Qureos Mentor

Hapag-Lloyd AG

<div><div>Description</div>
<div>
<div><b>Purpose of the Position: </b>As a supervisor, the incumbent in this position oversees the day-to-day operations of a group of employees. This includes training and developing staff, assigning work, as well as interpreting and ensuring the consistent application of organizational policies. He/she possesses and applies knowledge of the principals, practices and procedures of a particular field of specialization. The Supervisor may initiate and communicate a variety of personnel actions, including disciplinary action and the scheduling and approving of overtime. Direct communication with the Manager on the team direction and focus.
</div></div><div>CorporateDescription</div>
<div></div><div>OrganizationDescription</div></div><div></div>
<br><div><div>Qualifications</div>
<div>
<p><b>Supervisory Responsibility:
</b></p><p>Generally responsible for managing employees within the Sales Commercial Department.
</p><p><b>Minimum Qualifications:
</b></p><p>Associates Degree 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
</p><p>Working Conditions:
</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines, pressures and demands from both internal and sources.</p></div></div>
<br><div><div>Responsibilities</div>
<div>
<p>Essential Functions:
</p><p>&acirc;&euro;&cent; Career development of team through scheduled coaching sessions with individual staff every other week.
</p><p>&acirc;&euro;&cent; Provide real time feedback.coaching
</p><p>&acirc;&euro;&cent; Perform staff GSD and review throughout the year on progress
</p><p>&acirc;&euro;&cent; Key resource for assisting the team in developing processes for transparency
</p><p>&acirc;&euro;&cent; Understanding the team's overall performance.
</p><p>&acirc;&euro;&cent; Makes certain that all department and functional training requirements have been fulfilled
</p><p>&acirc;&euro;&cent; Ensures consistent application of Hapaga-Lloyd policies to all personnel actions
</p><p>&acirc;&euro;&cent; Update and maintain TRS for respective team
</p><p>&acirc;&euro;&cent; Maintain individual account responsibilities while being a lead for a small sized team
</p><p>&acirc;&euro;&cent; Sales and performance coaching using SF and QlikView to address volume development and areas of focus
</p><p>&acirc;&euro;&cent; Provides training for staff on new systems, regulations and requirements as governed by the Federal
<br>
Maritime Commission (FMC)<br>
<br>
</p><p>Job Specification (knowledge, skills and abilities normally required for competent performance in the job):
</p><p>&acirc;&euro;&cent; Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
</p><p>&acirc;&euro;&cent; Understands what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.
</p><p>Uses maps, atlases and other geographic reference materials.Knows wehre nearest ports and terminals are to customers or can use references to find that information. Knows best mode of transportation for ground transport between customer and terminals.
</p><p>&acirc;&euro;&cent; Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.
</p><p>&acirc;&euro;&cent; Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem.
</p><p>&acirc;&euro;&cent; Proficient in using key systems such as FIS, Sales Force and Qlikview
</p><p>&acirc;&euro;&cent; Proactive drive to help ensure teams sales targets and meeting candence are being meet / exceeded
</p><p>&acirc;&euro;&cent; Analytical approach to help identify route causes and implantation solutions to increase efficiencies
</p><p>&acirc;&euro;&cent; Collaborative, engaging the team and cross functional stakeholders to improve the customer experience</p></div></div>

