Qureos Mentor

Hamad International Airport

<div>
 
 
 
 About the role:
 
 
 
 
 Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.
 
 
 
 
 Key responsibilities
 
 
 
 <ul>
 <li>
 Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
 </li>
 <li>
 Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
 </li>
 <li>
 Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
 </li>
 <li>
 Develop supporting material and perform training to raise the data driven approach to decision making.
 </li>
 <li>
 Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
 </li>
 <li>
 To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
 </li>
 <li>
 Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analysing data using statistical tools.
 </li>
 <li>
 Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.
 </li>
 <li>
 Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.
 </li>
 <li>
 Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
 </li>
 <li>
 Design; develop automated reporting using the available corporate applications. Capture, analyze and present the data.
 </li>
 <li>
 Provide guidance to the AOCC duty team on how to use applicable data &amp; information management and reporting systems.
 </li>
 <li>
 Perform other department duties related to the position as directed by the Head of the Department.
 </li>
 </ul>
 
 
 
 About you:
 
 
 
 <ul>
 <li>
 Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
 </li>
 <li>
 Experienced in Airport Operations.
 </li>
 <li>
 Experienced in the roles and concept of operations control Centres.
 </li>
 <li>
 Strong analytical and presentation skills
 </li>
 <li>
 Data Analysis.
 </li>
 <li>
 Data visualization
 </li>
 <li>
 Excellent knowledge of the Microsoft office suite.
 </li>
 <li>
 Excellent knowledge of Microsoft Power Bl.
 </li>
 <li>
 Knowledge on Airport Operations Systems (AOS).
 </li>
 <li>
 Knowledge on Airport Operational Database (AODB).
 </li>
 <li>
 Database Performance Tuning.
 </li>
 <li>
 Database Management.
 </li>
 <li>
 Software Development Fundamentals.
 </li>
 <li>
 Data Maintenance.
 </li>
 <li>
 Database Security.
 </li>
 <li>
 Process Improvement.
 </li>
 <li>
 System Administration.
 </li>
 </ul>
 
 
</div>

Lead Operations Data & Performance Analyst

<div>
 
 
 
 About the role:
 
 
 
 
 Designated accountable senior manager in charge of airport operations on a day-to-day basis, on behalf of the MATAR Senior Management (COO, SVPs). This role is responsible to ensure HIA and DIA operate in compliance with all regulatory requirements and established policies and procedures while ensuring that all agreed levels of service and quality are delivered. Coordinate the implementation of all emergency procedures in the event of a major incident. During non-office hours act as the designated Senior Airport Authority representative at HIA. Has the authority and responsibility to restrict or cease operations at HIA and DIA of key facilities affecting the safety and/or security of flight and passengers or the general public.
 
 
 
 
 
 
 
 Accountabilities:
 
 
 
 <ul>
 <li>
 Lead a multi discipline team on shift to deliver excellence in safety, security, quality and customer service throughout Hamad International Airport.
 </li>
 <li>
 Act as a key liaison for state authorities to represent MATAR during shift.
 </li>
 <li>
 Ensure on shift that all customers, third parties and agencies are kept advised on relevant operational information.
 </li>
 <li>
 Provide direction and advice to all Airport users to ensure smooth operations.
 </li>
 <li>
 Collaborate with all Airside and Landside sections and plans on a shift basis ensuring that all staff and equipment is allocated efficiently and promptly.
 </li>
 <li>
 Critically examine all aspects of the Airport operation to identify improvement possibilities that could positively affect the Airport Service Quality ratings (ASQ).
 </li>
 <li>
 Coordinate with Customer Airlines to ensure their unique requirements are satisfied.
 </li>
 <li>
 Proactively develop and maintain professional working relationships with individual Station Managers and their staff.
 </li>
 <li>
 Provide accurate executive brief to the Senior Management via shift reports and verbal reports with comprehensive detail in the event of a significant event.
 </li>
 <li>
 Accountable for the performance of the Airport Operations Control Centre on a shift basis and ensure that all KPls and SLAs are maintained.
 </li>
 <li>
 Respond to accidents and incidents as laid down in the Airport Emergency Plan to investigate/analyze and coordinate with relevant departures to ensure detailed reports are provided together with recommendations to prevent reoccurrence.
 </li>
 <li>
 Manage and instigate business continuity procedures in case of infrastructure failures to ensure minimum disruption to the Airport operation.
 </li>
 <li>
 Participate in all aircraft, vehicle incidents and accident investigations as and when required and recommend / implement preventive and corrective measures.
 </li>
 <li>
 Perform other department duties related to his/her position as directed by the Head of the Department.
 </li>
 <li>
 Provide creative approaches to extraordinary problems and challenges to maintain excellence in all operational areas.
 </li>
 <li>
 Ensure industry best practices are utilized in all operational areas to provide a safe operating environment for all staff and customers.
 </li>
 <li>
 Attend group operational meetings as and when required, robustly represents HIA interests as necessary.
 </li>
 <li>
 Managing the whole HIA operations in shift bases and deputizing the line manager.
 </li>
 </ul>
 
