Qureos Mentor

Hawthorne Residential Partners

<div>Assistant Community Manager 


At Hawthorne Residential Partners, we're looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.
As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast&mdash;we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.

If you're looking for a place where your work truly matters, Come Join Us! 


Assistant Community Manager | Job Overview

As an Assistant Community Manager, you play a vital role in supporting the community's day-to-day success. From leasing and resident relations to financial tasks like rent collection and renewals, you help keep everything running smoothly. Partnering closely with the Community Manager, you'll lead by example, resolve resident concerns, and ensure both the team and community feel supported and empowered to thrive! 


Assistant Community Manager| Education, Experience, and License Qualifications
Education:
<ul>
<li>High School or GED equivalent</li>
</ul>
Experience:
<ul>
<li>Two years of property management experience is preferred</li>
<li>Six months previous assistant community manager experience is preferred</li>
</ul>
Licenses &amp; Certifications:
<ul>
<li>Valid Driver's License</li>
<li>A Certified Apartment Leasing Professional Accreditation (CALP) is a plus</li></ul> 


Assistant Community Manager | Job Functions

Leasing &amp; Occupancy
<ul>
<li>Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process</li>
<li>Identify prospect needs, showcase available homes, and invite them to join the community</li>
<li>Ensure lease applications, renewals, and related documents are completed accurately and on time</li>
<li>Meet occupancy goals through strong leasing performance and resident retention &bull; Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement</li>
<li>Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented</li>
</ul>
Financial &amp; Administrative
<ul>
<li>Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing</li>
<li>Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed</li>
<li>Conduct regular ledger reviews to verify billing, payment applications, and account accuracy</li>
<li>Assist with financial reporting and documentation for Community Manager and regional leadership</li>
</ul>
Leadership &amp; Team Support
<ul>
<li>Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum</li>
<li>Support a positive and productive work environment through clear communication and goal-setting</li>
<li>Help prioritize daily tasks to ensure smooth operations and exceptional resident service</li>
<li>Respond to resident concerns and deescalate issues with professionalism, empathy, and follow-through</li>
</ul>
What Makes Someone SOAR in This Role?
<ul>
<li>Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.</li>
<li>Financial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints.</li>
<li>Conflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively.</li>
<li>People Service &amp; Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.</li>
<li>Problem-solving: The skill to pinpoint crucial challenges and deliver impactful, efficient solutions that drive results.</li></ul> 


Work Schedule:

Office Hours:

Our leasing office is open Monday&ndash;Friday, 9:00 AM&ndash;6:00 PM, and Saturdays, 10:00 AM&ndash;4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule.

Evening and weekend availability may be required for resident events or based on the unique needs of the community. 


Hawthorne's Total Rewards Package | Compensation and Benefits

Assistant Community Manager-Specific Benefits: All Assistant Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their hourly compensation.
Professional Benefits: Assistant Community Manager Today &ndash; Community Manager Tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. 

Personal Benefits:
<ul>
<li>Free Dental Insurance</li>
<li>Comprehensive and Affordable Plans for Medical and Vision Coverage &bull; Health and Wellness Incentives</li>
<li>401k Retirement Match Program</li>
<li>Paid Time Off- including your birthday!</li>
<li>Paid Sick Time Off</li>
<li>Pet Insurance Plans</li>
<li>Paid Maternity, Paternity, and Adoption Leave Options</li>
<li>Telehealth &ndash; Access to Doctors 24/7/365</li>
<li>Company Paid Life Insurance</li>
<li>Retirement Planning</li>
</ul><div>
Hawthorne is an equal opportunity employer.</div></div>

Assistant Community Manager

<div>At Hawthorne Residential Partners, we're looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.

We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You'll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Join a company where your work matters and your future is full of opportunity! 


Maintenance Technician II | Job Overview

As Maintenance Technician II, you will handle work orders independently, assist with preventative maintenance, and support day-to-day upkeep across the community. This role requires HVAC certification and a working knowledge of routine repairs. 


Maintenance Technician II | Education, Experience, and License Qualifications

Education:
<ul>
<li>High School or GED equivalent</li>
</ul>
Experience:
<ul>
<li>Two years of apartment maintenance experience preferred</li>
</ul>
Licenses &amp; Certifications:
<ul>
<li>Valid Driver's License
</li><li>EPA/ HVAC Certification
</li><li>CPO Certification is a plus</li>
</ul>
Maintenance Technician II | Job Functions

