Qureos Mentor

Harris Computer

<div>Product Innovation Program Manager &ndash; EMR &amp; Practice Management
Overview of the role 
We are seeking an experienced Program Manager to lead the strategy, implementation, and optimization of our EMR and Practice Management/Billing software solutions. The ideal candidate has a deep understanding of clinical workflows, billing processes, and healthcare technology, and excels at managing cross-functional programs that improve operational efficiency and patient care. This role reports to the Vice President, Product Innovation.
Responsibilities<ul><li>
Lead product and program initiatives across EMR and Practice Management systems, from planning through execution and post-launch optimization.</li><li>
Collaborate with customers, internal client management, and business analysts to gather requirements, define solutions, and ensure software enhancements are delivered on time and meet defined business requirements.</li><li>
Oversee project timelines for multiple concurrent initiatives in several EMR and PM systems simultaneously.</li><li>
Ensure compliance with HIPAA, USCDI, and other healthcare regulatory standards.</li><li>
Act as a key liaison with development leadership and Business Unit Executives to report status, identify risks, and align teams on programs that cross multiple EMR/PM systems.</li></ul>
Requirements<ul><li>
Bachelor's degree in Healthcare Administration, Health Informatics, Business, or a related field.</li><li>
5-7+ years of experience in project or program management within healthcare IT.</li><li>
Hands-on experience with EMR/EHR systems and Practice Management/Billing software in physician offices.</li><li>
Strong understanding of clinical workflows, billing/revenue cycle management, and software integration.</li><li>
Proven ability to manage cross-functional teams, project plans, and budgets.</li><li>
Understanding of how various forms of AI (Machine Learning, Agentic AI, Robotic Process Automation, Natural Language Processing) are deployed to improve EMR and Practice Management workflows and automation.</li><li>
Excellent communication, presentation, and interpersonal skills with the ability to translate technical requirements for clinical and administrative stakeholders.</li><li>
Strong analytical, problem-solving, organization, and time management skills with high attention to detail.</li><li>
Ability to build and maintain strong and trusting relationships with team members, stakeholders, and senior leaders.</li><li>
Advanced MS Office Suite skills (PowerPoint, Word, Excel, Teams).</li></ul>
What Would Make You Stand Out<ul><li>
Experience with major EMR/Practice Management vendors (e.g., Epic, Cerner, Allscripts, Athenahealth, NextGen, eClinicalWorks).</li><li>
Knowledge of interoperability standards (HL7, FHIR).</li><li>
Experience with software product launches or optimizations in ambulatory care settings.</li><li>
Project management certification (e.g., PMP, PMI-ACP, PRINCE2, Lean Six Sigma, Scrum, or SAFe) is preferred.</li></ul>
What We Offer<ul><li>
Comprehensive medical, dental, and vision benefits starting from your first day</li><li>
A competitive compensation package</li><li>
Employee stock ownership and 401k matching programs</li><li>
3 weeks' vacation and 5 personal days</li><li>
Lifestyle rewards</li><li>
Remote work and more</li><li>
Tons of opportunities for career growth</li><li>
A culture that values community involvement and giving back</li></ul>
Compensation Details
The potential salary range for this role is $135,000 to $145,000 per year and will be based on experience, skills, market conditions, and internal equity.
About Harris Computer:
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional &ldquo;Perks&rdquo;!<ul><li>
We empower our employees to make a difference</li><li>
We have an award-winning culture</li><li>
We offer opportunity to learn</li><li>
We are financially strong and we are owned by the largest software company in Canada (CSI)</li><li>
We have fun!</li></ul>
Follow us on social media to learn more about our company values, culture and initiatives!<ul><li>
Instagram: @weareharris</li><li>
LinkedIn: Harris Computer</li></ul></div>

