Qureos Mentor

H&R Block

<div>About the Role:
<div>The <b>Talent Development Program Manager</b> leads the design, delivery, and continuous improvement of enterprise talent development programs that build critical capabilities and drive measurable business outcomes. This role partners with business leaders to align program strategies with organizational priorities, ensuring solutions improve leadership effectiveness, accelerate performance, and support enterprise transformation initiatives.</div><div></div><div><br>
This role oversees end-to-end program strategy and execution, leveraging data, modern learning technologies, and scalable design approaches (including AI-enabled tools) to deliver efficient, high-impact, and reusable solutions across the organization<b>.</b></div><div></div><div><b><br>
Day to day, you&rsquo;ll
</b></div><ul><li>Leads the design, implementation, and end-to-end execution of talent development programs aligned to enterprise talent priorities; ensures programs are scalable across business units, aligned across the broader talent development portfolio, and drive adoption and sustained behavior change, while managing core program operations (e.g., timelines, resources, vendor partnerships) and leveraging efficient, reusable, and technology-enabled (including AI-supported) approaches to deliver high-impact outcomes.</li><li>
Partners with business leaders to diagnose performance and capability gaps; conducts need analysis to identify root causes, influences stakeholders on the most effective solution approaches, and recommends targeted talent and organizational development solutions aligned to business priorities.</li><li>
Facilitates select learning experiences and enables leaders and facilitators to effectively deliver programs; provides tools, resources, and guidance to drive adoption and sustained behavior change across target audiences and ensures consistent, high-quality learning delivery while communicating program outcomes and insights to senior leaders</li><li>
Curates and develops tools, content, and resources that support on-demand, asynchronous, and in-the-flow learning; leverages scalable, reusable, and technology-enabled approaches (including AI-supported development where appropriate) aligned to enterprise platforms and standards.</li><li>
Defines success metrics and evaluates program effectiveness using qualitative and quantitative data; uses insights to inform decisions, connect outcomes to business impact (e.g., performance, engagement, retention), and continuously optimize program design, delivery, and adoption strategies.</li></ul>
Required Qualifications:
<ul><li>8+ years of experience in talent development, leadership development, or organizational effectiveness in a corporate environment</li><li>
Demonstrated experience leading complex, cross-functional programs end-to-end, including strategy, execution, and evaluation
</li><li>Experience applying a consultative approach to diagnose performance and capability needs and align solutions to business priorities</li><li>
Strong facilitation and executive communication skills, with the ability to influence leaders and drive adoption across all levels of the organization</li><li>
Experience defining and executing measurement strategies tied to program outcomes and business impact (e.g., performance improvement, engagement, retention)
</li><li>Strong knowledge of adult learning principles and experience applying them across multiple modalities (digital, instructor-led, blended, experiential)</li><li>
Experience leveraging learning technologies and tools, including LMS platforms, content development tools, and emerging AI-enabled learning solutions</li></ul>
Preferred Qualifications:
<ul><li>Experience leading enterprise-wide or large-scale talent development programs, including multi-year or transformation initiatives</li><li>
Experience supporting distributed, operational, or frontline employee populations</li><li>
Experience partnering with senior leaders and HR to deliver integrated talent strategies aligned to business transformation</li></ul>
Why work for us: At H&amp;R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we&rsquo;ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
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That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&amp;R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr.</div>

Talent Development Program Manager

<div>About the Role:
<ul><li>Conduct tax interviews with clients</li><li>
Increase retention of all clients</li><li>
Offer additional products and services</li><li>
Generate business growth by supporting business to business sales activities</li><li>
Provide IRS audit support &amp; attend audits as needed</li><li>
Further develop tax expertise</li><li>
Mentor and support teammates</li></ul>
Required Qualifications:
<ul><li>High School Diploma or equivalent</li><li>
Experience completing individual returns</li><li>
Tax planning and audit support</li><li>
Ability to effectively communicate in person and in writing</li><li>
Successful completion of the H&amp;R Block Tax Knowledge Assessment or Income Tax Course1</li><li>
Additional experience for this position is acquired through training upon hiring</li></ul>
Preferred Qualifications:
<ul><li>Knowledge and experience with a Windows-based computer system</li><li>
Experience working in a fast-paced customer service environment
</li><li>Availability to work in multiple locations and/multiple hours</li></ul>
Why work for us:
<div>At H&amp;R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we&rsquo;ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.</div><div></div><div><br>
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.</div>
Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&amp;R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $17.00 - $80.00/Hr.</div>

Pre-Season Tax Professional

<div>Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It&rsquo;s an exciting time to be a part of H&amp;R Block! What you'll do...:
<div><p>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&amp;R Block&rsquo;s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.</p></div><div><p><b><br>
Day to day</b><b>,</b><b> </b><b>you&rsquo;ll</b><b>&hellip;</b></p></div><div><ul><li><p>
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages</p></li><li><p>
Deliver supplies and materials to and from tax office locations in a timely and organized manner</p></li><li><p>
Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards</p></li><li><p>
Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst</p></li><li><p>
Maintain an inventory of district resources</p></li><li><p>
Track and control hot spare computer equipment in the district</p></li><li><p>
Document hardware problems and their resolution within the ticketing system</p></li><li><p>
Maintain up-to-date technical knowledge of the department&rsquo;s supported products and systems</p></li><li><p>
Participate in all required training relevant to the position and perform other duties as assigned
</p></li></ul></div>What you'll bring to the team...: Education:<ul><li>
High school diploma or equivalent</li></ul>
Work Experience:<ul><li>
55 lbs ; must have ability to lift items up to this weight</li><li>
Ability to follow direction</li><li>
Ability to work independently with minimal supervision</li><li>
Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware</li><li>
Demonstrated decision making, analytical, and problem-solving skills</li><li>
Demonstrated organization, prioritization, and project coordination skills</li><li>
Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates</li><li>
Effective time management and organization skills with the ability to handle multiple priorities</li><li>
Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools</li><li>
Must have reliable transportation to travel between office locations as required</li></ul>
Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You&rsquo;ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br>
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<i>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit </i><i>blockbenefits.com</i><i>.</i><br>
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<b>Equal Opportunity Employer</b>: H&amp;R Block does not tolerate discrimination based on a person&rsquo;s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.</div>

Operations Technical Specialist

Join H&R Block and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

H&R Block

About Company

Talent Development Program Manager

Pre-Season Tax Professional

Operations Technical Specialist