Qureos Mentor

Hard Rock International

Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries, featuring 265 locations that include Rock Shops®, live performance venues, and cafes. In 2020, HRI launched Hard Rock Digital, an online sportsbook and gaming platform. The company boasts the world's largest collection of authentic music memorabilia, with over 86,000 pieces displayed worldwide. HRI is committed to diversity, equity, and inclusion, and has received numerous accolades for guest satisfaction and workplace culture.

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Server is responsible for taking the guests through the key phase of their Hard Rock 
experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, 
communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).</div>

Outlet Server

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)<ul><li>
Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li><li>
Prepares food that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</li><li>
Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</li><li>
Keeps workstation neat and clean.</li><li>
Assist co-workers to ensure efficient operation of the kitchen.</li><li>
On occasion, you may perform duties for special events/ parties.</li><li>
Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</li><li>
Ensures the proper storing of any foods, including those from a previous function.</li><li>
Ensures that items are fully stocked, and equipment is in good working condition.</li><li>
Ensures the proper closing down of workstations.</li><li>
Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setting up and or teardown stations or work areas or other duties as assigned.</li><li>
Attend and participate in meetings, completing follow-up as assigned.</li><li>
Perform work regularly and predictably.</li><li>
Responsible for cleaning and sanitizing work and public spaces.</li><li>
Other duties as assigned.</li></ul>
NON-ESSENTIAL JOB FUNCTIONS<ul><li>
Attend seminars when needed.</li></ul>
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)<ul><li>
High School Diploma or Equivalent</li><li>
A culinary apprenticeship, an Associate&rsquo;s Degree from a culinary institution or an equivalent with some industry experience is preferred.</li></ul>
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):<ul><li>
Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>
Must successfully pass background check.</li><li>
Must be at least eighteen (18) years of age.</li><li>
Must be able to work holidays and weekends, as well as flexible shifts.</li></ul>
KNOWLEDGE OF:<ul><li>
Basic food preparation knowledge and line work experience.</li></ul>
ABILITY TO:<ul><li>
Be flexible to work varying shifts and time schedules as needed.</li><li>
Communicate effectively with all levels of employees and guests.</li><li>
Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
Pay Range:
Pay Range: $15 - $20</div>

Cook - Food Hall (Full Time)

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food &amp; Beverage goals and objectives.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)<ul><li>
Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li><li>
Greeting each guest and providing outstanding customer service.</li><li>
Supply all food items needed to maintain efficient operation.</li><li>
Responsible for the preparation and upkeep of food lines and self-service stations.</li><li>
Transport all food items from kitchen to respective areas.</li><li>
Inform chefs of all prepared food items that are needed.</li><li>
Assist in the kitchen with preparation of products and dish washing and make certain there is always an ample supply of dishes and utensils.</li><li>
Monitor temperatures of all food items in holding units.</li><li>
Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.</li><li>
Maintain all beverage areas with all necessary beverages.</li><li>
Complete all set-up duties on time.</li><li>
Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.</li><li>
Assists in the main kitchen with the preparation of various dishes as required.</li><li>
Knowledge of what food items are being served daily.</li><li>
Rotates and maintains inventory of all food.</li><li>
Uses proper transfer slips for all items coming and going to the Kitchen.</li><li>
Load all dinner plates, dessert plates, and bowls in proper areas.</li><li>
Put away and rotate all food storeroom orders.</li><li>
Put away all dry goods at the beginning of the day.</li><li>
Must have the ability to interact positively with guests to enhance guest relations.</li><li>
Bus table at the end of the guest meals.</li><li>
Maintain 15-20 tables.
</li><li>Transport dish cart to and from service station/steward&rsquo;s station.</li><li>
Maintain cleanliness in server stations as well as dining room.</li><li>
Responsible for abiding by all cash handling policies and procedures.</li><li>
Remove all dirty dishes and glassware from the guest&rsquo;s tables during and after each course.</li><li>
Refill all drinks when needed.</li><li>
Complete all opening and closing duties.</li><li>
Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done.</li><li>
Work considerately with team members from all departments.</li><li>
Advise supervisor when supplies are needed.</li><li>
Inform supervisor of guest needs which may require special accommodation.</li><li>
Check with supervisor on duty before ending shift.</li><li>
Other departmental related duties and assignments as directed by management.</li></ul>
NON-ESSENTIAL JOB FUNCTIONS<ul><li>
Attend seminars when needed.</li></ul>
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)<ul><li>
High School diploma or G.E.D. equivalency preferred.</li><li>
Ability to read and write English required.</li><li>
One-year guest service experience in a family or formal dining environment preferred. Casino Food &amp; Beverage experience preferred.</li><li>
Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.</li></ul>
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):<ul><li>
Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>
Must successfully pass background check.</li><li>
Must be at least eighteen (18) years of age.</li><li>
Must be able to work holidays and weekends, as well as flexible shifts.</li></ul>
KNOWLEDGE OF:<ul><li>
Pertinent federal, state, and local laws, codes, and regulations.</li><li>
Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.</li></ul>
ABILITY TO:<ul><li>
Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.</li><li>
Must have the ability to withstand noisy and smoke-filled environments.</li><li>
Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.</li><li>
Must regularly lift and move up to 50 pounds.</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
Pay Range:
Pay Range: $2 - $25</div>

