Qureos Mentor

Hard Rock International

<p></p><div><div><div><div><div><div><b>Requisition ID#: </b>2460
</div></div></div></div><div><div><div><div><b>Location:
</b>Sioux City, IA, US, 51101
</div></div></div></div><div><div><div><div><b>Property: </b>Hard Rock Hotel &amp; Casino
</div></div></div></div><div><div><div><div><b>Pay Range:
</b></div></div></div></div><div><div><div><div><div>Hard Rock Hotel &amp; Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property&rsquo;s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the &lsquo;Rock&rsquo; in &lsquo;Hard Rock&rsquo;, guests are invited to experience the legends of music by exploring Hard Rock&rsquo;s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!</div>
<div><div><div><div><b>
JOB SUMMARY</b></div>
</div><div><div>
The Systems Administrator provides high-level IT support by planning, configuring, maintaining, and overseeing technological infrastructure on the property.</div></div></div><div><div><div><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
</div><div><ul><li>Manages service calls by reporting, researching, diagnosing, and resolving problems to system and network infrastructure</li>
<li>Reviews and monitors all servers and their related hardware and software to ensure reliable operation</li>
<li>Prepares system backups for failures and escalates when necessary</li>
<li>Provides maintenance of personal computers, laptops, and other computer equipment</li>
<li>Creates and maintains user and email accounts as well as their related permissions</li>
<li>Configures, tests, and maintains advanced IT systems, such as LAN/WAN circuits and equipment, wireless access points, business applications, etc.</li>
<li>Compiles and presents electronically generated reports regarding accounting and financial systems</li>
<li>Maintains the facility&rsquo;s internal phone system by installing hardware and setting up new user accounts</li>
<li>Utilizes project management skills to develop and implement detailed plans and monitor progress on a regular basis</li>
<li>Trains staff in the use of new or changed systems and educates users to reduce recurring issues</li>
<li>Implements and tests various network disaster recovery and failover scenarios</li>
<li>Analyzes management needs regarding IT systems and recommends solutions to business problems</li>
</ul>
<div>Performs other duties as assigned</div></div></div><div><div><div><b>
REQUIRED SKILLS AND ABILITIES</b></div>
</div><div><ul><li>Excellent verbal/written communication as well as interpersonal skills</li>
<li>Ability to work in a fast-paced environment while remaining adaptable and flexible</li>
<li>Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner</li>
<li>Strong analytical and problem-solving skills</li>
<li>Demonstrated working knowledge of software and web applications as well as system hardware</li>
</ul></div></div><div><div><div><b>EDUCATION AND EXPERIENCE</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree in Computer Science, Software Development, or related field</li>
<li>Three to five years of work experience in information technology or related field</li>
<li>Must obtain valid gaming license, where applicable</li>
</ul></div></div><div><div><div><b>PHYSICAL REQUIREMENTS &amp; WORKING CONDITIONS</b></div>
</div><div><ul><li>While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.</li>
<li>The employee may be required to have specific vision abilities (i.e., color vision).</li>
<li>The employee may be required to lift and/or move up to 50 pounds.</li>
<li>The employee may be required to work long hours, including nights, weekends, and holidays.</li>
<li>The noise level in the work environment is usually moderate to loud.</li>
<li>The employee may be exposed to smoke when on the floor of the gaming room.</li>
</ul>
<div><i>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div></div></div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.</div>
</div></div></div></div></div><div></div><div><div><div><p>Work With Us</p><p>
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We&rsquo;re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.</p></div></div><p></p><div><div><div><div><br>
</div></div></div></div></div><div></div><p><br>
<b>Nearest Major Market: </b>Sioux City</p></div>