Program Manager, Product Innovation

<div>Job Title: Product Manager
Location: Remote &ndash; U.S. or Canada (Eastern Time Zone preferred)
Employment Type: Full-time
About Altera
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise&trade;, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest&trade; and dbMotion&trade; solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Job overview
Altera Digital Health&rsquo;s TouchWorks Business Unit is seeking a high-impact Product Manager to drive product direction for capabilities on our ambulatory healthcare EHR platform. This role sits within Product Strategy and operates inside our AI-agent-directed development environment, partnering with Engineering, Architecture, UX, Regulatory, and Commercial teams to translate clinical and market needs into clearly framed problems, validated solutions, and on-time delivery.
The successful candidate will bring strong Healthcare IT product experience with a proven ability to drive outcomes while operationalizing AI-first product development as a core discipline rather than a productivity add-on. This means setting product direction, governing the quality and correctness of AI-agent-generated artifacts, partnering deeply with engineering on technical and architectural decisions, and being directly accountable for the customer and clinical outcomes their product delivers.
This Product Manager will partner closely with Architecture, Engineering, UX, Regulatory, QA, Client Services, Marketing, Sales, and executive leadership to align roadmap priorities, deliver customer value, and position TouchWorks for long-term growth. Detailed requirements, user stories, and acceptance criteria are authored downstream by Product Owners and Business Analysts; the Product Manager is responsible for setting product direction with enough technical and clinical specificity that those teams can execute without rework.
The ideal candidate combines deep Healthcare IT domain expertise &mdash; particularly around FHIR, HL7, and EHR interoperability &mdash; with genuine enthusiasm for AI-first product development and strong commercial instincts around go-to-market positioning, pricing, and adoption. They are a product leader, not a project administrator: they set the agenda for their area, make and defend tradeoff decisions, and stay deeply embedded with the engineering team, clinicians, and customers their product serves. Reactive participation, ticket-shepherding, or orbiting the work from a distance are not what this role looks like.
The right candidate drives product direction and outcomes, while also rolling up their sleeves to understand the technical, clinical, and customer realities of the work firsthand. If you are energized by transformation, comfortable operating in ambiguity, and motivated by building something new, this is the role for you.
Key Responsibilities
Product Leadership &amp; Delivery<ul><li>
Drive product direction for assigned capabilities &mdash; frame the problem, target users, success metrics, key constraints, and the recommended solution approach &mdash; and partner with Product Owners on the detailed requirements that follow.</li><li>
Set the agenda. Identify what matters, drive decisions to closure, and move work forward proactively. Anticipate issues, surface them early, and propose direction.</li><li>
Lead the product, not just administer it. Make and defend prioritization and tradeoff decisions in partnership with Engineering, UX, and Clinical. Bring informed points of view to the table rather than synthesizing the views of others; influence without leaning on positional authority.</li><li>
Stay deeply engaged with the assigned product, its users, its engineering team, and its stakeholders. Know the workflows, the technical details, the open defects, and the customer reality firsthand. Build durable working relationships with engineering leads, architects, clinical advisors, and customer-facing teams &mdash; be embedded in the work, not orbiting it.</li><li>
Own outcomes against time-to-market, time-to-value, adoption, and quality targets; transparently surface risks and tradeoffs to leadership.</li></ul>
AI-Directed Product Development<ul><li>
Operationalize AI-first product development as a core discipline. Partner with AI agents across the product development pipeline &mdash; analysis, drafting, architectural review, UX exploration, compliance &mdash; to accelerate discovery, drafting, and validation cycles.</li><li>
Direct, review, refine, and approve agent-generated artifacts rather than producing them all by hand. Treat AI agents as collaborators whose outputs require critical review and prompt improvement, not as oracles.</li><li>
Identify where AI accelerates the team and where human judgment must dominate; actively shape prompts and agent guidance to raise the quality bar.</li><li>
Contribute to the maturation of the team's AI-first product development practice &mdash; sharing patterns, prompt assets, and feedback that improve how the broader organization works with AI.</li><li>
We are looking for someone who has used AI-directed product development in practice, not observed it from a distance. The expectation is practical command: the ability to direct, evaluate, and improve AI-generated product artifacts at scale.</li></ul>
Healthcare Domain &amp; Technical Leadership<ul><li>
Provide product and technical direction for healthcare capabilities including clinical workflows, interoperability, APIs, and data exchange.</li><li>
Define FHIR resource usage, interoperability requirements, and integration patterns for new features in collaboration with Architecture and Engineering &mdash; including profile selection, extension strategy, and conformance expectations.</li><li>
Translate clinical workflows, regulatory drivers, and customer feedback into prioritized roadmap items aligned with new development and sustaining/regulatory work streams.</li><li>
Monitor regulatory and standards developments (ONC, CMS, USCDI, FHIR US Core, TEFCA) and translate implications into roadmap actions in coordination with Regulatory.</li><li>
Collaborate with UX through formal design review and with Engineering through architecture review to validate feasibility, usability, and compliance before commitment.</li><li>
Engage directly with clinicians, CMIOs, health system IT leaders, and advisory boards to validate problems and pressure-test solutions; synthesize qualitative and quantitative signal into clear product decisions.</li></ul>
Go-to-Market &amp; Customer Engagement<ul><li>