Supervisor Sales Commerical

<div><div>Description</div>
<div>
<p>The Senior Manager of Procurement Intermodal Truck is responsible for the support of all Procurement activities in the category of Intermodal Truck, Barge/Feeder, Depot and Chassis, while maintaining a high level of service to customers, measuring and monitoring vendor and staff performance and controlling overall operational costs. Upholds and ensures all Hapag-Lloyd policies and procedures. As a Senior Manager, the incumbent in this position assists the Director of Procurement with strategic direction and contributes to the business wide strategy. The incumbent is responsible for providing employees with guidance in handling and resolving difficult or complex problems by using specialized knowledge of a functional area and / or broad knowledge across functions. The Senior Manager possesses and applies comprehensive knowledge of the principles, practices and procedures of a particular field of specialization in order to resolve complex issues or to build consensus. The incumbent will lead and supervise the work of other Managers and / or Coordinators, as well as manage complex accounts, claims or customers.
</p></div><div>CorporateDescription</div>
<div></div><div>OrganizationDescription</div></div><div></div>
<br><div><div>Qualifications</div>
<div>
<div><ul><li><div>University degree and a minimum of 5 years of experience in the Maritime Industry or the equivalent combination of education and experience
</div></li></ul></div><div><ul><li><div>At least 3 years of leadership experience
</div></li></ul></div><div><ul><li><div>Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
</div></li></ul></div><div><ul><li><div>Good understanding of the shipment processes
</div></li></ul></div><div><ul><li><div>Knowledge in terminal/ port operations essential. Awareness of regional factors for ship and port calls. (Tidal conditions, encounter regulations, wind and weather dependencies, currents, port restrictions from authorities, max. draught in the port and on the river).
</div></li></ul></div><div><ul><li><div>Ability to follow up on projects in a structural way.
</div></li></ul></div><div><ul><li><div>Effective communication, co-ordination and conflict management skills
</div></li></ul></div><div><ul><li><div>Ability to link and co- ordinate business-related developments through the organization
</div></li></ul></div><div><ul><li><div>Good analytical skills
</div></li></ul></div><div><ul><li><div>Advanced PC knowledge (QlikView, Excel)</div></li></ul></div></div></div><div></div>
<br><div><div>Responsibilities</div>
<div>
<p>1. Analysis, budgeting, costs
</p><p>Category budget ownership, preparation and submission in coordination with Corporate Controlling
</p><p>Financial analysis of costs, volumes, budgets, suppliers and individual cost elements
</p><p>Utilizes data from company data warehouse and operative system for use in analytical reporting
</p><p>Continuous monitoring and reporting of volume commitments, conditions, incentives, supplier performance/KPIs
</p><p>Ensure HL is performing in line with their commitments to the supplier for regular and ad-hoc business reviews by management and to control risk and detect potential problems<br>
</p><p></p><p>2. Procurement / pricing
</p><p>Analyze tender bids and rate offers including detailed mathematical scenario calculations
</p><p>Definition of cost and quality targets (KPIs and SLAs)
</p><p>Design and preparation of tender bids, RFI, RFQs, and pricing events
</p><p>Prepare and execute negotiations and contracts for Region RNA
</p><p>Secure pricing on ad-hoc basis for spot or new business
</p><p>Supports the team with high level issues and inquiries
</p><p>Trouble shoot and resolve issues and handles elevated problems<br>
</p><p></p><p>3. Process
</p><p>Coach, train and develop staff in purchasing in negotiation strategy and tender preparation
</p><p>Ensure compliance and development of procurement processes
</p><p>Lead projects and establish competence teams in area and regional level
</p><p>Participate in the development and implementation of cost control procedures
</p><p>Participation in HL working groups, business processes reviews and any areas requested by Senior Management and Global Service Procurement.<br>
</p><p></p><p>4. Compliance and Vessel Partner Coordination
</p><p>Compliance with federal, state and worldwide laws and regulations.
</p><p>Coordination with vessel partners with regards to joint contracting, and other operational items where legally allowed and operationally necessary
</p><p>Participation in industry associations and company boards.<br>
</p><p></p><p>5. Procurement Strategy
</p><p>Develop alternative solutions and plans to solve problems
</p><p>Development of logistics concepts, alternatives and routings
</p><p>Development of regional / mode procurement strategy for responsible categories in close coordination with Areas and Global Service Procurement (GSP)
</p><p>Monitor supplier market and industry developments
</p><p>Working closely with the Inland Desk to develop inland growth and optimize opportunities<br>
</p><p></p><p>6. Supplier Interaction
</p><p>Participate in Supplier discussions outside the context of negotiations including but not limited to performance.
</p><p>Work directly with all Suppliers on service failure escalations, or those showing poor trends through SLA Monitoring, Blume Statistics or major disruptions which are not resolved by QSC</p></div></div>

Senior Manager-Intermodal Truck

<div><div>Description</div>
<div>
<p>Customer Service Counter Coordinator (Temporary)
</p><p>Jeddah, Saudi Arabia
<br>
&acirc;�&sup3; Duration: 3 Months
 <br>
Saudi Nationals Only
</p><p>Looking for a valuable work experience this summer?<br>
</p><p></p><p>Join Hapag-Lloyd, one of the world's leading shipping and logistics companies, and build valuable skills in customer service, operations, and shipping documentation.
</p></div><div>CorporateDescription</div>
<div></div><div>OrganizationDescription</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>Responsibilities</div>
<div>
<p>Key Responsibilities:
</p><p>&acirc;&euro;&cent; Assist customers and support the Customer Service team.
<br>
&acirc;&euro;&cent; Handle shipping documents and Delivery Orders.
<br>
&acirc;&euro;&cent; Update customer and shipment information in company systems.
<br>
&acirc;&euro;&cent; Respond to customer inquiries and emails.
<br>
&acirc;&euro;&cent; Help maintain accurate records and documentation.
<br>
&acirc;&euro;&cent; Support daily operational activities.
<br>
&acirc;&euro;&cent; Gain practical exposure to shipping and logistics processes.
</p><p>Who Can Apply?
</p><p>&acirc;&euro;&cent; Saudi nationals only.
<br>
&acirc;&euro;&cent; University students, fresh graduates, or individuals seeking temporary employment.
<br>
&acirc;&euro;&cent; Good command of written and spoken English.
<br>
&acirc;&euro;&cent; Basic knowledge of Microsoft Office applications.
<br>
&acirc;&euro;&cent; Strong communication and teamwork skills.
<br>
&acirc;&euro;&cent; Positive attitude and willingness to learn.
</p><p>What You'll Gain?
</p><p>&acirc;&euro;&cent; 3 months of practical work experience.
<br>
&acirc;&euro;&cent; Exposure to a global shipping and logistics company.
<br>
&acirc;&euro;&cent; Professional workplace experience.
<br>
&acirc;&euro;&cent; Valuable skills that will strengthen your CV.
<br>
&acirc;&euro;&cent; Opportunity to work in a dynamic and multicultural environment.<br>
</p><p></p><p>If you're motivated, eager to learn, and looking for a rewarding temporary opportunity this summer, we'd love to hear from you.<br>
</p><p></p><p><b>*** Disclaimer - Recruitment Fraud Alert 2026
 </b></p><p>Caring for People We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited. They offer fake job opportunities and demand payment for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our <i>website</i></p></div></div><p></p>

Customer Service Counter ( Temporary )

Join Hapag-Lloyd AG and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hapag-Lloyd AG

About Company

Supervisor Sales Commerical

Senior Manager-Intermodal Truck

Customer Service Counter ( Temporary )