Qureos Mentor

H-Verse Group of Companies

<ul><li>Strategy and planning: Develop and implement marketing strategies, create promotional campaigns, and contribute to the annual sales and marketing plan.</li><li>Content and brand management: Create and edit marketing materials, manage brand consistency across platforms, and develop a clear company message.</li><li>Digital marketing: Oversee and execute digital marketing strategies, including social media, email campaigns, and website management.</li><li>Market research: Conduct market research to identify new opportunities and understand customer needs.</li><li>Campaign management: Plan, execute, and manage various marketing events and campaigns, from initial concept to final evaluation.</li><li>Collaboration and communication: Work with internal teams like sales, and external agencies and vendors to ensure a unified marketing effort.</li><li>Performance analysis: Track and analyze the performance of marketing campaigns to measure success against goals, using metrics and KPIs to inform future strategies.</li><li>Budget management: Help prepare marketing budgets and ensure that all marketing activities stay within the allocated spend.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Marketing Officer (Female)

Retail sales executive's responsibilities include providing customer service, processing sales, and managing store operations like stocking and display setup. They are also responsible for achieving sales targets through product knowledge, promotions, and upselling, while also handling customer complaints and maintaining a clean and organized store.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Retail Sales Executive

<ul><li>Sales Administration &amp; Order Processing</li><li>Process new sales orders, update purchase orders, manage invoicing, ensure timely and accurate delivery of products or services.</li><li>Maintain and update customer/sales records in CRM or other systems; ensure data integrity.</li><li>Manage documentation&mdash;contracts, quotes/proposals, sales correspondence, reports.</li><li>Coordination &amp; Liaison Function</li><li>Act as liaison between the sales team, internal departments (logistics, finance, production, customer service) and external clients.</li><li>Schedule and organise sales meetings, client visits, conference calls; support the sales team with materials/presentations.</li><li>Monitor team workflow: track progress towards quotas, identify bottlenecks, alert/assist sales management as needed.</li><li>Customer Relationship &amp; Service Support</li><li>Respond to client inquiries, provide product/service information, follow-up post-sale to ensure satisfaction and resolve issues.</li><li>Communicate any delays or issues to clients proactively; maintain a high level of customer service. resources.workable.com</li><li>Reporting, Analytics &amp; Process Improvement</li><li>Generate sales reports, performance metrics, dashboards for management review.</li><li>Perform market research, competitor tracking, assist in developing insights to support the sales strategy.</li><li>Recommend and implement improvements in sales processes, workflows and internal systems.</li><li>Support &amp; Enabling Sales Team Growth</li><li>Provide new staff training/induction (in some cases). Indeed</li><li>Maintain sales tools/materials (presentations, brochures), ensure team has resources needed for customer engagements.</li></ul>Typical Skills &amp; Requirements<ul><li>Strong communication (written and verbal) to interface with clients and internal teams.</li><li>High organizational and multitasking ability; able to manage competing priorities and deadlines.</li><li>Proficiency with CRM software, Microsoft Office (especially Excel), and other sales/operations systems.</li><li>Attention to detail, data accuracy and follow-through.</li><li>Customer-service orientation: responsiveness, maintaining positive client relations.</li><li>Depending on level: Bachelor&rsquo;s degree (Business, Marketing, etc) and prior experience in sales support/coordination.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Coordinator

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

Join H-Verse Group of Companies and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

H-Verse Group of Companies

ABOUT_COMPANY

Marketing Officer (Female)

Retail Sales Executive

Sales Coordinator

Customer Services Executive (Females)