Qureos Mentor

H&S Energy Products

<p></p><div><div><div><div><h1 class="jobSectionHeader"><b>Order Entry Specialist</b></h1><p></p><h2 class="jobSectionHeader"><b>
Job Summary:</b></h2><p>
Receive, import, and process orders submitted by customers via the H&amp;S Wholesale portal. Invoice orders pulled by warehouse staff and then prepare invoices for delivery drivers. Enter a variety of data onto multiple spreadsheets. Greet guests as needed. May be required to complete other duties as assigned.</p><p></p><h2 class="jobSectionHeader"><b>
Responsibilities and Duties:</b></h2><ul><li>
Customer Service: Work directly with customers, assisting with placing their orders. Being friendly and understanding their needs is crucial to the job</li><li>
Set-up and assist customers with ordering on company portal</li><li>
Complete fields such as name, address, account number, item number, price, and any sales or promotions</li><li>
Process order and distribute invoices/credits</li><li>
Follow up on missing items/mis-picked items</li><li>
Handle complaints about unfulfilled orders</li><li>
Interact with all levels of management</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Education and Work Experience:</b></h2><ul><li>
High school diploma or GED equivalent preferred</li><li>
Previous experience in order entry, data entry, or a similar administrative role is preferred.</li><li>
Hands-on experience in operating spreadsheets</li><li>
Proficiency in English and in all MS Office programs - emphasis in Excel - advance/ intermediate levels</li><li>
Customer service orientated</li><li>
Experience with Dynamics BC 365 (preferred)</li></ul><h3 class="jobSectionHeader"><b>
Skills:</b></h3><ul><li>
Proficient computer skills, including data entry and working with order management systems.</li><li>
Time Management: Speed is of the essence. Being able to manage how much time is spent on a project is important</li><li>
Strong attention to detail and accuracy in data entry.</li><li>
Proficient in ten key</li><li>
Ability to read, write, speak, and understand English fluently.</li></ul><ul><li>
Strong communication and interpersonal skills</li><li>
Must be costumer service oriented.</li><li>
Ability to meet or exceed the company&rsquo;s attendance and punctuality standards.</li><li>
Ability to evaluate objectively, fairly, and consistently.</li><li>
Ability to understand and follow direction given.</li><li>
Ability to work with minimal supervision.</li><li>
Use miscellaneous office equipment (e.g. calculators, typewriters, computers, FAX, machines, copiers, etc.)</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Physical Demands &amp; Work Environment:</b></h2><p>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>While performing the duties of this position, the incumbent is regularly required to talk or hear.</li><li>The employee frequently is required to use hands, fingers, handle or feel objects, tools and controls.</li><li>The employee is occasionally required to stand; walk; reach, push, pull, lift, squat and bend for periodically.</li><li>Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.</li><li>The noise level in the work environment is usually moderate.</li></ul><p></p><p>
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. &ldquo;Commonly associated&rdquo; is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.</p><p></p><p><br>
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</p></div></div></div><br>
<p></p>
Monday - Friday 7AM - 3:30PM</div>

Order Entry Clerk

<div><p>BASIC PURPOSE:</p><p>
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company&rsquo;s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options.</p><p>
ESSENTIAL FUNCTIONS:</p><p><b>
Customer Service Duties</b></p><ul><li> Welcome and make eye contact with all customers when they enter the store (Ex. &ldquo;Welcome to Chevron&rdquo;)</li><li> Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers.</li><li> Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction.</li><li> Offer current promotional items to all customers.</li><li> Offer credit card application and information to all customers.</li></ul><p><b>
Visual Communications</b></p><ul><li> Stock and maintain all displays and coolers to ensure they are visually appealing to customers.</li><li> Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness.</li><li> Ensure that all prices are displayed correctly for each product.</li><li> Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager.</li><li> Keep the food and beverage area clean, neat, and well stocked with all necessary items.</li></ul><p><b>
Food and Beverage Handling</b></p><ul><li> Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature.</li><li> Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages.</li></ul><p><b>
Cash Handling</b></p><ul><li> Accurately conduct all cash, debit, credit transactions on cash register (POS).</li><li> Preform simple math calculations.</li><li> Make sure all money is dropped in the safe according to company policy and procedures.</li></ul><p><b>
Maintenance/Cleanliness Duties</b></p><ul><li> Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser).</li><li> Removes and disposes of trash and debris outside/inside.</li><li> Sweep and Mop floors.</li><li> Clean station restrooms.</li></ul><p><b>
Miscellaneous</b></p><ul><li> Follows Shift Duties schedule for correlating shift.</li><li> Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol).</li><li> Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)</li><li> Performs all other duties assigned.</li></ul><p><b>
JOB QUALIFICATION REQUIREMENTS:</b></p><p>
The incumbent must be able to work any shift, Sunday &ndash; Saturday to support the company&rsquo;s business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through.</p><p><b>
Knowledge/Experience:</b></p><p>
High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required.</p><p><b>
Software, Tools and Equipment:</b></p><p>
You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning.</p><p><b>
Other Requirements:</b></p><p>
As a team member you will represent Hassan &amp; Sons. While you are on the job, Hassan &amp; Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan &amp; Sons, Inc. Appearance &amp; Image Guide for additional information.</p><p><b>
PHYSICAL AND VISUAL ACTIVITIES:</b></p><p>
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or<br>
repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.</p><p>
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. &ldquo;Commonly associated&rdquo; is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.</p><p><b>
WORKING ENVIRONMENT</b>:</p><p>
Gas station with food mart.</p></div>

Customer Service Representative

Join H&S Energy Products and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

H&S Energy Products

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Order Entry Clerk

Customer Service Representative