Systems Administrator

<div>Overview:
<div>
The Internal Audit Department adds value to Hard Rock by conducting audits to help ensure gaming licenses are protected, assets are safeguarded, transactions are properly authorized and recorded, financial information is complete and accurate, and processes are efficient. The Internal Audit Manager &ndash; Information Technology is responsible for organizing, directing, and administering multi-jurisdictional teams of Internal Auditors &ndash; Information Technology and Senior Internal Auditors &ndash; Information Technology in the effective and efficient execution of compliance, financial, and risk-based internal audits, investigations, and special projects to assess (1) compliance with state gaming regulations and federal regulations, (2) internal controls over financial reporting, (3) compliance with Hard Rock policies &amp; procedures, and (4) opportunities to improve business processes.</div><div></div><div><br>
The Internal Audit Manager &ndash; Information Technology is primarily responsible for managing information technology-related audit procedures; however, the Internal Audit Manager &ndash; Information Technology also performs non-information Technology audits so that (s)he can gain an understanding of the Company&rsquo;s business operations. The Internal Audit Manager&ndash; Information Technology has audit managerial responsibilities for multiple properties/locations among multiple gaming jurisdictions. The Internal Audit Manager&ndash; Information Technology interacts with all levels of management to identify, discuss, and resolve potentially contentious issues and provide feasible business recommendations; provides highly responsible and complex support to higher-level management staff; and, performs related tasks within the area of assignment.</div><div></div><div><b><br>
SUPERVISORY</b></div><div></div><div><br>
The Internal Audit Manager &ndash; Information Technology receives administrative direction from the Director of Internal Audit &ndash; Information Technology and supervises Internal Auditors &ndash; Information Technology and Senior Internal Auditors &ndash; Information Technology.</div>
Responsibilities:
<div><i>
(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position)</i></div><ul><li>
Provide exceptional service to internal customers and work harmoniously with fellow team members.</li><li>
Recruit, train, motivate, and evaluate the performance of Internal Auditors &ndash; Information Technology and Senior Internal Auditors &ndash; Information Technology.</li><li>
Partner with the Information Technology department in evaluating Information Technology risks and participating in planning and development of Information Technology-related projects</li><li>
Assist in the annual audit planning process, including ongoing risk assessment.</li><li>
Schedule resources and monitor the schedule to ensure the annual audit plan is completed timely.</li><li>
Utilize spreadsheets, word processing, databases, data analytics, and web-based software to (1) perform analyses and (2) effectively support and document the results of work performed in accordance with the Institute of Internal Auditors&rsquo; International Standards for the Professional Practice of Internal Auditing.</li><li>
Supervise the assignments of Senior Internal Auditor &ndash; Information Technology and Internal Auditors &ndash; Information Technology and review the work papers prepared by them and their team members.</li><li>
Investigate discrepancies and opportunities identified, and effectively communicate the results to the Director of Internal Audit &ndash;Information Technology and management through verbal and written communication.</li><li>
Maintain an awareness of changes in gaming regulations with respect to IT, the Payment Card Industry (PCI) Data Security Standard, and the COSO Internal Control Framework.</li><li>
Maintain accurate records and files pertaining to assignments performed.</li><li>
Attend and participate in professional group meetings and continuing education.</li><li>
Maintain professional certifications required for the position.</li><li>
Maintain an awareness of changes in gaming regulations.
</li><li>May conduct special studies for management, such as those required to discover the mechanics of detected fraud and to recommend controls for fraud prevention.</li><li>
Perform related duties as assigned by the Director of Internal Audit &ndash; Information Technology.</li><li>
Plan, direct, coordinate, and review the work of team members; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; ensure guest service; and meet with team members to identify and resolve problems.</li><li>
Encounter areas containing second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality</li><li>
Select, train, motivate, and evaluate team members; provide team member training; work with team members to correct deficiencies; and implement discipline as appropriate.
</li><li>Attend and participate in professional group meetings, and maintain awareness of new trends and innovations in the fields of analytics and workforce administration.</li></ul>
Qualifications:
<div><b>
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</b></div><div><i>
(Related education and experience may be interchangeable on a year-for-year basis)</i></div><div></div><div><br>
BS or BA in information technology, computer science, computer engineering, accounting, finance, business management, or other related field. An MBA is a plus. At least five (5) years of experience in audit, accounting, finance, or information technology-related fields is required, with at least three (3) of those years in internal audit. Gaming and/or hospitality experience is preferred. Certified Information Systems Auditor or Certified Information Systems Security Professional is preferred.</div><div></div><div><b><br>
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</b></div><ul><li>
Must be twenty-one (21) years of age.</li><li>
Must successfully pass drug screening.</li><li>
Must possess and maintain a valid driver&rsquo;s license within the assigned state of employment.</li><li>
Must successfully pass background checks and be able to obtain gaming work permits/licenses in jurisdictions where Hard Rock has operations.</li><li>
Must be organized, and detail-oriented, have good verbal and written communication skills, and the ability to multi-task and prioritize assignments.</li><li>
Must be proficient with personal computers, Excel, Word, and PowerPoint.</li><li>
Knowledge of data analytics software is preferred.</li><li>
Knowledge of gaming regulations and internal controls, including multi-jurisdictional experience, is required.</li><li>
Knowledge of IT principles, Control Objectives for Information and Related Technologies (COBIT), and COSO is preferred.</li></ul><div><b>
ABILITY TO:</b></div><ul><li>
Research, analyze, comprehend, and act upon information and be aware of the business environment to effectively manage areas of responsibility.</li><li>
Ability to set clear direction for the department to ensure the successful execution of the strategic plan</li><li>
Ability to apply different and novel ways to deal with organizational problems and opportunities.</li><li>
Observe and direct the actions of subordinates.</li><li>
Make unpopular and/or difficult decisions that benefit the organization in the short and long term.</li><li>
Be a strategic, analytical, ethical, and effective motivator.</li><li>
Skill in developing successful working relationships with senior management, peers, and subordinates within the department and outside of the department.</li><li>
Communicate clearly and concisely, both orally and in writing.</li><li>
Establish and maintain effective working relationships with those contacted during work.</li><li>
Skill in coaching and developing others&rsquo; skills and competencies by planning effective development activities and providing staff with clear direction and line-of-sight in regards to their respective roles in achieving the business strategy.</li><li>
Stand 80% of the time in a noisy and fast-paced environment.</li></ul><div>
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MANAGER - IT INTERNAL AUDIT

Join Hard Rock International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hard Rock International

ABOUT_COMPANY

Systems Administrator

MANAGER - IT INTERNAL AUDIT