Abrar Admin

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn

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 Responsibilities
 
 
 
 <ul>
 <li>
 Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
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 Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
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 Promotes casino events and programs.
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 Works closely with Total Rewards Center to promote new card sign up programs.
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 Provides personalized service and uses guest name.
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 Resolves service problems according to guidelines.
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 Provides fast, friendly, professional beverage service to casino guests. (e.g., 2 minute or less production cycle for 15 drink tray).
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 Operates a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
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 Maintains a clean and stocked workstation in accordance with established health and safety guidelines
 
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Read, write legibly, understand and speak English.
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 Excellent customer service/communication skills.
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 Count money and change correctly.
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 Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
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 Must be physically mobile with reasonable accommodation.
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 Must be able to respond to visual and oral cues.
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 Able to tolerate second-hand smoke, noise, bright lights.
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 Able to work at a fast pace in often crowded/noisy environment.
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 Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
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 Ability to work in a team environment and under stress as the volume of business increases.
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 Mathematical ability including the ability to add and subtract.
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 Ability to stand and walk for 8 to 10 hour shifts.
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 Previous beverage experience preferred.
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 Previous experience dealing with the public preferred.
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 Must meet professional appearance standards as prescribed by company policy.
 
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Harrah&rsquo;s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment&rsquo;s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company&rsquo;s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.
</div>

Beverage Server (Horseshoe)

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor.
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 <li>
 Makes beds according to standards.
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 Dusts, and cleans windows/mirrors.
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 Vacuum and clean carpeted areas and behind furniture.
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 Cleans bathrooms including floors, sinks, toilets, and bathtubs.
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 Supplies rooms with all amenities and linens.
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 Assures that every room is set up according to standards.
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 Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities.
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 Fills out daily housekeeping logs.
 </li>
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 Enters proper code via telephone, to update checkout ready status for rooms when directed to do so.
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 Turns in all lost and found items to ensure proper logging.
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 Greets all guests throughout shift with the proper salutation and pleasant expression.
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 Maintains and cleans all equipment used throughout the course of a shift.
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 Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
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 Adheres to departmental and company policies.
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 Performs all other related and compatible duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
 </li>
 <li>
 Must be able to operate equipment, including vacuum cleaners, mops and brooms.
 </li>
 <li>
 Must be able to work in a fast-paced environment.
 
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Harrah&rsquo;s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment&rsquo;s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company&rsquo;s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.
</div>

Housekeeping/Guest Room Attendant (Harrah's Hotel)

Join Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn

About Company

Beverage Server (Horseshoe)

Housekeeping/Guest Room Attendant (Harrah's Hotel)