Urwah Admin

Hays

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 Senior Manager &ndash; Guest Experience Digital Product Owner
 
 
 
 
 
 
 The
 
 Senior Manager &ndash; Guest Experience Digital Product Owner
 
 is responsible for shaping the vision, development, and continuous enhancement of digital products and services that elevate the guest journey across all touchpoints &mdash; including website, mobile app, kiosks, and integrated third-party services. This role acts as the voice of the customer and business, driving product strategy, backlog ownership, and agile delivery to ensure seamless, personalized, and data-driven guest experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Product Vision, Strategy &amp; Road mapping
 
 
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 Define and own the product vision aligned with customer needs and business goals.
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 Develop and maintain a strategic roadmap for digital guest experience products.
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 Prioritize features based on customer impact, commercial value, and technical feasibility.
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 Monitor digital trends, competitor offerings, and innovations to inform strategy.
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 Use customer feedback, analytics, and market research to guide product decisions.
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 Ensure consistency across digital channels including eCommerce, loyalty, and personalization.
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 2. Backlog Ownership &amp; Agile Delivery
 
 
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 Own and manage the product backlog in collaboration with UX and delivery teams.
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 Write EPICs, user stories, and acceptance criteria aligned with product goals.
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 Participate in Agile ceremonies and support sprint planning and execution.
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 Resolve blockers and manage scope trade-offs to ensure timely delivery.
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 Use performance data to iterate and improve post-launch.
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 3. Guest Experience &amp; Journey Design
 
 
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 Champion guest-centric design using personas, journey mapping, and VOC insights.
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 Collaborate with UX/UI and CX teams to deliver intuitive and accessible experiences.
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 Drive personalization strategies and ensure accessibility compliance.
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 Implement feedback loops (NPS, A/B testing, analytics) for continuous improvement.
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 4. Stakeholder Engagement &amp; Cross-Functional Alignment
 
 
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 Act as the primary liaison between business, digital, and technical teams.
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 Facilitate collaboration across commercial, operations, brand, IT, and CX functions.
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 Communicate product goals, progress, and outcomes to senior leadership.
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 Align product delivery with broader transformation programs and go-to-market plans.
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 Track and report product performance, recommending iterative enhancements.
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 Education:
 
 
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 Bachelor&rsquo;s Degree in Business, IT, Computer Science, Engineering, Digital Media, or related field.
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 Certifications (Preferred):
 
 
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 Certified Scrum Product Owner (CSPO) or equivalent.
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 SAFe Product Owner/Product Manager.
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 UX Design or Digital Product Management certifications.
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 Experience:
 
 
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 5&ndash;7 years of relevant experience in digital product ownership or management.
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 Experience in aviation or consumer/B2C sectors preferred.
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 Proven track record in digital transformation, strategy communication, and agile delivery.
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 Technical Skills &amp; Tools:
 
 
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 Expertise in DXP platforms, Headless CMS, Microservices Architecture.
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 Familiarity with Omnichannel Architecture, CRM, CDP, personalization engines.
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Senior Manager - Digital Product Owner (Guest experience)

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 Your new company
 
 
 
 
 
 
 The client is an international company with offices located in Dubai.
 
 
 
 
 
 
 Your new role
 
 
 
 
 
 
 
 Reporting to the Chief Legal Officer as Senior Legal Counsel, you will play a pivotal role in supporting the organization and its Middle Eastern operations, delivering strategic, commercial, and practical legal advice particularly in relation to M&amp;A activity and real estate matters.
 
 
 
 
 
 
 Your Duties
 
 
 
 
 
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 Providing end-to-end legal guidance on M&amp;A transactions in the region, including drafting and reviewing documents, conducting due diligence, assessing legal risks, maintaining records, and ensuring compliance with internal policies.
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 Addressing due diligence findings, managing contract transfers, ensuring regulatory compliance, and handling post-closing restructuring.
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 Providing key legal support to the real estate function, assisting with new-build projects, business expansion and lease renewals.
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 Leading regional initiatives to improve operational practices and risk management for growth activities.
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 Providing strategic legal guidance on corporate governance and managing the internal approvals process.
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 Ensuring all legal transactions and activities align with group policies and governance standards.
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 Collaborating with cross-functional teams on structuring and negotiating commercial agreements.
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 Monitoring and interpreting changes in regional laws and regulations, ensuring ongoing compliance.
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 Supporting the development and implementation of legal policies, templates, and training programs.
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 Managing corporate legal matters for the region, including board meetings, resolutions, and internal approval process.
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 Overseeing the organization, maintenance, and filing of legal documents and corporate records to ensure accuracy and compliance.
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 Managing key relationships with external legal counsel, suppliers, parent community, auditors and any other parties.
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 What you'll need to succeed
 
 
 
 
 
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 Bachelor&rsquo;s degree in law.
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 Minimum of 5 years&rsquo; experience in a similar role, with a strong focus on M&amp;As and experience of real estate/new-build projects.
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 Proven experience in cross-border transactions and working with international legal frameworks.
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 Trained at an international law firm and previous in-house legal experience preferred.
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 </ul>
 
 
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Senior Legal Counsel

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 Hays have partnered with a dynamic new investment firm offering brokerage services within the Forex space. The Firm are seeking a skilled and certified Financial Analyst to join their growing team in Dubai.
 