Partner with Commercial, Marketing, Sales, and Client Success on go-to-market: positioning, pricing inputs, packaging, launch readiness, enablement materials, and customer reference programs.</li><li>
Bring a commercial instinct to product decisions &mdash; understand how scope, sequencing, and feature choices affect deal cycles, retention, and pricing, and partner naturally with revenue teams.</li><li>
Track adoption, customer satisfaction, and post-launch outcomes; close the loop back into the roadmap based on what the market and customers tell you.</li></ul>
Operational Excellence<ul><li>
Improve product outcomes against the metrics that matter &mdash; time-to-market, time-to-value, adoption, retention, and quality &mdash; alongside AI-first measures including agent-output quality and review-cycle reduction.</li><li>
Establish and maintain review standards for product direction, FHIR conformance, and clinical safety in collaboration with Architecture, UX, and Regulatory.</li><li>
Support advisory boards, user groups, and SIGs as needed; train and mentor others on FHIR, healthcare interoperability, and AI-first product practices.</li></ul>
Job Requirements
Education<ul><li>
Bachelor's degree in Computer Science, Health Informatics, Biomedical Engineering, Business, or a related field required.</li><li>
MBA, MS in Health Informatics, or equivalent advanced degree preferred.</li><li>
Healthcare informatics or interoperability certifications preferred (HL7 FHIR Proficiency, AHIMA, CPHIMS, or equivalent).</li></ul>
Experience<ul><li>
5+ years of progressive product or product-adjacent experience.</li><li>
Demonstrated depth in AI-first product leadership.</li><li>
Strong Healthcare IT experience preferred: EHR, EMR, interoperability, clinical workflows, revenue cycle, payer/provider platforms, or adjacent healthcare domains.</li><li>
Direct experience with EHR, clinical, or health-tech products; understanding of clinician workflows and the U.S. healthcare ecosystem (payers, providers, regulators).</li><li>
Proven experience shipping enterprise software in regulated environments, with familiarity with HIPAA, ONC certification, and regulated SDLC practices.</li><li>
Experience writing crisp problem statements, product direction documents, and technical/functional specifications that downstream teams can execute against without ambiguity.</li><li>
Demonstrated success driving measurable product outcomes &mdash; adoption, retention, time-to-value, clinical impact &mdash; with a track record of quantified results.</li><li>
Experience working in small, cross-functional product teams alongside Engineering, UX, Regulatory, and Commercial partners.</li></ul>
Technical Qualifications<ul><li>
Working knowledge of HL7 FHIR (resources, profiles, US Core, extensions, search, Bulk FHIR), SMART on FHIR, CDS Hooks, and traditional HL7 v2 / CCDA. Able to read a FHIR profile and reason about interoperability tradeoffs.</li><li>
Strong understanding of healthcare interoperability standards including HL7, FHIR, modern APIs, and healthcare data exchange models.</li><li>
Experience with relational databases and modern data/API patterns (REST, OAuth2, JSON, FHIR APIs).</li><li>
Demonstrated enthusiasm for and hands-on use of AI tools in product work &mdash; agent-based workflows, LLM-assisted discovery, prototyping, and documentation. Comfortable iterating with AI agents and improving prompts and outputs over time.</li><li><ul><li>Familiarity with the specific risks of AI-generated artifacts in regulated healthcare contexts, including HIPAA obligations around protected health information in AI workflows.</li></ul></li><li><ul><li>Comfort with quantitative product metrics, qualitative research synthesis, and clinical evidence.</li></ul></li></ul>
Leadership &amp; Personal Qualifications<ul><li>
Bias for action and outcomes. Drives decisions to closure, takes positions, and defends them with evidence &mdash; does not wait to be tasked, and does not mistake activity or attendance for impact.</li><li>
Operates as a product leader, not a project administrator. Sets technical and strategic direction with engineering, makes prioritization calls, brings informed points of view, and influences without leaning on positional authority.</li><li>
Embedded ownership. Knows the assigned product, its users, its engineering team, and its stakeholders firsthand &mdash; the workflows, the technical details, the open issues, the customer reality &mdash; and builds durable working relationships with the people who matter to the product's success.</li><li>
Strong product judgment &mdash; able to frame ambiguous problems, identify the highest-leverage solution, and articulate tradeoffs to executives, clinicians, and engineers alike.</li><li>
Strong executive communication and stakeholder management skills, with the ability to represent product strategy credibly to engineering, commercial, and executive audiences.</li><li>
Ability to lead through ambiguity, transformation, and organizational change &mdash; including the challenge of operating in a fundamentally AI-first product development environment.</li><li>
Strong customer mindset with experience handling escalations and enterprise clients in a healthcare IT context.</li><li>
Demonstrated problem-solving skills and high personal accountability for outcomes.</li></ul>
Working Arrangements<ul><li>
Remote role based in the U.S or Canada (Eastern Time Zone preferred).</li><li>
Standard work week with flexibility based on business priorities.</li><li>
Up to 40% travel may be required for customer visits, conferences (e.g., HIMSS, HL7 events), and team offsites.</li><li>
Occasional after-hours availability during major releases, regulatory deadlines, or critical customer escalations.</li></ul>
Why Altera?
At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. This is not an incremental product role. You will help shape one of the most ambitious product transformations in healthcare technology &mdash; building a platform where AI agents are first-class collaborators in product development, where product direction is set with technical and clinical depth, and where every Product Manager is expected to lead, not coordinate.
You will join a passionate and gifted team committed to innovation and excellence, and you will do it at a company where product decisions have direct patient care implications every day.
We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced, high-impact environment where your decisions will shape how healthcare software gets built &mdash; and what it does for clinicians and patients &mdash; for the next decade. 
Salary range:
$100,000 - $106,511</div>

