Abrar Admin

Haffner's

Haffner's has been serving customers for over 100 years, providing a range of services including gas stations, car washes, heating oil, and propane delivery. They also offer HVAC services, ensuring homes and businesses stay warm and powered with reliable fuel solutions. With a focus on customer service and competitive pricing, Haffner's aims to meet the fueling needs of both residential and commercial clients.

<div>Description:

Job Summary
This position is accountable for providing Haffner&rsquo;s customers with an outstanding, positive customer experience.
Specific Responsibilities:<ul><li>
Provide outstanding, positive customer service to Haffner&rsquo;s customers via telephone, email, and lobby visits.</li><li>
Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.</li><li>
Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.</li><li>
Develop new business opportunities with existing customers by promoting company products and services.</li><li>
Maintains required documentation for new and existing customers.</li><li>
Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.</li><li>
The ability to deal with the demand of fast paced and high-volume operation.</li><li>
Adheres to schedules and work time availability guidelines set forth by management.</li><li>
Supports Finance Department by making accounts receivable calls and processing statements.</li><li>
Performs other related duties, or duties that maximize the individual&rsquo;s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.</li></ul>
Requirements:

Leadership, Education and Training Requirements:<ul><li>
Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.</li><li>
Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.</li><li>
Ability to excel both individually and as part of a larger team.</li><li>
Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.</li><li>
Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.</li></ul>
Technical Requirements:<ul><li>
Prior customer service experience, particularly in a high-volume environment, preferred.</li><li>
For certain offices, availability to work varied shifts at peak times, including evenings and weekends.</li><li>
Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.</li></ul>
Required Qualifications:<ul><li>
Minimum of 3 years of customer service experience, preferably in a call center environment.</li><li>
Minimum of 1 year experience in the Heating and Energy sector.</li></ul>
Compensation:
Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: PAY: $20.00 per hour
Job Environment:
While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.
About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner&rsquo;s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
Haffner&rsquo;s is committed to providing a safe work environment for all employees.
HOPHP</div>

Customer Service Representative

<div>Description:

***Eligible for up to a $300 sign on bonus*** 
Title: Convenience Store Associate 
Job Overview:
Haffner&rsquo;s/Tradewinds seeks a convenience store associate to provide customers with a great shopping experience! To be successful in this role, you should be honest, reliable, personable. Whether you are looking for a full-time career, or a great part-time job, this is the place for you!
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $16.00-$21.00 Per hour 
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Responsibilities:<ul><li>Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol.</li><li>Maintain store cleanliness standards.</li><li>Replenishes stock at a level to maintain customer satisfaction.</li><li>Completes duties as assigned by management</li><li>Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies.</li><li>Reports to management any equipment or facility condition that needs repair or creates hazard.</li></ul> 
About us: 
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law.
Requirements:

Preferred Qualifications:<ul><li>Strong people skills.</li><li>Enthusiastic, service-driven attitude.</li><li>Ability to complete tasks in a timely manner.</li><li>Dependable and respectful to others.</li><li>Strong work ethic.</li><li>Friendly, outgoing attitude with customers.</li></ul></div>

Convenience Store Associate- Plymouth

<div>Description:

***Eligible for up to a $300 sign on bonus ***
Title: Convenience Store Associate
Job Overview:
Haffner&rsquo;s seeks a convenience store associate to provide customers with a great shopping experience! To be successful in this role, you should be honest, reliable, personable. Whether you are looking for a full-time career, or a great part-time job, this is the place for you!
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $16.00-$21.00 Per hour
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Responsibilities:<ul><li>Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol.</li><li>Maintain store cleanliness standards.</li><li>Replenishes stock at a level to maintain customer satisfaction.</li><li>Completes duties as assigned by management</li><li>Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies.</li><li>Reports to management any equipment or facility condition that needs repair or creates hazard.</li></ul>
About us:
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law.
Requirements:

Preferred Qualifications:<ul><li>Strong people skills.</li><li>Enthusiastic, service-driven attitude.</li><li>Ability to complete tasks in a timely manner.</li><li>Dependable and respectful to others.</li><li>Strong work ethic.</li><li>Friendly, outgoing attitude with customers.</li></ul></div>

Convenience Store Associate- Woolwich

<div>Description:

***Eligible for up to a $300 sign on bonus***
Title: Convenience Store Associate
Job Overview:
Haffner&rsquo;s seeks a convenience store associate to provide customers with a great shopping experience! To be successful in this role, you should be honest, reliable, personable. Whether you are looking for a full-time career, or a great part-time job, this is the place for you!
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $16- $21.00 Per hour
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Responsibilities:<ul><li>Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol.</li><li>Maintain store cleanliness standards.</li><li>Replenishes stock at a level to maintain customer satisfaction.</li><li>Completes duties as assigned by management</li><li>Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies.</li><li>Reports to management any equipment or facility condition that needs repair or creates hazard.</li></ul>
About us: Haffner&rsquo;s: A Regional Leader Fueled by Family, Integrity, and Safety.
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo;
Haffner&rsquo;s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
Haffner&rsquo;s is committed to providing a safe work environment for all employees
Requirements:

Preferred Qualifications:<ul><li>Strong people skills.</li><li>Enthusiastic, service-driven attitude.</li><li>Ability to complete tasks in a timely manner.</li><li>Dependable and respectful to others.</li><li>Strong work ethic.</li><li>Friendly, outgoing attitude with customers</li></ul></div>

Convenience Store Associate- Wells

<div>Description:

***Eligible for up to a $300 sign on bonus***
Title: Convenience Store Associate
Job Overview:
Haffner&rsquo;s seeks a convenience store associate to provide customers with a great shopping experience! To be successful in this role, you should be honest, reliable, personable. Whether you are looking for a full-time career, or a great part-time job, this is the place for you!
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $16.00 -$21.00 Per hour
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Responsibilities:<ul><li>Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol.</li><li>Maintain store cleanliness standards.</li><li>Replenishes stock at a level to maintain customer satisfaction.</li><li>Completes duties as assigned by management</li><li>Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies.</li><li>Reports to management any equipment or facility condition that needs repair or creates hazard.</li></ul>
About us:
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law.
Requirements:

Preferred Qualifications:<ul><li>Strong people skills.</li><li>Enthusiastic, service-driven attitude.</li><li>Ability to complete tasks in a timely manner.</li><li>Dependable and respectful to others.</li><li>Strong work ethic.</li><li>Friendly, outgoing attitude with customers.</li></ul></div>

Convenience Store Associate- Portland

<div>Description:

***Eligible for up to a $300 sign on bonus , see hiring manager for details***
Title: Convenience Store Associate
Job Overview:
Haffner&rsquo;s seeks a convenience store associate to provide customers with a great shopping experience! To be successful in this role, you should be honest, reliable, personable. Whether you are looking for a full-time career, or a great part-time job, this is the place for you!
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $16.00-$21.00 Per hour
Responsibilities:<ul><li>Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol.</li><li>Maintain store cleanliness standards.</li><li>Replenishes stock at a level to maintain customer satisfaction.</li><li>Completes duties as assigned by management</li><li>Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies.</li><li>Reports to management any equipment or facility condition that needs repair or creates hazard.</li></ul>
About us:
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law.
Requirements:

Preferred Qualifications:<ul><li>Strong people skills.</li><li>Enthusiastic, service-driven attitude.</li><li>Ability to complete tasks in a timely manner.</li><li>Dependable and respectful to others.</li><li>Strong work ethic.</li><li>Friendly, outgoing attitude with customers.</li></ul></div>

Convenience Store Associate- Merrimack

<div>Description:

***Eligible for up to a $300 sign on bonus ***
Title: Assistant Convenience Store Manager
Job Overview:
Haffner&rsquo;s is seeking an Assistant Store Manager to provide customers with a satisfying shopping experience. Our Assistant Store Manager assists the Store Manager in implementing the company&rsquo;s policies, procedures, and desire to provide outstanding customer satisfaction. Works closely with store employees to ensure the daily routine and responsibilities are completed in accordance with the Store Manager&rsquo;s direction. Able to satisfactorily complete the Store Manager&rsquo;s duties in their absence.
Haffner&rsquo;s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner&rsquo;s and be part of our growing company.
Compensation:
Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:
PAY- $17.00-$23.00 Per hour
Benefits:<ul><li>Competitive, On-Demand Pay</li><li>Discounts at all company-owned foodservice locations</li><li>Health, Dental and Tuition Reimbursement (full time only)</li><li>Kick Cards/Fuel discounts</li><li>Advancement Opportunities at all levels</li></ul>
Growth Potential and More Amazing Benefits Available!
Responsibilities:<ul><li>Resolves all customer concerns, complaints, or requests in a timely manner. Reports all customer feedback and actions taken to the Store Manager.</li><li>Provides a clean, well-stocked store in a friendly, inviting atmosphere.</li><li>Can complete the daily administrative responsibilities in the absence of the Store Manager in accordance with company procedures.</li><li>In the event the Store Manager is not available, the Assistant Manager is fully prepared to complete all the managerial duties.</li><li>Positive role models for their fellow employees.</li><li>Supervises employees in the absence of the Store Manager.</li><li>Completes and delegates shift duties to keep store conditions in accordance with Store Manager expectations.</li><li>Assists the Store Manager in following up on daily shift duties.</li></ul>
About us: Haffner&rsquo;s: A Regional Leader Fueled by Family, Integrity, and Safety.
At Haffner's, we're more than a company &ndash; we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of &quot;Fueled by Family,&quot; &quot;Do the Right Thing,&quot; &quot;Safety in Everything We Do&rdquo; and &ldquo;Be Resourceful.&rdquo; Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Haffner&rsquo;s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
Haffner&rsquo;s is committed to providing a safe work environment for all employees.
Requirements:

Preferred Qualifications:<ul><li>Strong people skills to motivate others.</li><li>Proven capabilities in solving business challenges.</li><li>Ability to set priorities and complete tasks.</li><li>Results-orientated with a willingness to take responsibility and initiative.</li><li>Enthusiastic, self-starter, with a high level of confidence and positive outlook.</li></ul></div>

Convenience Store Assistant Manager- Naples

Join Haffner's and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.