Repair &amp; Preventative Maintenance
<ul>
<li>Diagnose and perform maintenance and repairs in a timely and professional manner.</li>
<li>Assure all service requests are completed by Hawthorne standards.</li>
<li>Repair and restore vacant apartments to make ready status in preparation for the next move-in as per company standard.</li>
<li>Assist with pool maintenance and cleaning.
</li><li>Completion of preventative maintenance according to the guidelines outlined in company policy.
</li></ul>Maintaining Building &amp; Grounds
<ul><li>Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
</li><li>Maintain shop appearance to facilitate quick assessment of supply inventory.
</li></ul>Additional Responsibilities
<ul><li>Promote good professional relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
</li><li>Conduct on-call emergency service rotation as scheduled</li>
<li>Follow safety guidelines in accordance with OSHA and company policy and standards.</li>
<li>Complete special projects as needed.</li>
</ul>
What Makes Someone SOAR in This Role?
<ul>
<li>Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.</li>
<li>Willingness to Learn: Receives feedback and grows through experience.</li>
<li>People Service &amp; Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.</li>
<li>Reliable: A dependable presence for the community and team.</li>
<li>Always Learning: Stays curious and committed to growing their technical knowledge and skillset.</li>
</ul>
Work Schedule &amp; Availability

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed. 


Hawthorne's Total Rewards Package | Compensation and Benefits

Maintenance Technician II &ndash; Specific Benefits: Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.
Professional Benefits: Maintenance Technician II Today &ndash; Maintenance Technician III tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.
Personal Benefits:
<ul>
<li>Free Dental Insurance</li>
<li>Comprehensive and Affordable Plans for Medical and Vision Coverage &bull; Health and Wellness Incentives</li>
<li>401k Retirement Match Program</li>
<li>Paid time off including your birthday!</li>
<li>Paid sick time off</li>
<li>Pet Insurance Plans</li>
<li>Paid Maternity, Paternity, and Adoption Leave Options</li>
<li>Telehealth &ndash; Access to Doctors 24/7/365</li>
<li>Company Paid Life Insurance</li>
<li>Retirement Planning</li>
</ul><div>
Hawthorne is an equal opportunity employer.</div></div>

Maintenance Technician II

<div>We're on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.
As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast&mdash;we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.
If you're looking for a place where your work truly matters &ndash; Apply Today!
Leasing Consultant | Job Overview

At Hawthorne, Leasing Consultants are known as Leasing &amp; Live It Specialists&mdash;the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you're leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.
Leasing Consultant | Job Functions

Create Exceptional First Impressions
<ul>
<li>Greet prospective residents with warmth and professionalism
</li><li>Conduct personalized apartment tours that highlight the lifestyle and value of the community
</li><li>Respond to phone, email, and web inquiries promptly and thoroughly
</li></ul>Drive Leasing Success
<ul>
<li>Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
</li><li>Complete leasing applications, verifications, and new move-in paperwork accurately &bull; Contribute to community occupancy and renewal goals
</li></ul>Foster Resident Relationships
<ul>
<li>Coordinate and attend resident events and community engagement initiatives &bull; Respond to resident questions and concerns with empathy and efficiency</li>
<li>Promote a clean, welcoming environment by helping maintain office and common areas
</li></ul>Build Brand &amp; Community Awareness
<ul>
<li>Assist in marketing the property through social media and Community outreach &bull; Stay informed on local market trends and competitor properties
</li></ul>What Makes Someone SOAR in This Role?
<ul>
<li>Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.</li>
<li>Clear Communicator: Confident in-person, over the phone, and online</li>
<li>People Service &amp; Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
</li><li>Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
</li><li>Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It practices ensuring our communities receive excellent support.</li> 
</ul>
Work Schedule:

Our leasing office is open Monday&ndash;Friday, 9:00 AM&ndash;6:00 PM, and Saturdays, 10:00 AM&ndash;4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule.
Evening and weekend availability may be required for resident events or based on the unique needs of the community.

Leasing Consultant| Education, Experience, and License Qualifications
Education:
<ul>
<li>High School or GED equivalent.
</li></ul>Experience:
<ul>
<li>One year of customer service experience, sales and/or apartment leasing is preferred but not required</li>
</ul>
Licenses &amp; Certifications:
<ul>
<li>Valid Driver's License</li>
<li>A Certified Apartment Leasing Professional Accreditation (CALP) is a plus</li>
</ul>
Hawthorne's Total Rewards Package | Compensation and Benefits

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.

Professional Benefits: Leasing Consultant Today &ndash; Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. 
Personal Benefits:
<ul>
<li>Free Dental Insurance</li>
<li>Comprehensive and Affordable Plans for Medical and Vision Coverage</li>
<li>Health and Wellness Incentives</li>
<li>401k Retirement Match Program</li>
<li>Paid Time Off- including your birthday!
</li><li>Paid Sick Time Off
</li><li>Pet Insurance Plans</li>
<li>Paid Maternity, Paternity, and Adoption Leave Options</li>
<li>Telehealth &ndash; Access to Doctors 24/7/365</li>
<li>Company Paid Life Insurance</li>
<li>Retirement Planning</li></ul><div> 
Hawthorne is an equal opportunity employer.</div></div>

Leasing Consultant

Join Hawthorne Residential Partners and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hawthorne Residential Partners

About Company

Assistant Community Manager

Maintenance Technician II

Maintenance Technician II

Leasing Consultant