Qureos Mentor

Hamad International Airport

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 About the role:
 
 
 
 
 This role plays a key role in the planning and preparation of airport infrastructure projects that support capacity enhancement, operational efficiency, and service excellence. The role leads the development of integrated, value-driven solutions in alignment with the Airport Master Plan, business priorities, and regulatory frameworks. Assigned programs may span terminal developments, airside and landside infrastructure, utilities, baggage systems, special systems, or refurbishment projects. Also, responsible for coordinating internal stakeholders, preparing business case documentation, evaluating technical feasibility, and ensuring project readiness for implementation.
 
 
 
 
 Key responsibilities
 
 
 
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 Lead the development of business cases, feasibility studies, and investment proposals to support project justification and executive decision-making.
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 Collaborate with Strategy, Finance, Engineering, and Planning teams to ensure infrastructure initiatives are aligned with capital planning and long-term transformation goals.
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 Support governance processes by preparing Investment Committee submissions and ensuring all development proposals meet internal compliance, risk, and documentation standards.
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 Participate in cross-functional workshops and planning forums to align infrastructure programs with stakeholder expectations, operational readiness, and service improvement targets.
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 Translate airport development priorities into well-defined project scopes aligned with strategic plans, regulatory requirements, and master planning objectives.
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 Lead the planning and assessment phase of assigned capital projects, ensuring functional requirements are clearly defined and validated through engagement with sponsors, SMEs, and users.
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 Develop solution options in collaboration with internal and external contributors, including consultants and engineering teams, ensuring proposals are technically viable and fit-for-purpose.
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 Conduct risk assessments, benefit analysis, and cost-impact evaluations to inform project prioritization and scope refinement.
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 Coordinate with PMO and delivery teams to ensure implementation readiness, transition planning, and alignment with overall program schedules.
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 Monitor delivery performance and track benefit realization metrics to ensure continuous alignment with intended business outcomes.
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 Prepare project documentation, technical reports, and presentation materials, including post-project reviews and lessons learned.
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 Maintain close coordination with departments such as Operations, IT, Commercial, and Engineering throughout the project lifecycle to ensure integrated development outcomes.
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 Perform other department duties related to his / her position as directed by the Head of the Department.
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 About you:
 
 
 
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 Bachelor's in engineering, Infrastructure Planning, Architecture, Business Administration, or a related field.
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 Minimum 8&ndash;10 years of experience in infrastructure development, airport planning, or capital project delivery.
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 Proven ability and experience to lead the assessment, structuring, and planning of complex infrastructure initiatives in regulated environments.
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 Strong knowledge and experience of project feasibility, investment planning, and infrastructure lifecycle management.
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 Experience in aviation infrastructure or large-scale transport development programs, preferred.
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 Familiarity with ICAO, IATA, and regional regulatory frameworks, preferred.
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 Prior exposure to GCC infrastructure or development entities, preferred.
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 Experience using digital tools or AI-based systems for infrastructure planning and reporting, preferred.
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 Strong analytical and planning capabilities with the ability to structure and evaluate infrastructure solutions.
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 Skilled in business case development, stakeholder coordination, and regulatory alignment.
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 Excellent communication and report writing skills with experience preparing executive-level documentation.
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 Proficiency in capital project governance processes, risk management, and benefit realization tracking.
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 Preferred:
 
 
 
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 Knowledge of sustainable infrastructure planning and smart airport systems integration Scope of Specialization (indicative project domains).
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 This role may be assigned to development programs within one or more of the following areas:
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 o Passenger Terminal Complex &ndash; Front-of-house (e.g., check-in, immigration, parking interface) and airside zones (Concourses A&ndash;E, lounges, staff areas).
 
 
 o Operational Support Facilities &ndash; Midfield and offsite infrastructure supporting airport operations
 
 
 o Airfield and Infrastructure &ndash; Runway and taxiway expansion, apron development, and associated utilities.
 
 
 o Airport Special Systems &ndash; Baggage Handling Systems (BHS), cybersecurity infrastructure, passenger experience technologies.
 
 
 o Master Plan Expansions and Refurbishment Programs &ndash; Future phases of growth or stakeholder-driven initiatives (e.g., office redevelopments).
 