 
 
 
 
 This role is pivotal in driving strategic decision-making through deep financial insights and market analysis.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Conduct comprehensive market research and performance analysis within the Forex industry.
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 Build robust financial models, prepare forecasts, and deliver insightful reports.
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 Identify financial trends and provide actionable recommendations to support business strategy.
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 Evaluate the effectiveness of marketing campaigns and other business initiatives.
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 Ensure compliance with UAE financial regulations and standards.
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 Collaborate with cross-functional teams to support strategic planning and investment decisions.
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 Requirements:
 
 
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 A minimum of 3+ years' experience in Financial Analysis, Accounting, or Market Research.
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 CISI Certification (SCA Approved) is Mandatory
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 Strong understanding of the UAE financial market and regulatory environment.
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 Proven background in the Forex industry.
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 Excellent analytical, communication, and reporting skills.
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 Ability to thrive in a fast-paced, start-up environment.
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 Fluent English speaker, Arabic is a plus.
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 If you meet these criteria, please apply directly.
 
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Financial Analyst

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 Join this 85yr+ general contractor that focuses on commercial projects in NYC. Growth role!
 
 
 
 $80,000-100,000 base + bonus + benefits (401k, etc.)
 
 
 
 
 
 
 Your new company
 
 
 
 This firm has been operating in NYC for the past 85 years! They are a well-respected firm that has a ton of work right now. They focus on commercial and institutional clients/projects (think high-end office space or healthcare office projects, etc.). The firm has a typical structure when it comes to reporting, i.e. APM, PM, SPM, PX. The office is based in Midtown Manhattan, and you would be based there day-to-day. You are also able to go visit your sites as needed, but won't need to be there every single day. Most projects are in the 5 boroughs, so public transit is enough to get the job done. No car needed. The PX and PM that you will be working with have been with the business for 8 and 16 years, respectively, so you KNOW you are learning from the best. They are both looking for a talented APM to join the team for the long term. Apparently, with the number of jobs they have plus the number of jobs that could land, they are going to need you!
 
 
 
 
 
 
 Your new role
 
 
 
 As an APM with this group, you would handle typical APM duties, such as submittals, working with insurances, assisting PM with tasks, shadowing them to learn how to be a full PM yourself, etc.! This is definitely a growth role, and the company is looking for long-term teammates. The role is mostly office-based with some visits to site, if you need. This role is for someone who has a good education in construction, a few years in the industry, and who wants to join a serious company to fast-track your career.
 
 
 
 
 
 
 What you'll need to succeed
 
 
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 3-5+ years' experience with a general contractor.
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 NYC construction industry experience.
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 Ability to read drawings.
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 Familiarity with submittals through Procore.
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 Commercial construction experience would be preferred but not 100% mandatory.
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 What you'll get in return
 
 
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 Boost your career development with a firm that knows what it is doing (over 85 years, remember!)
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 Work closely with a Project Manager (and Project Executive) who has been with the business and in the industry for a long time.
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 Playfully serious culture. They are not here to mess around, but they are here to have a fun time building great projects.
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 Solid benefits, competitive for this market, for sure.
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 Solid pipeline of work to keep you and the company busy.
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 What you need to do now
 
 
 
 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
 
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Assistant Project Manager - Commercial Construction – Manhattan

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 Develop and execute the firm&rsquo;s IT and AI infrastructure strategy in alignment with business goals and national digital transformation initiatives
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 Design and manage enterprise-wide IT systems, cloud environments, data platforms, and AI infrastructure to ensure scalability, security, and efficiency
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 Lead the deployment and integration of advanced technologies including AI/ML platforms, big data environments, and cybersecurity frameworks
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 Establish governance, standards, and best practices for IT operations, data management, and AI infrastructure
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 Collaborate with business and technical stakeholders to translate organizational needs into reliable technology solutions
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 Oversee vendor selection, contract negotiations, and relationships with technology providers
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 Ensure compliance with local regulatory requirements (e.g., NCA, SAMA, SDAIA) and international best practices
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 Build and lead an internal IT/AI infrastructure team, ensuring knowledge transfer and capability building
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 Qualifications &amp; Experience:
 
 
 
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 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related field; advanced certifications preferred
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 10+ years of progressive experience in IT infrastructure, with significant exposure to AI/ML platforms, data architecture, and cloud technologies
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 Proven track record in leading large-scale IT/AI infrastructure programs within complex organizations
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 Strong knowledge of cybersecurity, enterprise architecture, and data governance
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 Excellent leadership, strategic planning, and stakeholder management skills
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Infrastructure Consultant - 1 Year Contract (Extendable)