Urwah Admin

Hays

<div>
 
 
 Head of AI
 
 
 
 
 Smart Manufacturing
 
 
 
 
 Dubai, United Arab Emirates
 
 
 
 
 Permanent position, on-site
 
 
 
 
 
 
 We are looking for a Head of AI to lead the global enterprise AI agenda, for a company specialising in smart solutions for the utilities industry.
 
 
 
 
 
 
 Role
 
 
 <ul>
 <li>
 Define the global AI strategy
 </li>
 <li>
 Identify AI-driven business opportunities across the business
 </li>
 <li>
 Build out a Global AI Hub (foundational team already in place)
 </li>
 <li>
 Scale AI solutions across the business
 </li>
 <li>
 Collaborate with other regions (some travel will be required)
 </li>
 </ul>
 
 
 
 
 
 Experience required
 
 
 <ul>
 <li>
 6+ years in technology leadership positions
 </li>
 <li>
 Been part of large AI / digital / product transformations
 </li>
 <li>
 Managed a large team of DS &amp; Engineers both locally and across geographics
 </li>
 <li>
 Executive stakeholder engagement
 </li>
 <li>
 Track record in building AI teams or digital units
 </li>
 <li>
 Proven background in AI in same or similar industry
 </li>
 <li>
 Experience with modern AI &amp; Data platforms and technologies
 </li>
 </ul>
 
 
 
 
 Please apply with your CV and let's arrange a confidential discussion.
 
 
 
 
 
 
 **Due to high number of applicants, only relevant profiles will be contacted**
 
 
</div>

Head of Artificial Intelligence

<div>
 
 Responsibilities:
 
 <ul>
 <li>
 Deliver customer onboarding and training support, ensuring successful adoption of systems and platforms / Execute operational tasks on cloud-hosted user platforms based on customer requests, ensuring reliability and availability
 </li>
 <li>
 Continuously perform system monitoring to ensure uninterrupted service availability / Perform independently incident management and troubleshooting, ensuring timely resolution and minimal service disruption
 </li>
 <li>
 Support problem management and bug fix activities, contributing to sustainable solutions and prevention of recurrence / Support quality enhancement initiatives to improve system performance and customer satisfaction
 </li>
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 Coordinate with development teams and L3 support, ensuring efficient escalation handling and resolution of complex issues
 </li>
 <li>
 Support and track compliance with service agreements (SLAs) and KPIs
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 <li>
 Support the design and optimization of Jira Service Management (JSM) portals and ticket workflows to improve service efficiency and user experience
 </li>
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 Contribute to the continuous refinement and improvement of operational processes to enhance scalability and robustness
 </li>
 <li>
 Support the preparation and presentation of operational reports, including KPI tracking, incident analysis, and improvement actions
 </li>
 <li>
 Support and participate in customer quality meetings, ensuring transparency and alignment on service performance
 </li>
 <li>
 Perform root cause analysis (RCA) for incidents and recurring issues, supporting the implementation of preventive measures
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Master&rsquo;s or bachelor&rsquo;s degree in computer science, communication or similar / Experience in cloud connectivity in automotive or IOT complex architecture
 </li>
 <li>
 Experiences with electric vehicle architecture, infotainment, connectivity, over the air programming or vehicle diagnostics are an advantage
 </li>
 <li>
 Experience in operations, maintenance, or IT service management environments, ideally in cloud-based systems
 </li>
 <li>
 Strong understanding of incident management, problem management, and SLA/KPI
 </li>
 <li>
 Hands-on experience with AWS cloud platforms. and operational support of hosted applications appreciated. Other platforms&acute; knowledge is the plus / Hands-on experience with Jira Service Management (JSM) or comparable ticketing tools
 </li>
 <li>
 Ability to collaborate effectively with international DevOps teams and L3 support, including managing escalations
 </li>
 <li>
 Strong analytical skills with experience in root cause analysis and troubleshooting complex systems
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 Solid reporting skills with the ability to translate operational data into actionable insights
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 <li>
 Ability to handle high-priority incidents (P1/P2) in a structured and calm manner / Structured, proactive, and solution-oriented mindset
 </li>
 <li>
 Fluent in English
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 30 days leave per year
 </li>
 <li>
 We will give you valuable tips and feedback on your application documents and interviews
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 We will create a candidate profile containing your strengths and potential and thus increase your chance of being placed in a position
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 We actively present you to specialist departments and keep you updated on the application process
 </li>
 </ul>
 
 
 
</div>

Cloud Operations & Maintenance Engineer

<div>
 
 
 Your New Company
 
 
 
 
 
 
 Hays&rsquo; client is a leading telecommunications infrastructure organisation with one of the most extensive tower portfolios across Africa and the Middle East. They specialize in building, owning, and operating passive critical infrastructure that enables major mobile network operators to deliver connectivity reliably and cost-effectively.
 
