Qureos Mentor

Hayes Company LLC

<div><div><b>Position Summary:</b></div><p>
The Operations Manager is responsible for overseeing and optimizing the organization&rsquo;s daily operations to ensure efficiency, quality, and alignment with strategic goals. This role involves planning, directing, and coordinating operational activities while managing resources and supervising teams to achieve high-performance standards. The Operations Manager plays a critical role in fostering a productive and collaborative work environment.</p><div></div><p><b><br>
Essential Duties and Responsibilities:</b></p><div><ul><li>
Strategically and tactically plan, implement, and manage the warehouse in compliance with the company&rsquo;s policies, core values, and mission/vision.</li><li>
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and operational problem resolution.</li><li>
Partner with cross-functional teams to improve warehouse systems and fulfillment processes to drive efficiency, accuracy, and cost savings.</li><li>
Partner with HR to collaborate on budget, organizational staffing, and overall training for the site.</li><li>
Drives the team&rsquo;s high-performance workplace culture by setting high expectations aligned with our organization&rsquo;s core values. Proactively provides positive and constructive feedback through adult-to-adult conversations, fostering a culture of mutual trust and respect.</li><li>
Partner with Safety Manager to evaluate and implement safety and security protocols to ensure a safe work environment for all employees.</li><li>
Proactively works to promote a growth mindset with a large team that achieves organization and site objectives.</li><li>
Manage a team of supervisors, providing guidance, coaching and performance feedback to ensure team members are meeting performance targets.</li><li>
Proactively works to assist others in achieving the organization&rsquo;s objectives.</li></ul></div><div><b>
Required Qualifications:</b></div><div><ul><li>
High school diploma or equivalent required. Bachelor&rsquo;s degree in business administration, Supply Chain Management, or related field, preferred.</li><li>
 At least 5 years of experience in warehouse and fulfillment operations, with a focus on WMS and 3PL operations.</li><li>
Strong strategic thinker, with a track record of developing, implementing, and evaluating strategic plans and initiatives.</li><li>
Strong communication and leadership skills, with a track record of managing and developing teams.</li><li>
Proficiency in WMS and other warehouse technologies, with the ability to manage these systems.</li><li>
Strong knowledge of warehousing Key Performance Indicators (KPI&rsquo;s).</li><li>
Excellent ability to delegate responsibilities.</li><li>
Knowledge of warehouse safety and security protocols, with experience developing and implementing these protocols.</li><li>
Excellent problem-solving and analytical skills, with the ability to identify and address operational challenges.</li><li>
Ability to work in a fast-paced, dynamic environment, with a sense of urgency and a focus on results.</li></ul></div><p><b>
Physical Demands:</b></p><ul><li>
Ability to sit or stand for extended periods while working on operational tasks or attending meetings.</li><li>
Occasionally required to lift or move objects weighing up to 50 pounds.</li><li>
Regular use of a computer and other office equipment, requiring hand and wrist motions.</li></ul><div></div><div><b><br>
Work Environment:</b></div><ul><li>
Primarily an office setting with occasional visits to warehouse, production, or operational facilities.</li><li>
Fast paced and dynamic environment with frequent deadlines and evolving priorities.</li><li>
Occasional exposure to warehouses or production noise and climate conditions.</li></ul><div></div><div><b><br>
Travel Requirements:</b></div><ul><li>
Moderate travel requires attending meetings, visiting operational sites, or managing vendor and stakeholder relationships 25% of the time.</li></ul><div></div><div><b><br>
Equipment Used:</b></div><ul><li>
Standard office equipment, including computers, printers, and telecommunication devices.</li><li>
Operational management tools, software, and systems (e.g., ERP, inventory management systems).</li></ul><div></div><div><b><br>
Supervisory Responsibilities:</b></div><ul><li>
Directly oversee and manage warehouse supervisors, including hiring, training, and performance evaluation.</li><li>
Provide leadership and guidance to department supervisors and team leads to ensure alignment with organizational objectives.</li><li>
Foster a culture of mutual trust and respect, accountability, collaboration, and continuous improvement across all teams.</li></ul><div></div><p><b><br>
Benefits Offered:</b></p><div><ul><li>
Medical/Dental/Vision Insurance- First of the month after 30 days of employment</li><li>
401K with company match</li><li>
PTO and Holiday eligibility on the date of hire</li><li>
Weekly Pay</li><li>
Full Grant Tuition &amp; Tuition Reimbursement</li></ul></div><div></div><p><i><br>
Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual </i><i>orientation, or any other protected factor.</i></p></div>

Operations Manager

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Hayes Company LLC

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Operations Manager