Qureos Mentor

Harbor Behavioral Health

<div>Harbor is seeking a Client Registration/Intake Specialist to join the Toledo team! This position is responsible for a welcoming and thorough client registration process.

Position is full-time, 20 hours per week.

Education/Experience/Other Requirements:
<ul>
<li>High school diploma or equivalent required with two years of closely related office experience strongly preferred.</li>
<li>Demonstrated knowledge and understanding of health/behavioral health billing procedures and eligibilities for third-party providers preferred.</li>
<li>Prior experience strongly preferred in customer service and behavioral health setting.</li>
<li>Must have strong attention to detail and be able to communicate effectively with various individuals.</li>
<li>Competent computer/PC skills using Microsoft Office 365, Excel, and electronic health record systems.</li>
<li>Must be able to establish daily work priorities and work independently and efficiently to meet deadlines</li>
<li>Must be honest, dependable, self-disciplined, organized and be able to work well as a team member.</li>
</ul>
Essential Job Competencies/Primary Duties:
<div>
<ul><li>Reviews and updates client accounts timely to ensure accurate demographic and account information, including insurance information, and fee agreements.</li></ul>
<ul><li>Proactively and collaboratively works with other departments to ensure a thorough and accurate client registration process.</li></ul>
<ul><li>Receives incoming questions from clients, payers, and/or other departments regarding client accounts; initiates data submission for any additional information needed, and interprets information back to the client, payer and/or clinician.</li></ul>
<ul><li>Reviews, monitors, updates, and prepares Client Record to ensure required Intake/Registration forms and data are completed and updated, as necessary.</li></ul>
<ul><li>Coordinates client&rsquo;s application and subsequent verification process for public assistance funding sources. Updates client records accordingly (internal and external systems) and monitors assigned client records to ensure adequate coverage for services.</li></ul>
<ul><li>Provides quality and timely support to both internal and external customers and strives for customer satisfaction</li></ul>
<ul><li>Promotes client usage for Patient Portal and educates on the benefits it can offer.</li></ul>
<ul><li>Monitors assigned clients to ensure services are scheduled appropriately based on insurance coverage.</li></ul>
<ul><li>Verifies insurance for any new clients or new card being scanned before the time of their appointment.</li></ul>
<ul><li>Monitors client coverages for any missing coverages or termed coverages and updates appropriately.
</li></ul><ul><li>Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.</li></ul>
</div>
About Harbor:
<ul>
<li>A leading provider of mental health and substance use treatment for over 100 years</li>
<li>350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year</li>
<li>Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!</li>
</ul>
Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
<ul>
<li><div><ul><li>Medical, dental, and vision coverage</li>
<li>Retirement plan with company match</li>
<li>Generous paid time off, sick time, and paid holidays</li>
<li>Tuition and professional license reimbursement programs</li>
<li>Clinical supervision hours offered</li>
<li>Ability to make a difference in your community!</li></ul></div></li></ul></div>

Client Registration/Intake Specialist

Join Harbor Behavioral Health and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Harbor Behavioral Health

About Company

Client Registration/Intake Specialist