 
 
 
 
 
 
 
 
 Your New Role
 
 
 
 
 
 
 Reporting directly into the Group Engineering function based in Dubai, the
 
 Group Engineering Efficiency &amp; Design Assurance Lead
 
 is a highly technical, analytical role. Moving away from pure project delivery and rollout management, your mission is to be the ultimate engineering gatekeeper&mdash;serving as the critical bridge between design intent and real-world operational performance.
 
 <ul>
 <li>
 
 Design Validation &amp; Challenge:
 
 Actively challenge, review, and independently validate complex product designs to ensure they are safe, maintainable, and highly practical before they hit the field.
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 Performance Optimization:
 
 Focus heavily on improving engineering outcomes and operational efficiency, translating high-level engineering concepts into cost-efficient field solutions.
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 <li>
 
 Sustainability &amp; Fuel Reduction:
 
 Own the technical governance for energy efficiency programs, driving initiatives to reduce diesel generator (DG) run hours and accelerating pathways to net-zero.
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 <li>
 
 Technology Trials:
 
 Lead proof-of-concept (PoC) and live pilot deployments to rigorously assess new hybrid technologies, configurations, and equipment.
 </li>
 <li>
 
 Engineering Governance:
 
 Analyze asset lifecycle trends and failures across multiple operating markets to drive continuous improvement, cost avoidance, and warranty recovery.
 </li>
 <li>
 
 Business Case Realization:
 
 Ensure that once a system is deployed, it actually delivers the expected technical performance and financial business case intended by the design.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You'll Need to Succeed
 
 
 
 
 
 
 
 Please note: This is not a project rollout or operational delivery role.
 
 We are specifically seeking a deep technical specialist who has spent their career optimizing engineering assets and validating designs.
 
 <ul>
 <li>
 
 Core Focus:
 
 Proven background in engineering assurance, technical validation, or engineering governance roles with direct accountability for asset performance.
 </li>
 <li>
 
 Technical Power Expertise:
 
 Significant experience in power systems engineering (generators, advanced batteries, rectifiers, control systems, and renewables) within telecom, critical power, or heavy infrastructure environments.
 </li>
 <li>
 
 Efficiency Track Record:
 
 Demonstrable experience leading energy efficiency, fuel reduction, or green tech optimization programs.
 </li>
 <li>
 
 Analytical &amp; Financial Acumen:
 
 Strong capability in lifecycle cost analysis, asset performance optimization, and total cost of ownership (TCO) / ROI assessments.
 </li>
 <li>
 
 Cross-Market Influence:
 
 The ability to enforce engineering standards and translate technical designs into clear, field-ready guidance across multiple operating companies or regions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You'll Get in Return
 
 
 
 
 
 
 This Group-level role offers an exceptional platform to drive true environmental and operational change across a massive international footprint.
 
 <ul>
 <li>
 
 Compensation:
 
 Competitive tax-free basic salary based in Dubai.
 </li>
 <li>
 
 Performance Rewards:
 
 A discretionary corporate bonus scheme tied to performance.
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 <li>
 
 Executive Benefits:
 
 Comprehensive global medical insurance and life insurance coverage.
 </li>
 <li>
 
 Impact:
 
 Direct ownership of the engineering sustainability roadmap for a major infrastructure leader.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You Need to Do Now
 
 
 
 If you are a senior power systems engineer with a background in design governance and a passion for green energy transformation, click
 
 'apply now'
 
 to forward an up-to-date copy of your CV.
 
</div>

Engineering Efficiency & Assurance Lead

<div>
 
 
 Your new company
 
 
 
 
 
 
 We are working with a cutting-edge, research-driven FinTech company backed by a prominent family office. Specializing in advanced, AI-powered investment and allocation strategies, they combine mathematical modeling, portfolio optimization, and risk analytics to build a sophisticated SaaS platform.
 
 
 As they scale their elite, Dubai-based AI engineering hub, they are seeking a structured, hands-on Head of Delivery to serve as the operational anchor of the team.
 
 
 
 
 
 
 
 
 
 Your new role
 
 
 
 As the Head of Delivery, you will act as the critical bridge between people, tech, and product. Sitting between senior management (the Group CFO and Director) and a highly talented technical team, you will be the operational backbone of the Dubai office.
 
