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Hampton Inn Titusville/I-95 Kennedy Space Center

<div>Why Join Our Team?
At Hampton Inn Titusville, we offer more than just a job &mdash; we provide a career opportunity in a friendly, supportive environment where your contributions matter. 
 
Enjoy a competitive wage along with great benefits designed to keep you healthy, secure, and balanced.<h3 class="jobSectionHeader">
What We Offer:</h3><ul><li>
Competitive Pay</li><li>
Medical, Dental &amp; Vision Insurance</li><li>
401(K) with Company Match</li><li>
Paid Time Off</li><li>
Preferred: Experience with Hilton PEP Operating System</li><li>
Team atmosphere that values respect and growth</li><li>
Opportunities to develop your hospitality career within the Hilton family</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Do:</h3>
As our Front Desk Agent, you&rsquo;ll be the friendly face our guests see at check-in, and the detail-oriented pro who ensures our accounting is accurate at night. Your role helps create memorable stays and keeps hotel operations running smoothly.<ul><li>
Greet and assist guests with check-ins, check-outs, reservations, and inquiries</li><li>
Process reservations, cancellations, and coordinate guest services across departments</li><li>
Maximize room revenue through effective suggestive selling</li><li>
Audit daily accounts ensuring accuracy in guest billing, city ledgers, and credit transactions</li><li>
Verify end-of-day reports and work completed by other departments</li><li>
Handle guest complaints professionally, ensuring quick and positive resolutions</li><li>
Operate front office equipment including cash register, PBX phone system, and franchise terminals</li><li>
Maintain an organized, welcoming, and clean front desk area</li><li>
Participate in management-on-duty (MOD) rotation as scheduled</li><li>
Perform additional tasks as needed to support hotel operations</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For:</h3><ul><li>
Minimum 2 years of front desk or related hospitality experience, or equivalent transferable skills (sales, resort, marketing)</li><li>
Familiarity or willingness to quickly learn Hilton franchise front desk standards and procedures</li><li>
Strong communication and customer service skills with a pleasant, professional demeanor</li><li>
Knowledge of accounting, auditing, and report preparation</li><li>
Ability to multitask and work efficiently during busy shifts</li><li>
Comfortable standing for long periods and able to lift up to 50 pounds when needed</li><li>
High school diploma or equivalent required</li><li>
Hilton PEP System experience preferred but not required</li></ul><h3 class="jobSectionHeader">
Shift Schedule:</h3><ul><li>
5 Afternoon/Evening (PM) Shifts per week 
(Schedule flexibility is a plus)</li></ul><h3 class="jobSectionHeader">
Ready to join a company that values you?</h3>
Apply today and be part of a team where your dedication helps create exceptional guest experiences &mdash; every day and every night!
Hampton Inn Titusville is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
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Front Desk Agent

Join Hampton Inn Titusville/I-95 Kennedy Space Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hampton Inn Titusville/I-95 Kennedy Space Center

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Front Desk Agent