Qureos Mentor

Halan Microfinance Bank

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 Job Purpose:
 
 
 
 To provide backend technical support for the Core Banking System (CBS), ensuring its seamless operation, optimal performance, and timely resolution of technical issues. The role involves close coordination with internal teams and external vendors to maintain the stability, reliability, and integrity of CBS and all its integrated services.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Business Administration, or a related field.
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 3&ndash;5 years of technical support experience, preferably in banking or financial services.
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 Certifications in CBS platforms or IT service management are preferred.
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 Hands-on experience with Core Banking Systems along with strong understanding of backend operations, SQL databases, batch processing, and system integrations.
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 Familiarity with ITIL practices and incident/change management tools.
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 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor and support Core Banking System (CBS) operations to ensure high availability, stability, and performance.
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 Troubleshoot and resolve CBS-related issues, coordinating with vendors and internal IT teams for timely resolution and upgrades.
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 Manage user roles, access controls, and system security in line with IT and audit policies.
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 Perform daily health checks, log reviews, and ensure smooth execution of EOD/EOM/EOY processes.
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 Maintain system documentation, incident logs, and SOPs for operational continuity and audit compliance.
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 Support CBS enhancements, testing, and deployment of new modules or features.
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 Ensure data integrity, backup validation, and disaster recovery preparedness.
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 </ul>
 
 
</div>

Senior Technical Support Officer

<div>
 
 
 Assistant Project Manager
 
 
 
 We are looking for a proactive Assistant Project Manager to support project planning, coordination, and execution. You will track project activities, maintain documentation, liaise with teams, and ensure timely delivery of outcomes.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in planning, scheduling, and executing project activities, while maintaining and updating project plans, timelines, and task trackers.
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 Coordinate meetings with stakeholders, document minutes, and follow up with project owners to ensure timely completion of tasks.
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 Prepare project reports, dashboards, and status updates for management, and maintain comprehensive project documentation.
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 Serve as a liaison between internal teams, business units, and external vendors, supporting smooth communication and collaboration.
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 Identify project risks and dependencies, track issues, and assist in mitigation planning.
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 Ensure all projects comply with company policies, procedures, and audit requirements, and support UAT coordination, test case preparation, and execution tracking.
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 </ul>
 
 
 
 
 
 Specification Criteria:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or a related field; candidates with project management certifications such as PMP, CAPM, Agile, or Scrum are preferred.
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 1&ndash;2 years experience in project coordination (fresh graduates with strong skills welcome), Experience in IT projects, SDLC, or vendor management will be preferred.
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 Familiarity with Agile/Waterfall/Hybrid methodologies.
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 Proficient in MS Office and project management tools (Jira, Trello, MS Project).
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 </ul>
</div>

Assistant Project Manager

Join Halan Microfinance Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Halan Microfinance Bank

ABOUT_COMPANY

Senior Technical Support Officer

Assistant Project Manager