 
 Your core responsibilities will include:
 
 <ul>
 <li>
 
 Owning Delivery:
 
 Chairing and leading recurring progress ("J-curve") meetings, tracking technical commitments relentlessly, and following up through to execution.
 </li>
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 Team Coordination:
 
 Coordinating a small, senior team of engineers and support staff, ensuring clear alignment between leadership and technical execution.
 </li>
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 End-to-End Recruitment:
 
 Leading the hiring lifecycle for top-tier technical and AI talent&mdash;screening, interviewing, and making clear hire/no-hire recommendations.
 </li>
 <li>
 
 Strategy &amp; Product Documentation:
 
 Turning rough internal directions into clear, exceptionally well-written documentation and positioning pieces for internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need to succeed
 
 
 
 You do not need to be an engineer yourself, but you must be a masterful, structured coordinator who is highly comfortable working alongside technical minds.
 
 
 To be successful, you will need:
 
 <ul>
 <li>
 Proven experience in a delivery, operations, or program management role within a technology, software, or AI environment.
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 Deep hands-on experience and working knowledge of
 
 Kanban and Scrum
 
 frameworks.
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 Excellent technical literacy&mdash;the ability to understand engineering workflows, ask the right questions, and hold people to their commitments.
 </li>
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 A solid understanding of the
 
 finance industry, financial markets, or private equity
 
 (highly advantageous).
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 Strong recruitment instincts with a confident ability to assess and judge technical candidates.
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 <li>
 Impeccable written and spoken English, paired with a calm, diplomatic, and self-directed personal style.
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 <li>
 A commitment to being based full-time, on-site in Dubai.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll get in return
 
 
 
 
 
 
 This is a unique opportunity to join a highly specialized, well-backed entity at an exciting stage of product innovation. You will receive a highly competitive compensation package tailored to your experience. For the right international candidate looking to make a long-term commitment to Dubai, comprehensive relocation support is available.
 
 
 
 
 
 
 
 
 
 What you'll need to do now
 
 
 
 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, and a consultant will reach out to you should your profile look suitable, for a further discussion.
 
</div>

Head of Delivery - AI FinTech SaaS Platform

<div>
 
 Our hosting team delivers InterSystems&rsquo; solutions as hosted or managed services, anywhere in the world. As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.
 
 
 The role offers a fantastic opportunity to gain experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.
 
 
 
 Responsibilities - Deployment
 
 
 <ul>
 <li>
 Work with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.
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 Work with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.
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 Lead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required
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 Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company&rsquo;s operational processes.
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 Perform hardware qualification testing on new hardware platforms and certify them for production deployments.
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 Work with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.
 </li>
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 Assist with the troubleshooting of integration issues.
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 Support the process of deploying TrakCare build/releases/patches in accordance with agreed processes and procedures.
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 Consulting with technical stakeholders (including customers) on the delivery of hosted solutions.
 </li>
 </ul>
 
 
 Responsibilities &ndash; Operations
 
 
 <ul>
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 Hands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers, storage, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.
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 <li>
 Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.
 </li>
 <li>
 Define, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.
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 <li>
 Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
 </li>
 <li>
 Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.
 </li>
 </ul>
 
 
 Experience &amp; Qualifications
 
 
 <ul>
 <li>
 Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades
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 <li>
 Hands-on storage/SAN deployment and (ideally) management experience with EMC Unity, Data Domain, Avamar. Dell D?
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 <li>
 Hands-on Cisco and F5 networking deployment and management experience with Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM and DNS load balancers, route domains and contexts. Active Directory/Windows &ndash; More Linux &gt; Windows
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 Hands-on VMware deployment and management experience with VMware 6.x/7.x 8
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 Hands-on Linux deployment and management experience with RHEL 7.x
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 Hands-on Windows domain and AD management experience
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 Strong troubleshooting skills
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 Strong scripting skills
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 Enthusiasm and talent for acquiring complex technical skills
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 Good customer service attitude
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 Knowledge of service monitoring and alerting (Nagios, Cacti preferred)
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 <li>
 Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
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 Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python)
 </li>
 <li>
 ITIL knowledge &ndash; principles and application
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 <li>
 Ability to support and develop junior colleague
 </li>
 </ul>
 
 
</div>

Infrastructure Engineer

<div>
 
 Hays have partnered with a
 
 Private Equity Firm
 
 in
 
 Dubai
 
 who are seeking a
 
 Senior Accountant
 
 to support the Finance Department by handling both operational and reporting responsibilities for their group entities.
 
 
 
 
 
 The Senior Accountant will assume full responsibility for the financial accounting and reporting of the Middle East entities, including month‑end close, balance sheet reconciliations, VAT and other tax compliance, and coordination of statutory audits.
 