 
 
 
 
 
 About you:
 
 
 
 
 Bachelor's Degree or Equivalent with Minimum 10 years of job-related experiece.
 
 
 
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience in senior management role, process reengineering, solution design, project management change management, demonstrated leadership and motivation skills.
 </li>
 <li>
 Significant experience gained in a Commercial Management Team Seasoned professional in all Airport Operational areas.
 </li>
 <li>
 Airport/Airline Control Centre experience preferred.
 </li>
 <li>
 Middle East experience preferred.
 </li>
 <li>
 Preferably have attended Aerodrome Safety Management courses and relevant ICAO/ACI/IATA training Hub Control experience preferred.
 </li>
 <li>
 Comprehensive experience on Airside Operations /Terminal Operations and Resource Planning.
 </li>
 <li>
 Excellent knowledge of ICAO Standards and recommended practices (SARPS) on Airport operations.
 </li>
 <li>
 Excellent knowledge of Aerodrome Emergency procedures.
 </li>
 </ul>
 
 
</div>

Senior Manager HIA Operations

<div>
 
 
 
 About the role:
 
 
 
 
 Hamad International Airport is seeking a highly skilled
 
 Enterprise Risk Manager
 
 to lead the development, implementation, and maintenance of comprehensive enterprise risk management framework. The successful candidate will play a key role in ensuring that all business risk is identified, assessed, and mitigated in line with the organization's objectives and regulatory requirements. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record and can help us to achieve this ambition by:
 
 
 
 
 <ul>
 <li>
 Develop and implementing and maintaining a robust risk management framework that aligns with ISO 31000:2018 standards, industry best practices and the Group ERM framework.
 </li>
 <li>
 Provide support and drive the risk identification, treatment, and action plans and work closely with and support the Risk Champions to facilitate and manage the implantation of ERM to mitigate Strategic, Operational, Compliance and Financial risk.
 </li>
 <li>
 Validate information used in the risk register with Risk Champions to ensure that controls and treatment initiatives are appropriate to treat the risk.
 </li>
 <li>
 Prepare and present regular risk reports to senior leadership, operations teams and risk committees providing actionable insights into key risks and mitigation progress.
 </li>
 <li>
 Implement audit program, and plan and execute internal audits of ERM framework to ensure compliance with ISO 31000:2018, and aviation regulations.
 </li>
 </ul>
 
 
 About you:
 
 
 <ul>
 <li>
 Bachelor's Degree or Equivalent with Minimum of 6 years of job-related experience
 </li>
 <li>
 Proven experience with ISO 31000:2018 and ERM frameworks.
 </li>
 <li>
 Proven experience with ISO 31000:2018 and COSO ERM frameworks.
 </li>
 <li>
 Strong risk management and analytical capabilities along with the ability to translate data analysis into actions and results for Senior Management.
 </li>
 <li>
 Excellent communication and presentation skills and proven ability to effectively interact with team members, Business Units, and peers, earning their trust and establishing credibility, command of English Language.
 </li>
 <li>
 Project Management skills; able to work on critical multiple projects with competing priorities.
 </li>
 </ul>
 
 
</div>

Enterprise Risk Management Manager

Join Hamad International Airport and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hamad International Airport

ABOUT_COMPANY

Lead Operations Data & Performance Analyst

Senior Manager HIA Operations

Enterprise Risk Management Manager