Product Manager

<div>Job Title: MS Associate Business Analyst 
Location: Mobile, Alabama (On-site)
Employment Type: Full-Time 
Job Role responsibilities
In this role, you&rsquo;ll help analyze, configure, test, and improve a variety of business and financial applications that support the healthcare revenue cycle. You&rsquo;ll work across teams&mdash;including Revenue Cycle, Finance, IT, and clinical&mdash;to understand how these systems connect and support day‑to‑day operations. Your work will focus on helping translate business needs into clear system configurations and documentation that support accurate billing, compliance, and reliable system performance.
Essential Functions / Major Job Responsibilities<ul><li>
Analyze and document business, operational, financial, and revenue cycle workflows to support day‑to‑day operations.</li><li>
Partner with business stakeholders to gather requirements and translate business needs into clear, actionable functional requirements and user stories.</li><li>
Support configuration, administration, and day‑to‑day operation of business applications.</li><li>
Assist with issue triage, troubleshooting, and root‑cause analysis across supported systems.</li><li>
Identify process gaps, data issues, and system inefficiencies and recommend improvement opportunities.</li><li>
Develop, run, and validate operational and financial reports using SQL and other reporting tools.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li><li>
Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.</li></ul>
Job Requirements:
Education:<ul><li>
Preferred: Bachelor&rsquo;s Degree; Business, Healthcare Administration, Finance, Health Informatics, or a related field</li></ul>
Work Experience:<ul><li>
Preferred: 0-2 years of relevant work experience</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Basic knowledge of Altera Solutions, and the healthcare industry</li><li>
Familiarity with Microsoft technologies and third‑party technical solutions (databases, SQL, networking, security, reporting, interfaces)</li><li>
Experience writing business requirements, user stories, and functional documentation</li><li>
Ability to run and understand scripts</li><li>
Software support experience with strong troubleshooting and analytical skills</li><li>
Understanding of the Software Development Life Cycle (SDLC) in a regulated healthcare environment</li><li>
Experience configuring and using applications or system components</li><li>
Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials)</li><li>
Ability to analyze billing data, reports, and error trends</li><li>
Strong attention to detail, analytical thinking, and communication skills</li></ul>
Working Arrangements:<ul><li> 
Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.</li><li>
Primarily works in a standard office environment.</li><li>
On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.</li></ul>
Travel:<ul><li>
Up to 10% travel may be required.</li></ul> 
Compensation:<ul><li>
Hourly Rate: $26.58</li></ul></div>

Associate Business Analyst- H

Join Harris Computer and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Harris Computer

About Company

Program Manager, Product Innovation

Product Manager

Associate Business Analyst- H