ensuring customer requirements are met to achieve World Class service.
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 Track and manage all Gulf Winds equipment to ensure proper utilization.
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 Cross-train to cover workload distribution when the Terminal Manager is out.
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 Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
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 Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
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 Ensure proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials.
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 Manage quarterly KPIs to support company goals.
 
 
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 Requirements: Knowledge, Skills, and Abilities
 
 
 
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 Organizational skills.
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 Must possess professional communication &amp; writing skills.
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 Must be a self-starter and willing to work with minimal supervision.
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 Problem Resolution Skills
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 Computer skills (Internet and Prism Software preferred)
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 Must be computer literate with MS Word, Excel and Outlook
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 Logistics and Intermodal experience preferred.
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 Perform other related duties as assigned.
 
 
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 Minimum Qualifications
 
 
 
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 High School Diploma or GED
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 Must be dependable and able to work independently.
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 Previous Transportation experience preferred.
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Dispatcher - Memphis Terminal

Join Gulf Winds International and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulf Winds International

About Company

Dispatcher - Memphis Terminal