 
 
 
 
 This is an outstanding opportunity for someone who wishes to supervise entities under IFRS from A to Z.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Take end‑to‑end responsibility for a portfolio of Middle East entities, ensuring accurate and timely bookkeeping, cashbook entries, expenses and payroll recording, and posting of all required month‑end transactions (accruals, deferred charges, interest, loans, FX, etc.).
 </li>
 <li>
 Review accounting entries and provide day‑to‑day supervision, guidance and review of work performed by more junior colleagues (including those based in other locations).
 </li>
 <li>
 Perform balance sheet and P&amp;L reconciliations, including intercompany reconciliations with foreign group entities, as well as bank reconciliations.
 </li>
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 Prepare annual accounts mappings, interim solvency statements and support the year‑end process, including assessment of impairments of investments in cooperation with the Group finance team.
 </li>
 <li>
 Prepare reporting deliverables in line with group deadlines and instructions.
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 <li>
 Analyse legal documentation (sale and purchase agreements, loan agreements, intra‑group arrangements, management fee agreements, etc.) to ensure appropriate accounting treatment.
 </li>
 <li>
 Work closely with external and internal auditors, acting as the key local point of contact for audit queries related to the Middle East entities.
 </li>
 <li>
 Prepare VAT and other indirect tax returns (monthly, quarterly and annual) and support follow‑up with local tax advisers/authorities where required.
 </li>
 <li>
 Assist with the preparation of other regulatory and statistical returns applicable in the region.
 </li>
 <li>
 Set up and review local and international payments in various e‑banking platforms, ensuring adequate controls and approvals.
 </li>
 </ul>
 
 
 
 
 
 Requirements to apply:
 
 
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance or related field is a must.
 </li>
 <li>
 ACCA, CPA, CA is strongly preferred.
 </li>
 <li>
 Minimum 5 years relevant accounting experience, within Private Equity, Family Office, Investment Banking or multi-entity environments.
 </li>
 <li>
 Strong understanding of accounting and financial reporting principles.
 </li>
 <li>
 Fluency in English is essential.
 </li>
 <li>
 You must have strong Excel skills and experience with NetSuite is advantageous.
 </li>
 <li>
 A pro-active and team-oriented attitude, with a positive and open-minded approach.
 </li>
 <li>
 High attention to detail is key.
 </li>
 </ul>
 
 
 
 
 The organisation is offering a competitive benefits package.
 
 
 
 
 
 If you meet the criteria above, please apply directly through the advert.
 
</div>

Senior Accountant

<div>
 
 
 Your new role:
 
 
 
 This role sits within a highly respected private investment firm in the DIFC. Who are looking for a top tier EA to support a high-level Executive.
 
 
 
 
 
 
 About the role:
 
 
 <ul>
 <li>
 Deliver high-level administrative support to senior leadership within a fast-moving investment environment
 </li>
 <li>
 Oversee and prioritise executive inboxes, ensuring timely and appropriate responses
 </li>
 <li>
 Act as a central liaison for internal teams, clients, and external stakeholders
 </li>
 <li>
 Manage complex schedules, coordinating meetings, governance forums, and key business activities
 </li>
 <li>
 Prepare and distribute presentations, reports, briefing notes, and professional correspondence
 </li>
 <li>
 Organise international and domestic travel, including detailed itineraries and logistics
 </li>
 <li>
 Support investment committees and leadership meetings through agenda planning, documentation, and follow-up actions
 </li>
 <li>
 Coordinate performance review cycles, including scheduling discussions and stakeholder alignment
 </li>
 <li>
 Maintain strict confidentiality when handling sensitive business and personnel information
 </li>
 <li>
 Ensure structured record-keeping and efficient information management systems
 </li>
 </ul>
 
 
 
 
 
 What you will need:
 
 
 <ul>
 <li>
 Experience as an EA in the region, supporting a high-level executive at a high-volume capacity.
 </li>
 <li>
 You will ideally have experience within a financial services company, or professional services environment.
 </li>
 <li>
 Experience in managing multiple priorities, administrative coordination, and logistics
 </li>
 <li>
 Well-organised, detail-oriented, ability to multi-task
 </li>
 <li>
 Strong English written and verbal communication skills
 </li>
 </ul>
 
 
 
 
 
 What you will get in return:
 
 
 <ul>
 <li>
 Excellent opportunity to work for a well-established firm, with a strong standing in the industry.
 </li>
 <li>
 Attractive salary and overall package on offer, with great benefits
 </li>
 <li>
 Ability to enhance and develop your career and skills further
 </li>
 <li>
 Work out of a stunning office, with a prime location in DIFC, with hybrid flexibility
 </li>
 </ul>
 
 
 
 
 
 What to do now:
 
 
 
 If this role sounds of interest, please apply with a copy of your updated CV to be reviewed further.
 
</div>

Executive Assistant

Join Hays and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.