</div>

Manager Development Manager

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 Lead the end‑to‑end process of gathering and validating business objectives, functional specifications, data models, and technical architectures for complex airport operational systems.
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 Define and enforce architecture standards, ensuring alignment with enterprise architecture, cybersecurity frameworks, data governance, and MATAR IT strategic roadmaps.
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 Act as the technical authority for assigned Airport Operational Systems (AOS) and ensure consistent adherence to architectural principles.
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 Prepare functional, non-functional, cyber security, data protection and technical specifications for SaaS and COTS systems/products from external suppliers for implementation.
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 Lead technical evaluations of vendor proposals, ensuring compliance with MATAR procurement standards, IT governance, and SLAs.
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 Provide technical oversight during vendor onboarding, solution design, data integration, and implementation stages.
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 Ensure third‑party vendors and suppliers maintain system reliability, perform preventive maintenance, and meet contractual performance indicators.
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 Lead root‑cause analysis (RCA) for high-priority incidents and ensure implementation of corrective and preventive actions.
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 Ensure all changes follow the established change management process, risk assessments, and approval workflows.
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 Manage and oversee testing cycles (SIT, UAT, performance testing), training, and go‑live preparation for relevant projects.
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 Ensure deliverables comply with established IT frameworks, project management methodologies, and regulatory standards.
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 Provide subject‑matter expertise during implementation of new modules, integrations, interfaces, and upgrades.
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 Ensure high-quality technical and operational documentation is produced and maintained, supporting audits, operations, and knowledge transfer.
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 Ensure compliance with corporate IT policies, ISO 27001, ISO 20000, cybersecurity guidelines, and MATAR&rsquo;s enterprise IT standards.
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 Support audit activities, ensuring appropriate evidence, data, and change logs are available and compliant.
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 Contribute to knowledge building by mentoring junior staff in systems design, operational support, troubleshooting, and documentation practices.
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 Manage the delivery of subprojects, system enhancements, and minor releases&mdash;ensuring achievement of quality, cost, and timeline targets.
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 Prepare and present system status reports, operational dashboards, risk registers, and incident trends to line management.
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 Identify opportunities for automation, system optimization, and modernization to enhance airport operations.
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 Propose innovative solutions leveraging emerging technologies (AI/ML, IoT, cloud-native services, automation).
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 This role is accountable for the operational management, reliability, performance, and strategic enhancement of Airport Operational Systems (AOS). The Systems Controller serves as the technical owner, ensuring systems meet business, operational, and regulatory requirements while driving continuous improvement and innovation across airport technology ecosystems.
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 Qualifications
 
 
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 Bachelor&rsquo;s Degree or Equivalent with minimum 5&ndash;7 years of progressive job-related experience in enterprise IT environments, with direct experience managing mission‑critical operational systems.
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 Master&rsquo;s Degree or professional certifications (ITIL, TOGAF, PMI‑PMP, AWS/Azure, CISSP) are an advantage.
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 Proven track record managing complex software implementation, integrations, upgrades, and system support in an enterprise or aviation environment.
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 Strong practical knowledge of software development life cycle (SDLC), modern system design principles, architectural patterns, and technical documentation standards.
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 Good understanding of:
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 Modern programming languages (e.g., Python, .NET, Java)
 
 
 Web services, REST APIs, microservices, and cloud-native architectures.
 
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 Understanding of airport operational systems (AOS), aviation processes, data elements, workflows, and operational constraints.
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 Experience with systems such as: AODB, RMS, FIDS, BHS
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 Good knowledge of:
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 N‑Tier architecture and distributed systems
 
 
 Client‑server and web application methodologies
 
 
 IT service management (ITSM) based on ITIL
 
 
 Incident, problem, and change management processes.
 
 
 Cybersecurity and data protection practices.
 
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 Working experience in Agile, Scrum, DevOps, and hybrid SDLC environments.
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 Experience in technical evaluations, vendor coordination, cloud/SaaS assessments, and RFP technical scoring.
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 Strong analytical skills with ability to perform deep-dive root-cause analysis, trend analysis, and system performance assessments.
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 Strong stakeholder management skills with ability to communicate with non-technical and senior leadership audiences.
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 Strong verbal and written communication skills.
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 Ability to work under pressure in operational environments.
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</div>

Systems Controller (Airport Operational System)

<div>
 
 
 
 About the role:
 
 
 
 
 Develop a comprehensive 5-year Data and Al strategy for MATAR. Oversee the collection, analysis, and interpretation of data to identify insights that inform business decisions and drive organizational growth for operational and executive management of MATAR. Lead cross-functional teams to drive development and implementation of Data &amp; Al based solutions to drive business growth, improve customer experiences, and optimize operational efficiency. Define and manage the budgets and the IT work programme for requirements analysis, design specifications, development, procurement, implementation and maintenance for assigned systems.
 