Busser - Steakhouse

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Housekeeping Manager, the incumbent ensures hotel rooms are cleaned to established property standards.<ul><li>
Service guest rooms using cleaning agents and equipment in adherence to department policies.</li><li>
Remove, inventory and replace soiled linens and prepare rooms for guest arrivals.</li><li>
Organize and replenish guest room amenities.</li><li>
Maintain a clean and orderly cart with adequate supplies.</li><li>
Maintain a clean, safe, hazard-free work environment within areas of responsibility.</li><li>
Promote positive guest and team member relations at all times.</li><li>
Perform other duties as assigned.</li><li>
Must able to push/pull/lift 50lbs</li></ul>
BENEFITS INCLUDE:<ul><li>
Medical, Time Off and Retirement benefits offered through Local Union Representation</li><li>
Free Meals, Free Uniforms, Free Parking</li><li>
Discounts at Hard Rock properties around the globe</li><li>
All team members are eligible to participate in the discretionary annual bonus program</li><li>
Training and Leadership development programs</li><li>
Wellness programs including onsite information and fitness seminars</li><li>
Team Member Resource Groups</li><li>
Recognition programs</li><li>
Pay rate $22.00 an hour</li></ul></div>

Room Attendant - Housekeeping-SEASONAL

<div>About Seminole Hard Rock Hotel &amp; Casino Hollywood 
 
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, &ldquo;Bora Bora&rdquo; style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa&reg; &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. 
 
Benefits &amp; Perks: 
 
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!
Job Description:
Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience.
Essential Job Functions:<ul><li>
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures.</li><li>
Greets guest at entrance to restaurant in a positive manner.</li><li>
Obtains basic information from guest such as name, number in party, and seating preferences.</li><li>
Ushers guests to seat location at a pace that is comfortable to the guests.</li><li>
Enters guest checks in the computer system, applies monies received and makes accurate change.</li><li>
Verifies room charges, processes credit card payments, batches &quot;tip&quot; slips for server gratuities.</li><li>
May enter individual menu items into the computer system depending on outlet assigned.</li><li>
Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons.</li><li>
Maintains current knowledge of rules, regulations, policies and procedures including precheck and cashiering procedures.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:
High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required, or the equivalent combination of education and experience.
Work Environment:<ul><li>
May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li><li>
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming&rsquo;s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:<ul><li>
Credit Check</li><li>
Criminal Background Check</li></ul>
Disclaimer 
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). 
The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</div>

Outlet Host/Hostess - Steakhouse

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Hard Rock Live, a concert theater and event production venue seeks additional stagehands to support concerts and live events in the venue. Our full scope of services includes comprehensive productions for live entertainment, touring acts, local bands, corporate events, awards shows, DJ parties, and various bookings within the venue. This position is based in Orlando, and is a part time freelance position. Nights, holidays, weekdays and weekends are required, and candidates should expect a variable schedule based on show based needs. Minimum availability will be required to maintain employment. Some client interaction may be required. A pleasant, outgoing personality, industry experience and knowledge of event logistics, staging, audio, video and lighting systems as well as professional protocol in a high-profile setting is required.
Setup and teardown of professional audio, video, lighting, and staging equipment, with additional focus on general AV and IT support. This can include loading and unloading of equipment, carrying staging gear, pushing oversized road cases, flying or stacking speaker arrays, mounting video equipment, building stage sets, hanging soft goods, setting up instruments, assisting specific departmental functions in lighting, audio and video, and various needs to assist stage crew and personnel. Lifting and physical work are required.<ul><li>
Must possess a basic understanding of setting up staging, scenery, lights, sound, props, rigging, and special effects for a production.</li><li>
Ability to use applicable tools safely and efficiently in sometimes high stress environments.</li><li>
Must have a basic understanding of various electrical, audio, lighting and various cable terminations, applications, coiling and storage.</li><li>
Ability to communicate clearly and consistently with management, 
supervisors and colleagues both verbally and in writing.</li><li>
Interact with clients and staff in a positive and professional manner to achieve client&rsquo;s goals.</li><li>
Work with event staff when needed to prep and pack gear for concerts and events</li></ul>
Qualifications:
Ideal candidate will possess knowledge of audio, lighting, video, rigging and staging solutions within the event production industry. Ability to work with all aspects of high-end production and staging needs calmly, safely and efficiently, within sometimes high stress conditions to meet deadlines and client/producer/performer needs. Candidate must have a proven track record of successful shows and events in touring concert, corporate and entertainment worlds. While this position is a part of the Tech department with expertise in live staging productions, we also seek general AV and IT tech support within the Hard Rock Cafe meeting rooms and breakout locations. Candidate must also be able to successfully interact with clients on site, and maintain a professional demeanor at all times. Candidate must have a portfolio of previous events, with at least 3 years of professional stagehand experience in touring concerts and corporate AV crews, and have 3 positive references. Proper and safe setup, operation, and teardown of high-end audio, video, lighting, and staging equipment is required, as well as loading and unloading of semi-tractor trailers, bus trailers, box trucks and various other vehicles on site. This is not an entry level position, and those without the required experience will not be considered.</div>

Stage Hand

Join Hard Rock International and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.