 
 
 
 
 
 
 Key responsibilities
 
 
 
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 Define, propose and seek concurrence from senior MATAR stakeholders to establish an appropriate and cost-effective Data &amp; Al strategy (over a 3&ndash;5-year timeframe) to support the MATAR business strategy and growth plans.
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 Develop a 5 year road map and propose adequate 3 year rolling budgets by both business and IT to fulfil the agreed strategy.
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 Ensure that the Business Intelligence/Data Analytics &amp; Al platform complies with approved Data &amp; Al strategy and governance model.
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 Collaborate with senior stakeholders to drive innovation in Data &amp; Al technologies to drive business growth, efficiency, improved customer experiences and data-driven decision making across the organization.
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 Manage all outsourced / hosted IT services for assigned business areas, ensuring that service providers meet agreed service levels, the solutions are periodically benchmarked against competitive solutions in terms of functionality, technology, and cost, and future application strategy is aligned to strategic objectives of MATAR.
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 Work cross functionally with IT Security and Data Protection teams to embed data governance processes and monitoring to ensure data quality, privacy, and security.
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 Oversee the collection, analysis, and interpretation of data to identify insights that inform business decisions and drive organizational growth.
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 Accountable for the implementation of data quality assurance processes that ensures data is accurate, complete, and reliable.
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 Ensure that the organization's data architecture and infrastructure are scalable, flexible, and secure.
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 Collaborate with cross-functional teams to support identification and the development of data &amp; Al-based solutions and to integrate them into existing systems and processes.
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 Plan and oversee the implementation of monitoring and reporting on the performance of data &amp; Al solutions, making recommendations for improvement as necessary.
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 Enable and support the business' management to develop and seek approval for business cases/CMC by providing reliable and optimal cost estimates and advising on technology and implementation risks.
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 Accountable to establish a consolidated work program portfolio and plan ensuring key attributes such as business priority are maintained, based on inputs from solutions strategy, approved budgets, and high-level planning output from individual projects.
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 Engage and influence Executive and Senior management to ensure portfolio delivery aligns with agreed business objectives.
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 Own and ensure delivery of all agreed solutions, projects, and services in a timely and cost-effective manner.
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 Ensure that a consolidated work program portfolio and plan is established and maintained along with key attributes such as business priority, based on inputs from solutions strategy, approved budgets, and high- level planning output from individual projects.
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 Establish and facilitate optimal project governance and decision-making structures, such as Steering Committee and Working Groups, to ensure smooth, efficient, and risk-managed program delivery.
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 Develop change management strategies and approaches to ensure transformational programs can be delivered effectively and business adoption is achieved.
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 Ensure compliance with MATAR IT Service Management (ISO 20000 framework) and Information Security Management System (ISO 27001 framework) and support/achieve its applicable/assigned Key Performance Indicators (KPls).
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 Enable smooth business operations by ensuring high availability of the systems through appropriate design and architecture; and comply with IT availability and business continuity management processes and standards.
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 Accountable for management of assigned portfolio and reporting the status at regular intervals to ensure alignment with strategic objectives of MATAR
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 Ensure issues related to projects/programs/change initiatives being managed are identified and necessary corrective actions are monitored until closure with minimum impact to business.
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 Accountable for the collection and reporting on portfolio KPls often through the deployment of business management processes and systems.
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 Accountable for management and execution of contracts for assigned portfolio of IT systems and hosted services.
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 Lead the development of annual and rolling budgets related to Data &amp; Al.
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 Perform other department duties related to his/her position as directed by the Head of the Department.
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 Ensure that all projects and project teams comply with IT project governance framework and standards from process, deliverables and reporting perspective.
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 To build and lead a skilled and talented team for providing Data &amp; Al capabilities to MATAR in line with corporate objectives and values.
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 About you:
 
 
 
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 Bachelor's Degree or Equivalent with Minimum 10 years of job- related experience.
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 Experience in data management, performing data analytics &amp; developing Al applications in a fast-paced complex environment such as financial services, retail or aviation.
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 Solid understanding of enterprise data analytics, data science &amp; Al.
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 Good understanding of Data Governance best practices.
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 Strong track record in innovation using emerging technologies such as Digital Twin, loT, Computer Vison, Machine Learning and Al.
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 Experience with deep learning frameworks such as Keras and Tensorflow.
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 Good understanding of Software Development Life Cycle and Software Quality Assurance processes.
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 Systems Implementation or Development leadership.
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 Project management certification or demonstrable experience.
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 Relationship Management.
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</div>

Senior Manager – Data & AI

Join Hamad International Airport and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hamad International Airport

About Company

Manager Development Manager

Systems Controller (Airport Operational System)

Senior Manager – Data & AI